No Broke Months For Salespeople - What You Can Do to Avoid Miscommunication
Episode Date: January 9, 2024What You Can Do to Avoid MiscommunicationReal Estate Coach Dan Rochon from No Broke Months for Real Estate Agents discusses appropriately communicating with clients.Dan shares a tip on avoiding miscom...munication when communicating on the phone with your clients and in real life.Learn how to avoid miscommunications in the latest No Broke Months for Real Estate Agents episode. To find out more about Dan Rochon and the CPI Community, you can check these links:Website: No Broke MonthsPodcast: No Broke Months for Salespeople PodcastInstagram: @donrochonxFacebook: Dan RochonLinkedIn: Dan Rochon
Transcript
Discussion (0)
But just imagine if Jolene, instead of sending that text, gave her sister a call and says,
hey, it's all good. Would that have occurred? Not likely. So make it a habit to get off text
and make it a habit to do a phone call as a minimum. Welcome to the No Broke Months for
Real Estate Agents podcast. Working as a real estate agent can be incredibly rewarding and
fulfilling, but it can also be frustrating if you aren't making the money you deserve.
So if you're ready to end the stressful cycle of working hard for no results,
then get started with a proven step-by-step system so that every month is no broke months.
My name is Dan Roshan. I'm the host of the No Broke Months podcast, which is a show for real estate agents to help you have no broke months.
Thanks for joining me. Enjoy the show.
What you can do to avoid miscommunication.
Real estate coach Dan Roshan from No Broke Months for Real Estate Agents discusses appropriately communicating with clients. Dan shares a tip on avoiding miscommunication when communicating on
the phone with your clients and in real life. Learn how to avoid miscommunications in the
latest No Broke Months for Real Estate Agents episode. When was a time that you can think of right now that you sent a text, an email to a client, friend or colleague and you perceived for whatever reason they got annoyed, but you you weren't sharing annoyance?
Like you weren't sharing anything that was like it was negative, but they received it as negative.
Who can recall a time in your life that that's happened?
Julene?
It's actually like a message to a group.
And then my sister took it differently.
And we had a fight because of that.
You know, simple message that I did not intend to annoy her.
Like my message was pure and good.
And it really has a good intention so i asked my niece to go over my house if we're not here in the house to check the dog and then this will happen that her mom do have
like different things to do on the same day that i asked my my niece so she told like oh sorry like
say we're gonna do this so that's why she can't go there.
And then I just said, all good with exclamation point.
And then she took the exclamation points like differently.
But for me, it's okay.
I don't need to say it's okay.
So something like that.
I'm sure we could all see where that can land in a way that maybe gets taken away.
Thank you, Julian.
So maybe you can't think of a time right now,
yet you can understand that there have been times in your life that that's
occurred.
Would that be true?
Absolutely.
So then the question being,
what can you do about it?
There is an answer to this,
by the way,
a better answer.
There's two answers,
I guess,
or three,
or there's probably lots of answers,
but I know,
I know the best answer. What can you do about it? Accept responsibility, I guess, or three, there's probably lots of answers, but I know the best answer.
What can you do about it?
Accept responsibility, personal responsibility,
universal responsibility,
figure out what you want to do and make it better.
All right, that's the second best answer.
So the second best answer is accept ultimate responsibility.
What's the best answer?
Smile and act like it never happened.
Go back and give me a hint the hierarchy of
communication face to face and if you can't do that a phone call don't send the text in the
first place i'll just imagine with you know julene and again i'm not being critical you know i'm not
right but just imagine if julene instead of sending that text gave her sister a call and says hey it's all good would that have occurred not likely so
make it a habit to get off text and make it a habit to do a phone call as a minimum and something
that i know that i have a disconnect personally with most of the rest of the world is most of the
rest of the world wants to text me and i'm going to pick up the phone and call 99% of the time.
Okay.
And the reason why I'm going to do that is because I'm taking, now that's taking ultimate
responsibility.
I'm taking ultimate responsibility of my communication because communication is the response that
you get.
So get in a habit of more phone calls, less texts.
Texts are dangerous or have the potential to be dangerous.
Thanks so much for listening to the No Broke Months podcast today. Decks are dangerous or have the potential to be dangerous.