No Broke Months For Salespeople - What Is Vital When Communicating With Clients?
Episode Date: March 26, 2024What Is Vital When Communicating With Clients?Real Estate Coach Dan Rochon from No Broke Months for Real Estate Agents delves into the crucial concept of meeting halfway when communicating with client...s.Dan gives an insightful discussion on the transformative power of meeting halfway in client communication.Learn why finding common ground is the key to success is essential in the latest No Broke Months for Real Estate Agents episode. To find out more about Dan Rochon and the CPI Community, you can check these links:Website: No Broke MonthsPodcast: No Broke Months for Salespeople PodcastInstagram: @donrochonxFacebook: Dan RochonLinkedIn: Dan Rochon
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If you observe a phone call with me, you'll notice, right?
Like I'm going to meet them exactly where they're at,
the exact pitch, the tonality, the pacing, everything.
By the end of the call, they're following me though.
By the end of the call, I'm talking at my pace.
So basically think about it like this.
When you're communicating,
you always have to meet somebody where they're at
before you can pull them to where you want them to go.
Welcome to the No Broke Months for Real Estate Agents podcast. Working as a real estate agent can be incredibly rewarding and fulfilling, but it can also be frustrating if you aren't making
the money you deserve. So if you're ready to end the stressful cycle of working hard for no results, then get started with a proven step-by-step system so that every month is No Broke Months.
My name is Dan Roshan. I'm the host of the No Broke Months podcast, which is a show for
real estate agents to help you have no broke months. Thanks for joining me. Enjoy the show.
What is vital when communicating with clients? Real estate coach Dan Rashan from No Broke Months for Real Estate Agents delves into the crucial concept of meeting halfway when communicating
with clients. Dan gives an insightful discussion on the transformative power of meeting halfway
in client communication. Learn why finding common ground is the key power of meeting halfway in client communication.
Learn why finding common ground is the key to success is essential in the latest no broke months for real estate agents episode. Ask a quick question that I just noticed.
So when Jade said that she wants to buy a house with, with windows when we as we repeat do we repeat with i know we use
her exact words but i would i would i would use house and then change it to home afterwards
right so it's just almost like you're connecting at that point so i she said it twice so i didn't
have to say it and i heard it when she said the first time and um i was already making a mental
note that i was going to say house and then and then point that fact out to you guys.
But then she said it a second time, so I didn't have to deal with it.
But if she would have only said it the first time, I would have repeated house back, and then later I would have changed it to home.
So basically think about it like this.
When you're communicating, you always have to meet somebody where they're at before you can pull them to where you want them to go. So for example, has anybody here ever had
a conversation and somebody on the other side of that conversation got emotional when, when you
were calm? All right. So if that, if that ever happens, right, can you, can you be like, if
they're emotional and you're calm, you're not going to get emotional, but you're also not going
to push, push a point. You're going to empathize with that emotion and understand that that emotion is something that
is just a perfectly natural human condition and that um and that it doesn't mean anything other
than just um the other person's in an emotional state that's all it means right so if you remember
that right and so instead of like you don't want to meet them in an emotional state. Right. You want to just you want to just be empathetic about it.
But then you also don't want to push and then push a point until you can then get that person to follow you.
All right. So if you think about like communication, you're going to start where they're at in their energy and then you're going to follow them.
Or you're going to have them follow you. If you observe a phone call with me with, say, it's a prospect, you'll notice.
Right. Like I'm going to meet them exactly where they're at, the exact pitch, the tonality, the pacing, everything.
By the end of the call, they're following me, though. By the end of the call, I'm talking at my pace.
All right.
So if you think about a deep psychological route
of being able to be persuasive,
you are already leading that person
in a more meaningful, deeper way
than saying, do this, do that,
than any other way that you could
because you're leading them
subconsciously. And when you train yourself to lead somebody subconsciously, right, that's,
you know, lights out at that point. So that's using some like hypnosis tactics and stuff.
It's not really hypnosis, but it's using like the tactics of that. Okay. So you're going to
meet them where they're at house, house, and then you're going to pull them to where you want to be home, home, but you're also going to meet them where they're at house house and then you're going to pull them to where you want to be home home.
But you're also going to meet them where they're at in their emotional state.
But you're not going to if it's if it's an aggravated emotional state, you're not going to go there.
But you're going to be you're going to be neutral and empathetic to the neutral state.
So you're going to relate to the neutral state if it's something that's not a good emotional state.
And then you're going to pull them to a positive neutral state.
So then by the end of that conversation, if you were in that instance that I just shared with you, what you want to do is you just want to allow for that emotional state to get back to neutral, then pull them to positive in that case.
Thanks so much for listening to the No Broke Months podcast today.
Until the next show, I invite for you to be grateful, make good choices, help someone,
have the best day of your life, and go find a listing.