Tech Won't Save Us - Tim Cook’s Real Legacy at Apple w/ Brian Merchant
Episode Date: April 30, 2026Paris Marx is joined by Brian Merchant to discuss Apple’s announcement that Tim Cook is stepping down as CEO, including his history and legacy, and what may be next for the company. Brian Merchant ...is the author of The One Device and Blood in the Machine and writes a newsletter of the same name. Tech Won’t Save Us offers a critical perspective on tech, its worldview, and wider society with the goal of inspiring people to demand better tech and a better world. Support the show on Patreon. The podcast is made in partnership with The Nation. Production is by Kyla Hewson. Also mentioned in this episode: Brian’s most recent newsletter covers Tim Cook’s stepping down, as well as Palantir’s manifesto. Brian has previously written about Foxconn’s working conditions. Brian mentioned Patrick McGee’s book Apple in China.
Transcript
Discussion (0)
It will be clear that Tim Cook's legacy was his rewiring of the supply chain as far as electronics
manufacturing was concerned and really tightening this allegiance between China's manufacturing
base and U.S. tech products.
And doing this in a way that facilitated sort of mass production of objects of objects that require
great skill to produce and to do so quickly and at great volume.
Hello and welcome to Tech Won't Save Us, made in partnership with the Nation magazine.
I'm your host, Paris Marks.
And before we get to this week's guests, who I think you're really going to enjoy,
especially for those longtime listeners of the show, just a reminder that Tech Won't Save
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We're asking listeners like you to become supporters over on patreon.com
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so that we can keep doing this work and to try to do more work for you,
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if you went over to patreon.com slash tech won't save us, became a supporter, helped us hit our goal,
and set us up well as we head into this next year of Tech Won't Save Us. So thanks so much for that.
Now, this week's guest is none other than Brian Merchant. He has been on the show many times in the
past. He is the author of Blood in the Machine, a fantastic book about the Luddites, and also writes
a newsletter of the same name, which you know, you should definitely check out and subscribe to.
When I saw the news that Tim Cook was resigning as CEO to become executive chairman and would be replaced
by John Turnus in September, I figured this was a story that we had to talk about.
Tim Cook is not one of those CEOs who we talk about so often. He is not regularly making
right-wing or even generally political statements at all. He is not someone who is like
championing the future of the West or something like that as we hear from people like
Alex Karp. He is not craving that media attention. He is not craving that attention.
Certainly he works with Donald Trump to try to benefit Apple and to get the type of
of policies that the company would like to see, or at least to try to evade tariffs and
further punishment. But he is not someone who is as active in these kind of public discussions
as we see from many other tech CEOs at the moment. So hearing that he was stepping aside,
I figured it was a good opportunity to actually discuss what his legacy at Apple was, what he actually
did as CEO. And even before, you know, he became CEO because he worked at Apple for many
years before that, but also what we should take away from what he did an Apple, the changes that
he made, what he turned Apple into, and where the company might go from here as he, you know,
is in his final months as CEO and is preparing for someone new to take over. Apple is an incredibly
influential company, and as a result, its CEO is an incredibly influential person. So Tim Cook
has been in that role now for all of this time, is somebody that, you know, a lot of people would
be familiar with because this company is so recognizable, is so influential. And for that reason,
I think it's worth discussing what he did, who he is, what his legacy is. And Brian was the
perfect person to do that because he literally wrote the book on the iPhone, a book called
The One Device that went into the creation of this product. And Tim Cook might not have been
instrumental in the design piece for the iPhone, but there were other aspects of its creation,
where he was very key, particularly behind the scenes and particularly in the supply chain.
And of course, we talk about that in this interview.
So I hope that you enjoy this conversation.
You know, maybe it will get you to think about Apple, Tim Cook, and his legacy in a slightly different way.
Or maybe these are things you already knew.
But either way, I think that you're going to enjoy this conversation with Brian.
We start off with, you know, a little bit of banter because, of course, Brian is a buddy of mine.
but then we kind of get into the meat of the conversation.
So if you do enjoy this conversation, as I said before,
please consider going over to patreon.com slash tech won't save us to become a supporter of the show
so I can keep doing these interviews, sharing these critical perspectives on the tech industry
that, of course, you really enjoy for plenty of time to come.
So thanks so much and enjoy this week's conversation.
Brian, welcome back to Tech Won't Save Us.
Oh, Paris, how I've missed.
gracing this fine
production. Thanks for having me.
It's been far too long since you were on the show,
especially, you know, we were so used to talking to
one another all the time
for a while and now not to be podcasting
with you on the regular. It's so odd.
A gaping hole
in my life, in my existence.
It can only be filled temporarily
and right now. So I'm
pleased to have it due.
No, it's great to, great
to see. Of course.
I like the hair.
Thank you.
I'm always a fan of your hair as well.
So, you know, maybe one day I'll get there.
I'm going to keep, I'm going to, you know, go with it until it starts falling out, I think.
I think I just got to cling to, you know, whatever vestiges of youth that I can't.
You also are wearing like a flannel black and red plaid.
I feel like there's, I almost wore that exactly.
I feel like, yeah, I used to see you wear that a lot.
So have you did?
All the time.
It's like, look.
Look.
Yeah, I feel like I've seen that specific shirt on you many times, even in person.
You know, I go with what, that's one thing I have in common with the, with the, you know, like the tech overlords.
Like, Steve Jobs.
You have your uniform.
The same.
I'm like, I don't, like, I don't want to think about this too much.
Like, I just, I don't care.
Like, I, and that's, now my entire wardrobe is, like, populated by just, like,
places I've been and things like I'm truly turning into like my to embracing my like my my true like middle
age dad vibe where I've got like a unionized California t-shirt or like a band t-shirt like that's like all like I don't I don't I don't want to like go into a store and and purchase clothing just want to like have momentos dude I feel that I feel that of convenience yeah it's hard for me to judge you on that one I have a lot of those kinds of t-shirts and
that it's slowly getting warmer,
people will be seeing more of those.
But obviously, I live in a colder climb than you.
So you don't know.
In L.A., you got it.
It's all about the T-shirts.
And Luddite.
I have so many beautiful, wonderful Luddite and anti-A.I.
shirts that people have sent me.
You know, the Luddites were right.
Were they wrong, tie-dye tea.
I have like a T-shirt, a Luddite T-shirt that the librarian
made the Library Freedom Project, all good, all good stuff.
The Destroy AI shirt that I think Kim Who made for aftermath.
Yeah, yeah, yeah.
Not quite, I've got my, I do have my, 404 sweater on.
So look, just, you know, keeping it real here.
That's it.
I need to make some new Tech Won't Save Us March in the near future.
I have been, you know, the 4.
Every time I wear this and I see the 404 folks, they tell me I got to make blood
in the machine merch.
Like, it actually, you do.
Like, you know, I do.
I do need to, it's, you know, it's not a bad looking logo if I do say so much.
I would buy one.
Blood in the machine shirts.
Okay, good.
Well, I appreciate that.
There's one.
One customer right there.
I'll even pre-order.
Yeah.
It's a guerrilla marketing campaign.
Maybe you'll wear it on a podcast and it'll spark a conversation.
Maybe.
And then, you know, tens of thousands of listeners will, you know, now learn about different
media properties.
This is how it works.
This is how it works.
Now, speaking of,
I don't even know
how to make a transition here,
to be honest,
listen,
we're talking about Tim Cook.
I wanted to have you on.
The uniform.
Did Tim,
does Tim, does Tim,
does Tim,
does Tim,
does he's just kind of,
he's got the old school
sort of like,
I feel like,
either it's just like a sweater
or just like,
kind of like a,
like a polo or a plaid,
you know,
not plaid,
just like a stretch.
He's got like the business guy attire.
Kind of business casual, sort of.
You know, he's usually wearing some sneakers.
And I think he's usually wearing jeans.
I think from time to time he's worn like, you know,
like business pants or whatever.
But usually it's like a pair of blue jeans.
And then like a shirt or a polo or a sweater or something like that, you know,
muted colors.
Yeah.
Not quite as homogenous as jobs, but still,
still blending into the background.
Exactly. And whenever I think of Tim Cook, I just think of the image of him with his hands together as though he's praying.
I always see Apple as a religion.
So that's, you know, there are worse ways of understanding Apple. I think it is very, you know, sect-like.
It is like a, it does have its own sort of set of, although under Tim Cook and I'm sure we'll talk about all this, it has gotten a little more diffuse, more like just kind of a, you know, kind of.
of a bland, faceless, monolithic, you know, American corporation in the mold of a general electric
or something like that. But I digress. You lead us to the conversational promise.
No, but you're right, right? And I wanted to have you on because you, you know, obviously I'd just
like to talk to you anyway, but you wrote the book on the iPhone. And I was like, if I'm going to
talk to anybody about, you know, Tim Cook stepping down as CEO becoming executive chairman,
in the way that, you know, say Jeff Bezos did at Amazon when he was ready to move on,
but not, you know, fully scare investors or anything, you know, they would know he'd still be
around.
I said, of course, you know, I want to talk to Brian.
And I'm wondering when that news came out, you know, when it was announced that Tim Cook was
making this shift.
And of course, it will happen in September of this year.
It's not like right away.
What was your reaction?
Were you surprised by this or not really?
A little bit.
I mean, I don't think that there's any great sort of, you know,
you know, catalyst forever.
Maybe it'll come out.
Maybe reporting will show, you know, why, you know, now is the moment.
If I had to speculate completely, it's probably just because he's probably sick of,
sick of the shit, right?
He's just sick of doing the, you know, the Trump era contortions that are required of,
you know, of modern tech CEOs and sort of playing the political side of the game.
which is kind of interesting, like this week,
the same week of the news that Tim Cook is stepping down.
I feel like one of the other big sort of text stories
was like Palantir's super aggressive manifesto
that is like explicitly designed to hit every, you know,
Maga ideological sweet spot just like war mongering and chest beating
and reinstate the draft.
And some cultures are better than others.
and we have to, you know, all this, all this like sort of nationalist coded maga type ideology,
where it's like, that's what, if you want to succeed, you know, really as like a heavyweight
headline making kind of, you know, tech company, I think there is a sense that, like, that is,
at least in part the game you have to play.
So like on the other side of that, it's like Tim Cook, like bowing out.
And not to like let Tim Cook off the hook by any stretch of the imagination.
Like he he did his part in sort of being obsequious to
to the Trump administration,
like the most famously with like the gold plaque,
you know,
that he handed to Trump because Trump loves gold.
And he gave money to the inauguration fund,
just like all the other tech CEOs did.
He was there in the White House.
He was kissing the ring.
Yeah, he went to the premiere of the Melania documentary as well.
Right.
Yeah, famously, he was there, like, in, I forget, there was, like, some news story broke,
and it was, like, Tim Cook was, like, at the White House for the screening, like, as it happened.
Maybe it was even, like, the, the shoot, the, the, the, the, the, the, the shooting in Minnesota.
He didn't shy away from doing any of that stuff.
I mean, it may have chafed him more, especially as, you know, a gay man who, you know,
having to sort of kiss the ring of this deeply intolerant and prejudiced president,
you know,
maybe it clearly didn't irk him enough not to do those things,
not to play the game,
not to, you know,
sort of align Apple with the sort of the rest of the tech oligarchic cohort.
That would be my speculation.
It's that just like,
he's been there for 15 years.
Clearly he wasn't comfortable,
really in the AI moment also one way or the other
because I think his intuition was to
just to lean on the hardware,
let the AI sort of bubble sort itself out
and then kind of do what Apple has typically done.
Apple has been fast to hardware,
much less so to software most of the time.
So what they like to do is they like to see what works
and then kind of integrate,
steal it.
But, you know, as Steve Jobs famously said, you know, good artists borrow, great artist, steal.
My sense is that he was kind of waiting to see what would happen, and it never really,
the AI moment has still not really clarified itself to Apple.
Now, also, a lot of people, like, it wound up kind of actually liking Apple's approach because
they haven't quite to the same extent spammed all of their, you know, apps and their services
with AI.
And when they do, people hate it.
There's like the messages debacle,
where it's still summarizing, you know,
your texts in AI and people are like,
this is so stupid.
They had that scandal around the summarization of the news headlines
and how that like just was not working at at all.
Which is such like a small skill thing to do.
Like it's like, oh, well, like summarize the news on your notifications.
Like I cannot imagine like a smaller swing and it still failed.
So I think maybe my guess is that it's like 15 years.
I built Apple into a $4 trillion company.
I have streamlined its operations, bound our fate together with, you know, the China's manufacturing base.
And I'm sure we'll talk about all that.
But I think my guess is that he just kind of was like, this is like, I don't like this anymore.
I'm out.
I'm one of the richest.
powerful people on the planet of why am i why am i flying to washington to like watch terrible
documentaries and and hand the president plated gold you know this it so yeah i i was i guess i was a
little because there nothing seemed to precipitate it in particular it just seems like a moment for him to
for him to pass the torch and be done with this stuff yeah you know it kind of seems like very wealthy guy
who has been there for 15 years who massively grew this kind of
company. Now, you know, it is facing some challenges that he has obviously been dealing with,
but he probably doesn't. Oh, he's been the CEO for 15 years. He's been at Apple. Oh, yeah,
that's what I meant. Yeah. Yeah, yeah. Yeah. Yeah. Sorry. Yeah. He took over from jobs 15 years ago,
but yeah, he's been there for ages. And I want to ask you about kind of like, you know,
his pre-CEO time at Apple. But yeah, to me, like, we can, we can look at the bigger picture what's
going on with Apple, what he's having to try to do. But it also kind of feels like, you know,
he's kind of reaching that retirement age, that that kind of traditional retirement age, he has a ton of
money. Why doesn't he just like kind of go off and do his thing for a bit? And he'll still be executive
chairman. He'll still have, you know, some degree of input and say, you know, because he did build it in
this way. But like, I'm sure there's other stuff he wants to do as well and also just have more
time for himself. And, you know, why, why wouldn't he do it? But on that point about the history,
like, you know, you mentioned a lot of things in your answer there. And I
I want to dig further into a number of different pieces.
But I think it's best to start just by going back a little bit, right?
Because it's so important to what Apple becomes under his leadership.
Can you talk to us a bit about who Tim Cook was under jobs and how he really like
remade the manufacturing, you know, kind of footprint and the supply chain footprint of Apple?
Tim Cook was a really interesting choice to succeed jobs.
And I remember if you've been following this stuff as long as I have, you might even remember when that was in the news cycle.
Because it kind of similarly came out of nowhere to a lot of people.
Like Tim Cook was decidedly un-Jobbs-like, right?
Steve Jobs is famous for being kind of, you know, all about like style and design and how computers look and function.
And, you know, it seemed like he would maybe choose someone who had more of those.
instead of somebody who had been just managing the business side and the supply chain as Tim Cook had.
But, you know, in hindsight, now we see why it made perfect sense.
Cook was in the 90s.
He was working for Compact, you know, an Apple competitor at the time.
He was a vice president for corporate materials at Compact, I believe.
Really bringing me back thinking about the old Compact PCs and stuff.
Yeah, if you don't remember, it's like one of those classic, like, gray, beige, you know, during the era of sort of the PC where you'd just, you know, you'd have like, it was kind of like a gateway was back then or the early Dells.
And but his real sort of expertise was in operations.
And, you know, I've seen a lot of Tim Cook CEO post-mortems kind of, you know, grappling, well,
what was his legacy?
He didn't design another iPhone or have another hit product like that.
And maybe it was pivoting to services and getting which, which is true.
He did, he did do that.
But like, but, you know, I think, you know, in decades to come, it will be clear that Tim
Cook's legacy was his rewiring of the supply chain.
as far as electronics manufacturing was concerned,
and really tightening this allegiance between China's manufacturing base and U.S. tech products.
And doing this in a way that facilitated sort of mass production of objects that require great skill to produce,
like the iPods and the iPhone, and to do so quickly and at great volume.
And so there are a lot of consequences to this shift that I think, you know, Tim Cook has, you know, really it's he's evaded a lot of the heat for the fallout from, you know, instituting this mode of kind of hyperproduction that kind of famously, ultimately requires huge workforces of skilled people, skilled laborers.
that you can, you know, famously just like wake up in the middle of the night if a design
specification changes on the device and get them back to work, get them some coffee and put,
and, you know, China had a workforce that its companies were willing to sort of to go along
with that new, with that new sort of labor regime. And, and so Cook really pushed and plied
that new sort of arrangement
that is now kind of like the definitive
arrangement between
tech companies
and their manufacturing base
that continues to this
day. And so
it's one part of
what he did in worldwide operations.
So he's
sort of aligning these supply chains,
finding vendors, getting everything
to work. And he's
doing that for Compact. And then he
gets hired by,
by Apple to do the same thing.
And he is really, proves to be really, really good at this.
And so Steve Jobs recognizes that, you know,
this is a guy who doesn't really care about what the products ultimately look like,
or that's not his specialty anyways,
but he has somehow managed to sort of assemble this huge base of operations.
of manufacturing in China that can now just sort of deftly turn out really nice-looking,
high-functioning electronic products at will.
So as he's doing that through the late 90s and the 2000s, his stature inside Apple grows
because it becomes clear how important that piece of the pie is.
Apple was and continues to be a hardware business first.
it's selling iPhones.
That's where it's huge profit margins are.
In the process of facilitating that mass production,
Tim Cook becomes the leading light at Apple or one of them.
Yeah, I think that's really well said.
And it's such an important aspect of what he has done, right?
And as you say, even though Apple is a significant hardware company,
he has really expanded the services business, which we can talk about.
But picking up on what you were saying about building out that supply chain,
I feel like one of the things that is, you know,
that hasn't received the attention that it probably,
deserves the past few years, you know, as people have been talking about the changes to the iPhones
and, you know, what the new product categories are going to be and Apple's AI strategy and all this
kind of stuff is how, you know, the kind of dependence on China started to be seen as, you know,
a bit of a liability, right, as the tensions between the United States and China grew. And he has
really overseen the diversification of that supply chain to a certain degree. It's still very
dependent on China. But into Vietnam and India and Brazil and obviously too much less.
degree in the United States to please Donald Trump. But we have started to see this, like,
shifting of the supply chain into other areas to try to avoid tariffs and things like that as well.
And that, again, is his bread and butter, I think. That's what, that's where he has, you know,
business contacts and this is how this is how his sort of operational thinking works. And that's,
you know, maybe one reason, you know, why, you know, there was some speculation back in the day
that when Jobs handed him the torch that it was because, you know, he wouldn't overshadow,
you know, Jobs is like product genius. Like, and if that was the case, honestly, it kind of turned
out to be prescient because he didn't. Like, he's, you know, he's tried to introduce a few products
here and there, maybe most famously the Apple Vision Pro that has like remarkably tiny adoption rates.
There's been a few also-ran products in key categories, the app, like the home pod, the car, the Apple car that never came to fruition.
That was just like a huge resources dump, but it never, but almost like, it's all almost sort of immaterial because none of that stuff wound up mattering because what Tim Cook really did was focus on, you know, once you streamline the supply chain and get the operations going.
Then it's just about maximizing the business, just like opening more Apple stores, like
diversifying sort of like the product lines of the existing ones that you have.
So instead of one iPhone, they'll be four or different price tiers.
Again, as I mentioned up top, kind of like the general electricification of Apple, just making it this kind of omnipresent, you know,
consumer electronics seller that maybe doesn't have the mystique or the clout or the cachet that it had
under jobs, but can just, you know, sell this stuff at bulk for, you know, huge margins.
And it has been remarkably successful in doing so. Yeah, and part of that has been sort of dealing
with, you know, the geopolitical ramifications of those early moves where if you, like,
concentrate your labor force in one particular foreign country, there's always going to be
vulnerabilities. There's a whole book about this, Apple and China that's specifically focuses
on that dynamic. And so, yeah, then you need to, you know, deal with that as the issue comes up.
And the one thing that I do before we, you know, just to ensure that we don't leave this point behind,
But I really want to underline that, you know, what Tim Cook has not gotten off the hook for,
where are the, like, the ramifications of designing a sort of a supply chain and a work flow that operates like this.
When you're relying essentially on mass, you know, immiserated labor forces, you know, there's, there are consequences.
And that's that people are, people suffer.
And I think the extent to which
that Tim Cook's
policies at Apple
and his dealmaking at Apple
have led to things like the suicide
epidemic at Foxcon,
which now, you know,
15 years, it was about the time that he was taking
over at Apple in tech world
terms as ancient history.
But those problems have never
really gone away. I was
reporting my book
in, you know,
2015, 2016, which was
five years after the epidemic, which to those who aren't familiar was there was a, there's a
period where at Foxcon, conditions were so bad and primarily psychologically bad, but, you know,
also just materially bad that, you know, Foxcon was promising overtime and not paying and, you know,
the effect of, you know, of having a workforce that you treat like you can just pull out of bed
and, you know, get to work with little, you know, benefit or compensation beyond,
just sort of basic wages is like a mental strain.
So a lot of people came from all over China to do these jobs.
They're not local to the city that they're working in.
They don't know a lot of people.
They don't have social groups that they can find solace in.
So it became extremely punishing and long hours and it couldn't get their benefits always that they were promised.
And so a lot of workers began, you know, jumping off of the roofs of the buildings, the dormitories, that, you know, the factory is huge in Longhua, where it was at the time, over a million square feet of factory grounds.
It's a, you know, it's a city, basically, that I, you know, managed to just manage to sneak into for the reporting and see what it was firsthand.
And it was just building after building after monolithic building.
was truly, you know, a soul-crushing place to just be, much less live and work. And so that is
the direct sort of outcome of Tim Cook's sort of executive policies and operations management
is facilities like that that make the iPhone possible, you know, at great cost to the workers.
You know, there's a lot of other, you know, worker abuses that happen all over the supply chain.
but that was a famous one.
And when I returned years after,
sort of the most high profile events in, I think, 2011,
so it was five or six years later,
the workers I spoke to said nothing is much changed.
Conditions are still psychologically demanding, rough.
People come and they get a job there and try to last a year
because then they can go to somewhere where it's less punishing.
And it's been,
years again since I've followed up on any of that, but I do read, you know,
there read reports, you know, of how things are that, you know, the new, there's now,
there's the iPhone city that's, it's out, it's not in Chen Gen anymore, but it's, it's,
it's, it's its own sort of enormous facility. And there's been labor unrest and issues
there. And it's, we can only assume that it's, for very similar reasons. And so, again,
like, I think Tim Cook really has to reckon with that or should be made to,
reckon with that outcome of this so punishing work regime that makes the you know the devices
that we all use possible and so that's a bit that's a big piece of it there hasn't been as much
sort of investigation into like you know what the working conditions are in india or brazil
there's been some and some good reporting but it's it's it's it's it's going almost invariably going
to be a similar case there yeah i'd be really fascinated to hear more about how the model
differs or is much the same in places like Vietnam and India. And I would imagine it's the case that it's,
you know, quite similar to what they've done in China. And as you say, you know, even though Cook
was essential to setting up this system of production, it's very rare that it gets tied back to him,
you know, the kind of consequences of this system and is treated as part of his legacy. You know,
I really haven't seen any of that in, you know, not that I've read.
all the coverage of Tim Cook, you know, kind of, you know, planning to step down and whatnot.
But that's not the kind of stuff that you see much media talking about in terms of his legacy
and what he has done.
Yeah.
No, it's not sexy, right?
It's not cool, right?
It's just, but like so many of these guys, as I, you know, try to link it to and point out
in blood in the machine is like, they're great genius.
The thing that makes the company a lot of money is just good old fashioned labor exploitation,
finding ways to get workers to labor harder and longer and under more profitable conditions,
right?
That's true from like the founder of the factory system, Richard Arkwright, who, you know,
gets remembered as like the inventor of the water frame and crucial to the industrial revolution
for that reason.
Well, you know, his true contribution isn't inventing the water frame, which he didn't.
he had a partner that probably did most of the work.
But it's about instituting these truly punishing, you know, labor conditions that then allow
sort of mass profits to be turned.
Similarly, you know, with Cook, like, you know, yeah, Steve Jobs got all the, you know,
flowers for bequeathing the world, the iPhone and all these slick-looking gadgets.
But it's Tim Cook, who behind the scenes was like, okay, in order to make that profitable,
we need to have a small army of underpaid Chinese laborers working around the clock that we can
pull out of bed at any hour we want to and say work harder, work faster.
No, I think it's really interesting.
And before we got into digging into that, you were talking about how he really transformed
the business and kind of what the difference was under his leadership.
And that really does seem to be another of the key aspects of this, right?
And I guess the aspect that people are more willing to pay attention to.
under Coast leadership, Apple becomes a behemoth in a way that it wasn't before.
You know, at least for a time, the most valuable publicly traded company in the world,
I can't remember if it holds that title now. I don't believe it does. But it's up,
it's still up there, like in the top five or something. And part of that is, as you say,
or as you said, not like, you know, making some new iPhone-like product in order to,
you know, kind of take it to another level, but to take these things that came from
jobs and Ive and the Apple system and the Apple industrial design group and basically finding ways
to squeeze more money out of them, right? So you have people using these devices. You have people
who like these devices are dependent on these devices. So slowly over time, let's make them more
expensive. Let's offer models that have some additional features to justify you paying a lot more
money such that now the average smartphone price at Apple is over $1,000. And you're going to make these
other accessories that are key to using your Apple device,
your AirPods and things like that.
And then you also create this whole range
of subscription services that you are obviously going to want
because you have this iPhone.
And in some cases, like ICloud or something like that,
you're probably going to need regardless of, you know,
just because you're using the device, you're probably going to have to pay
for it if you're trying to store your, you know, your data,
your files or whatnot.
And so it really becomes not so much like, what is the next big thing that they certainly try that with Vision Pro and it doesn't work out.
But like, how do we look at the consumers that we have?
And of course, certainly try to grow the pie, but also like over time slowly suck more money out of these people's pockets so that Apple becomes this like incredibly profitable company that is giving back loads of money to shareholders all the time.
And so they're very happy with Tim Cook as a result of that.
Yeah. Yeah, the way Lauren Good put it in Wired was that Tim Cook's legacy is turning Apple into a subscription, which, I think that's true. That's certainly, you know, been like the biggest area of like of a product expansion or the most successful. I do think it's, you know, to some extent, you know, just been also, you know, what, you know, monopolies tend to do find new ways of.
extracting rent, right? And Google's doing the same thing, you're making you pay for storage.
If your email is, it was too big or drive or paying for, you know, any number of its services
and extracting similar kinds of percentages out of the Play Store.
But it's really true, you know, with Apple too.
Now there's, you know, there's an Apple Music subscription.
there's the iCloud subscription that you have to pay there's apple tv that is a huge
subscription ad there's all this you know they even have some like creative work suite that they
launched recently like i don't even understand that one really but i have not even i've not even
opened that or looked at it or are you giving it 30 seconds of thought but yeah it is it's it's all
these things that they they've been able to sort of entrench and to and just kind of like extract the
things that, you know, again, like the Silicon Valley model is expand at any cost, and then
once you've staked out your territory, make people pay and degrade the products. And, you know,
Apple, to its credit, I guess, under Tim Cook, there has, you know, it's been a little bit more
careful about the said degradation of its software and its products than some of its competitors.
You know, Google is just like famously a shit show now. Like Google,
search is just it's you know i'm i'm in the process of moving off of gmail because i you know i've
used gmail for decades now almost and i just i cannot do it anymore with its a i i draft
prompting and i'll like suddenly you know new new like boxes are opening up and there's
at you know it's it's it's it's too much i'm done with it um and but
Apple has at least tried to keep that spirit of sort of, you know, the Jobsian design alive.
Somewhat, it's, again, not to like give it, give it too much credit.
I think it just as a business move, it just knows that it's viewed as comparatively the premium
product.
And Cook has at least had sort of the sense to recognize that as he is, finding ways
to extract as much value as he can out of those products.
Yeah, it's not to say that there's no problem with the software, but the problems are like less relative to the competitors, I guess, because apparently Windows is a shit show now as well with everything Microsoft has been with co-pilot and all of it's, you know, extensions.
Yeah, no, yeah. I mean, Windows has kind of famously always been a little bit of a shit show because it's like, yeah, I mean, more so than in the past. Yeah.
Right. It will is an interesting moment. I think the big narrative now, right, is that with Tim Cook,
on, like the new CEO is going, who's this John Turnus guy, who, you know, despite having
covered Apple pretty in depth for a long time, he's just, his name comes up, right?
Like, he's a hardware guy, he's been in there, but he's not, he's again, he's a little bit
of a, he's a little bit of a left field choice, I think, a lot of people think.
But the big narrative is that he has to reckon with AI and what he, how is he going to, how is, you know,
To some extent, like, you know, the tech press loves and demands big, big narratives,
and that's right now the narrative is all orbiting around AI and it seems like it has to forever for all time.
And we're going to be doomed to hear about AI strategy until we're old and replaced by agenic software.
in the sky.
Until AI doesn't have the same
financial value in stock markets
that it does at the moment,
and then we won't hear about it much anymore
until the next time it becomes one.
Like, do you, you know, when you hear
that narrative that, you know,
Ternus, this new CEO, he'll become CEO
in September, has to reckon with
AI, do you really
believe that? Or do you just think that this is
the thing that like everyone is saying because
AI is the thing at the moment? Like, like you were
saying earlier, I feel like Cook's
strategy is probably actually going to look good in the long run because they're not spending
massive amounts of money on capital building out these data centers. You know, you have consumers
that are often, you know, quite frustrated with how AI is being implemented into their other apps
and softwares and operating systems and things like that. And it feels like Apple, yeah, okay,
it's integrated into messages. It has been pushed into some other places. But it's really not
like in your face and all over the place. And I know they're planning to do.
this like Siri, like new Siri with Gemini and some other models and whatnot.
But it still feels like, I don't know, you can more easily opt out of it through Apple's
system and they haven't really gone ALEAN in a way that seems to have been the right to
just like their patience and in part their inability to really make progress on the technology
has probably actually worked for them.
So yeah, I guess my question is like, what do you make of the strategy and do you really
think that Ternus does need to reckon with AI in the way that all the headlines are
suggesting. Well, I mean, there's a couple different ways to think about that question.
And the first is that is the reality that like the job of a CEO for one of these companies
or somebody, you know, who's in the C-suite of one of these companies is, is just going to be
very political by by nature. And it's going to be shaped a lot by narratives. You know, with Tim,
with with cook leaving there is likely going to be a little bit of a of a power vacuum there always is when a CEO leaves and especially you know one that leaves at a moment where a lot of the company's senior staff is also kind of taking uh you know a step back so there you know there are not a ton of people uh at apple who are sort of at you know from from the same
generation of cook.
There are some.
There's like Phil Schiller, who's still kind of around, Eddie Q, who's still kind of around.
But a lot of those guys are starting to take back seats, and they're like, so Apple is at this,
you know, interesting moment.
And so the question isn't whether, you know, it's a good idea for Apple to inject AI into
every possible orifice.
I clearly don't think it is.
And I think that what seems to have been cooks into,
which is to sort of wade it out, see what develops,
and then if necessary, try to do AI well,
which, by the way, he failed at that.
Like, when they're like,
the few things that they did try to wade into AI,
they like, they did,
they were some of the most, you know, notable failures of,
you know, of his, of his tenure, even.
You're not constantly making gen mojis of yourself?
Yeah, they're all, but they're most,
but they're, but as you said,
They're mostly sort of non-disruptive.
They don't cause a lot of upheaval in the core ecosystem.
And so to me, that also seems like the smart strategy.
And somebody with Cook's internal sort of gravity and standing could weather that out.
Now it's going to be a lot easier for, you know, for like a competing sort of or scheming executive,
upwardly mobile, ambitious,
to say like,
to start making ways by saying like Apple's losing the AI race,
you know,
put planting that in the board's ear and mess.
So it's all a matter of like politics and dynamics and storytelling.
And it's, you know, like as we've seen,
the entire AI bubble has been sort of buffeted by this grand narrative.
And so where,
what is Apple's role in that?
Can Apple, I think one indication of what's happening we can see in this choice of John Turnus to be the successor as a hardware guy is maybe there are indications that its approach to AI is going to be more like invidias and less like open AIs or metas even.
That again seems to be the smart move, right?
Like, no one has one bigger from the AI bubble or boom than Nvidia has by, you know,
selling shovels in the gold rush.
And so maybe Apple can find a way to sort of tap into that.
But I do, yeah, no, I do think that there's a real risk that, like, you know, some kind of, you know,
executive struggle results in Apple adopting yet another sort of AI first strategy that, you know,
that ultimately makes a broad spot of its use.
base want to tear its eyes out.
So we'll see what happens.
Yeah, and we don't need to get into this massively.
But hearing you talk about Nvidia brought to mind as well,
that I feel like one of actually the big wins of Tim Cook's tenure as CEO of Apple
is actually Apple Silicon.
And the way that they have been like making these very efficient but powerful chips,
the power their hardware and kind of getting off the dependence on, you know,
Intel and these other companies.
And I feel like, I don't know, obviously people talk about Apple Silicon.
You know, it's very important.
But especially when you look at this product, like the MacBook Neo that just came out,
that is like so cheap, especially at a moment where we're seeing consumer electronics
prices increased because of like the RAM shortages and stuff like that.
It does feel like that is something that has really paid off.
And again, it's like not this big, flashy thing.
It's not this massive new product.
But it's like this way to make.
the existing products work better and become more attractive. But even with that said, you know,
looking at Cook's tenure, I feel like the other big thing which you brought up earlier is obviously
this relationship to Trump, right? And I feel like Cook has tried to present himself and present
Apple as environmentally conscious, as socially conscious. You know, it was doing like a lot of
stuff that we that we now refer to as like DEI stuff for a long time and wanting to be seen as
being more inclusive and, you know, all those sorts of things, right? Things that look
really good in a certain era of American politics, but also the U.S. tech industry.
And it feels like that attempt to present the company and himself in that way has really
clashed with the way that he has engaged with Trump, right?
You know, certainly in this, you know, second Trump presidency, but even in the first,
when he was very active in cultivating a good relationship with Trump in order to get much
lower taxes on, you know, Apple's profits, and particularly the foreign profits that it
wanted to bring back to the United States. So I wonder what you make of how Tim Cook handled
the relationship with Trump and, you know, how that reflected on him and the company and whether
it clash with the narrative that they were trying to present. Yeah, I mean, I think it clearly did.
I think there's, you know, no doubt that the Trump era has been, you know, uncomfortable for Apple,
maybe in a way that it's not for meta
or certainly Tesla and Palantir
and the other the other more expressly,
ideologically aligned companies.
And, you know, I do think, again, to its credit,
as much as we're willing to grant it as a, you know,
Apple, you know, does tend or has tended
to sort of play the long game throughout the,
Obama era and the first Trump era, you know, it didn't really make sort of sweeping changes to its
outlook and policy. It kind of basically said the same thing. It never committed like crazy,
you know, to any, you know, any grand reforms that would, you know, like, for example, you know,
to again reference the labor issues we talked about earlier in the, you know,
in the spot, you know, like workplace conditions abroad or throughout its supply chain.
It never did that meaningfully.
It never, you know, it never really got, it's like, remember it made a big deal out about
its like recycle robot and it had.
And I think there were literally like two of them in the, in the entire world.
Yeah, and it was like, it was a big show, you know, but like it never, you know,
again, it operates less like sort of the most modern mold of the tech company,
where it sort of is, you know, blasting tweets out or, you know,
or even, you know, in Zuckerberg's case, sort of, you know, like,
doing on Rogan or sort of, you know, praising Trump in these more,
in these ways that actually sort of signal policy changes at the company.
I think in Cook's final days as CEO, he needs to finally make his Rogan appearance.
Go on Rogan with Mus.
Yeah. He's just definitely been more old school of a, of a kind of a CEO and has, you know, again, transformed Apple into that sort of more state and predictable devices business while his competitors, which, you know, interestingly, like Google, meta, it's, yeah, well, so meta and Google are, you know, their software businesses primarily. Google sells a few phones, you know, meta has tried before.
But those businesses, interestingly, are also sort of, you know, much more at the whims of policy, right?
Like if there's going to be, you know, a crackdown on social media, you know, there goes, you know, meta's core business.
And so there does have to be kind of more of a deeper and more public-facing sort of retrenchment in those companies to, like, kind of protect their businesses.
while Apple is selling hardware still primarily.
And of course, policy impacts that.
They want to keep taking the cut of the sales on the App Store as long as they can,
even though they're just charging developers 30% just for the right to be hosted on their networks.
And it's been found to be a pretty anti-competitive practice.
But yeah, but if your main business is just like selling the phone,
selling the screens, then you can kind of just keep putting stock in the shelves, keep making
the iPhones, keep making the camera a little bit better every year. It's a little bit different
of an outlook, which is not to say they absolutely can be crushed by, you know, by tariffs,
you know, by trade policy, and also, you know, by antitrust policy and with regard to their
software business too. And so it just, you know, it just, again, not to give Tim Cook too much
credit. I think he did what he thought was like required of the company to keep things,
keep the gears turning and the profits coming in. And so it was a little bit more of a topical
sort of, uh, cowtowing to Trump than, than, then, like sort of a, a deeply substantive one that
reorganizes his, uh, his company's priorities. Whether or not that changes now,
that's the that's the question like who you know are they going to keep sort of operating as a kind of
modern day general electric uh or is the new CEO going to suddenly you know get feisty or i don't know
you know we just don't know that much about him yet um and so uh yeah i think you know
time will tell whether or not apple continues to kind of plot along and accrue profits that seems
to be the smartest move to me and to just like not stake out undue, you know, gambits or
place here and just kind of keep selling your iPhones. But yeah, but yeah, we'll see. Yeah. And I think
one of the important things that comes out of what you were saying there is like, okay, Apple has an
image that it presents to the public to, you know, try to be appealing, to try to get sales, all those
sorts of things. But at the end of the day, someone like Tim Cook or John Turneris, they're
serving the shareholders, right? You know, they need to get the share.
price up, they need to be making returns.
And so if that means working with someone like Donald Trump, or if that means not pissing
off Elon Musk too much because of the influence he holds, then they are going to try to thread
those lines while still maintaining a certain image.
And on your point about where things go next, obviously Apple has been talking about smart
glasses and working on this as like the follow up to the Vision Pro as a company.
It obviously has other things that it's working on.
There's the talk of the folding iPhone potentially coming in the fall or in the near future.
There are obviously certain things that they are trying, that they are hoping to do for the future.
Do you have any thoughts on how things might change or you think at this point, you know,
it's really too hard to tell with how things are playing out.
And we really just need to see who this guy is a bit more to know if he's going to try to really, you know, kind of stake his own version of this, you know,
to try to be more jobsian, or
if he's just going to try to keep
what's working, working, and, you know,
not shake the boat too much.
Yeah, like, this is, I haven't
really looked into him
too deeply. He has
been around at
the company for
decades now, I think
20, I think he's been there 25 years.
Maybe he came just at the turn of the century
2001 or so.
And he certainly
hasn't really
made any waves, you know, beyond his sort of his roles.
He's, you know, I think he's been a presenter.
He is firmly in the sort of sphere of what, you know,
Katie Natopoulos has famously called like Appleman, you know,
like the guys who like, you know, like Tim Cook, Steve Jobs,
like who like well, well groomed, like, you know, good genes, you know,
the polo shirt, given a, you know, silver foxes a lot of the times, like, you know,
tech savvy handsome dads kind of, you know.
So he seems to be like squarely in that mold.
And that mold tends, you know, over the last, you know, few decades at Apple,
it's not a lot of boat shaking.
Apple's culture has remained, you know, pretty consistent, as you were
saying, like, they have, they make these kind of lightly progressive, tinged, you know,
DEI or environmental commitments. And I think that, and they're, you know, they don't feel the
need to sort of suddenly abandon them to play. They feel confident in that business that we
were just talking about. And so I don't know that there's a, there's a need, unless there is
some kind of like internal political, you know, a struggle that opened.
up with the power vacuum of Cook's departure.
And it will be interesting to see for that reason.
Is Apple a sort of well-oiled bureaucracy at this point such that, you know, the next
Appleman can just step into the, you know, presentation spotlight and just kind of like continue
running operations while basically being kind of a non-controversial technology pitchman
or if he'll do something different.
If I had to guess, if I had to go put my money on Kalshi,
I would say probably not much.
He might try a few things with AI a little bit more aggressively
just to demonstrate that he's with it and understands,
you know, where the wind is blowing and to state like board members
who might be curious as to,
whether or not he's going to be receptive to sort of like the modern tech landscape,
just something to demonstrate.
That would be my guess.
He just kind of comes in, doesn't make many waves, doesn't, you know.
But it will be interesting to see again on the back end,
whether he can command the same relationships with the manufacturers,
with the manufacturing base that Apple is so dependent on,
whether he can, you know, sort of command the same level of operational fluency with
Foxcon or Pegatron or the other Apple manufacturers.
So, yeah, there's a lot, a lot of questions.
It will be interesting to see a little bit of a little bit of a curve ball.
But yeah, if I had to guess Apple, we'll just kind of like plug along being Apple.
But, you know, I've been wrong before.
Totally.
And, you know, I, no, you're, you're very rarely wrong.
It's not having something that happens very often.
which is why, you know, I like having on the show, of course, because I always get the accuracy
and the experience.
Yeah, my sageal predictions.
Yeah.
I have seen reports that Cook would be like, will still, as executive chairman, play some
kind of role in, like, maintaining those Chinese relationships that he has built up, right?
So I feel like that's not.
Among the most important things.
Yeah.
I mean, that's the most important things.
But, you know, if he's out the door, then maybe, maybe the, you know, the Cs of those
companies, which are, you know, Foxconn is.
like one of the largest companies in the world now,
and they have their own interests and power.
So, yeah, we'll see.
But, yeah, by and large, my guess is that things will not,
at least for the immediate future, substantially change all that much.
Yeah, I think on day one, John Turner should show up in a spandex suit with a cape,
Apple logo on his chest, and declare himself Appleman.
And begin his tenure that way.
Brian, it's always great to get your insight on all this.
I knew, as soon as I saw this happen, I was like, you know, who'd be the perfect
guest to talk about Tim Cook?
It would be Brian.
And you came through, no surprise.
I was just waiting for it.
I was sitting in front of my laptop in a darkened room waiting for the link.
And then, like, fully, you know, outfitted mic set up ready.
And so you sent me the link.
And I clicked it.
The lights came on.
And that's my destiny was here.
You are.
Yeah.
That's right.
Awesome.
Well, thanks, man.
Great to chat.
Yeah, great to chat with you too.
And I will just add quickly that I did write about this in my newsletter this week,
as well as the Palantir debacle.
So that's a perfect, blood in the machine.
We'll link it in the show notes.
Great.
Thanks, Paris.
Brian Merchant is the author of Blood in the Machine and writes a newsletter of the same name.
Tech Won't Save Us has made in partnership with the Nation magazine
and is hosted by me, Paris Marks.
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