No Broke Months For Salespeople - Get Your Clients to Give You the Info You Need by Doing This
Episode Date: April 21, 2024Get Your Clients to Give You the Info You Need by Doing ThisReal Estate Coach Dan Rochon from No Broke Months for Real Estate Agents uncovers the secrets to successful client communication and busines...s growth.Dan explains the power of mirroring for effective communication. Mirroring allows clients to feel heard and valued without feeling overwhelmed. It's a subtle yet effective technique that can yield remarkable results.In the latest No Broke Months for Real Estate Agents episode, Learn why Implementing mirroring in your client interactions makes your information gathering easier. To find out more about Dan Rochon and the CPI Community, you can check these links:Website: No Broke MonthsPodcast: No Broke Months for Salespeople PodcastInstagram: @donrochonxFacebook: Dan RochonLinkedIn: Dan Rochon
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I asked the question that was in the script, which was, is it still for sale? And then he
said something, I repeated his words back, and then he completed. So I didn't have to ask him
the next question. It's better to not ask the questions. What would be better is be in rapport,
repeat back what they say, and get your questions answered. But don't ask the questions. Welcome to the No Broke Months for Real Estate Agents
podcast. Working as a real estate agent can be incredibly rewarding and fulfilling,
but it can also be frustrating if you aren't making the money you deserve.
So if you're ready to end the stressful cycle of working hard for no results,
then get started with a proven step-by-step system
so that every month is No Broke Months. My name is Dan Roshan. I'm the host of the No Broke Months
podcast, which is a show for real estate agents to help you have no broke months. Thanks for joining
me. Enjoy the show. effective communication. Mirroring allows clients to feel heard and valued without feeling overwhelmed.
It's a subtle yet effective technique that can yield remarkable results. In the latest No Broke
Months for Real Estate Agents episode, learn why implementing mirroring in your client interactions
makes your information gathering easier. Today, we're going to go through and do subscription
role play. Let's role play this conversation.
Vincent, you role play with me.
Let's see.
Move into a different state.
I want you to pay attention to the way that I do this.
And this is the first time I'm reading a script in my life.
Hey, Vincent, this is Dan Roshan.
I'm calling you about 123 Main Street.
I'd like to know, is that still for sale?
Well, I used to list a property.
Okay.
You used to list a property? Yeah, but it didn't go through. It didn list the property. Okay. You used to list the property?
Yeah, but it didn't go through.
It didn't go through.
Okay.
All right.
Well, if it could go through, would you consider doing something with it?
Yeah, definitely.
Definitely.
All right.
Great.
Great.
Well, I'm curious.
I mean, once the property is sold, what are your plans?
Yeah.
I'm going to move out of state
i'll be moving to california california huh okay uh well that's exciting uh do you have like a
time frame of when of how soon to be there well how soon can you sell the property um well we
should uh we should meet and i can tell you that um but before we do that i'm definitely when we
do meet i'm going to tell you all about that.
Let me just make sure,
do I have the right phone number for you
and email address?
I just want to make sure
in case we get cut off or anything like that.
It's dan at greetingsvirginia.com
and it's 1-2-3-4-5-6-7-8-9-10.
Is that right?
Yes, correct.
All right, cool, cool, cool.
Now, you mentioned, you know,
how soon can I be there?
If I could show you a way
on how we can net you the top dollar, you know, for the property and get you to California and that timetable that you're looking for, and maybe even do it in a shorter period of time, you know, if it makes sense to you financially, would you consider that?
Yes, sure.
All right.
Fantastic.
So let's do this.
I'm going to, you know, before you make any decisions, I'm going to go ahead and get you on with my top agent, get them on the line.
She's going to show you exactly how we can help you to be able to reach your goals.
And, you know, we can turn this around quickly for top dollar. Of course, that's going to work for you, right?
Correct.
All right. Please hold on.
All right. So what did you notice about the way that I just used that script? First time I've ever read in my life.
I felt like you were on top of everything and you were like holding the conversation, the whole conversation and you let Vincent into what you want.
Okay.
So I let him into what I wanted and I controlled the conversation.
I had a high energy or good energy.
What else did you guys notice about the way that I just did that?
Vincent, what did you notice?
It is more personal.
Okay.
So what's more important than the skeleton is the energy.
So the script is there and you should memorize this script, right?
It's the first time I ever read it, so I don't have it memorized.
I could probably have it memorized in 10 minutes or less.
But the script is there so that you memorize it and you internalize it to be able
to lead the conversation.
But did you notice, let's do this again.
I'm going to do a pause on this.
I want to break this down.
Vincent, role play with me if you could, please.
Ring, ring.
Hey, this is Dan Roshana.
Is this Vincent?
Yes.
Okay.
Hey, I'm calling you about 123 Main Street, the property that you own.
I'd like to know, is that still for sale?
Well, yeah.
I'm still planning to sell it.
Still planning to sell it?
Yes, because I used to list that before, but apparently I don't get any good offer.
All right.
How much information have
i received
thus far
the history
of the
property
especially the
listing part
okay so i
know that it
was listed
before it
didn't sell
that we all
agree that
that's what
happened there
how many
questions did
i ask
them
just i
believe one
one what
was the one
question i
asked him
the one question i asked was the one from the script.
I'd like to know if it's still for sale.
Yes, that's it.
And then he said something.
Then what did I do?
You repeat.
I repeated.
And then what did he do?
He continued to share.
He continued to share.
Right.
You see, like I asked the question that was in the script, which was.
Is it still for sale?
And then he said something, I repeated his words back, and then he completed, so I didn't have to ask him the next question.
So when you're asking a dev questions, it's better to not ask the questions.
If we go back to Vincent's call, it was all questions, all questions,
all questions. What would be better is be in rapport, repeat back what they say and get your questions answered, but don't ask the questions. You guys just see how I just got Vincent to open
up. I didn't ask him a question. Let's do that one more time. Let me do it with somebody else jade hello hello just jade yes
yes this is dan roshan i'm calling about uh your property at 123 main street
yeah yeah uh just curious uh just want to know if it's still for sale um it was it was
yeah but i'm a little frustrated that it didn't sell the first time.
A little frustrated, huh? Yeah, just a little bit.
What do you think caused it to not sell? I don't know. Um, I,
I tried to talk to my agent about it, but they weren't very helpful.
They weren't very helpful.
No, they just told me to drop the price and I didn't really want to do that.
All right. Now you see how that we're having a conversation. I've only asked you one question. I'm just repeating back to words.
You guys see that, but I'm using the script in the background to sort of guide me on that
conversation. Thanks so much for listening to the no broke months podcast today until the next show,
I invite for you to be grateful,
make good choices,
help someone,
have the best day of your life,
and go find a listing. you you you you you you you you you you