Tech Won't Save Us - What Google Zero Means for Journalism w/ Matt Pearce
Episode Date: August 7, 2025Paris Marx is joined by Matt Pearce to discuss how Google’s use of generative AI is sending far less traffic to all manner of websites, but especially news publications, and what that might mean for... the future of journalism.Matt Pearce is Director of Policy at Rebuild Local News and a former reporter at the Los Angeles Times.Tech Won’t Save Us offers a critical perspective on tech, its worldview, and wider society with the goal of inspiring people to demand better tech and a better world. Support the show on Patreon.The podcast is made in partnership with The Nation. Production is by Kyla Hewson.Also mentioned in this episode:Matt makes the case that unchecked AI may cause newsprint to outlive the hyperlinkAI scrapers are driving traffic away from traditional sites while increasing their operational costs.Learn more about coping with news fatigue.Support the show
Transcript
Discussion (0)
What we really think of when we talk about the internet is really a series of companies that are dramatically changing their products in response to AI and AI writ large, which means lots of different things.
But it's something that generally speaking has not been good for journalism anyway.
Hello and welcome to Tech Won't Save Us, made in partnership with The Nation magazine.
I'm your host, Paris Marks, and this week my guest is Matt Pierce.
Matt is Director of Policy at Rebuild Local News and was formerly a reporter at the Los Angeles Times.
One of the industries being hit by the AI hype in the past few years is obviously journalism and the media industry.
And there's this concept being thrown around within the industry that I think is actually really important and could have some serious consequences that is worth discussing
on the show, and that's this notion of Google
zero. At a point when
Google's search engine will stop sending
traffic to, you know, not just news
websites, but websites around
the internet, because they're so focused on
serving them AI overviews
and AI generated content
that is designed to keep them on
the Google platform, looking at ads
there, instead of sending them off to
other websites where, you know, traditionally
people would find their information, right?
Google was acting as a search engine,
as a directory, not as the place where you get the information itself. But with generative AI and with
the changing business models at these companies, that is changing. And so I wanted to have Matt back on
the show to discuss, you know, what this actually is, what it means, how this is happening, and what
the broader implications of this are. Are there ways that the media industry that journalists can
try to combat this? And what is needed to continue to support news and media, which are so
important and essential to our societies and to our understanding of the world around us.
So with all that said, I think that this is a great conversation. I really enjoyed having Matt
back on the show so we could dig into all this. If you enjoy the conversation, make sure to leave
a five-star review on your podcast platform of choice. You can share the show on social media or with
any friends or colleagues who you think would learn from it. And if you do want to support the work,
that goes into making tech won't save us every single week so we can keep having these critical,
in-depth conversations. You can join supporters like Dan in Hamilton, Zat,
from Melbourne, Australia, Lucille, from Nice, in France, and Yeti in Seattle by going to patreon.com
slash Tech Won't Save Us, where you can become a supporter as well. Thanks so much and enjoy this
week's conversation. Matt, welcome back to Tech Won't Save Us. So good to be here again, Paris. I love
coming on your show. Thanks so much. It's always great to chat with you. You know, I'm always keeping up
with your work and what you're writing about because, you know, obviously it's of interest to me as
someone who is at least somewhat adjacent to the journalism world and certainly interested in like
When journalism is affected, I think democracy is affected. So we need to be clear out on making sure that it is well funded and robust and these sorts of things. Now, obviously, the past few years when we've been talking about journalism, there's the whole story of layoffs and things like that. But I feel like that's all couched under this broader kind of discussion of like the effect that AI is having on journalism and, you know, on media more broadly. And so I just wanted to start with like a broad question before we dig into specifics that we want to talk about.
read in this conversation. What do you see with how these generative AI tools that we've started
to see over the past few years are really affecting the practice of journalism, but also the business
of journalism as well? Yeah, it's really remarkable what's going on because you're seeing the
impacts both on the producer side in terms of how news companies are thinking about using AI
tools to produce journalism or make it more efficient. And then on the consumer side, tons of
consumers now are using AI to look for answers to questions that might previously they would
have found in a reading a newspaper article or listening to a podcast or something.
And then one of the really big stories that's happening here is the change in distribution,
which is that you have a growing disconnect between those news producers and news consuming audiences
in the sense that increasingly AI-dominated platforms and increasingly this is Google,
Still, and probably soon to be once the largest source of referral traffic on the internet,
Google's increasingly using AI summaries of all sorts of content on the internet, and news publishers
are noticing referral traffic plummeting.
And so one of the lines that I have on this whole phenomenon is that hyperlinks, which were once
the backbone of how journalism was disseminated on the internet, is now, like, you should think
of it as a legacy media technology the same way that you think of newsprint and reading of journalism
an in print, except I think the hyperlink might actually be more endangered than newsprint
at this point, and it's something that is at risk of going away sooner than newsprint is.
And part of that is because of AI and the changes in how consumers are getting their information.
That's really interesting to me, because last time we talked, we were talking about these like
bills to try to get Google and meta to pay journalists, to pay news organizations money
to try to produce more work, more high-quality work, things like that. We've seen that happen
in Australia and Canada, and there was a push to try to do something similar down in California
where you are. And so that's what we were discussing. And of course, one of the big kind of tech people
pushback to that is like, this is a link tax. And the link or the hyperlink, as you're saying,
is so fundamental to the internet. And you're like, you know, risking, destroying that or, you know,
make it something that that people do less or whatever as a result. There was this one big concern
about what these bills were going to do to linking, which the bills were not explained.
explicitly targeting anyway, more in a rhetorical way than actually like a policy way.
But then we're actually seeing these companies like erode the quality of the link, basically
try to keep people on their own platforms rather than linking them out.
And I don't see that same degree of concern for the link from these same folks in this
moment with what is going on there.
Well, what's funny is that I think the way that we talk about the internet and the way that
we talk about journalism are kind of stuck in the problems of the 2010s and you kind of
see it all over the place.
And like, anytime someone uses the phrase clickbait, you're talking about.
a phenomenon. Like, that was an artifact of the 2010s because if you go around talking to
journalists and publishers in 2025, oh, for the days when people are actually clicking on
anything, like, you know, if you just look at what exists on your phone, which is how most
people consume a lot of information now, just use Facebook almost as the canonical example here
because, so you have this fight between news publishers and the tech industry, specifically
the American tech industry in Canada. Canada wanted these American tech platforms to pay.
Canadian news publishers for scraping their journalism.
Facebook, Meta, Mark Zuckerberg said, no, fuck you.
We don't think that journalism's worth that much to us.
And so it blocked journalism from being posted on meta products in Canada.
So I'm not Canadian and I'm not in Canada right now.
But my understanding is that if you try to post news stories on Facebook and other meta services
in Canada, you'll get a blockage basically saying, like, sorry, the Canadian government with
its burdensome regulations is preventing you from fully using.
Facebook products. Let me just step in and confirm to you that that is exactly what happens.
Amazing.
When you try, yeah, because I have tried to do it. Yeah. What you end up having to do is like,
if you're in Canada and you want to post something like that, you end up having to use a VPN
to pretend you're not in Canada because then you can post it, but then nobody in Canada will
actually see it. It's just for like the non-Canadian people. Isn't this the spirit of the internet
to like get around rules and regulations to do kind of infringing activity?
No, so like this was very controversial, right?
Because this huge company is like poking the busybody Canadian government in the eye for these burdensome regulations.
And what's so funny is that like I'm sitting here in California, we don't have some sort of link bam on journalism and Facebook.
But I pop open my like Facebook feed.
And it is like the most disgusting, completely non-information AI generated slop like you couldn't believe.
It's like you're not seeing journalism in California when you're popping open California,
the Facebook.
What's happening here with AI and its relationship with the news publishing industry is that one of the other artifacts of the 2010s is that we used to think of platforms and publishers as these different entities.
Like publishers of the marketplace, they're connecting the providers of information with the consumers of information.
I think this is still kind of how we talk about the differences between these different participants in the marketplace.
But really what's going on with generative AI in particular right now is that what we used to call the platforms, Google, meta products, they are taking on the characteristics of publishers.
They are, in a way, generating their own content and then creating these sort of walled environments where they want users to stay on their services and they're behaving lefts like marketplaces and more as publishers that are generating their own content.
It's just there's a kind of labor arbitrage happening with these new kinds of mega publishers, formerly known as the platforms, where unlike a traditional publisher, they're not paying, or at least not paying nearly as much to generate the content that you're seeing on their services.
And so it's a really odd relationship because I think the way that we talk about what's happened to the Internet and what's happened to publishing and search and referral traffic all over these.
last few years alone has not caught up with the material conditions of how people are actually
engaging with information online. So that's what makes these regulatory struggles really
interesting is because the way that people talk about the regulatory struggles, like what happened
in Canada is also a bit trapped in the past, but the internet is changing almost faster than
regulators can keep up because a few years ago when that legislation was being created, people
are like, I don't get what the big deal is. People are choosing to post new stories on Facebook.
Why does Facebook have to pay for that? Hey, I don't get what the deal is with Google.
Google sending you a mountain referral traffic. They're taking little snippets from your
stories and people are clicking on them. It's a fair exchange. Like now that relationship is
much different. A lot of publishers are reporting that referral traffic from Google is plunging.
And the more that they're adding AI generated modules to their services, the more that
referral traffic is decreasing. And so what we really think of when we talk about the internet is
really a series of companies that are dramatically changing their products in response to
AI and AI writ large, which means lots of different things. But it's something that generally speaking
has not been good for journalism anyway. That's fascinating because part of the debate or
discussion in Canada is kind of like, should we get rid of this bill so that we can post news on
meta again and whatnot to like get this traffic back. It feels like the conversation and the way
those platforms work has already moved on from that era when that discussion was relevant like
two to three years ago because they're much more focused now on getting you to ask an AI a question
and delivering that response like on the platform itself, on their little kind of chatbot service
feature, whatever you want to call it, instead of pushing you out to some other kind of service. And you
we're mentioning how, you know, especially a platform like Facebook is filled with all this
generative AI content. And the company has been explicit in that, you know, in saying that it
wants you to engage with chatbots and all this kind of stuff instead of real people. It's like
the platforms themselves have completely moved on from this notion that they are going to be
providing information, this kind of source of information to just like, how can we maximize
the engagement? How can we maximize the amount of time on platform, regardless of what that means,
regardless of the type of information that people are then consuming at the end of the day.
Well, and the consumer relationship is also changing, too, because if you look at some of the
consumer studies about how people are using AI, one of the very top uses is for companionship.
And so companionship is not one of the traditional relationships between writer and reader,
which has kind of been the backbone of journalism or even, I don't know, the Enlightenment
for the last couple of hundred years, it's something more like a synthetic person who will chat
with you and you can maybe like spitball ideas off of, which is not the relationship that people
have with journalism or really any other kind of writing. I mean, there are certainly like versions of
this in the form of parisocial relationship that people have with content creators. And usually
this is more frequent on like video based platforms where there actually is interactivity between like a
streamer, like Hassan Piker who he has like an extremely active chat that he might be reacting to in real time.
That's actually something that like not to defame Hassan here, but like it's a little bit closer to the kind of behavior that a consumer is having with a generative AI chat agent, which is something that like journalism in general is just not very well oriented to adapt itself to because there's like one characteristic that tends to define journalism over other types of content creation. It's the need to be accurate. And it's hard to be accurate in a conversation because I love going on podcast.
I also know that I'm much more in danger of bullshitting on a podcast than when I'm writing something.
Never on tech won't save us, though.
Never on tech won't save it. You're only getting the highest quality stuff when I'm coming and
talking to Paris. Also, Canadians, people of Canada, take it from me a Californian. If you get rid of
that law, referral traffic is not going to be coming back to new sites from meta. Those days are over.
It's like at least take advantage of the $100 million a year from Google for the next five years
while you can have it and then figure out how to retool and whatnot. And, you know, talking about
Hassan, at least he's a real dude and not, you know, a generative AI chatbot. That's something we can
definitely say for him as a positive for engaging with him over, you know, chat GVT or something.
I think he's a dude. I haven't met him. I think he's human. Who knows? He could be, he could be
totally AI generated. But, but no, I mean, that is the fundamental difference where you see
journalists are trying to figure out how to react to this environment of, you know,
synthetic AI agents and synthetic people even. And a lot of us are leaning into our humanity.
It's humans who have consciences. It's humans who care whether, you know, in my case,
I'm here in Los Angeles where secret police who are masked and, you know, not identifying themselves
are kidnapping my neighbors off the streets. Like, that's something that I as a human journalist
have a lot of feelings about. I think it's really important. But, you know, an AI agent is not going
to care the same way unless it's been prompted.
too. So, like, you're seeing a lot of journalists reflect on what it means to bring our humanity
to the work in an era where the technology, like all technology, has an element of dehumanization
in it. I don't know, man, the Grock companions that Elon Musk just released, they might care
about this, too. You know, you never know. Well, I mean, you know, that's really disturbing.
I'm sorry. If you need to get sex from the Mecca Hitler AI agent, then,
And I mean, I guess I can't stop you to each their own.
But I would say at least go to only fans.
They pay their content creators like really good revenue sharing rates,
better than almost every other creator platform.
So pay your labor, folks.
I was just surprised Elon Musk released his AI girlfriend for everybody else to date too.
But anyway, this is not a pathway I want to go down in this conversation.
What were we talking about again?
I forget.
So let's pivot back.
You mentioned how referral traffic.
has been dropping from Google and, you know, not really coming from many of these other kind of
chatbot platforms like Open AI or Anthropic or something like that. There is this concept that
is floating around called Google Zero. Can you talk to me about what that is and what it would
mean for the business model that so many journalistic outlets have been built on for the past
couple of decades, I guess. So Google Zero is basically the catchphrase, and I may be misattributing
this, but I think it came from Nealai Patel, who's the editor-in-chief of the verge. But it's
this concept of the day that referral traffic from Google ends. So for people who are not
in the know, in the journalism industry, Google has for quite a long time been the number one
source of referral traffic. And when we say referral traffic, we're talking about human
beings who are clicking through to news websites. And so news websites have data analytics
tools that tell where their audiences are coming from. And so Google is reliably the largest
outside source of traffic. I run a non-monetized substack. And, you know, when I look at the analytics
for my substack, Google, I think, is the largest third-party source of referral traffic for me,
and that's in 2025. So for people who are thinking about, you know, how do you acquire new readers
and grow the audience that you have, Google has long been seen as, you know, one of the top
portals to do that. And back when I was a Los Angeles Times reporter, I was hired in 2012,
Well, basically to harvest Google search traffic by writing these kind of shoddily put together
aggregated imitations of associated press stories that we would publish on our site,
and they would draw tens and tens and thousands of readers.
And to be honest, what's funny about when you talk to people in the journalism industry
about their relationship with referral traffic is that it's really complex because a lot of
it's like pretty low quality traffic.
It's people who are visiting a website once hoping to get usually.
free information rather than high-quality readers who are going to come in and maybe buy a
subscription and continue to be a loyal reader of the journalism that you're producing. That was not
the relationship that a lot of news sites had with Google's search traffic throughout their
history. But there was a kind of like from a business perspective, a volume logic to it,
which is that like, okay, if you attract 100,000 readers to a story, like maybe a handful of
them would purchase subscriptions and become returning customers, and you would have a direct
relationship with them. That's one way in which you can kind of justify being on the marketplace
of the open web and being findable on search. The other piece that is a big deal is you could
harvest dollars from those readers through digital advertising and selling ads next to the news
stories that you're writing. One of the realities, though, is that Google is also an advertising
monopoly on top of being a search monopoly. And I don't sling around the word monopoly in a
descriptive sense. Federal courts in the United States recently have found that Google has
unlawfully monopolized pieces of the general search and digital advertising marketplaces
and charge some participants in those marketplaces higher than market rates if they have been
more competitive marketplaces. And so, you know, a lot of news companies, instead of being able to
harvest the kind of dollars from that traffic that they could have in a more competitive
marketplace. We're seeing a lot of those revenues go to Google instead. And so it's not like
a simple subjects like describing the ways in which Google dominates the marketplace because
there are, you know, there is some give and take in there. There was this period where,
okay, if you subjected yourself to Google's monopoly, you would in exchange get some audience
acquisition. But the deal, I think a lot of publishers have felt the deal has gotten worse.
and worse over time. And so that has caused the news industry, I think, to get more belligerent
toward Google, or at least parts of the news industry, to get more belligerent toward Google
as a source of traffic. And so Google Zero, you know, hypothetically, if Google just
exits from referring any traffic at all to news outlets, whether that's next year or two years
from now, or three years from now. So if a lot of news outlets have built their business models
around acquiring audiences from Google, Google Zero requires that they have to think about, like,
how are we getting journalism to people if we can't get it to them through Google?
And so Nicholas Thompson, he's chief executive at the Atlantic,
told his staff at a company-wide meeting earlier this year
that they should assume that traffic from Google should drop toward zero
and that the company needs to evolve its business model.
But that naturally leads a lot of people to say,
evolve our business model toward what?
Like, I have a Gmail account.
Google is in my inbox.
It sorts my newsletters, for example, into the primary tab,
the promotions tab, the social tab.
It's actually like a really big deal
if Google, in its algorithm,
sorts a newsletter into the primary tab
versus the promotions tab.
And so even if you try to extricate yourself
from a Google search market,
you're still participating in the versions of the internet
that Google has built for all of us.
It's so hard to escape, right?
Like even when you try to take yourself away from it,
there are so many ways that Google is still so important
to how we use the web,
how it shapes our experience of it,
what we interact with. And of course, you know, you were talking about how even when you started
in journalism or at the LA Times specifically, and so many other journalists have had this experience,
too, of writing these stories that are kind of designed to get this traffic, which, you know,
is a whole industry called search engine optimization, which was so key and in such a big focus for
such a long time. I want to talk about the implications of this Google Zero and the dropping
traffic and what that is going to mean. But I wonder, like, should we have
seen this coming. And were news organizations preparing for this at all? Because, you know, I feel like
a number of years ago, we already saw Google move forward with like the featured snippets where even
before generative AI, it would kind of like pick a piece from a news website and kind of append it to
the top of the results. And so you could click through to the article, but the answer was often
there already if you didn't want to. You know, we already had these efforts by like Google and
Apple to control the relationship through like Google News and Apple News.
I wonder how you see the way that these companies have been evolving for a while and whether it felt kind of inevitable that they would eventually try to capture even more of this relationship and even more of this traffic for themselves.
This is one of the great, I mean, it borders on a theological debate inside of the journalism industry, which is how much of the journalism industry's failure to be a more vital presence on the internet is its own fault versus the fault of platforms versus the fault of the regular.
I think my own answer to cheat a little bit on all of this is that, yes, like all of it is true.
Everyone sort of failed in their own particular way.
There were a lot of news companies that over-indexed on how much they could rely on third-party technology platforms as their method of distribution.
They're like, hey, this is great.
We can access all these great new audiences that, like, you know, if you're the Los Angeles Times,
you don't have to distribute to your own audience base in Southern California anymore.
suddenly you've got not just the rest of the U.S., but this whole world marketplace that can come and read your digital journalism.
And Google and Facebook would be some of the great tools for connecting you with those audiences.
So, you know, if there was some sort of logic to it, but, you know, we can also see in retrospect that giving away your distribution to third-party platforms that didn't really care about your fate was actually kind of a bad bargain.
On the other hand, these companies, and like Google's an unlawful monopoly, it has an illegal business model.
Meadows currently on trial for allegations of having monopolized the social media markets, and that's by the U.S. Federal Trade Commission.
We don't know how that case is going to come out.
But there is this corporate element with that, like, when you have monopolistic marketplaces, by definition, that means that you don't really have viable alternatives.
And so it's one thing to go to the news industry and say,
hey, you were really stupid thinking that journalism could be free and that you could make money
from it at scale. But at the same time, you know, they're also competing in these marketplaces
where by definition there weren't really better actors around that they could have patronized.
I mean, this is one of the challenges of the news industry is like, well, maybe we need to
like boost our bargaining power with these monopolies by forming, you know, consortiums to
negotiate over the value of journalism. Like, that's underlying a lot of the legislation that I was
talking about. The problem is that Google, possibly meta, are still monopolies. And, like,
one of the definition of a monopoly is that they can degrade their own product without worrying
about losing their consumer base. So there is, like, a potential contradiction in a bargaining
approach with a monopoly. But, you know, this is also the fault of regulators for not noticing
sooner that these platforms really were devouring the entire marketplace and stifling innovation.
So part of it is on regulators too. But I think this is a
subject that provokes some of the most heated debates inside the news industry because
somebody was to blame for everything being so bad and who is it? Because the answer to these
questions tells you, like, whose fault it was. But I do want to say that there's something
really interesting happening in the news space that's actually coming from the tech side of the
industry. It's like a, it's a weird piece of maybe good news. I don't know. But Cloudflare,
which is one of the toll boosts of the internet, it's internet gateway that essentially protects
websites from, for example, distributed denial of service attacks. It's the service that
basically tries to keep websites online. It has noticed that AI has started to take over the open
web. And Matthew Prince, who's the CEO of Cloudflare, recently released some statistics about
the changing composition of audiences over the open web. And so 10 years ago, he says Google crawled
two pages for every visitor. It's sent to a publisher. Six months ago, that ratio was six to one
bots crawling to human visitors.
And now, for Google, it's 18 to one ratio of bots to humans.
You know, for Open AI now, the bot to human visit ratio is 1,500 to 1.
And for Anthropic, it's 60,000 bot visits to one human visit.
And so one of the bizarre dynamics that's now happening is that it's no longer humans
that news outlets are producing journalism for.
your most dedicated reader on the internet is a machine.
Like machines, machines,
like another business is the closest reader of your work.
And I do think that is something that is a fundamental change
in the nature of the economic plumbing of just being online.
Well, and you're certainly not getting those bots to like buy a subscription, right?
Even if there was this question of like,
are these readers that you're getting through search engine optimization,
really going to subscribe, really going to be high quality,
who are going to subscribe, who are going to come back, who are looking for that in-depth journalism
and not just like the quick piece. A bot is not subscribing. A bot, I would assume, is not
looking at digital ads and making any money that way, but it is kind of using bandwidth of scraping
the website to try to get these articles and stuff, right? That's so interesting because it's
different from the traditional copyright fight that is like the central and existential question
of all this AI training, which is that like, aren't these companies that are just taking
content for free and just using them for their own economic benefit.
Does that seem like fair use?
Maybe not.
One of the really interesting battlegrounds over this question, which is not over copyright,
but over access, is Wikipedia.
Wikipedia is one of the great hyperlink-based traditional web-based platforms on the
internet.
The basic premise of Wikipedia is that you have a bunch of human beings coming to a
web page and jointly editing articles that cover the breadth of human experience.
and knowledge.
But what Wikimedia has noticed,
that's the parent organization for Wikipedia,
is that bot traffic has skyrocketed.
Like, large language models are trawling Wikipedia
like crazy to train their models on what Wikipedia editors are generating.
And so scraping, they said, has become so prominent
that their outgoing bandwidth has increased by 50% in 2024.
And they said a recent analysis showed that at least 65% of our most,
most expensive requests, and these are the ones they can't serve from caching servers in
which are served from the main databases instead, are performed by bots. So we're actually
talking about crawlers not just being expensive for the AI companies that are operating
them, which need to consume extraordinary amounts of energy and water in order to power these
models. They're imposing costs on the sites that they are crawling. And that's something that's like
a much weirder element of the debate that's like weirder than copyright because it does get
to this question of access and like what does it mean to be on the internet to have open access
and throwing your gates open to the world and trying to share knowledge with humans and,
you know, you're being punished by machines instead for trying to do something kind of
idealistic. And so for Wikipedia, the other reason that this is dangerous is that like, yes,
it's imposing costs that are generated by other companies, machines. But if we're talking about
a world in which those human beings, instead of going to Wikipedia, they're going to chat
to BT to look for the equivalent of a Wikipedia article. That means that that human being is not
themselves going to Wikipedia and looking at that article, but also contributing to that article.
It's a volunteer-based system for generating knowledge rather than the more professional-based
system for generating knowledge, which is what the journalism industry is. But it has the exact
same problem, which is that without the ability to have the labor of knowledge production
somewhere in the process, you just end up with these bots that become snakes eating their
own tail because they're, they've already ingested the human generated content on the
internet. They're undermining the sort of ability for humans to keep generating that
content. And so eventually there's going to be this knowledge collapse that happens because
people aren't creating original high quality information anymore because they can't pay for it.
Well, and you're also not seeing like the Wikipedia request for donations or anything like that,
and you're probably like paying a subscription fee to chat GBT or to Anthropic or something like that
to access this service and to give it money for it to go take this content off of someone else
and, you know, kind of mix it up and kind of position it to you in a different way,
rephrase it and, you know, give you access to it.
And in short, it might say that it originally comes from this link if you want to go check it
out for more.
But we know, as you were saying, that a lot of people are not clicking through to those links.
And, you know, we have a growing number of evidence that that's not just for Wikipedia and not
just for news publishers, but even just for, like, websites more broadly, you know, as you're saying
about the broader open web that the Cloudflare CEO was talking about.
And you were kind of picking up on one of the other points that I wanted to present to you.
but, you know, it really feels short-sighted in a sense, right?
Because if you are kind of decimating the business model of, say, news publishers or any of
these other websites that are creating the content that the AI tools need in order to update
and train their models, then at some point, like, we can already quibble with the quality of
what is coming out of these models anyway, but like it has to lead to a point where this declines
even further, right?
because you're not getting new content,
you're not getting high quality content.
You know, maybe it's poorly written stuff.
Or as you're saying,
maybe it's even just more AI generated stuff
that's being fed back into the bots.
And it's like, I don't know,
it sounds like a mess.
Oh, it is a huge mess.
And ironically, AI is here
because AI is a kind of solution
to the biggest problem that we face cognitively,
which is that there's too much fucking information.
Like, there's,
there's too much information now out there for humans to sort of sensibly consume and to be
able to sort through in an intelligent way. And I mean, this is this is kind of always been true
to a degree since the day of like mechanical reproduction. You know, people have never been
able to read everything. But there are all sorts of these anecdotal evidence points that you're
just overwhelmed by information and consumers report, you know, in the journalism world, that
it's becoming increasingly hard for them to tell like what is real news and what is quote unquote
fake news or lower quality stuff.
So AI is a new thing that can actually theoretically read everything
and could theoretically try to solve that cognitive problem
of finding you the most relevant information that you actually want.
And this was the business proposition that made Google monopoly in the first place
is that it's crawlers for the highest quality crawlers in search,
and it would find you the highest quality search results
as it scraped the entire open web.
So now generative AI just takes a step further
and actually generates those answers themselves
rather than just generating hyperlinks
to other people generating that information.
So publishers are like, they're not stupid.
They know that in order to have high quality knowledge,
you have to pay for it.
They're the ones to stop with the bill.
And so they're like, you know,
we would love to strike deals with these AI developers
to get fairly compensated for all this crawling that's happening
because obviously there's economic activity happening here.
Seems like we should probably get paid for it because we're paying for it.
But one of the challenges that publishers have when dealing with AI companies
is that they don't feel like they have much bargaining power with these AI developers.
First, because there's not like a great marketplace that's been established,
a lot of the deals that have been struck between news companies and AI developers.
The terms are pretty secret.
And so you don't know precisely like what's being negotiated over and what's been agreed to
and the value of it.
The other reason is that like when you're a publisher and your
negotiating with an AI company, like theoretically at any point, the AI company, which is
probably maintaining a position of copyright that like, well, this is actually all fair use
anyway, and so we can just scrape your stuff if we want to, like, they can always walk away
from the bargaining table with a publisher in a way that a publisher can't really walk away
from the bargaining table with AI because, you know, a lot of AI crawlers will kind of ignore
robots TXT commands to, you know, not crawl their stuff or at least not elicitly access it without
permission. This is part of what Cloudflare is trying to do on behalf of publishers now. It
represents something like 20% of the websites on the internet, which is kind of a crazy stat out
its own. But Cloudflare is like, we as the sort of anti-DDOS service are going to start to add
AI crawlers into the category of intrusive visitors that could damage websites and say that
like we're going to presumptively block those AI crawlers unless they have agreements in place
with those publishers to pay for their work. And so what
But Cloudflare is trying to do is to introduce friction into AI crawling so that there's more
incentive for AI generating companies to negotiate with publishers over the value of their
content.
One of the problems is that we don't actually know if this is going to really work yet.
And the other thing is that, like, again, we don't actually know the true economic value
of journalism to AI companies, partially because AI companies may have already crawled most
of the content that's been online anyway.
And so the newest stuff might be lower values than the libraries that have already been consumed.
And so these are a lot of the kind of bizarre mechanical problems that kind of make this such a daunting problem for the news industry to deal with.
And so this is kind of different for smaller publishers, though, and independent publishers and a lot of people who are my peers in the industry who are going independent, like you're probably not generating enough journalism or enough content for your stuff to actually be all that valuable to.
AI. So unless you're part of some sort of like collective bargaining regime where you're just
getting your piece for being crawled, then, you know, larger companies are essentially giving
you the leverage to get better terms from an AI developer. You're kind of just stuck thinking
about what is your relationship with going direct to consumer? And like, what does even going
direct to consumer mean if you're on the internet when you're being intermediated by all these different
services? There's a lot of things to be considering there, right? And a lot of reasons to see that
the leverage that these publishers have is limited, both when you think of news publishers,
but also book publishers and you imagine, you know, movie studios and I don't know, anyone else
whose content is really being gobbled up by these things. There's two other pieces of this
that I wanted to present to you to kind of see how you feel about that, right? You know,
you talk about how these companies have limited leverage. You know, obviously the AI companies have
trained on their work anyway, likely. And they're also very powerful. They have a lot of money behind them.
They have a lot of influence and momentum behind them as well.
You have to imagine that maybe if governments weren't trying to, like, change legislation or
stop regulatory efforts to help the AI companies and instead were more focused on, you know,
maybe passing legislation that was kind of bolstering the position of news publishers,
that that would help to a certain degree or trying to set some sort of framework that would
at least give them some degree of compensation, if not saying you can't just train on all this.
And, of course, you know, one of the recent developments that we see that is,
somewhat related to that is, you know, we have a number of these cases working their way
through the courts in the United States. I would imagine in other countries as well. I know some
Canadian publishers have been suing some of these AI companies as well. And of course,
you know, there have been some recent decisions that have basically seemed like, you know,
for the most part, wins on the part of the AI companies saying that they can't do piracy,
but their training on this work could potentially be considered fair use. You know, there's obviously
some caveats there. It's more complex than my very, very short kind of framing there. I wonder what
you make of those recent decisions and kind of the lack of support that government has given
to news publishers during this whole transition, this whole change, this whole moment of AI hype.
Well, something that I could say in the United States, at least, is that nothing's really going
to be over on this question, probably until the U.S. Supreme Court weighs in on the underlying
copyright question of whether the basic premise of AI crawling and
training is fair use or not.
Lower courts are going to rule how they're going to rule, but this is all going to get
appealed by either side, probably up to the Supreme Court.
And I would have to imagine, given the stakes, the Supreme Court would take it up.
And with this Supreme Court, I honestly don't know how that would go.
I mean, there are really interesting crosswinds on the subject of copyright and AI training,
because on one hand, you do have the American tech industry that is lobbying very
aggressively to try to ward off this existential threat that is posed to their business model
if AI training can't be considered, very suddenly they have to, like, they have another expense
to add on top of their already kind of unprofitable technology right now. But Congress in the
large budget and tax bill that President Trump recently pushed through and signed into law,
they were briefly considering a state-level moratorium on local regulations of AI companies. Because really,
in the United States because it's a federalized country. There's a lot of activity at the state level
on regulatory questions. You have a lot of states that are considering how to regulate AI and how to
negotiate some of these relationships. And so the AI industry had briefly convinced some lawmakers
to try to insert a federal ban on state level legislation that would regulate AI companies.
So interestingly, this caused a lot of blowback and not just from the traditional news industry,
but I think some conservative media also cares about.
copyright, and there's also a populist wing inside of the Trump movement that is much more
skeptical of tech. And so that clause was taken out of that law that was passed. And so,
you know, you do see these pushes and pulls, even inside of the MAGA movement, about what exactly
their relationship is with the tech industry, because it's highly conflicted, because you turn around
and you look at Canada, for example, Canada, of course, tried to pass a digital services tax on American
and tech companies and the Trump administration threatened Canada with additional tariffs
if Canada didn't drop the tax, which Prime Minister Mark Carney did, which I know has caused
some consternation to our friends in the North.
Oh, yeah.
I'm very annoyed.
I'm very mad.
Paris I've seen.
I mean, and so there's a bizarre like trade war element in here too, which is that domestically,
you know, the Trump administration kind of has a conflicted relationship with the tech
platforms because it is his Justice Department and his federal trade community.
that are currently prosecuting Google and Meta on what seemed to be pretty valid antitrust
claims. And so there is this regulatory effort that's happening in the U.S. that is kind of consistent
with what the Biden administration was doing before Trump came back into office. But when the
threat turns external, so to speak, we're talking about other nations trying to regulate these
same companies, suddenly this is a threat to American dominance on the global stage. And China
sort of cited as an example of, like, well, if we regulate these American companies,
companies, maybe China will become the preeminent supplier of these tech services around the world.
You know, there's also that trade element of like, oh, Canada's just trying to extract wealth
from American companies and like, you know, why doesn't Canada come up with its own version of Google,
you know, if you want to like tax American tech companies.
But I think one of the fundamental principles to think about here, and I say this as a proud
but brotherly American, which is that trade wars are class wars in the sense that like our news
industry is very closely intertwined with Canada.
Like most American newsprint comes from Canada.
And so the Trump administration has repeatedly threatened tariffs that would drive
up the cost of doing journalism in the United States because Canada is a preeminent supplier
of newsprint.
And so the war that we're kind of waging on Canada is something that hurts us here at home.
And the other thing is that it's like not really a fair fight for Canada because, you know,
America is like a net importer of products, but we export a ton of services, like my substack,
like 15% of the subscribers are not from the U.S.
Like, that is economic value that I am theoretically generating that is not going to get
tariffed in a trade war over the value of physical goods.
And so when other countries are talking about versions of trying to capture in the form
of tax value from the American production of intellectual property, this is when the Trump
administration gets really defensive.
the Trump administration seems less defensive about trade wars over physical goods. And so it's
very interesting to notice that dichotomy in how the United States is positioning itself with
the rest of the world in terms of how the tech industry is regulated. There was a moment where
the European Union, I think, was talking about potential like tariffing services, which would
have hit, like, tech companies rather than just goods. And I was like, do it. Like, let's go for it.
Like, you know, scorched earth. Like, you know, I really want to see that. And have a ton of allies, you know,
join in as well and do the same thing.
Well, and this is the thing, too.
It's like these are American companies, yes, but like these are companies that are also
not paying their fair and share of taxes in the United States either.
And like part of why the United States is exporting so many services or intellectual property
is kind of as a tax evasion measure too.
And so the way that other countries are trying to figure out ways to tax and capture economic
value from these American companies is also a struggle for us.
locally. And it's something that's a big challenge for U.S. States because part of what I'm doing
when I'm arguing for economic subsidies for local newsrooms is to say that we should probably
capture some of the value being generated by these tech platforms that have created advertising
monopolies. And it's a huge fight. And so other countries are leading the way and showing how it
can be done. But for Americans, like we are kind of trailing the world. And it's not as if we're
gigantically benefiting from having Google exploit us versus a company that has a different
nationality at the top. So, like, this is what I mean when I say that the trade wars are kind of
class wars in the sense that, like, the average American journalist out there is not benefited
from launching trade wars with other countries that are trying to pursue the same kind of
economic regulations in, you know, this kind of marketplace that we are. Yeah. And, you know,
the flip side of that is when I argue for more like digital sovereignty, say in Canada or Europe
or something like that, it's like, let's do our own thing, but let's not just replicate the problems
of these existing companies that we're dependent on now. Let's not just make our own versions of that. Let's actually think about something very different that's not so exploitative that actually has greater public benefit. I don't think a lot of governments are super interested in that idea. But we'll see. I wanted to pivot, you know, as we start to end off our conversation, to think about where things go from here. And there's one thing that I want to address specifically. And then we'll talk about kind of bigger picture, right? And that is when we hear about the difficulties that traditional media is facing,
Often one of the responses we can hear is that, oh, you know, there's so many more creators
and independent journalists who are just going their own way in the creator economy or the
subscription economy or whatever you want to call it. What do you make of that argument that this is
kind of, you know, a reasonable path to address some of these issues of, you know, lack of
coverage, you know, the problem with some of the coverage in traditional media organizations,
obviously the news deserts that we've seen kind of continue to grow, you know, obviously
you're focused on local news, which is a big problem, not just in the United States, but in many
parts of the world. So what do you make of that argument that that is kind of one of our paths
out of this? A lot of the most interesting innovation in the news space right now is happening in
what we think of as the creator space. And when I say creator, I'm thinking in my head of people
who are usually platform-based or are independent and they're existing outside of a traditional
news organization or company. A lot of times we're just talking about a more
kind of casual sensibility, usually video-based, but maybe also newsletter-based. So you're seeing
a ton of journalists, kind of like myself, you know, I took a buyout from the LA Times a year ago.
You know, I couldn't stay there anymore under a kind of crazy billionaire and deteriorating conditions.
You see a lot of people like me from my generation, I'm a millennial, saying that like we're kind
of tired of waiting for the traditional news industry to innovate its way out of this. Like,
why don't we just hang out the shingle and do it ourselves? And so you do see a lot of like interesting
voices trying to find niches in the creator economy. The thing is, there are niches out there
to be had, but I have to like heavily asterisk some of this. So one of the statistics that I
recently came across is a stat from U.S. trade authorities. It's from the national income and
product accounts that describes basically economic activity in the United States. And one of the
stats in there for U.S. consumer spending on newspapers and periodicals, which is a very
broad category that can capture all sorts of stuff. And so this is not like a perfect stand-in for all
journalism economic activity. But one of the things that that stat said is that U.S. consumers are
now spending an equal percentage of their household income on subscriptions now as they were in
2007. And there had been a huge dip in spending on newspapers and periodicals. And the
U.S. from 2007 down to rock bottom in 2015. And so now we're back to U.S. consumers spending an
equal share of their income on newspapers, period, which is actually really impressive because
the economy has actually gotten bigger since 2007, which means that, like, in terms of just
raw dollars, you know, the American consumer is now spending more on journalism than they
were in the past, which is a kind of bizarre thing to think about. But when you look around at
what's going on in the subscription side of the economy,
What you see are a lot of people who've gotten a lot,
a lot smarter at figuring out how to extract direct dollars
out of those direct consumer relationships
that a lot of us have been working on.
And so for traditional newspapers,
this looks like dynamic pricing that kind of picks up data off of customers
and then decides how much they can bear
in terms of subscription pricing before they cancel,
which means that a lot of American local newspaper subscribers
are paying much different rates for the,
their local journalism. A lot of local people, even for just like a kind of increasingly hollowed
out hedge fund newspaper, paying more than $1,000 a year for a print subscription, which is a lot of
money. If you look at the creator side of the space, you see people have gotten really smart
about having membership tiers. You know, you can have lower contributors that get access to fewer
services, and then you've got your bigger spenders who are willing to give more money for the kind
of work that you're doing. You've got the tip economy. You see all these structures that have
kind of emerged all around us in all these different spaces that are creating ways for us to get
more money out of the people who are our biggest bands. I think this is reflective of what's
happening to the economy in general, which is that consumer spending is reorienting itself around
the super spenders in almost every economic category that you think of. And so you see this when you
fly in a plane, you know, there's all sorts of different tiered seats now. It's not just like first class
and everybody else. They're like layers and more dynamic pricing that are integrated. And so
something that the news industry and creator economy has mirrored from the rest of
the U.S. economy is how to get better at extracting money from consumers. The problem is
the fundamental existential problem for somebody like me who cares a lot about local journalism
in particular is that the dollars that you are spending to obtain journalism now are obtaining
a lot less journalism than you were in 2007. Like when you were buying a newspaper subscription
today, you're paying for a lot less journalism than you were in 2007.
And one of the fundamental issues on the creator side of the economy and something that is inherently, I think, a limiting factor is that you're not going to get the same kind of division of labor that you do in a traditional newsroom that is going to allow you to produce a ton of ambitious stuff.
Like, you are a small business person.
You have outsourced some of the back end of your business to, you know, TikTok or substack or whatever platform you're on.
They've done a good job of essentially automating the business side of being a creator on the internet.
They've made all that stuff easy.
You don't have to hire a business manager necessarily to make money from being online.
But you are the star.
And if you get sick, you're not producing, you know, any content anymore.
You're not making money.
And so most small businesses, there's a ton of them.
They're also, like, not super efficient economic drivers.
They don't create a ton of jobs relative to larger companies.
And so the other thing is that, like, you have to, as a lot of business,
the result, charge more money to your consumers in order to survive. So the kind of like
the balance that the creator economy has to walk here is, are these economies like the United
States, like Canada, now wealthy enough that the individual kind of like super consumer,
if you can just get a handful of them, can they sustain someone who's creating the kind
of work that they like at a level that is durable? Or are we all going to be headed back
toward a rebundling where people are going to look around and say, I'm subscribed to so many
freaking different substacks and patrons that, like, this is taking a huge chunk out of my
budgets and people have got to go. At some point, somebody might look around and say,
actually, we can get a better bargain for all these consumers if we roll all these people
back up into traditional looking companies or consumer bundles. That's one of the challenges
that's in the creative space, which is that you don't have the same kind of productive power
that you do when you're in a big company.
And I know we all kind of like don't like big companies,
but they are sort of marvels of production.
And so this is the sort of awkward dance that I feel like I'm watching in the creator space.
As you were talking about that,
what immediately came to mind was like the video streaming services, right,
and how they were going to change everything.
And now there's this discussion about how they basically like became cable again to a certain
degree, you know, like rolled these things back up,
became these small number of big services that changed.
charge an increasing amount of money to access them. It's like promise change, but it didn't actually
change a whole lot. And I'm very skeptical that there's enough people to continue paying all these
subscriptions for all these individual creators to do these sorts of things. You know, like I obviously
subscribe to some small creator things, some like worker owned publications. But when I think about
like traditional media, like the ones that I subscribe to are like the Financial Times and Bloomberg,
you know, very well-resourced publications that provide really high-quality journalism.
It's like it feels like you need this kind of high-quality reporting to encourage people to
subscribe, but getting that high-quality reporting also requires the resources that those
subscribers would provide.
And it's like so it feels like it's this kind of loop, right?
Like if the quality isn't there, you're going to have a hard time attracting subscribers,
which is then going to make it hard for you to have the resources to provide the high-quality
in the first place. I love that you brought up FT and Bloomberg because something that is also
reflective of the super spender economies that we now live in, which is now reflective of the tax
bill that Donald Trump just passed into law, is that spending power, we have spent this conversation
talking about consumers and relationships with consumers and AI companies, but a lot of spending
power is increasingly being shifted to companies. And so a lot of purchasers of subscriptions to a place
like Bloomberg or F.T. are, you know, group subscriptions to corporations that can afford to spend
a lot more on premium journalism production than, like, your individual consumer has. And, like,
you look at, like, the U.S. tax code now, or, like, the law they just passed, you know, it's gigantic tax cuts for
corporations. It, you know, is getting rid of some of the welfare net for poorer people. It's like
a huge wealth transfer from poorer people in the United States to companies and also the people
who own those companies. And so, like, when you look around at what's doing pretty well in the journalism
world when almost everybody is struggling, it's premium upmarket business brands that are
generally better positioned because their customer base is in the part of the economy that's getting
tax advantages. And so we don't normally think of businesses or corporations themselves as consumers
that shape the way that journalists are producing information. But, like, I also have a print-ft subscription
because it's a great product.
And I also, I will just say that I'm borrowing somebody else's Bloomberg subscription
because subscriptions for these places can be pretty pricey,
but they have the money to hire incredibly talented journalists
who are producing really, really good business reporting.
And so it's hard not to read them because you're just not going to get that quality
of work elsewhere in the economy.
And so that also becomes a fundamental, like, democratic fairness issue,
which is that, of course, we are trapping a lot of our very best and highest quality
journalism behind these paywalls because purchasing power has been relocated from consumers to
companies. It's a serious problem, right? And I wanted to ask you about one other kind of aspect
of this before I let you go, which is that you wrote this piece recently where you kind of said
that newsprint might outlive the hyperlink, you know, going back to what we were talking about
at the beginning of this conversation. I kind of have like two pieces of this question. The first is that
do you think like a return to print or a reemphasis of print is part of journalism,
response to this? And just more broadly, how do you think the media industry needs to pivot
if we are really headed toward this version of like Google Zero, where the referral traffic
is seriously declining? And, you know, this kind of search engine optimization or trying to get
this search traffic is not going to be, or even the social media traffic is not going to be
nearly as effective as it was in the past. Like, what is the real response to try to make sure
that journalism remains something that can be produced in a reality?
robust and high quality fashion because we know that's so important for not just people's
understanding of what's going on in society, but I would argue the maintenance of equality
democracy, which, you know, in our countries is obviously something that we feel is very important,
right? You know, I am a fan, of course, of structural solutions and even in my current job, you know,
I spend a lot of time thinking about tax code and the way that, you know, tax codes and other
government programs can create incentives for having, you know, more vibrant local newsrooms. So
period. I'm an advocate for structural change. I'm an advocate for unions. They used to be a union president and the power of journalists. But I do also think that there is like fundamentally a responsibility by consumers in here to want better for themselves because I can't make people want something that they don't want. And I think what we're seeing in the AI era, which has been obvious for a while now, but that like in the era of information overproduction where
a lot of the economic development that's happening on the internet is figuring out
increasingly sophisticated ways for companies to scrape every millimeter and millisecond of attention
that we've got. This is sort of damaging to our attention spans. It's becoming damaging
to our ability to write, which is what's happening with generative AI right now. People are
engaging in a lot of cognitive offloading by letting generative AI summaries do their critical
thinking for them. And so part of what I'm thinking about, like, having a future for Newsprint
is that it is a technology that is much less hostile to human cognition and learning
than the technology that we have right now. Just go talk to a university professor you know about
what's going on with their students and be alarmed. That said, you know, it's like,
it's hard to make an argument that Newsprint is going to be the future of media because I know
that I'm a nerd, you know, with my print FT subscription and London Review of book subscription
and, you know, watching the mail for the latest print edition to show up. I would love a print
Ft subscription. I don't think I can get it in the region I'm in, but that sounds wonderful.
No, it's, it's so good. I really enjoy reading it. It's, and it's just like there is something
to be said that, like, what we also hear from consumers is that they're exhausted about all the
information that they're getting like news fatigue is a subject that we talk about all the time and
you know if you're on the internet you're being bombarded with information all the time so why wouldn't
you be tired with a newspaper at least you can subject yourself to torture for 30 minutes in the
morning i don't mean to be atavistic about this stuff i also think that like there are a lot of
economic limitations on re-exploring print as a medium for for journalism and for learning because
You know, on my end, they're trying to tariff the source of the newsprint in the United States.
And there's only so much productivity that you can ring out of, like, shipping print around to people's houses delivered by people in cars that are burning gas or whatever.
It's much easier to have higher efficiency delivery on the internet.
It's just that, like, it's also hard to make the case that if we're being bombarded by information, like, one of the solutions that problem is to have less of it.
Like, I don't think that's a viable solution either, and I don't think anyone likes the idea of that.
So I think what I'm saying is that we kind of do need to have a consumer movement that affirmatively wants and asks for and consumes like better quality stuff than people are getting served now because you have to have some self respect here.
And I can't I can't make you have self respect for yourself.
You're still scrolling on the Facebook feed with all the like bizarre AI generated slot.
Like if that's what you want like Godspeed to you, but I can't make you love yourself.
And so that's my request.
It's like a whole other conversation, but I've been doing so much lately that they try to
like reduce my screen time, block my apps, like spend less time on social media.
Like, I'm totally down this pathway.
And I'm sure we'll be talking about it more on the podcast in the future.
But Matt, it was fantastic to talk to you to get your insight on all of this.
I think it's such an important topic that we're going to keep watching.
And I'm sure you'll be back on the show to talk more about it in the future.
Thanks so much for taking the time.
I really appreciate it.
Paris, it was a real treasure.
Matt Pierce is Director of Policy at Rebuild Local News and used to be a reporter at the Los Angeles Times.
Tech Won't Save Us is made in partnership with The Nation magazine and is hosted by me, Paris Marks.
Production is by Kyla Houston.
Tech Won't Save Us relies on the support of listeners like you to keep providing critical perspectives on the tech industry.
You can join hundreds of other supporters by going to Patreon.com slash Tech Won't Save Us and making a pledge of your own.
Thanks for listening and make sure to come back next week.
Thank you.