Sean Carroll's Mindscape: Science, Society, Philosophy, Culture, Arts, and Ideas - 69 | Cory Doctorow on Technology, Monopoly, and the Future of the Internet

Episode Date: October 21, 2019

Like so many technological innovations, the internet is something that burst on the scene and pervaded human life well before we had time to sit down and think through how something like that should w...ork and how it should be organized. In multiple ways — as a blogger, activist, fiction writer, and more — Cory Doctorow has been thinking about how the internet is affecting our lives since the very beginning. He has been especially interested in legal issues surrounding copyright, publishing, and free speech, and recently his attention has turned to broader economic concerns. We talk about how the internet has become largely organized through just a small number of quasi-monopolistic portals, how this affects the ways in which we gather information and decide whether to trust outside sources, and where things might go from here. Cory Doctorow is a science fiction writer, activist, journalist, and blogger. He is a co-editor of the website Boing Boing, and works as a special consultant for the Electronic Frontier Foundation. He is the author of the nonfiction book Information Doesn't Want to Be Free as well as science-fiction works such as Walkaway and Radicalized. He has been awarded an honorary doctorate from the Open University, where he is also a Visiting Professor, as well as being an MIT Media Lab Research Affiliate and a Visiting Professor of Practice at the University of South Carolina's School of Library and Information Science. Web site Boing Boing Podcast Wikipedia Amazon.com author page Twitter Electronic Frontier Foundation

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Starting point is 00:01:03 I'm your host, Sean Carroll. So the internet, you may have heard of it, kind of a big deal. Good chance that you're either listening to this podcast over the internet or somehow used the internet to find out about this podcast or to download it or whatever. It's still a state of flux when it comes to how society deals with not just the internet, but technology more generally. Computers, smartphones, things like that. And one of our sharpest thinkers about this relationship between humanity and the changing world of technology is today's guest, Corey Doctoro. Corey is best known perhaps as the co-editor of the blog Boing Boing, but he's also a science fiction writer. His most recent book is called Radicalized, a collection of four novellas, but he's also a very prolific non-fiction writer.
Starting point is 00:01:51 And he thinks deeply not just about technology, but about the law, philosophy, morality, the economics of it all. So we really get into the relationship that people have, not only with technology, but with the corporations, the powers that bring this technology to us and the ways that they are leveraging our interest to make money for themselves, and the good parts and bad parts of that and how we can sort of fight against it. Corey talks about these things, both in his essays and books, but also in his stories, which gives him a number of different angles on these important problems. So it's a very fast, multifaceted, idea-rich conversation.
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Starting point is 00:03:16 Patrons also get monthly Ask Me Anything episodes. You can ask me a question and I'll do my best to answer it. Of course, regular old episodes, always available here for free whenever you're want them. So let's go. Corey Doctor-O, thanks so much for being on the podcast. It's my pleasure. Thank you for having me. You've been around the internet a long time. I mean, I don't know since the very earliest days or at least since before we knew it as the internet. Sure. I mean, I think my first point of contact was with early networks across universities in the 70s when my dad started bringing home teletype terminals from the University of Toronto. And then on BBSs that were connected to
Starting point is 00:04:13 phytonet and through that to use net. Okay. So not as early as like people who helped with the TCP transition for ARPNAP, but pretty early. So here's an ambitious question to start us off then. We're clearly not in equilibrium, right? The internet and the way that we use it is changing rapidly. Do you see us approaching a future internet equilibrium? Even if you can't say exactly what it is, can you imagine various forms of steady states
Starting point is 00:04:41 that we will eventually reach in terms of how we use the internet, how it affects our lives, stuff like that? I think there's actually a risk of that. I would not call that a good outcome. You know, as other people have observed, the web has become five giant websites filled with screenshots from the other four. And that domination of the web by a small number of firms that continues to shrink and who clearly carve out competitive niches for one another and occasionally compete with each other, but mostly are, are content to just sort of sit pat. That has been, I think, a net negative for the internet and for human thriving and for things like human rights. And I fear that the path to that becoming permanent is that regulators will observe the dysfunction of a highly concentrated internet, for example, a single social platform with 2.3 billion people on it whose choices about algorithmic filtering and recommendation drive, all kinds of negative outcomes, including.
Starting point is 00:05:41 including, you know, people who understand it again in the system to live stream mass shootings in Christchurch. Yeah. And that they'll say to these firms, since we can't imagine any way to make you smaller and therefore to make your bad decisions less consequential, we will instead insist that you take measures that would traditionally be in the domain of the state, like policing bad speech and bad actions. And those measures will be so expensive that they will preclude any new entrance to the market. So whatever anti-competitive environment we have now will become permanent. And I call it the constitutional monarchy, right?
Starting point is 00:06:16 It's where instead of hoping that we could have a technological democracy, where you have smallholders who individually pitch their little corner of the web and maybe federate with one another to build bigger systems, but that ultimately, you know, power is devolved to the periphery. Instead, what we say is that the current winners of the technological lottery actually rule with the divine right of kings, And they will be our rulers forever. But in exchange for that, they will suffer themselves to be draped in golden chains
Starting point is 00:06:45 by an aristocracy of regulators who are ultimately going to be drawn from their upper echelons. Because, you know, when you only have five companies in an industry, the only people who understand them well enough to regulate them are their executives. And so you end up with just a revolving door. And so the aristocracy will call upon the tech giants to exercise a kind of nobles oblige, where they will, they will suffer themselves to make certain concessions to the public interest at the expense of their shareholders, but in exchange, they will be guaranteed a
Starting point is 00:07:14 regulatory environment that precludes anyone ever challenging them. And I think that that will be studied, but not for long, because I also think that if we think that Google and Facebook are intransigent today, if we give them a decade without even having to buy potential competitors to prevent them from growing to challenge them, imagine how bullish and terrible they'll be in 10 years. So there was a little bit of a leap there that I'd like to dig into more. Certainly, there's this move for the government or the people asking places like Google and Facebook to police themselves a little bit better, right? To police speech on their platforms, et cetera, Twitter. But then, so if we're making that ask, you seem to be implying that that's actually secretly giving some power to them that we should maintain for ourselves.
Starting point is 00:07:59 I mean, Mark Zuckerberg said it himself, right? He went up and he said, please regulate Facebook, right? Like, please throw me in that briar patch because Zuckerberg knows that. any regulation that is made to curb the worst parts of Facebook will not include as a potential remedy getting rid of Facebook, right? It, they, what Facebook and Google perceive and, and the other big tech companies, including Apple, is an opportunity to becoming de facto state monopolies comparable to, say, AT&T during the heyday of the Bell system. So there was a long time when the Bell system's dysfunctions were very obvious, right? The company had engaged and so much anti-competitive behavior that was ultimately bad for innovation and bad for
Starting point is 00:08:44 individual liberty and the liberty of groups and the ability of people to coordinate among themselves and access to telecommunications infrastructure and rural places and so on. And yet no one had the appetite to break up AT&T because whenever it was proposed, AT&T would say, well, we have been mandated to become a part of the nation's public safety and security, right? Come disasters, come crises, we are asked to be a kind of quasi governmental entity. We need the monopoly profits that we get from our abusive practices, from expensive long distance, from insisting that everyone rent their phones month on month until they paid for them a hundred times over, from being able to decide who can plug what
Starting point is 00:09:30 into the system so that we can keep people from having answering machines unless they come from us and so on, we need those windfall profits to pay for those state-like duties. And it took, you know, arguably like 30 years longer than it should have to break up AT&T. And unfortunately arrived at the tail end of the antitrust movement. You know, in 1982, we finally break them up just as Reagan is dismantling antitrust. So immediately what they do is reconverge, right? You know, so that we end up with not one telco, but three. And they're all terrible.
Starting point is 00:10:04 Anyone who's a cell phone knows that they're pretty terrible. And all run by former AT&T executives. Yeah. Right? You know, they're all spinoffs of AT&T run by former AT&T executives. It's, you know, it's like the Pope dividing up the new world, right? Like, it's nice that the Portuguese and the Spaniards didn't have to fight over it, but I'm sure the people they subjugated weren't happy.
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Starting point is 00:11:37 I mean, you look at Google. Google's a company that only ever made one and a half products, right? They made a really good search engine and a pretty good hotmail clone. And then everything else they do is a company they bought. And it's a company that they wouldn't have been permitted to buy pre-Ragan, right? And it wasn't just Reagan. Reagan kicked it off. But every successive administration has reified and expanded Reagan's antitrust malpractice
Starting point is 00:11:59 up to and including Obama. And certainly Trump is supercharged at green lighting. absurd mergers like T-Mobile Sprint. You know, but the pre-Ragan era had a pretty widespread prohibition on merging with major competitors, acquiring potential future competitors as they were getting started, or cornering vertical markets. And if you look at Apple, Google, Facebook, Microsoft, it's all they've ever done, right? It's all, you know, Yahoo's the poster child for this, right?
Starting point is 00:12:30 And Yahoo's the poster child for what the terminal conditions. of it is, or one of the terminal conditions, which is that you can raise a ton of capital in the markets, then you can buy up and destroy every promising tech startup for 25 years, cash your investors out several times over, and still end up with nothing to show for it. That's actually like the best case scenario, because then the company employers are so bad at it. Right. The worst case scenario is they do all of that but continue in a steady state, right? Back to your question about steady states, is that you end up with a permanent Facebook that just goes out and aqua hires every promising technology company, destroys anything good about
Starting point is 00:13:09 what they were making, takes the parts that can be used to enhance its monopoly and rent-seeking activity and integrates them into its product lines. And we end up with, you know, a series of nested walled gardens, which is what we have now. Like last year, Facebook lost the largest number of American users in its history. It lost 13 million 13 to 30, oh, no, 15 million 13 to 34-year-olds left Facebook last year. But the majority of the majority of the people. them ended up on Instagram, right? Which is a Facebook subsidiary. Right. You know, it is, you can imagine this just going on forever, right? You know, a walled gardens within walled gardens where you escape one and end only to end up in the next one over. So what would you like an
Starting point is 00:13:51 equilibrium to be if you had to put up with an equilibrium? So I would like for there to be a stable set of what for want of better terms we might call constitutional principles for Federation. So if you think about U.S. federalism as maybe an example, and it's obviously not without its dysfunction, see the Electoral College and so on, that what we have are individual autonomous small regulatory units in the form of states or mid-sized regulatory units in the form of states. Sometimes they get very big. We're sitting here in California, but smaller than the nation. And then we have a set of governing principles that dictate with the minimum set of personal freedoms,
Starting point is 00:14:31 those regulators have to give to the people who are under their, within their remit, and first among them is the freedom to go somewhere else, right? And if you could imagine that we would have a set of rules about, you know, distributing malicious software, denial of service attacks, certain kinds of incitements to, incitements to violence. and discriminatory conduct related to protected categories of identity, including race and gender and so on, and that people who agree to adhere to those
Starting point is 00:15:16 federate with other people who agree to adhere to those. But what they do within that federation is incredibly variable. So, you know, I know a woman, a friend of mine who writes comic books and her comic books are really cool, really smart on gender, you know, kind of feminist-inflected superhero comics for mainstream comics publishers. And she is the target of harassment by a small group of really terrible men on Twitter who have a method for gaming Twitter's anti-harassment policies. And what they do is they send you just revolting, threatening direct messages,
Starting point is 00:15:53 which they delete as soon as you read them. Because Twitter won't accept screenshots because they're too easy to do. And Twitter to its credit when you actually delete something, Twitter can't readily access it. It's pretty much deleted. I mean, maybe there's a backup somewhere. But you can't say to Twitter, go find that DM that was in my messages, you know, two hours ago because it's gone. They can't see it, which is good. We want that.
Starting point is 00:16:15 You want if you and your group of Hong Kong protesters are planning a protest, you don't want the Polar Bureau to be able to order Twitter to turn the moment. That should be a right. Yeah. Deletion's good. So. Although if I receive a DM, maybe I'd. should be able to keep a copy of it.
Starting point is 00:16:32 What if you've been arrested by the Chinese state and you want and the person who sent you the message wants to delete the incriminating side of it? I mean, yeah, ideally I should be able to delete it, but maybe the Chinese police wouldn't let me do that. Yeah, that's fair. Yeah. So, so, you know, you get arrested. Your phone is now in the hands of the Hong Kong security services.
Starting point is 00:16:53 I have sent, you are privy to a threat of messages that expose 50 organizers. that you work with. They delete the messages. You want it to disappear from your phones. Different threat models and different use cases. And actually, we're going to come to that in terms of what could be done. So then these men, what they do is they send messages in your public Twitter stream that reference this threatening message.
Starting point is 00:17:15 But without the threatening message is a key. They do not seem threatening in and of themselves. And so what they can do is continually harass you, but without ever giving rise to an offense that would have them kicked off Twitter. Now, imagine that Twitter could not have. avail itself of any legal tools to prevent a third party from making an interoperable Twitter service, right, a rival to Twitter, like a Mastodon instance that you could use to both read and write Twitter. And my friend and her dozen friends who were targeted by these hundred men
Starting point is 00:17:42 could make a Twitter alike that they could use to be part of the public discourse that takes place on Twitter, but that would have a rule that all of these shitty men were blocked. And that would allow you to recover DMs for the purposes of dealing with this kind of harassment and so on, you could now have a broad set of broad latitude within a decentralized local means of communicating with everybody else that would allow people who are targeted for harassment to deal with this one in a million use case, right? Because remember, Facebook's got 2.3 billion users. That means they've got 2,300, 1 in a million use cases every day. So it would allow you to deal with this 1 in a million use case that is inconceivable that big
Starting point is 00:18:25 firms would be able to deal with, even if they had the political will, which they don't. And you could still on that periphery be part of this larger conversation. You wouldn't have to opt out of being in the world just to be protected from grotesque harassment, right? That would allow you to have a use case in which you say, I want the evidentiary Twitter where DMs are not deleted, right? I want to be able to retain them even if my counterparty doesn't. And you could you could opt into being in that Twitter. And Twitter wouldn't have, you wouldn't have to wait for Twitter to adjudicate your case to decide that that's what you want. So you're imagining there's like 20 different clones of Twitter, each with different rules and also interoperability? Yeah.
Starting point is 00:19:09 As part of our future utopia equilibrium. Yeah. So that you would have not just interoperability through standardization, which you might call voluntary interoperability. And not just interoperability through indifference, which you might call indifference, which you might call indifferent interoperability. You know, the people who make your car don't care what you plug into the cigarette lighter. really wants everyone who makes an app to follow a set of interoperable terms. So they've got, they've got voluntary interoperability or enthusiastic interoperability. Your car manufacturer's got a different interoperability. Those are both good and really important. Standards fall into that category and so on. I'm talking about adversarial interoperability. Right. That's when I plug
Starting point is 00:19:43 something in that you really don't want plugged in because it helps me improve my life for the life of my customers or users. Right. And so that would be like third party printer ink. So imagine if Twitter could avail itself of technical countermeasures to try to block people who scrape their waiting Twitter messages and move them into a Twitter-alike service with their own rules. But they couldn't sue over patent infringement. They couldn't sue for violating terms of service. They couldn't sue under the Digital Millennium Copyright Act
Starting point is 00:20:10 and its prohibition on circumvention. They couldn't bring a tortious interference claim that you would have blanket immunity for all legal theories for any activity that creates interoperability that allows users to have more control over the technology. that they use. And I get the impression that this is not what these companies want. I mean, Facebook used to allow me to just forward my tweets and post them on Facebook, but they cut off that ability. I presume it's because they don't want too much interrobability. I mean, Facebook went
Starting point is 00:20:40 further than that. Facebook, when it launched, had a tool that would log into MySpace, pretend to be you, use your login and password, get your waiting MySpace messages, put them in your Facebook inbox and let you reply to them, right? Because that's how they solve the collective action problem of, well, Facebook is better than MySpace, but my friends are on MySpace. I can't leave MySpace until my friends are on Facebook. They won't leave MySpace until I'm on Facebook. We're all stuck here within MySpace. They just let you have one foot on either side of the Walt Garden, right?
Starting point is 00:21:06 Now, Facebook, having done that sued a competitor called Power Ventures that made exactly the same tool that would allow you to read your Facebook messages and your LinkedIn messages and your Twitter messages all within one interface and get you away from Facebook being able to observe everything you do, spy on you while you're doing it. and then, you know, use that information to target ads. What was the grounds for the lawsuit? It's the Computer Fraud and Abuse Act. So the Computer Fraud and Abuse Act was passed in 1986 after Ronald Reagan watched the movie War Games and panicked. The federal prosecutors have been champing at the bit to have a more expansive definition of cybercrime and hacking.
Starting point is 00:21:41 They arrived at a definition that was so expansive that it's effectively without limits. They said that any time you exceed your authorization on a system that does not belong to you, that you potentially commit a felony, right? Now, that sounds like a reasonable thing on its face. You know, if you work at the video store and your boss gives you the right to check in and out videos, but doesn't give you the right to go back and, like, get the home addresses of the cute customers and go stalk them at home, then, you know, you've exceeded your authorization. But today, authorization is terms of service, right?
Starting point is 00:22:14 It's that sprawling novella of garbage legalese that no one's ever read. And it boils down to like, by being dumb enough to use this service, you have. agree that we're allowed to come over to your house and punch your grandmother and wear your underwear and make long distance calls, right? And so Facebook argued that power ventures had violated its terms of service. And in so doing had violated the computer fraud and abuse act. They built on a decision that Blizzard had gotten that the World of Warcraft people over an interoperable game server called BNetD. Now, that law is being eroded or that precedent is being eroded. LinkedIn just lost a court
Starting point is 00:22:48 challenge against a competitor called HICU that scrapes LinkedIn, publicly available LinkedIn data to create analytics for employers. And that was fine with LinkedIn for a while. And then LinkedIn launched its own analytics product and shut down HICU and sued them. And the court not only found that HICU was not violated the computer fraud and abuse act, they actually ordered LinkedIn to not take technical countermeasures to shut down HICU, to allow HICU to continue to scrape the service. So, you know, that legal theory, that exotic legal theory, which was very expensive and hard one for Facebook, chilled a generation of technologists, right? You know, this is why venture capitalists call
Starting point is 00:23:31 Facebook's business, which grows year on year by double digits and is generating billions of dollars in profits. They call that the kill zone, right? Under normal market conditions, you would expect that if you had double digit year on your growth for a multi-billion dollar business, that people would be very excited about figuring out how to take your 1,000 percent. margin and offer the same service at a 500% margin. But no, right? They, they, they, the Facebook stands alone. No one will fund you to compete with Facebook.
Starting point is 00:23:57 The last company that really tried in earnest was Snap. And Facebook used an acquisition of theirs, an acquisition that would have been illegal prior to Reagan, a company called Onavo that made a deceptive battery monitor that actually monitored everything you did on your phone and sent the telemetry to Facebook to discover that Facebook's users were downloading and installing an instant. installing snap and to then gather in fine detail how snap was being used. And Facebook used that to both buy and tweak Instagram to become a direct snap competitor, right? I'm trying to think if I had this battery monitor. When was this happening? It was about seven years ago. Onavo then morphed into a
Starting point is 00:24:37 surveilling VPN, which is like the most ironic piece of product. But it's a VPN that keeps what you do private from your ISP but spas and everything you do and sends it to Facebook. So there's examples of adversarial interoperability just because the company really tried to do it. Like Apple made software where you could read Microsoft Word documents. But you seem to be suggesting that there's also legal issues here. Is it true that if Facebook just tried hard enough on the tech side, they could prevent this kind of interoperability? Well, I mean, that's, I think, a thing that Facebook would say.
Starting point is 00:25:09 They would say, you don't need to take away our legal defenses. We have a monopoly on the smartest technologists. And so we will always win. But that's not what they did. Right. They didn't just shut down power ventures. They sued power ventures, right? It's not like lawyers are cheaper than programmers, right? I mean, maybe they just wanted to make an example. But I'm inclined to think that the legal issues are the real chilling effect. You know, it's a truism in information security that defenders have a harder job than attackers. Right. If you are building a wall around your castle, that wall needs to be perfect. If I want to knock it down, I need to find one mistake you've made. Right. And so, So that asymmetry makes life very, very hard for defenders. And, you know, the fact that Facebook is supporting 2,300, 1 in a million use cases every day means that detecting bots and distinguishing them from users who are just doing things that are weird is very hard, right?
Starting point is 00:26:05 The total scope of what passes for normal user activity among Facebook's 2.3 billion user pool is so broad that there's just plenty of latitude to make scrapers. that look like a user somewhere. I wonder if a lot of people on the legal side have this, the example in mind of Internet Explorer, where it was thought to be a monopoly, and there were a lot of legal maneuvers to sort of break up that monopoly. But in retrospect, it kind of wasn't because it was very easy to replace it with someone else. Do a lot of people think that Facebook will just be replaced organically by better competition,
Starting point is 00:26:42 or is this truly a different situation? So it's an interesting question about what happened with Explorer. Explorer was at the heart of an antitrust lawsuit that ultimately did not succeed. But Microsoft insiders say that what happened through the antitrust enforcement action was that it changed the internal calculus inside the boardrooms at Microsoft. That Microsoft, like every other big institution, has a spectrum of attitudes and ideas about products and the best way to launch them into the market. But historically, people who said we should do things that would be illegal under antitrust law,
Starting point is 00:27:16 always won the argument because every time Microsoft did that, they gained market share. And then you have the antitrust action. And the antitrust action against Microsoft is really interesting because it was the first one where the depositions were video recorded and released to the public. And Bill Gates, when he was deposed, lost it. So, you know, he's clearly, he's on the spectrum. And his spectrum behaviors became very, very obvious during that deposition in a way that we had not seen in Bill Gates public appearances. He starts rocking. He starts stimming. And then, you know, when he's talking to them, he's very belligerent and very unsympathetic. Right. And there is a story from Microsoft Insiders that says that after that, every time anyone proposed doing something
Starting point is 00:28:04 really terrible, someone in the boardroom would say, don't make them put Bill back on the stand. Right. It is often credited with the growth of Google, right? How did Google, managed to avoid the kind of anti-competitive behavior that Microsoft was happy to engage in with every other competitor, well, you know, it might have been that they were stayed by, you know, what you might call the policemen inside, right? The internalized belief that if you did this, that you would face terrible consequences. Certainly, that seems to have been the case with IBM. So in 81 or 82, when IBM was creating the first PCs, its first PCs, they did a bunch of things that were uncommon for IBM.
Starting point is 00:28:47 So one was that they used commodity components. And this is a company that had been known to make its own machine screws that were proprietary for their mainframes. They also did not sue Phoenix, the company that reverse engineered their ROMs and re-implemented them so that Compaq and every other PC manufacturer can make PC clones. Now, that year was also the year that the DOJ was finally stepping back from a 12-year antitrust enforcement action against them over mainframes that only ended because mainframe C's to be a line of business for IBM.
Starting point is 00:29:17 It's getting them for antitrust over mainframes would be like, you know. Have that monopoly. Go ahead. Yeah. You're got to purchase monopoly is safe, right? And again, there are lots of people who say that the reason that IBM did these extraordinary things is that the people in the boardroom who had historically said, let's not use bullying tactics against our competitors.
Starting point is 00:29:38 Let's use commodity components because it allows us to iterate faster. and even though we don't control the whole supply chain, we can do more. That those people started to win the arguments after 12 years of being batted around up and down the 12 miles of dirt road by the DOJ. Finally, you know, they were starting to win the arguments. I want to pause for a second to talk about Joy Bird Furniture. In this day and age, we live in a customizable society. You can pick and choose what you want, get it delivered to your home,
Starting point is 00:30:11 and furniture should catch up to that. That's what Joybird is doing. They basically offer you the options of making your own design for the furniture. With over 50 options for leather and fabric, three different shades of wood, and over 250 unique silhouettes, you can do the math. That's over 37,000 different kinds of pieces of furniture that you can get. So you can basically design furniture that matches your own personal style for your home or your apartment. And the best thing is, if you don't like it, you can return it. There's a 365-day home trial.
Starting point is 00:30:44 So rather than going to a showroom and picking over things that just happen to be there, you can design what you want online, have it delivered, and then see how it fits. So you can create furniture that matches your own style at joybird.com slash mindscape. That's joybird.com slash mindscape. And you can receive an exclusive offer for 25% off your first order when you use that code, Mindscape. So design your personal pad today. Is there a problem that people seem to maybe like living in walled gardens or even they like sort of handing over some of their property, the rights to use their own property to these major corporations like with phones and TV services and so forth? So if that were the case, we wouldn't need countermeasures, right? If people loved paying extra for ink because they knew it was reliable, then printer manufacturers wouldn't have to take all those countermeasures to prevent third party ink. And if people loved the condition.
Starting point is 00:31:40 of letting Apple decide which apps they could use, then Apple wouldn't need to take so many countermeasures to prevent third-party app stores. The reality is that locking users in creates a kind of moral hazard, right? It takes all the things that are good about your product that your customers actually like, like the reliability of your ink or the fact that the apps are vetted and of high quality, and invites you to abuse that trust because you know that if you abuse the trust once they've kind of wandered into the walled garden, that there's no way for them, to use markets to punish you, right? And so you see the monotonic ratcheting up of printer ink and of incredibly restrictive terms over printers. So, you know, HP now makes printers where you only
Starting point is 00:32:22 rent the ink. And so you subscribe to a certain number of pages per month. And it doesn't matter how much ink is in your printer. If you've exceeded your page budget, your printer won't print. Hasbro just did this with its new Nerf gun. They have a Nerf gun that won't fire third-party darts and it uses technical countermeasures to prevent you from firing third-party darts. If people loved Hasbro's darts, those countermeasures would be superfluous. I think of the K-cup coffee makers as the quintessence of this, right? You buy the machine, but then you're on hook for the rest of your life to best little cups. Yeah. And, you know, if it's true that that's what people want, you wouldn't need a patent and you wouldn't need
Starting point is 00:33:02 copyright enforcement. You wouldn't need terms of service. You could just rely on your customers, incredible adoration for your product. But people do seem to like Facebook, right? Or at least, you know, most... 13 million people left it last year. Facebook has at least as many hostages as it has users. Yeah. Right?
Starting point is 00:33:21 You know, again, like, I think that there are plenty of... By the way, this is totally me being devil's advocate. I've basically left Facebook because I find it repellent. Yeah, I'm a Zucker vegan. I don't use any Facebook products, you know. I think that, um, Facebook, does have this incredible advantage that is separate from its monopoly advantage, which is the network effect, right? I am skeptical of network effects as the kind of central explanation for how
Starting point is 00:33:50 we ended up with these monopolies. But the network effect of like everyone in your kids' little league team is using Facebook to organize games means that you either take your kid at a Little League or you get a Facebook account. That clearly works to Facebook's favor. The monopoly part, is that it's not hard to imagine a third-party service that would allow you to monitor the things going on with the Little League game while not having to have a Facebook account. Facebook is very interesting in the wake of Cambridge Analytica has used the moral panic over Cambridge Analytica to militate against any service that would allow you to do that because they say, well, if you can monitor the Little League game, maybe you could evade our anti-harassment or anti-data mining or anti-political manipulation tools. You should, and in fact, Zuckerberg in these leaked audio recordings that that were just
Starting point is 00:34:41 came out this week as we're recording this from his internal meetings, he says that Elizabeth Warren is misguided in wanting to break up Facebook because only someone with the kind of resources that Facebook has could prevent political manipulation.
Starting point is 00:34:58 Right. I mean... That's a benevolent dictatorship. Well, and it's hilarious that Zuckerberg's answer to his catastrophic failure. to prevent political manipulation is to entrust him and deputize him to prevent political manipulation and talk about fool me twice, shame on me. And I love the prevalence these days of when you're trying to sign up for a new service, they give you the option of logging in with Google or logging in with Facebook.
Starting point is 00:35:24 And I think that I was trying to do one just the other day, that those are the only two options. Like I couldn't create an account on this service. And that just seems to be handing myself over to these big companies. But I mean, this is why I keep pressing on this because, the convenience of it must be attractive to a large fraction of people, even if there's others who don't like it. You know, they just live on Facebook and let Facebook handle everything.
Starting point is 00:35:44 Yeah, but there's, there's, I think you've got an or where you want an ant, right? You could have Facebook manage all your logins. Yeah. And you could have the ability to take all that stuff outside of Facebook and put it somewhere else if you decided that that Facebook wasn't a good steward of your, of your stuff.
Starting point is 00:36:01 And if that were the case, right, if Facebook could not prevent that, then they would be incentive. to be more respectful of your privacy and your attention and your data, right? That, as our conservative friends like to remind us, incentives matter, right? Facebook has no incentive to treat you with dignity because they know that you're stuck. It's like that old Lily Tomlin sketch about the phone company, right? We don't have to care.
Starting point is 00:36:27 We're the phone company, right? Facebook doesn't have to care. Even if you leave Facebook, you will become an Instagram user. Why would Facebook ever care? And it sounds like the only way to really have change here is through legal means. I mean, it's not going to be small actions by groups of users complaining, right? So I think that Larry Lessig's framework for change really works here, that the four drivers of change are code, what's technologically possible, law, what's lawfully permissible, norms, what's socially acceptable, and markets, what's profitable. And clearly competing with Facebook could be profitable, right, that underwerect.
Starting point is 00:37:04 normal circumstances, markets would actually go a long way to correcting the worst excesses of Facebook. But there are legal impediments to those corrections. Now, the fact that there are businesses like SNAP that are really pissed off at Facebook and like Yelp that are really pissed off of Google over their anti-competitive behavior means that there is a commercial constituency to push for legal reform. So it's not just consumer rights groups that are doing this. Now, I don't think that SNAP or Yelp are are going to be any better stewards of their power than Facebook is. I'm not a tech exceptionalist, right? I don't think that tech executives are either so virtuous that they can't be regulated
Starting point is 00:37:45 or shouldn't be regulated or so venal that they will always be wicked. I think that they are everyday sociopaths and incentives matter. And if you let them get away with murder, then they'll have blood on their hands, right? So I think that although we have these commercial constituencies that will militate for legal reform, that the eyes on the prize should be about a much more pluralistic world where you have lots and lots of people doing it. And that's where things like technology come in, right? Because one of the things that we know is that whole products can be replaced with small scripts, right? That a lot of times users have taken something that started off as like something a network
Starting point is 00:38:26 administrator would do to automate the most boring parts of their job and just turn it into with a thing that they do all day long that just makes stuff happen, right? And so users give an access to easy technology that toolsmiths can make, that the laws don't threaten, that people have an understanding of the need for because they've had a normative shift, that we can affect gross changes in user behavior. The risk is to just put this all down to individual choice, right? It's the same is with climate change, right? That the reason we have climate change is not because of your lack of recycling diligence. And the reason we have Facebook is not because you individually didn't choose to leave Facebook. That these big social factors that are at play are what has created this
Starting point is 00:39:14 dominance for Facebook. It's what's created the social crisis, the climate crisis. And averting it does require individual action, but that individual action is to join groups. and to use those groups to affect social scale change, right? That, you know, it's not going to happen in your blue box. It's going to happen at your city hall meeting at the ballot box in the streets. That's where the change is going to come from. And you've written about this stuff in numerous venues and genres. And one of them I need to mention is science fiction.
Starting point is 00:39:49 And you have a new book out called Radicalized. And my favorite story in it was, was it unauthorized bread? Unauthorized bread. unauthorized bread, which deals directly with this idea of the company having the right to let you do things. Why don't you tell the audience a little bit? Yeah. Unauthorized bread, it's a story about people in refugee housing that has been created as part of a variance to a developer, a property developer, who wanted to build a luxury building and wanted planning permission to add extra stories to it over the limit. And they said, yes, you can, but some of those stories have to be subsidized. They have to be below market rent. And this happens all the time. And just as with those buildings, there's a
Starting point is 00:40:27 Door, different lobby. Certainly here in LA, we get out of this. And New York, London, all over the place. So you don't go through the marble lobby with the doorman. You go literally around the back where the garbage cans are. But they go further. The elevators won't stop for them unless there's no one from the above market rent side of the market rent side that wants to use it. And then every appliance in the poor floors is designed to extract revenue from those people. That the dishwasher only washes authorized dishes, and the laundry machines only wash authorized clothes, and the toasters only toast authorized bread. And this is this extractive program that we see already in lots of places.
Starting point is 00:41:07 It's not that much of an extrapolation. Yeah, the poorer you are, the worst the technology treats you from the subprime credit card you have, which has been tuned with algorithms to maximize the amount of penalties that you end up paying all the way down to your subsidized cell phone. which will cost you more and come with more shovelware and spyware than the full market phone that you buy. It's not always true that if you're not paying for the product, you're the product. You can also be the product or you're paying for it. But you're more of the product if you're not paying for the product. And this is bad enough. But then the kinds of hedge funds that like to back this kind of business are also the kinds of financial engineers who periodically take their business through a bracing structural bankruptcy for the purpose of shedding debt and restructural.
Starting point is 00:41:54 And that means that all the servers stop working one day. And that means the appliances don't work. And this incentivizes the protagonist of the story, a Libyan refugee named Salima, to look up how to jailbreak her appliances. And the experience is so fulfilling. So that she can toast her bread. So she can toast her bread. But then because it feels good, right? Because seizing the means of computation just feels right.
Starting point is 00:42:17 She teaches other people out to do it. And it kind of sweeps the building like wildfire. And the story takes a turn. when these companies start to restructure it to bankruptcy, and thanks to the Digital Loaname Copyright Act in Section 1201 of it, which makes it a felony to bypass copyright locks, they're now all facing felony prosecution. And if you're a refugee, that can mean losing your refugee status, and that can mean death. And so suddenly the stakes go from which bread can I toast in my toaster to life or death. And how do you find the,
Starting point is 00:42:48 the sort of effectiveness, both sort of in getting the message out, but also just for your personal pleasure in writing that in the science fiction vein versus just a straightforward article or book. Well, you know, I do both. Yeah. Right. So you can compare. And I think both are necessary. Yeah.
Starting point is 00:43:02 And both are necessary. But I have a theory of change I call peak indifference. Okay. Which is that when you have a real problem, but where that problems cause and effect are separated by a lot of time and space, sometimes it's hard to know whether there is a real problem or what you should do about it, you know, whether that's smoking and cancer or climate change or making bad technological decisions. And if you neglect that problem, then over time, it will create mounting debt, right?
Starting point is 00:43:31 You'll get sicker from the cigarettes, that your house will burn down or be flooded out. Your technology will start to abuse you in more grotesque and gratuitous ways. And so after a while, the job of an activist moves from convincing people that there is a problem to convincing them that it's not too late to do something about it, because denialism can slide into nihilism in just a hot second, right? You know, you can go from like, ah, you know, I'm sure the rhinos will be fine to like, all right, there's only one of them left. But since there's only one left, we might as well find out what he tastes like.
Starting point is 00:44:03 And that's right now for climate change. Sure. That's exactly what we're hearing. Absolutely. The same people who said there never was a problem said you can't, or now saying you can't possibly solve the problem. Or, or, you know, on the right, you have the rise of eco-fascism, which, you know, was an ideology espoused by the Christchurch killer who says, oh, no, climate change is real. That means that we have to get rid of half the human race. And it should be the brown people.
Starting point is 00:44:25 Right. And, and, and, you know, that's a surprise. It's an old ideology, right? Hardin, who wrote the tragedy of the commons, was an eco-fascist. And, you know, the Sierra Club's early founders were dabbled in eco-fascism and so on. But it's come roaring back. It's become a major motif. in our society right now, especially among the far right. So the thing about peak indifference is that the sooner you can reach that moment, the sooner you can reach the moment where a critical mass of people acknowledge the existence of the problem, the easier it is to avert nihilism because the more wiggle room you have to take action to improve things, right? The less debt, policy debt you've incurred and the less obvious policy bankruptcy seems, you know, the less
Starting point is 00:45:14 inevitable the policy bankruptcy seems. And fiction is a really good way to make people vividly imagine the consequences of long-off activities. Nonfiction can do it. I mean, the silent spring is obviously like an example that often gets cited. But, you know, if you think about the role that, say, 1984 played in our privacy debates for 50 years where, you know, the abstract question of privacy, you know, while if there were cameras everywhere, I would feel different in some of my activities would be chilled is a very bloodless argument. But that is an Orwellian notion, imports by reference the entire visceral experience of reading 1984, although it takes the dry skeleton of the argument and puts blood and flesh and muscle on that skeleton and makes it
Starting point is 00:46:05 very, very literally visceral. And maybe you reach different audiences also. It's absolutely one of the issues in the modern age that different audiences are getting their information from different places, right? And one of the interesting things about climate change, for example, is how it's become this tribal marker, especially within the United States. There's a lot of conservative, my understanding is there's a lot of conservative parties worldwide who's like, well, of course, the climate is changing. Like, why would we deny that? But in the U.S., it's become something where if you're on this side of other political debates, you have to deny climate change. Yeah. And I think that the fragmentation of the, the fact,
Starting point is 00:46:41 our beliefs is important, but overrated compared to the fragmentation of our epistemology, of how we know what to believe in. That in a complicated technical society, we long ago had to put away the idea that you would just ask a trusted person what was true, and instead we have trusted processes, right? That there are reasons that people of goodwill might disagree about the, technical answer to hard questions like what should what food preparation techniques will allow you to eat your dinner without dropping dead before breakfast or which pharmaceutical products
Starting point is 00:47:23 are safe to use and under what circumstances or is the reinforced steel joist that's holding up the roof over our head of sufficient strength and flexibility to keep us all from dying from the roof falling on our head or did the manufacturer of this jumbo jet actually put in the right safety mechanisms? Right, right. Or, you know, is the tailpipe of your car pumping out so much NOX that it's going to kill you? All of those things are, are questions that we can't hope to navigate individually. Like you, even if you had the media literacy to know which scientific journals are trustworthy and which ones aren't, and the statistical literacy to evaluate studies to see whether they were performed well, you wouldn't have the domain expertise to then actually
Starting point is 00:48:02 look at the technical particulars of all of those studies to evaluate them. But we have a a process, right? We have truth-seeking exercises where independent adjudicators hear from multiple experts, they listen to the competing claims, they explain their reasoning when they come to a conclusion, they are bound by strict ethical guidelines about how they can be related to the parties whose claims they're hearing, and there is a process for appeal if new facts come to light or if the process was revealed to have had flaws. Right. But that process, has become increasingly fraught, right? The ability of truth-seeking to actually look for the truth is now cabined by the extent to which the truth gores a billionaire's ox. And so truth-seeking
Starting point is 00:48:48 has become something of an auction. And that is really problematic. I mean, you alluded to Boeing in the 737-max. You know, the 737 max was a decision by an expert body that Boeing could self-regulate certain elements of its safety features. That was like wrong on its face, right? It should have been obvious that that was wrong, the reason they came to that conclusion. The incentives matter. Right. And the reason they came to that conclusion is because aerospace is super concentrated. And Boeing has been self-regulating for a very long time because all of the regulators are drawn from its executive ranks or the ranks of its direct competitors, right, who are, you know, when there's only five companies left in an industry, all the executives in each company used to work
Starting point is 00:49:30 at the other ones, right? So, you know, it's, it's that you really end up with just one company. So, you know, you look at the FCC, the good FCC chairman we had under Obama, Tom Wheeler was a Comcast lobbyist, and the bad FCC chairman we have under Trump is a JIPI is a Verizon lawyer, right? You know, when truth seeking becomes an auction, you are cast into an epistemological void, right, where literally you could die because you don't know what's true and what isn't. Pharma being a really good example, right? People who don't believe in vaccinations, I think are wrong. but the story they tell of why they shouldn't trust vaccines is right. They say the pharmaceutical industry is super concentrated.
Starting point is 00:50:11 It's run by financialized management elites who don't care if they kill the people who take their products. And the regulators who are supposed to regulate them, actually let them get away with murder. And, you know, as Exhibit A, I would cite the opioid epidemic, right? And, you know, understanding why claims that the conclusions that our two-seeking exercises have come to about vaccines are true. and the conclusions that they came to about opioids were false because the reason we have the opioid epidemic is not just because of the Sacklers in Purdue Pharma. It's because the NIH and the FDA allowed tainted evidence to produce guidance about the safety of opioids that was wrong and should have been understood to be wrong. It wasn't even a particularly good forgery. The majority of it all cited back to a five-sentence letter
Starting point is 00:50:58 sent by Boston University, Dr. Jick, to the New England Journal Medicine in the 1980s where he observed in a in a qualitative but not quantitative way that the patients in his hospital were not becoming addicted to opioids when used for pain relief at the rate predicted by the literature as it existed. And it was literally just a letter or not a study. It became the most cited thing that the New England Journal of Medicine ever published. They call it the five most consequential sentences in the history of the New England Journal of Medicine. It should have been obvious, right? It should have been obvious to anyone who was, whose job it was to keep the pharmaceutical companies honest that this was not about what was healthy or safe. It was about
Starting point is 00:51:43 what was profitable. And so you can't really fully fault vaccine denial because the shape of the vaccine conspiracy, the alleged vaccine conspiracy, is the shape of a real conspiracy, the opioid conspiracy. And sometimes there are conspiracies, right, yeah. Increasingly, there are conspiracies, right? So, you know, there's a widespread belief among some African Americans that in Katrina, the reason that the black parishes were flooded was that the levees were dynamited to spare the white neighborhoods. I don't think that happened. It seems that that didn't happen. However, in the 50s, in Tupelo, Mississippi, they dynamited the levees to flood the black neighborhoods and spare the white neighborhoods.
Starting point is 00:52:30 And so in the absence of confirming or disconfirming evidence, the hypothesis that maybe this happened, you know, once as accidents, accident, twice as coincidence, three times as enemy action. You know, like, if it's happened a bunch of times, it's not unreasonable to think maybe it happened again. You know, you scratch a UFOologist. You find someone who knows chapter and verse
Starting point is 00:52:52 about real military and aerospace coverups. Yeah. Right. Now, I don't think that Area 51 is stuff full of of aliens, but I do think that there are military coverups, right? And so, you know, what we end up falling back on rather than does the truth-seeking exercise think it's true or not is this heuristic of does someone who some who says things that have turned out to be correct, tell me that there is a conspiracy of foot. And if so, I guess I'll just trust them based on whatever they say.
Starting point is 00:53:24 Donald Trump tells you the system is rigged. The system is rigged. And then when he tells you, that climate change is a Chinese hoax. He is credible because he was the only politician during the debates who would say the system was rigged. And that part was true, right? He was going to rig it more, right? But he wasn't lying about that. And, you know, I think that this epistemological crisis, our inability to know whether
Starting point is 00:53:52 something is true as opposed to what we believe in, that this more than anything is responsible for the fragmentation in our beliefs. And we focus too much on the fire and not nearly enough on the kindling piled up all around the base of the trees. If you're a frequent podcast listener, it makes sense that you're also a fan of audio books. And Audible has the world's largest selection of audiobooks and audio entertainment, including original content. It's just so convenient, right, to be able to listen to a book, no matter how short or long, when you're going to work, when you're walking, when you're working out, when you're doing other things, you can listen to Audible on your mobile device, Bluetooth, whatever it is that you like to use.
Starting point is 00:54:35 And Audible members get more than ever before. Every month you can choose one audiobook regardless of price, as well as two Audible originals from a fresh selection. You can also get free updates from the New York Times, the Wall Street Journal, the Washington Post, deliver daily to the app. I have four different books that are available on Audible. The big picture was the other one that I read myself. I spent a lot of days there in the studio reading,
Starting point is 00:54:58 so it would mean a lot to me if you downloaded the big picture from Audible. Go to audible.com slash Mindscape or text Mindscape to 500500. That's Audible.com slash Mindscape or text Mindscape to 50-5-00. Choose your one audiobook and two Audible Originals absolutely free by using that code. Start listening today. But where does it fundamentally come from? I mean, what is the difference between now and 50 years ago and this? Is it just because the ways that we got our information is different?
Starting point is 00:55:30 No, I think it's monopolies. Okay. Right? And I think it's, I think it's inequality, right? I think it actually has the same route as what's going on on the internet that, you know, if you, if you want to look at it through Toma Piquetti's lens in the capital in the 21st century, you have a period through most of the world in which the share of wealth owned by the richest was very high and the share of wealth owned by everyone else. was very low. There were a couple of events that ended up rebalancing that. Temporarily, French Revolution was one. Manumission in America was another one. The majority of wealth on America's national balance sheet was an enslaved Africans. The conversion of enslaved Africans in law
Starting point is 00:56:12 from assets to humans wiped a substantial fraction of the gross national wealth off the books. and since the majority of that wealth was held in a few hands, you ended up with a much more equal civilization and much more equal nation, one of the most equal in the history of the world, and that what happens after that is a period of enormous growth and pluralism. It's by no means perfect. I mean, Reconstruction, Jim Crow, are obviously not pluralistic policies. But the policies overall, compared to the pre-Civil War policies,
Starting point is 00:56:47 are much more pluralistic and inclusive. And that's in part because the rich people didn't have as much money. And so they couldn't spare as much to affect policy outcomes. And the other thing Piquetti says is that over time, wealth concentrates that even in fast-growing dynamic economies, everything else being equal, rich people get richer. And he, you know, has this great parable where he contrasts the fortunes of Bill Gates, Microsoft founder, with Lillian Betancourt, the he heiress of the Lurielle Fortune, richest woman on Earth, who's never done a... a day's work in her life with Bill Gates investor. So after Bill Gates quit Microsoft, he had an equally long career as a financial plumber moving money around as opposed to making things that people needed. And Bill Gates' fortune over the period in which he founded the most successful
Starting point is 00:57:36 company in the history of the world grew more slowly than Lillian Bettencourt's fortune. So the new money in Lillian Betancourt's bank account over the same period as someone who did nothing but owned assets were larger than Bill Gates' fortune. But Bill Gates's fortune as an investor grew by more than either. Right. So just being someone who owns things will always all other things being equal make you richer, even than people who do things that make all of our lives better. And so over time, wealth begins to concentrate. So you have a bunch of events that make wealth more equal. And then wealth concentrates and concentrates. And one of the things about concentrated wealth is it's intrinsically unstable because you can't follow policy to places that are good for society.
Starting point is 00:58:21 Instead, you have to follow policy that creates parochial benefit for rich people. And that over time, that policy debt manifests in political instability, which creates revolutions or wars or other kinds of crises or catastrophes. In Piquetti's view, the big one was World War I, the interwar period in World War II, which was the largest capital destruction in the history of the world, because the capital prior to that had been held and so few hands per force. The majority of capital destroyed belonged to rich people. Because they were the only people who had any money.
Starting point is 00:58:51 And then you have what the French called the 30 glorious years, Le Tron Glorious, right? The creation of the welfare state, the most prosperous period in human history. And over time, you also have an accumulation of wealth, right? The rich are getting richer. By the mid-70s, the share of wealth owned by the top desal has reached a tipping point. And you start to see, you know, the projects that elect Reagan, that dismantle progressive taxation, that dismantle redistributive policies that limit intergenerational
Starting point is 00:59:18 wealth transfer like inheritance taxes. You start to see the dismantling of antitrust protection, of labor protections, all of the things that are pluralistic and generate public good in favor of private good for an increasingly small cohort of increasingly wealthy and powerful people. But how does this lead to the anti-vax movement? I'm missing that. It creates industries that only have four or five players. Okay.
Starting point is 00:59:42 Right. That have so much money that when the FDA is considering what to do, chances are everyone who's working at the FDA in a decision-making role used to work for one of those companies. And those companies have a lot of money to spend lobbying the FDA, right? That's the same way you get the network discrimination policies under Ajit Pi. You know, it was one of the most expensive regulatory adventures in the history of any industry, killing net neutrality, right? And it was only possible because Comcast had cornered these monopolies and AT&T had cornered these monopolies where they divided up America and said, we will serve here and you will serve there and we won't compete with each other.
Starting point is 01:00:20 We'll make more money by charging more for delivering less and systematically under investing in infrastructure, pocketing money intended for infrastructure buildout in rural places and underserved places without delivering that either. And we will use some of that surplus capital. Most of it will go to our shareholders, right? but we'll use some of that surplus capital to continue to lobby for even more lax rules that benefit us more at the public expense, that at its core is just truth-seeking exercises auction, right? That's what it means to influence policy for parochial rather than public benefit is to turn the truth-seeking exercise into an auction.
Starting point is 01:00:56 So a really good example of this that makes it super obvious that truth-seeking can become auctions is in West Virginia. We think of West Virginia's coal country. It's actually chemical processing country. It's the major industry there is chemical processing. And because of monopolization, one company is larger than all the rest put together, and that's Dow chemicals. So Dow, when the chemical industry lobbies West Virginia, it's Dow lobbying them.
Starting point is 01:01:18 So the chemical industry's lobby group lobbied the state of West Virginia for variances in the national limits on how much toxic runoff from chemical processing could enter the drinking water supply. And they argued that the national levels were too restrictive and that West Virginia could have less restrictive rules. And they argued for that on the basis that the national levels were set based on the national BMI and that West Virginians are so much fatter that the poison would be more dilute in their tissues and that also West Virginians hardly drink water, right?
Starting point is 01:01:52 This was their basis for asserting this. Now, like you're a California, you remember before we had recreational marijuana. We had medical marijuana. And in theory, you can only get medical marijuana if you had a condition that demanded. But in practice, there was a box on the form that you were supposed to write depression or trouble sleeping or glaucoma. And then they would hand you the medical marijuana card. The actions of Dow Chemical in their lobby in West Virginia are the actions of a company that knows that they don't need a good reason. They just need a reason, right?
Starting point is 01:02:22 They literally could have written, you know, my daughter was helping with their math homework last night. One of the questions was like, evaluate whether, you know, Y equals X squared would produce this point on a line and explain your reason. And she said, no, because I said so, right? Well, that's reasoning. You know, if it is the, it is the action of a firm that understands that in truth seeking exercises, all they need is to say because I said so. And that is reason enough. So, but just to make it super duper clear.
Starting point is 01:02:50 So in, in one part of the story, uh, the monopoly power leads to corporations or interests that want to promulgate a line of, of truth. And, but there's, there's also a reaction against it because you don't know who to believe anymore. So there's no big corporation that is promoting anti-vax, but it becomes an epistemologically respectable position if you can't believe anything you hear. Yeah, it becomes. So what we have to fall back on is someone who sounds trustworthy rather than a process that is legitimate. And someone who sounds trustworthy can be someone who tells you a true thing and then says a bunch of false things. You know, I once had a meeting with this guy, David Allen, who wrote this great productivity book called Getting Things
Starting point is 01:03:32 done. Really good book. And I read it and it helped me get a lot more things done and said, you know, how to use cool checklist to manage your time. I said, where'd you get the core method? How'd you develop it? And he said, oh, well, I took all the best stuff from Scientology. Because when they make you a Scientologist, the first thing they do is teach you a bunch of stuff that works. And then they start sucking money out of your wallet, right? You know, con artists, they call this putting someone on the send, right? So when you fall under the spell of a con artist, the first thing you do is pay you. Right? They get you to, they get you to like participate in a scam where you win. And they say,
Starting point is 01:04:06 oh, let's let's, now that you see that the scam works, we're going to put you on the send. Go home, cash out your kids, uh, college fund,
Starting point is 01:04:14 get a second mortgage and empty your 401k and come back. We'll do it again. Right. So this is putting you on the send, right? Donald J. Trump says the system is rigged. And you go like,
Starting point is 01:04:25 huh. Kind of is. It is rigged. Yeah. And then he puts you on the send and he says, climate change is a Chinese hoax. And it's all. immigrants' fault. And, you know, like the fact that he's told you one true thing makes the other
Starting point is 01:04:36 things more credible. It's like Douglas Adams and the towel, right? If you're in the Hitchhiker's Guide to the Galaxy, if you have a towel, people will go, gosh, if he's got a towel, he must be really prepared. And then if you say, well, I've lost my toothbrush and my soap and my shampoo and my backpack and my rail pass, they'll give you everything else because you've got the towel. You have that credibility. So is there a strategy at the individual level for dealing with this world we're in where it's harder to know who to trust? You know, I think that ultimately that is the great crisis, right? That without that, it is very hard to know what to do and when to trust someone. And, you know, I can't evaluate all the truth claims that I need to get on the right side of in order to survive and thrive,
Starting point is 01:05:17 right? To know whether or not the index fund that my 401k is in is being run by grifters and to know whether or not the common core curriculum that my daughter is going through is going to prepare adequately for life, all those things like I can't personally with the medical care. Yeah, all of that stuff. You know, I, I'm a Canadian and so medical insurance just freaks me out. And when we got medical coverage here, we let my wife's employer talk us into getting a health savings account, which turns out to be the biggest scam in the world, right? And I was like, the way you describe it sounds reasonable. And when I Google it, I get a bunch of contradictory things. And all I know is that last year we put thousands of dollars into this thing that they then clawed back on January 1.
Starting point is 01:06:01 Like, well, what do you mean? I was saving that in case I needed a hip replacement. You know, so the individual can do very little except band together with other individuals to lobby for structural changes. You know, we can muddle by as best as we can. In the same way, you know, I have colleagues in the kind of digital human rights world who talk. about cryptography as a way of defending human rights, right? They say, well, if you can keep secrets from powerful states, then you can, you know, keep them from knowing who you are and what you do and using that to punish you. And there's an element of truth to that. But defenders have a harder time
Starting point is 01:06:42 than attackers, right? Eventually, you will make a mistake, right? The state that wants to surveil you can afford to have three shifts of agents watching everything you do. Whereas when you get to hour eight and you've got sand in your eyes and you're seeing double and you're tired and hangary and you're making dumb mistakes. You don't get to rotate another you on to make sure that you never put, you know, recycle a password or download a firmware blob without double checking the hash of it or, you know, any of the other things that you need to do to have perfect operational security. So for me, the role of cryptography is not to create a kind of stable demi-monde that lives alongside an unaccountable, illegitimate state. It's to create a kind of temporary shelter
Starting point is 01:07:30 that we can hide under while we organize to make the state more accountable and legitimate. That, you know, ultimately, you know, all of us are vulnerable to what's called rubber host cryptanalysis, right? Your cipher may be so strong that all the computers in the universe, you know, every hydrogen atom in the universe, you know, turn into a computer guessing what your password is or your passphrases would run it of use. universe before you ran out of passphrase combinations. But if someone can tie you to a chair and hit you with a rubber hose until you tell them the passphrase, it doesn't matter, right? So what you need is not just cryptography, but you need the rule of law. You need for it to be illegal for your
Starting point is 01:08:10 government to kidnap you and tie you to a chair and hit you with a rubber hose. Now, cryptography can help you defend yourself against a legitimate state to organize to make that law a reality, but not forever, right? And so really, there is no substitute. for the legal code that sits alongside the technological code. And does that help also? I mean, it's not only that I want to be right and it's difficult to know who to trust, but I want other people to be right too. And I don't necessarily trust that the typical median voter, for example,
Starting point is 01:08:40 is trying that hard even to be right. I mean, what are the systematic strategies we can use just to share truth more widely throughout our society? So I would disagree with that characterization. I mean, there are some people who, you know, are on the sidelines of some of these questions, right? People who, like, don't feel strongly one way or another about vaccines, but they do what the doctor tells them. But you will be hard pressed to find a casual anti-vaxxer, right? Anti-vaxers aren't anti-vaxers because they don't care about the truth.
Starting point is 01:09:12 Anti-vaxers, to harden that position requires really deep effort, right? A lot more energy than most of us put into most of the technical aspects of our lives, right? To be an anti-vaxxer, if you think about vaccines as like just one of the many health interventions that are made in your life over the course of your life, to be really into it. I mean, it's nerdy, right? It's like being really, really, really into like, you know, differential transmissions or something, right? Like, not just into cars, right? But into like a really specific kind of spark plug, right? And so it's not that those people don't care about the truth.
Starting point is 01:09:50 it's that they're wrong. And the method by which they determine the truth is flawed, which is why they're wrong. But it's not that they lack fervor to discover the truth. So giving them better ways to figure out what the truth is is the biggest part of the... Creating legitimate systems that we can point out in trust. Right. I mean, you know, sometimes people would get on about the 50s and it's complacency. And the time in which everyone trusted their government, even as their government was,
Starting point is 01:10:20 engaged in dirty wars in South Asia or you know post-war reconstruction, colonialism in the Pacific Rim or whatever. But but the legitimacy of the state is a very important asset for a
Starting point is 01:10:37 functional society right? That illegitimate states create low trust societies that are polarized and that are incoherent in how they arrive at the truth. I mean, you know, we, we hear a lot about Russian interference, and I think that it's overstated if for no other reason than if a basket case failed state like
Starting point is 01:11:01 Russia can tip us over into a chaotic world like the one we live in, then our world was more fragile than it should have been, right? Our state was more fragile than it should have been. But one thing that guides the oligarchic movement in Russia is a media strategy that is centered around making it hard to know what the truth is, right? Not just about pushing an alternate line of truth, but to making the truth itself seem unattainable. So, you know, Putin's media strategist cheerfully admits that some of the opposition groups in Russia are ones that he's secretly funding
Starting point is 01:11:41 and that he's planted provocateurism. More noise, more confrontation. But he won't tell you which ones. Yeah, yeah. You know, this is why it is worrisome to think that, maybe Black Lives Matter groups on Facebook, live matter groups on Facebook, some of them were not legitimate or were, you know, insincere, whatever it is Facebook calls them, because it means that everybody has to wonder whether or not the group that they're in is legit.
Starting point is 01:12:08 It's legit, right? It's very destabilizing to our power of collective action. And so having a legitimate state, a state that is accountable and transparent and legitimate and pluralistic is there's there's no substitute for it. And once you have that state and then you start to to abuse it, you can coast for a while. But eventually a crisis builds up. And that's where we've arrived at. Well, I like to end, we're reaching the end of our time limit here. I like to end on an optimistic note.
Starting point is 01:12:41 Sure. We're not succeeding right now. No, I have an optimistic note for you. So there's a copyright scholar called James Boyle, who runs the Duke Center for the public domain with Jennifer Jenkins. And Jamie wrote a book called The Public Domain where he talks about information politics by means of the metaphor of environmental politics. And he says that before the term ecology was coined and came into widespread use, you have people who cared about whales and you had people who cared about fresh air, and you have people who cared about
Starting point is 01:13:10 tailpipe emissions, and you have people who cared about the ozone layer. But they didn't think of themselves as all being part of one fight. They thought of these as each of them as separate fights and the term ecology welded them together into a movement. It made every one of those causes aspects of the same fight that, you know, we don't even have another way to describe it except to call it an ecological fight. And that is what is mobilizing millions of people in the streets, right? The people who care about climate change, some of them care about it because they care about drinking water and some them care about it because they care about natural habitats and so on and so on. But they're all together because they all agree that these are facets of the same struggle. Well, inequality and monopolies
Starting point is 01:13:55 and corruption have produced constituents from so many different domains for pluralistic reform. So there's one company that makes all the eyewear you've ever heard of. It's called Luxottica. They bought every single eyewear brand. First, they bought all the major retailers, Sunglass Hut, and Sears Optical and Target Optical and lens crafters. And then they refused to carry any eyewear brand that wouldn't sell to them until they drove them to their knees and picked them up for pennies. And literally, if you've got any of the major eyewear brands, it's Luxottica. And if you bought them in any of the major retailers, it's Luxotica.
Starting point is 01:14:28 And if your lenses came from SLR, which is the largest lens manufacturer in the world, they came from Luxotica. And if your, I insurer is IMED, which is the largest insurer in America, it's also Luxotica. And they've raised prices 1,000% in 10 years. Right. And so there are a bunch of people who wear glasses who care about pluralism and monopoly. But there used to be 30 wrestling leagues. And now there's one. And it's owned by this billionaire Trump donor called Vince McMahon. He reclassified all the wrestlers as contractors, took away their health care. They're dropping dead in their 50s. And GoFundMe is full of famous wrestlers begging their fans for money to pay their medical bills. Right. So if you're a wrestling fan, you're with the eyewear people. Now, there are three talent agencies left in Hollywood. And all of the screenwriters fired all of their agents. because the talent agencies are now all owned by private equity funds, and those private equity funds have decided that to increase their return on investment, that the agencies are going to start doing what's called packaging,
Starting point is 01:15:21 where they package a writer and a director and a whatever, and they collect a fee from the studio for that package. And in exchange, they agree to take less money for each of their clients. And so every screenwriter in Hollywood is there for you to fight for wrestlers and eyewear. And then there's technologists who care about the web, only having five giant websites filled with screenshots from the other four. And there's people who work in the energy sector. And there's people who work in finance, right?
Starting point is 01:15:49 So the whistleblowers who got fired for refusing to help Wells Fargo defraud their customers. And then there's the two million customers that Wells Fargo defrauded. Right. So over and over again, right, this is the 11th anniversary of the bailout, right? Everyone who's pissed off because their house was stolen by a mortgage issuer who used robosigning to forge the documents needed to steal their house is there for you on this corruption fight. They just don't know it. So we are on the verge of going from denial to nihilism, right, of going, of that peak denial. We're on the verge of having a potential mass movement.
Starting point is 01:16:24 And our job is going from convincing people that there's a problem to convincing them that's not too late to do something about it. And our political discourse is shifting so fast, right? These issues are bubbling up in all the major parties. The right wing has some suddenly discovered antitrust because for years and years they're okay with it because their paymasters were getting rich from it. And then one day they woke up and they realized that if five tech executives decided they didn't like them, that they disappeared from the internet and thus from our public discourse. And all of a sudden, Tucker Carlson is sounding like Brandeis. Right. And so, you know, I'm not saying first they came for the Nazis and I did nothing because I wasn't a Nazi and then
Starting point is 01:17:00 they came to me. I'm saying, first they came for the trans activists and then they came for the pipeline activists and then they came for the sex workers and then they came for you know all kinds of people that I cared about and we did nothing now they finally came for the Nazis right and Tucker Carlson wants to do something maybe we can get something done right and my colleague at EFF Jillian York is the person who tip me off to this and she's so right about it and so we are really on the verge of a moment in which everybody figures out that this is the issue of our day that climate change denial and vaccine denial and bridges falling down and infrastructure underinvestment and, you know, the racist policies that have created the refugee crises in Central America, that all of these
Starting point is 01:17:45 are aspects of corruption and that we're all on the same side when it comes to fighting corruption except for a tiny minority of billionaires who are themselves increasingly of the opinion that they need to find expensive bullholes to hide in when people start building guillotine on their lawn. I like, it's an interesting perspective because, you know, when you try to cast the political battle as, you know, soak the rich and decrease inequality, there's people who think, well, maybe I will be rich someday. But if you say break up monopolies and decrease corruption, very few people think of themselves as future monopolists. Yeah, that's right. And, you know, yes, temporarily embarrassed millionaires have always been a problem in American politics, you know, as have, you know, what the left called bootlickers sometimes, you know, the people who are like, well, there are social betters, you know, we should. You know, we should. You know, as have, you know, just let Elon Musk get on with it because Iron Man is the greatest, you know, and, but, but yeah, nobody, nobody idolizes monopolists. Yeah. Except for, you know, Peter Thiel, right, who, who will tell you that monopolies are efficient because competition just wastes so much resource. Yeah. You know, why can't we just have our wise philosopher kings? Played, I was just going to say, Plato said the
Starting point is 01:18:51 same thing about democracy. Yeah. Anyway, plenty to think about Corey Doctor. Thanks so much for being on on the podcast. My pleasure. Thank you.

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