Determined Society with Shawn French | Adversity & Mindset - Fixing Confidence Through Cosmetic Surgery

Episode Date: May 30, 2025

Dr. Gregory Albert shares how reconstructive surgery can be a tool for emotional healing. From domestic violence to body image struggles, this episode explores the intersection of medicine, mindset, and transformation. Ready to reclaim your confidence? Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

You're about to make a trade. Which you do listen to? Is it get optioning those options? Or let's do a little research. Learn more at finra.org slash trade smart. If you could pick one thing that you enjoy most about what you do, what would that be and why? I like plastic surgery because it gets people back to the optimal self,

whether it be an athlete that breathes a little bit better after they broke their nose. And they didn't even know they can. breathe better. A poor woman who had a surgery that wasn't up to your expectations and she's got a body that she's worse off now than she was. So fixing that type of thing is even better. The bullying procedures, the guys and girls that come in, they look on the mirror and when they see the result, they're crying. They're so happy. I'm French, what else?

I put my all and everything I'm doing up until it's done. I meet for the entirety. I'm putting an over time. I'll be working. Just know I'm a go for mine because I earned it. They watch and I know it's time. I confirmed it. A whole society determined. What's up everybody? Welcome back to another episode. Got a big treat for you today. I have a world-renowned board-certified plastic surgeon, a surgeon for the stars and the athletes. And get this, he is the Florida Panthers NHL team doctor who right now is on another one to potentially win two Stanley Cup finals in a row. I have with me today, Dr. Gregory Albert. What's going on, buddy? Nice to be here. Thank you for having me. it's a pleasure man heard so many great things about you and just read up on you a lot and i i love your ideology on a lot of different things as it pertains to athletes you know as as as we say as you say you know tucks by day pucks by night i i love the way you break down the different i would say

methods of achievement between you know the cosmetic versus the athlete right because there's two different things. Athletes very functional. You need to make sure when you're, you know, doing a procedure, you leave some tissue there so you can, here or she can recover properly and then be at the highest level possible. But before we get into all of that stuff, for the... When did making plans get this complicated?

It's time to streamline with WhatsApp. The secure messaging app that brings the whole group together. Use polls to settle dinner. plans. Send event invites and pin messages so no one forgets mom's 60th and never miss a meme or milestone. All protected with end to end encryption. It's time for WhatsApp. Message privately with everyone. Learn more at WhatsApp.com. Audience that doesn't know you. Can you just give a little brief description of who you are and what you're doing and what it means for you to be doing all that? Well, let's see. So where do we start? So I was born in New York. I was raised in California,

Southern California. Then I went to medical school in New York. I went to residency in general surgery in Vermont. And then I was in St. Louis for two years of plastic surgery. And then the young age of 29, I became a plastic surgeon in a very uncompetitive area, South Florida. I started my own practice next to a hospital. And I did a lot of what you used to, Sean. I was doing wound care and running around and helping reconstruct

everything I could because I was available in there and I wanted to learn and help people. And then about 10, well, back a little bit. So about four years after being in practice, I got a phone call. Actually, I had a manager did. And then they said, does Dr. Alba want to be a plastic surgeon for the Panthers? And I think she said, what Panthers? What's that? What team?

What sport? And they said, so they honestly said, Well, I'll tell Dr. Albert, but he doesn't know much about hockey. So I said, let's see. How bad it could it be? I always want, as a doctor and growing up, I wanted to treat professional athletes. So it's so fortunate because I could treat athletes as a plastic surgeon, not have to be an orthopedic surgeon or a medical guy.

So we joined there. And then practice now is in Boca Ratonel. We've had a couple different offices over the time. but this is the one. We're here. We love it here. Designed it for patients and the staff. Got to have a happy step.

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No judgments. just the facts straight from the experts for more than 140 beverage ingredients. Visit good to know facts.org. I love it. And, you know, it's what you said there is, you know, it was true because I read, I did some reading. It was at the time of that phone call, you didn't know much about hockey, right? You didn't know what kind of value you could bring. But at the very root of it, there's a necessary value to have.

having a board certified plastic surgeon, especially on a hockey team, right? You know, typically for breathing, right? If something happens, you know, cuts of that nature. So, you know, how – and I always like stories like this because, you know, as you know, the show is called The Determined Society. And what we do within the platform and, you know, in society in general is we may not know how to do something, but it is our responsibility to figure it out along the way. way. And I truly believe we're never really ready for the next level up or the next

opportunity. So when you got that call and you decided to move forward with the Florida Panthers, how did you bridge that gap in order to feel you were comfortable and competent on the ice and in that environment? I listened. I listened to doctors that have been doing it. And the doctors, the training staff, we're part of the team too. We just don't wear the uniforms. But it's as simple as I've learned for a young age. He's seen and not heard. It's another bench. And when they need you, they need you. Because I'll tell you, I saw a few over my ears, I've been doing this for 22 years. You're a little too eager to help and everything. And they kind of just get, you know, they want to get you off your leg.

So, you know, when they want you, they want you. And you're on the bench until I need you. And then over time, you gain their trust. You know, I used to talk to agents almost every time about, you know, fixing someone's nose and saying there's a 2% improvement in his breathing, but that's just not 2%. That's important to him. So, yeah, I get from 95%, you know, to 9,900 if we can get your breathing as far as that goes.

So, yeah, it's been great. to progress. It can have really part of the team and great ownership and great bunch of guys that just they love to be, you know, be doing their crafted hobby, just like us doctors in the locker room. We're talking about our craft and hockey at this name point. I don't think they're talking about medicine. I just not in hockey, but we're talking about both.

So it's pretty cool. I think it was really cool. I think that at some point in most young children's childhood, they dream of being on this big stage and winning a massive championship, right? You're in the backyard as a young boy. You're playing baseball. And for me, I was acting like I was King Griffey Jr. Or something like that.

And you always see yourself winning that Little League World Series. Then you get older, it's World Series. And then, you know, the Major League Baseball World Series. And, you know, I don't know if it was like that for you. But what I think is really cool now that you're there. And like you say, you are a part of the team. You have a ring, right? You've been involved.

Like, that win is still your win. You may not be skating on the ice, but you're an integral part of that organization and that world championship. And hopefully another one coming. So has that? Oh, he's breaking it out. Look at your Stanley Cup.

You can't do that. Can't do it. So that's a symbol of, winning, you know. Oh. And I learned, don't jinx it. No, well, no, you can only, it's not the real one. Yeah.

Yeah. You really, it's only a celebration and you have to win in order to hold it up. So I was, I learned that through being hockey, which is very deeply traditional and superstitious and everything, but history is amazing. So, yeah, once I learned what it was, 22 years ago, I said, I, I want to raise the Stanley Cup. and I'm fortunate that we did because some team do it and never get there. It's a little of luck, but a lot of talent and hard work. And it's just been great.

It translates, as you're saying, before it translates from my practice to train the athletes because I need to preserve and we need to make sure you function as well as possible. And so that's with every surgery. That should be within every surgery of plastic surgery, whether it be a nose to breathe better, your ears to look better, function better. You can actually hear better when your ears are in a better position.

And other things, you know, body, having the body right. So when you put clothes on, you look right, it's all function. A lot of people say, you know, the cosmetic aspect of it, whether someone does liposuction, tummy talk, mommy makeover,

Brazilian buttlift, whatever, you know, that's cosmetic. But a lot of it, to be quite honest, is functionality. Because if the shape I'm in now, I'm more functional than I was in December. Because I know at any point in time, I could go to my closet or my drawer and put anything on I want. And it's all going to fit. It's all going to look good.

Now, yes, that's vanity. It's cosmetic. But isn't it also mental health as well? I mean, the better shape I get in, the more mentally stable I am because I can regulate certain emotions. but also I feel more comfortable in society. Absolutely. Yeah, I was going to say, you touched on it eventually, but exactly when you're looking in the mirror

and you like more of what you see than when you say, oh, I look terrible, I look tired. If you say it in the mirror, you're going to feel that way. So I tell every single patient that wants the comfort, whatever it may be, whether it was a small cosmetic thing that bothers them, no one else can see, to getting bullied. bullying for big noses, big ears.

I mean, there's a lot of things in plastic surgery. That was me. Like, as you can see, like, these things right here, man. Like, when I was in elementary school, like, it was, hey, can you fly? Can you, you know, now it doesn't really happen anymore because we're all more mature. But to that point, man, it's like people get bullied and, you know. I've got to share something with you since you mentioned that. So, so I think, you know, I have two daughters.

one's 19 going to college in Georgia next year and the other one is a year and a half younger. But I don't know if you could see this, but this was a note from my daughter at about four or five years of age. Read it to me. So, oh, wait, there's that. I am so tired, but I don't...

Oh, I need to see you and talk to you about something before I go to bed. And you notice on our picture, can you see the picture? The ears are the same size as the head. Yes. Okay. I do see that. That's how she drew the sad face.

That's how she thought she was with the big ears. So we had talked about it years before that. She knows what I do. I do. And she came to the office and she would go to hockey games at age of six. So she pretty much knew everything about the profession. So she said, Daddy, can I get my ears done? And I said, not until you're mature enough to follow the directions afterwards.

Well, wouldn't you know it about, I don't know, about a year later, someone called her monkey ears. And there were other things. I, you know, so she came back and she said, I want to do it. Cutest thing, we did over Thanksgiving break. She wrote a calendar down, countdown to surgery. And she had it done. and for this case, you know, it's to fight bullying. It's to help self-esteem.

And if the kids are old enough and you're mature enough to have a surgery, it's a great thing for self-esteem and combating bullying. Now, obviously, there's a lot more to bullying to do than just cosmetic surgery. But it certainly helps. I don't disagree. Now, this is a daughter. She's going to Georgia next year to play. golf, right?

That's really cool, man. What was that moment like? Because that's big time. Yeah. I mean, you talk about adversity and delaying gratification. I mean, delaying gratification. It's 20 years to do this, right? And a lot of years where we were sitting totally like our thumbs in the locker

room saying, what's going on here? So, I mean, delaying gratification, it's interesting. I don't know when I look at my daughter, I think, well, maybe it's just something that's in her because this generation is not, they don't know what delaying gratification means or even, because I mean, logically, everything is there. You could see it happens. So I think the thing about her perseverance and her talents are that she's so mentally strong and her place to be is in the golf course is that's where she could be herself, if you will. but just so proud of her accomplishments because it took a lot of adversity and a lot of delaying gratification. She played since she's age of six. I took her out, I took out to the golf course, and she started swinging, and then we got her lesson.

No, but before that, from the age of two, she watched golf on TV. I'd leave the room, I come back, she's still watching golf. So she was always going to be an athlete because she loved it. She loved seeing, you know, probably the hockey players play, the young age. And then, and then so we went from there to, we encouraged her, but we didn't push her. I just said, if you make a commitment to this, you need to fulfill a commitment, but then if you don't want to do it, you don't do it. So certainly I was encouraged her, but she loves it.

She probably didn't win a tournament for several years. And then as she's getting better and frustrated and everything, she starts taking them on. and she made her goal. She just wrote a letter to herself in freshman year of high school saying, I want to be ranked in the top 100 nationally, and I want a full scholarship and SEC. So she wound up getting all of it. But she had to delay gratification in adversity

because she was accepted by another team, was all set and going there. And then like NCAA sports, a lot of the time, you might even have to experience yourself. You know, the coach changes, things change,

and the one of the relationship moves. So the adversity was that at the junior year, she thought she had a spot already. Well, you sign in the senior year. So I think it was August. So four or five months before signing that she found out she needed to look for another spot. And I thought I gave her some pretty good doubt advice at the time,

should I forget. But I said, you're going to get a spot. This is what I've been talking about. You're going to get it because you played, you persevered, and you deserve it. And if you're too frustrated or stressed out, it's not that important to you. Don't worry about the sculpture.

And it worked out. She's got just what she wanted. She'll be a bulldog. and Shabira playing a year next year maybe she'll be playing on TV like you're they're watching now I think it goes the last awesome yeah so the one it's awesome to me because you're talking about you know delay gratification when you're an athlete or you know professional or even a surgeon like there's delay gratification everywhere right because you always have that north star you know especially now, because you touched on it, because everything's right there in front of you, with this generation and in sports, everything is amplified, right? Because you have social media and the algorithms are telling you who the best players are, right? It's always in your face. And then when something like that happens to a young man or a young girl in high school and they lose their spot and got to go

look here that, you know, all of a sudden, depending on the narrative they craft in their own mind, it could be that I'm not good enough or here we go, this isn't good. But the things that I really love about, you know, young athletes that do get it are they, they dive back into their process and worry about the control levels, right? It's like, am I going to wake up and eat, well, am I going to go to the gym? And I get, am I going to work on my skill work? Am I going to get on the golf course? am I going to work on my puts, right?

Like those types of situations there. If you focus on those things, then that big thing takes care of itself. And, you know, when I look at everything that I've gone through with my show, at the beginning, I was looking at that top of the mountain, right? I'm looking up. I'm like, how in the hell am I ever going to get there? I don't have this. I don't have that.

I can't do this because I don't have that. And finally, I shook myself loose and said, but I can do this and this. and all these small micro movements daily in between that builds out the foundation. And then we can start on the framing of the house, right? Then we can do the scaffold, then we can do the roof. And now we have a house.

But the thing is, through all that, my point, and where I want the audience to really connect with this is, you know, the real reward is not in the attainment of that big goal or the achievement. It is getting there. in reflecting back on everything that it took. I couldn't agree anymore. And the resiliency of my daughter

and that crowd of athletes and kids coming up because most of the ones that were beating her beforehand and then she exceeded, her natural ability then mended with practice and practice, determination, and those girls that were winning, then we're losing, and now are not with it anymore because they couldn't make it, you know, they didn't have enough, they couldn't see it.

They couldn't see it like you were saying. So the delaying gratification is not for everybody. So I don't know, I was just thinking maybe, I mean, it's so difficult to delay it to the late gratification because how long is it going to be? And when you're a kid and your 16, 17 years, you know, I have a spot yet at college and it's all year away, but it's like everything, right? So, yeah, it could be damaging. So maybe we should go from dissuading them from certain things

to then encouraging them earlier in their career, you know, so they continue because it delay gratification. It's tough. But I guess that's the reward at the end. You know, how much do you want it? Yeah, I mean, that's a great point, man, because look, you know, you're growing up in a generation or a society that everything is at the tip of their fingers.

They want food, Uber eats. They need a ride, Uber teens. It doesn't matter. They want to go shopping, Amazon. Like, you push a button, and you have Utopia sitting at your front door within 24 hours. And you're right. I didn't even know what it is.

But that's the problem. I mean, that's the single problem, the single most difficult problem with kids, raising them. is the phone, it's phone and technology and exposure, but not understanding what, you know, how it correlates with life, if you will, or the grand scheme of things because they see it and they want it, or they think it's attainable right then and there. But, yeah, no, I agree.

I agree. My daughter's amazing. And my wife is amazing. My other daughter is amazing for different types of things. So, are you open to talk about that on the show? or yeah i would love i would love to talk about that yeah yeah so um so you my you're talking about them mother sister other daughter morgan or my wife no no no Morgan yeah your younger daughter yes sir so more you can talk about your wife too we're open here i was kidding i just you know

so morgan's uh you're enough younger uh she's severely autistic um she is in um i think 10 their 11th grade, we kind of lose count because she's the same functioning for the last six or seven years of the say. But she is the sweetest, gentlest thing, 98% of the time. And can communicate. She can't talk. She can say things when she's kind of, actually she's had some speech therapy. But she's.

She will, you know what she wants when she's happy. She'll open her up to say yes or she'll bring you over to something. And it's interesting that I have kids on both ends of the spectrum, if you will, because Gabriel is gifted academically as well as with golf. Or I think just the golf would get her there. And then mortgage is on the bottom. So we both are, we build both the special needs and it's, it's chance. challenging, you know, different, obviously, they require different types of attention, if you will.

And, yeah, I mean, both stores are still being written. And let's see where we get with Morgan, who is doing therapy, physical therapy, occupational therapy and and she just got on Medicaid which is that's a whole other whole another problem in mess that that guy I know a little bit of that medicine or I would it would be it would be impossible it's right what about the other two percent right so she's you know you say because like that two percent can also feel like a lot I want to give me some background first because yeah when I was my first I would say first five years teaching I was working in autism units.

I literally, that's the type of students and children I worked with. So, you know, I have a special affinity for those children. And also one year I worked with the profound unit. So it was everything. It was everything from behavioral to autism to Down syndrome. And, you know, it was, I wasn't making a whole lot of money. But at the same time, man, you know what? going to work every day, like, I knew that those children appreciated me and what I brought to them,

right? So I do have background in this. So I, you know, I can, I can picture what you're, what you're speaking about. Absolutely. You could see in their face that, I mean, it sounds corny, a smile. I mean, but it says it all. That's everything. Yeah. You just tell. Even though she can't talk, she can, she can, she can communicate. Yeah. And that means a lot of, lot for you and Lana, right? It's like when she communicates or shows that expressive nature physically that, like I see your face lighting up right now, right? Yeah. Because you're picturing it. It's like people don't understand that that could be so few and far between. Those are big wins, man. Yeah. I was smiling also because I was thinking, thinking of my other daughter. And, you know,

for a father aspect, it's, it's one daughter seeing what you do the other one, neither one. Neither one. can comprehend or appreciate fully without being a little jealous or whatever you want to be because we treat them differently. But we can't prosecute every, all your kids is the same, right? It's impossible. You can't do that. I can't think we're going to drive-ranger or the opera. You're not going to sit still.

Or you can't take it when I teach plastic surgery in Russia. You know, so, yeah, we try to treat them the same, but, you know, this is a situation where, what do you do? too. That's parenting, adapting, I guess. Well, I think, you know, to your point though, Doc, is even if the situation wasn't having two children on opposite ends of that spectrum, right, even if they were all in the same wavelength, you're still never going to treat every single one of your kids the same. No matter what, they have different personalities, they have different sense of humor, they have different interests, they have different needs.

And the one thing that I've learned is apparently, we have three children, an 11-year-old son, eight-year-old daughter and six-year-old daughter. Like, each one of them has different needs. My daughters, my 8- and 6-year-old, are much more needy than my 11-year-old son. But I know when he demands my attention and needs something for me, like, I'm there

because he doesn't ask it much, right? So to your point, it's about, for parents. So like, kudos to you and Lanark because, you know, you're managing that and you're being great parents to both of them. You have your own practice and, you know, the Florida Panthers

at night, right? So this that's a lot. Man, how important and instrumental has Lana been in supporting you in this and in helping out and you guys working together to make sure that all of this

you know, I don't want to say run smooth. because it's never smooth, but manageable. Think about this. She comes and runs the show here and which is and does it whatever it takes. I mean, she did. And from off in the floors to, you know, calling Donald for a tea time. No. She goes home and she has to.

We, she, well, she usually cooks a meal at night after. we come home, which is, she's an unbelievable cook, but she manages all of Morgan's medical stuff. So more, well, and now she, well, Gabriella's college stuff, but that's, you know, way less, you know, needy than the other one. I mean, so the, yeah, we have a whole army of people at home that we get that 80% coverage. So we don't have, we don't have help on the Saturdays sometimes and sometimes Sundays. And if we have a hockey game that's eight, they can't go. if we don't have someone. So she coordinates all that as well.

So that's a whole other job. So yeah. It's amazing. I'm always impressed by my wife's ability, because I think women, dude, see things differently than we do. We think, oh, we have this opening. We can, oh, yeah, I can do that. And they're like, well, no, because of this mathematical equation over here

and you're over here and you put these two together. That won't work. I'm like, dude, she's right. Oh, my God. They see things differently. And so to have rock stars like that, you know, as the backbone for us that are, you know, moving and shaking and trying to do everything possible, it's important, man. And it's something that, you know, I think at times I take for granted. But what I'm learning as I get older, I'm just learning now to look at my wife and go, I may be frustrated right now.

I'm thinking this in my mind, but you know what? It's a 98% possibility. She's right. Like, let's just, you know, it wasn't something extremely fundamental that I feel very strongly about. No, well, train. So, I was going to say, I mean, I didn't finish by saying I could, I really, I could use surgery without her.

I could do the technical part without her. Because I don't want anybody to think that I can't do surgery without my wife. But I can't do it without. I can't do it without my life. I couldn't do it here. We call them, we're a team. We're team here. Sometimes I don't see her during the day.

She's not on the OR. So if I'm in surgery for nine hours in the day and she's out in the office, seeing patients or talking to patients or doing without cooking something or taking a gabriel to a golf lesson when we're going to a doctor's equipment. She's here. And she's amazing. Really? That's a great point because, you know, my wife helps out with my wife's a teacher, right? But she also, you know, in between her classes, she's on team calls with me and my partners and our team. She's collaborating with my other, with some partners and in creating different things in the evening. And then when summer comes around, she's fully infused in the business. And, you know, there's no way I could do a lot of this stuff without her. And to your point, Yes, I don't need my wife to do this. This is my gift. This is my skill. This is what I've crafted.

But all the other stuff I can't do without her. I can't do without my production team and my partners in my business. I need everybody to fulfill their role exceptionally so I can do my job better. And that's just kind of what you're explaining. I think every successful practice, every successful business has those fundamental necessities behind the scenes, right? I think you genuinely have to, you genuinely have to like what you do to some degree to be successful. And then it's the people that you surround yourselves with are going to be family. And I equated to a baseball team or a hockey team.

We're a team. You know, someone answers the phone. then they pass the phone to another employee possibly to, you know, there's so many, we have to get to first to do this, the second home run is a patient that, you know, is optimized. So we work that in. And someone just pointed out yesterday, we spend more time with people at work than we do with our family sometimes.

Although, 100%. Or I work for her. You're probably right. The thing that I find interesting about that statement you made, right, right, you're talking about a team doing their part. Everybody has a role, whether it's an office environment, surgical environment, team environment, show environment. Everybody has a role and there is not one role that is less than the other one. Everything has to work together and everybody has to be exceptional and have a standard with what they're doing because it means something.

For instance, some people are listening right now and saying like, well, what's it matter of what the person answers the phone? like they're everything. That's the director of first impressions. If I, if I've been, you know, the East Coast that I'm looking to have work done or my wife's looking to have work done and they have a bad experience

with the person that answers the phone, cosmetic surgery is a very intimate thing. They're gone. They're moving on and probably missing out on one of the best cosmetic surgeons on the planet because of the first impression. Yeah.

You're absolutely right about, the phone part. And then to amplify it, yes, everybody, we're only as strong as our weakest link. You know, and to your point, if the phone has to be optimal, patients are scared, nervous, ashamed, when they call.

They have to be reassured. So I take a lot of pride. And one of the most important things I ask the staff is to make a connection with who's on, you know, who's on the other side of the phone because they're calling with a problem that they have that's bothering them. I'll bring up the example of the gynecomastia patients. And the other, you know, or it could be a girl with a nose that, you know, she gets bullied. The bullying procedures, ears, a gynaicomasty, which is breast in men.

You could just say, you know, large breasts that make it difficult for girls in their teens to to wear normal clothes and not be made fun of. Anyway, in particular, the Gauticamastia patients, they drive themselves. They'll have a, in the day, this is how old we are, or I am, they would bring a newspaper article in. Because we would put it in the newspaper because guys didn't know there was a treatment for Gauticamastia. Yes, I'm talking 20 years ago. And they would bring it in, or they would tell me, you know what, I called, I made it to the apartment. a lot. I drove around, but I couldn't

grab the nerve to come in. Rinse takes your laundry and hand delivers it to your door, expertly cleaned and folded. So you could take the time once spent folding and sorting and waiting to finally pursue a whole new version of you. Like T-time you. Or this

T-time you. Or even this T-time you. Said you hear about Dave? Or even T-time, T-T-time T-T-time you. Hmm. So update on Dave. It's up to you. We'll take the laundry. Rince. It's time to be great.

So I tell employees once in a while when, you know, we need a raw, raw, like, we're doing this. And the patients need your respect and trust. And they do. I'd like to say that our caring and empathy rubs off on our employees. I think that's great, right? Because it's, you know, if you have that environment in her office, then you can help people that really need it and they can feel safe there. Because again, like I said, it's an intimate situation, right? What is, if you could pick one thing that you enjoy most about what you do,

what would that be and why? I like plastic surgery because it gets people back to optimal. self, whether it be an athlete that breathes a little bit better after they broke their nose and they didn't even know they could breathe better, or a poor woman who had a surgery that wasn't up to her expectations and she's got a body that she's worse off now than she was. So fixing that type of thing is even better. And then of course it's a bullying procedure. So with the bullying procedures, the guys and girls that come in, they look in the mirror. And when they see the result, they're crying. They're so happy. And so I can't say I have a favor. But it's just, but I could tell

you, I've seen emotions that I never expected to be blessed with, you know, having great results and patients, you know, showing it and saying it. So. Yeah, it's important because like everything you're saying is, you know, your, your favorite parts about those two things are how it makes somebody else feel. And I think that when you look at society in general right now, there's not enough outward focus on, you know, how we show up as an individual can truly impact somebody else's day. You could, you know, have an interaction at the grocery store, right? And you can walk in there and let's say a cashier messes something up or is going too slow. And you bite back. And you bite back, at them. To you, you forget about that when you get in the car. Or after you call your friend,

like listen to this stuff, right? This, you know, person made me late. Well, that literally that little interaction there could be the thing that pushes them over the edge for them to have the worst day they could ever have in their life. And we don't pay enough attention to that. So your answer I absolutely love because, again, focusing on how it makes somebody else feel emotionally. Yeah. I think you hit on the head, I think it's important to stay. We got to, we've got to rally as a team and treat other people with respects

and the way we'd like to be treated. Whether you're at work or you're at the hockey game or, you know, driving to work. You know, it's better, it's easier to be nice. And maybe, maybe, I mean, my daughter looks, Morgan looks fairly normal, if you will, and she might look a little different. But maybe she, to someone, she looks completely normal. So in that certain sense, you don't know. We're just seeing the tip of the iceberg.

There's all the stuff that's underneath it. So someone looks, what, normal or average, whatever it is, you know, and they act like they're low functioning. That's worse. You know, is that better than the other way around? I mean, yeah, treat everybody the same way. So don't think about the iceberg. Think about everything else that comes down to it because when you think about everything else, we're all the same.

That's a good lesson. You know, listen, I want the audience to really think about that, right? Because we mentioned the iceberg. And underneath that iceberg, there's a lot going on. And think of the type of the iceberg as people, right? And there's a lot going on underneath. Right. So we need to be super careful when we're dealing with people out in public or

even with our spouses because we don't know whether the ticking time bombs are. We don't know what these people are dealing with emotionally, financially, or even spiritually, right? So it's like, you know, when we are approaching, you know, for you as patients and, you know, your athletes and for me as guests or whomever, it's like, have some damn empathy, man. Like, you know, someone could be having the worst day of their life and you're over here worried about one thing, like, give me a break, right?

Like, come on, don't take it so seriously. So I just think, man, that was a good point because, you know, that's not happening enough. Absolutely. I mean, and it's so easy to approach it empathetically, too, because you're here to win every time. You're going to, the other person's going to feel better. And if they don't, then you feel like you did your best to try and make it work. So I have So four qualities I look for

For employees And I think the one Kind of is difficult with the iceberg And like to To accept what's in the iceberg When you have certain qualities that aren't met So the first one is likable If a person's likable

Then it's easy You don't really need to know what's underneath the iceberg And there's giveers and there's takers You don't necessarily know that But a taker you can, it's really difficult to coexist with it if they're always taken. Passionate, they have to be passionate for sure. And then communication is too obvious, but without communication,

all the other things don't happen. You don't know. So it's all about being a, you know, good for society like you're doing. Absolutely. Absolutely, man. Look, it's, I think it's just being aware, right? we need to be aware, like, and just kind of be open to the fact that we don't have all the information and we shouldn't be jumping to conclusion. Let's start at Curious and let's see how

we can bridge the gap because I want my day to be, you know, good. I don't want any moments I'm going to look back and regret on. And it's truly that other person doesn't either. So, you know, like, look, man, like I truly, like, I, I've enjoyed speaking with you because, you know, I, listen, I've dealt with a lot of surgeons, right? A lot of them are not, I don't say a lot of them, but some of them aren't focused on the aspects of, I guess, I don't want to say achievement, but satisfaction that you are. And it's nice to see. I've been in, you know, you weren't school for general surgery. I've been in the oral are some general surgeons. And that's a journey, buddy. That is a, sometimes it's like the worst heckling environment you've ever seen. It's just like, I've had general surgery. surgeons verbally assault me for no reason because, you know, just because they can get angry, right?

They always support you. They didn't know you. They didn't know you. They didn't know you that you were not like a great salesperson, but you actually cared. You probably just like, you're dollar signs. Terrible. Yeah. Oh, here's a red cap coming in wants to sell me some stuff. You know, I get that too. But, man, just thank you, thank you so much for coming on talking about what you do with the Panthers and congratulations on, you know, the 2024 Stanley Cup. And, you know, I hope to be able to shoot you a text in a couple weeks to say, hey, congrats on number two in a row. Thank you for sharing things about both of your daughters. You have two special daughters and they're both great. And your wife is a backbone and doing so many things.

The audience really got to hear some amazing things about your life. And so for that, I thank you. One final question before we land the plane, the show is called The Determin Society. What does true determination mean to you? When you could look in the mirror and you could be happy with what you have done for yourself, and I think if you live by that, you'll be happy. from within and you generally expand, you know, happiness around and better good than not. I like it.

I like it. All right, guys. Well, listen, you heard from Dr. Albert. Thank you so much again. For those of you that are watching this show or listen to the show, please share this show with somebody that you know love and trust that will get a ton out of hearing his story, hearing everything going on in his life. And the one thing that I want you to take away from today, guys,

it's we need to be outwardly focused on other people and give back to the world to make other people's lives better. Because at the end of the day, if we can do that, just one interaction at a time, then we can create what we call that ripple effect. And we can infect somebody else with empathy and kindness. And that could spread a wildfire of care, empathy, and kindness throughout the world, and that's what the world needs right now.

So thank you so much, guys. Until next time, stay determined. Everything I'm doing, up until it's done, I meet for the entirety. I'll put it in overtime. I'll be working. Just know I'm a go for mine because I earned it. They watch and I know it's time. I confirmed it.

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