No Broke Months For Salespeople - The Importance of Improv in Client Interactions

Episode Date: January 26, 2024

The Importance of Improv in Client InteractionsReal Estate Coach Dan Rochon from No Broke Months for Real Estate Agents talks about all you need to know about buyer intake.Dan shows that the best way to show how actively you listen to your client on the intake is to master the skill of improvisation.Learn how learning to improvise will help you tremendously in the latest No Broke Months for Real Estate Agents episode. To find out more about Dan Rochon and the CPI Community, you can check these links:Website: No Broke MonthsPodcast: No Broke Months for Salespeople PodcastInstagram: @donrochonxFacebook: Dan RochonLinkedIn: Dan Rochon

So if you want to practice active listening, you can practice improv, because for you to use the yes and model, you've got to pay attention to what they're saying, and then you have to dance with their words. Welcome to the No Broke Months for Real Estate Agents podcast. Working as a real estate agent can be incredibly rewarding and fulfilling, but it can also be frustrating if you aren't making the money you deserve. So if you're ready to end the stressful cycle of working hard for no results, then get started with a proven step-by-step system so that every month is No Broke Months. My name is Dan Roshan. I'm the host of the No Broke Months podcast, which is a show for real estate agents to help you have no broke months.

Thanks for joining me. Enjoy the show. The importance of improv in client interactions. Real estate coach Dan Roshan from No Broke Months for Real Estate Agents talks about all you need to know about buyer intake. Dan shows that the best way to show how actively you listen to your client on the intake is to master the skill of improvisation. Learn how learning to improvise will help you tremendously in the latest No Broke Months for Real Estate Agents episode. So the conversations are going to be two showings or less.

Here's that conversation. Pay attention. two showings or less. Here's that conversation. Pay attention. Two showings or less. Mr. Buyer, you may be surprised, yet when rate buyers like you share with me every single thing and take the time to actually discuss to me what you're looking for in a home, we're going to be able to hit that bullseye. And if we don't hit that bullseye, if it doesn't exist, then we have to change one of three things. That's going to be either the price, location, or type of home. That's the bullseye conversation. Now, you may be surprised that my buyers in the past typically go out to three to five homes over a course of two showings or so. And you may think that it's going to take much longer.

And I'm here with you from now until we find that home. Yet, when great buyers like you take the time to describe to me exactly what you're looking for, I know the market inside out. I know what's on the market. I know things that are coming to the market. I know the neighborhoods. And I'll be able to hit that bullseye based off of you sharing with me what you're looking for. The only thing that may cause us to not move forward is if that you're not emotionally ready. Okay. Now I know you're

emotionally ready, right? Yes. Yes. So, you know, that's just, you know, that should sort of set our expectation. Makes sense. Yes. Yes. That is the two showings or less conversation. Okay. Now, there's something I haven't taught in this because I don't want to make it complicated, but I do want to add this in here. Has anybody ever heard of improv before? Okay. I want you to watch Whose Line Is It Anyways? Whose Line Is It?

It's just satiricalical and just go on youtube and watch it and what you'll notice is they follow this pattern or even impractical jokers they're impromptu so you know when you watch improv done really well it's hysterical and what they do is they um they follow a pattern of yes and and so what that means is if i say something to you like so we um we just married the trash man then you would pick up on that yes we did just marry the trash man we had a baby it was beautiful and then the other person would pick up on that yeah it's a beautiful baby it came from new england and then so it's yes and so you so you agree and then you and then you add on to it so if you want to practice active listening you can practice

improv because for you to use the yes and model, you've got to pay attention to what they're saying and then you have to dance with their words. So I don't teach that very often because I don't want to go down because it's a little bit more complicated when I'm describing right now. I'm giving you some basics, right? But I want to give you just the basics. Hopefully that can help you with your active listening. Thanks so much for listening to the No Broke Months podcast today. Until the next show, I invite for you to be grateful, make good choices, help someone, have the best day of your life, and go find a listing.