The Happiness Lab with Dr. Laurie Santos - Harnessing People Around us to Feel Happier (Live with Ethan Kross)

Episode Date: March 10, 2025

Hell is other people. They can upset us, depress us and infuriate us. Their bad moods can bring us down. And their achievements can make us feel like failures. But it doesn't have to be this way.&nbsp...;   Psychologist Ethan Kross says there are simple things we can do to make our daily interactions a source of fulfilment and joy.  Ethan's the author of Shift: Managing Your Emotions So They Don't Manage You and founder of the Emotion and Self Control Lab at the University of Michigan Recorded before a live audience of teen students at Choate Rosemary Hall.See omnystudio.com/listener for privacy information.

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Starting point is 00:00:00 Pushkin. Hey, happiness lab listeners. Today you're in for a special treat. If you're a regular listener of this podcast, you've probably already gotten a chance to hear from my good friend, the psychologist, Ethan Cross. In fact, Ethan just visited the show as part of our recent how-to season, where he gave us his top tips for hacking negative emotions. Lots of these ideas come from his new book, Shift, Managing Your Emotions
Starting point is 00:00:34 So They Don't Manage You. But in that interview, we only got to scratch the surface of the cool work that Ethan does in his emotion and self-control lab at the University of Michigan. So to mark the publication of his new book, Ethan asked me to join him on stage for a live recording of this podcast at Choate Rosemary Hall, an independent school not too far from my hometown in New Haven, Connecticut. In front of an audience of teen students,
Starting point is 00:00:56 Ethan and I got to chat not about hacking our emotions, but about the effect that other people can have on our feelings and the big effects we can have on other people too. I definitely learned a lot from this conversation and I think you will too. Welcome to the Happiness Lab Live, where we are coming in from Chote Rosemary Hall.
Starting point is 00:01:14 We have a fantastic audience of folks here for a really fun conversation with one of my favorite psychologists, Ethan Cross. So Ethan is a professor at the University of Michigan, both in the psychology department and at the Roth School of Business. He's the director of the emotion and self-control lab. He's an expert on strategies we can use to control our thoughts, feelings, and behaviors. As you might guess with an expertise this cool, Ethan's a sought after consultant and speaker.
Starting point is 00:01:44 He's worked with famous CEOs, professional basketball teams, and has even been hosted at the White House, all to help leaders and folks who need it regulate their feelings and emotions. Ethan is the author of the national and international bestselling book, Chatter, the voice in our head, Why It Matters and How to Harness It. This book was chosen as one of the best new books of 2021 by Washington Post, CNN and USA Today.
Starting point is 00:02:08 But he's just written a fabulous new book. It's so exciting, we're here on launch day today. A fabulous new book entitled Shift, Managing Your Emotions So They Don't Manage You. Ethan is already a regular on the Happiness Lab. I'm super psyched that he's agreed to help me out with this live episode today because we're going to be exploring an important topic,
Starting point is 00:02:28 how we can harness the people around us to feel happier. Please join me in welcoming to the Happiness Lab live, Ethan Toss. Applause Alright, Ethan. So today we're talking about a bit of a paradox when it comes to our happiness and our emotions. You and I talk a lot about things we can do to be happier, and one of the biggest pieces of advice that we often give is just that we can use other people to improve our happiness.
Starting point is 00:02:57 Social connection is such a huge predictor of the way we feel, often it's a thing that we can do to make ourselves feel good, but if we're paraphrasing Jean-Paul Sartre, hell is other people. Like other people can also be a little bit of a pain in the butt. As an expert in emotion, can you resonate with this? Like completely, you know, other people can be our greatest ally or our worst enemy when it comes to managing our emotional lives. And what's really interesting to me about this issue is we don't get a user's guide
Starting point is 00:03:33 for how to steer our interactions with other people. So I'm curious, and I think the rules here are, no hands, but if you agree with something, clap. How many people here sometimes go to someone else to chat about a problem and find that it just makes you feel worse? Often not our intention, but sometimes this happens with people we really care about.
Starting point is 00:03:56 Sometimes it's our loved ones. I often joke, but mean this quite seriously. There are many people in my life that I am exceptionally close to. DNA determines those close connections, if you know what I mean. I don't talk to them about problems because I know that when I do,
Starting point is 00:04:13 it's just gonna take me down the wrong path. And so I think it is critically important to understand how to harness your relationships with other people and also the way you interact with others to make sure those interactions contribute to fulfillment, happiness, and so forth, rather than push you in the opposite direction. So let's take a deeper look at some spots
Starting point is 00:04:33 where we get it wrong. One of the pieces of psychology that I think is really relevant here is some work on what's called emotional contagion. What's emotional contagion, and why can it kind of take us off track when we're dealing with other people? So we are a social species. We are constantly looking to other people
Starting point is 00:04:52 for how to understand ourselves. And what we have learned is that we actually catch feelings from other people quite easily. So when you enter a room and you see people with a glum look on their face, sadly, as professors I think this may happen more often than you'd like to admit, right? You go into the room and you see everyone. This immediately gives me information about what the temperature in the room is like and I experience
Starting point is 00:05:23 that emotion. And that could be adaptive, right? It signals to me maybe I've got to loosen things up. But we know that emotions cause what we call a ripple effect. They very quickly cascade into our own lives. And if you're not aware of this, you can catch the wrong set of feelings. And so we're all vulnerable to this,
Starting point is 00:05:42 for better or worse. And I think one of the ways that I've seen this play out is that it's not just a one-on-one contagion. It's not just like, I might catch the emotions that you have, or I might catch the emotions from the audience. But then we tend to kind of transmit that to other situations, too, almost like a virus, right?
Starting point is 00:06:00 So say I have a conversation with Ethan. This would never happen with Ethan, because obviously Ethan's a very happy person who's never gone. But let's say I have a conversation with Ethan, and he never happen with Ethan, because obviously Ethan's a very happy person who's never glum, but let's say I have a conversation with Ethan, he's feeling really frustrated, he's feeling really down, I leave that conversation and then I go teach my class, and then I transmit that to my class,
Starting point is 00:06:15 or I go on social media and I post something that's kind of frustrated and glum or angry. Like, you can see what researcher Seagal Barside calls these affective spirals, where it's like, not just like one person catches one person's emotion, but it's kind of a spiral that can almost transmit to a community. So it sounds like this can be really bad
Starting point is 00:06:32 when it comes to the sort of emotions that are kind of naturally free-floating around if we're dealing with negative emotion. Well, with negative emotions, it can certainly be the case, and I think that's particularly true with social media, where we see the viral spread of negative emotions happening really, really fast. You come across news and it affects you.
Starting point is 00:06:50 You see someone else displaying a negative reaction. You feel it as well, and then you quickly pass it on to someone else on the feed, and then it just cascades further and further and further. And so this is where I think knowledge is power. So knowing about how this works, it just cascades further and further and further. And so this is where I think knowledge is power. So knowing about how this works, I think for me in my experience as a human being
Starting point is 00:07:12 is very powerful. So if I enter a room and I see one or two people are conveying facial expressions that I don't particularly think are conducive to the kinds of interactions I wanna have, I'll try to loosen those people up and try to turn the frown around. And I think it's important to this idea
Starting point is 00:07:31 of knowledge is power. I think in part when we're often in these social situations we're around other people, it can be important to remember how affected we are by them. I think about this a lot in workplace settings where you go to work and the people on your team might be feeling optimistic or they might be feeling not so happy and you're gonna catch that.
Starting point is 00:07:51 But here we are at Choate today, I think this is so important in school context, right? Whether it's on your athletic team, whether it's in your classroom, the emotions of one person are gonna transmit in this way that can be, again, sort of dangerous if they're negative emotions that we're dealing with. Absolutely. How many people here have been told,
Starting point is 00:08:10 don't compare yourselves to other people? So, sounds beautiful, that piece of advice, but easier bleeping said than done, right? Like, is that easy to do? Just stop comparing yourself to other people. So talking about the way that other people can affect us, I'm reminded of a time that my daughter asked, my daughter who's in high school
Starting point is 00:08:35 wanted more screen time one night and was like really, really supreme court level like litigation here arguing for more screen time. I was like, no. And I said, well, no other families give their kids more screen time. And then she comes back and goes, I thought you said we don't compare ourselves
Starting point is 00:08:57 to other people. Yeah. It's pretty slick, huh? I mean, I was proud inside, but I did not show it. I regulated that emotion and I just held true. But what I realized in that moment was that directive I gave, we don't compare ourselves to other people,
Starting point is 00:09:15 probably the worst advice I could ever give because it is not possible not to reference other people. We are constantly looking to others to make sense of who we are. This is called social comparisons, that's how we operate. And I think the more we embrace that, the better, because then there's an opportunity
Starting point is 00:09:36 to make social comparisons wiser, to steer those comparisons so that they don't maybe negatively affect us. There's also the opportunity to benefit from this emotional contagion effect, right? Like earlier on, when everyone else was clapping, did that feel good to folks here? Yeah.
Starting point is 00:09:55 Right? I felt great. I loved it. I remember I was telling Laurie the story earlier when I was in college, one of the most memorable classes I ever took was a class on communications. And the instructor said, there is an art
Starting point is 00:10:10 to being a good audience member. I'm scanning you all right now to see who's gonna get an A versus an F. Couple of F's here, right? So the art to being a good audience member involves a gentle kind of, raising your cheekbones, smiling. Not you're good. I love it. Keep going. Already I feel great.
Starting point is 00:10:30 Edith's pointing at one studio and it was like really kind of kindly smiling and looking very compassionate. Kind of smiling. And you know it's fine to do that in your head. You could say this is terrible. Yeah. I can't wait to go back to what I'm doing. Doesn't matter for us up here because we're catching these signals from you. You're conveying information to us. And so you can use that if you know how this works, you can use it to your benefit to make other people feel better or not, right?
Starting point is 00:10:56 And so that's where the knowledge is power for how I think all this works. And we'll talk more about social comparisons, I'm sure, but likewise. Yeah, well, let's dive into it now because I think, you know, we were just talking about emotional contagion as one way that we catch other people's emotions
Starting point is 00:11:08 in person and also online, as you mentioned. I think especially online but also in person, another way that other people negatively affect our emotions is through social comparison. And that can feel particularly frustrating because sometimes even in a situation where you feel like you're objectively kind of doing okay, if you see somebody doing better than you, it can make you feel kind of crappy.
Starting point is 00:11:29 Whether that's, oh, they had a better vacation than me, or again, here we're in high school, they're getting better grades than me, they perform better than me, they're doing better at work, making more money, for folks in the adult world. It just seems like all of it makes you feel kind of bad about yourself.
Starting point is 00:11:42 And it's always possible to find someone who is outperforming you. I mean, it's remarkable. We can always find that person. Sometimes, I mean, a lot of people describe the experience of being on social media. A lot of people here on social media. Yeah.
Starting point is 00:11:56 Okay. So anyone ever feel like when you're on Instagram or whatever platforms you're on, that it's kind of like navigating landmines. Like you're going through it, you're feeling good, you're seeing the funny movie, great, great, great, and then you catch something that, oh crap, I suck. Does anyone ever have that experience, or is it just me?
Starting point is 00:12:18 Yes? So you don't know when it's gonna happen. And we do know from lots of research that most of the social comparisons we make, and we are doing these comparisons all the time, do tend to push us in the negative direction. So we make comparisons against people who are outperforming us in some way,
Starting point is 00:12:37 we don't feel great about our lives. You can actually reframe those comparisons to your benefit. And up until I knew about the science here, I was just a victim of these comparisons. I'd feel kind of glum, you know, I'd go lay on the couch when you put some washcloth on my head, oh, I'm such a failure, haven't lived up to my, you know, blah, blah, blah.
Starting point is 00:12:58 That was a joke, folks, he was trying to make a joke. We won't even try that one again, because that was just, I like this, where you could just edit it out. You just edit it out, if the joke doesn't work, it never works. Yeah, this is good. So here's what you do, you can flip it.
Starting point is 00:13:12 So now when I come across that situation, I think, wow, they achieved this, so can I. And now it's not competition, now this is information that I can use to try to aspire to reach that goal. That's a little, little reframe we call it that is powerful because it neutralizes that negative social comparison, which is inevitable.
Starting point is 00:13:37 And now that I know how to do it, and this was a big reason for writing this book, is if you have the tools to push your emotions around it becomes really easy to do it. It doesn't have to be super complicated. You can also do it in the negative direction. You come across someone who is doing a lot worse than you and maybe you think to yourself, oh my god what if this happens to me? Right? That makes people feel really anxious sometimes. Rather than thinking about making a comparison and feeling that way, you could flip it.
Starting point is 00:14:06 Wow, I'm so grateful this hasn't happened to me. Simple switch puts you in a totally different direction. Do you ever do this when you make social comparisons? Like tell the world, Lori, you have been silent on you making the comparisons. It's been just about me so far. Yeah, I think, so this is one of the studies I teach in my class, and just like so profound at how,
Starting point is 00:14:29 not only how bad social comparison makes us feel, but how much like, sometimes when we're socially comparing, we just like don't have any justification for it at all. And it's a study that happened, a very famous study with, in sports, researchers went and they looked at Olympians who were on the stand, so these are people who won gold, silver, and bronze medals at the Olympics, standing on the stand,
Starting point is 00:14:52 and what they did was they videotaped their facial expressions to see who was feeling which emotions, right? And so first the gold medalists, what are they feeling? Well, they're feeling happy, elated, they're smiling, it's fine, right? They're best in the world, right? Now we cut to the silver medalists, what are they feeling? Well, they're feeling happy, elated, they're smiling, it's fine, right? They're best in the world, right? Now we cut to the silver medalists.
Starting point is 00:15:07 What are they feeling? They're second best in the world, literally better in whatever their sport is than billions of other people. What emotions are they experiencing? If you analyze their facial expressions, it's not happiness, it's emotions like contempt, deep sadness, grief.
Starting point is 00:15:23 They're not even in the positive camp anymore. They're just experiencing only negative emotions. Why? There's a really obvious social comparison there when you won the silver medal. You really almost got gold, but you didn't get it. So what are you feeling? You're not feeling like, you know,
Starting point is 00:15:37 slightly less happy than the best in the world. Even though you are the second best in the world, you're feeling awful, right? But the reason I like this study is that it also points to a way that we can do better because those researchers also measured the emotions of the bronze medalist, the person who did third, right? Now you might think, well if the silver medalist is feeling really terrible and contemptuous and experiencing grief, then the bronze
Starting point is 00:15:59 medalist is going to be doing even worse, like they're gonna be totally miserable, right? Turns out not so. The bronze medalist is showing incredible elation, huge smiles, sometimes even huger smiles than the gold medalist, which is weird. So you ask the question, what's going on? Well, what's going on, again, is social comparison. Who's the bronze medalist comparing himself against to? Not gold, because that was like several seconds
Starting point is 00:16:23 or several points or whatever away. The bronze medalist is saying, oh my gosh, if I was just a little bit slower, if I performed a little bit worse, I wouldn't be getting any medal at all. Like I would just be clapping from the back of the stands going home empty handed. I feel awesome.
Starting point is 00:16:39 The bronze medalist comparison makes him feel good. And this is why I always joke with my students that when you're trying to fight social comparison, you shouldn't look for the silver lining, because the silver, you should look for the bronze lining. I would feel almost like it was a good joke, thank you. But Lori, like the way you just described it, so completely agree with that route
Starting point is 00:17:01 to harnessing social comparisons, but when you describe the silver medalist as, hey, you are number two out of seven billion people on the planet right now, that's a reframe too that the silver medalist can use that is really powerful. And if there's one big picture lesson that I would love all of you to take away from this conversation with us
Starting point is 00:17:26 about managing your emotions, it is that you can be proactive in how to do it. Oftentimes, we just stumble into emotional reactions. We make the comparison, it leads us in a particular direction, and then we just kind of ride it out until it peters out. But you can get in there strategically, doing the kinds of things that Laurie and I are talking about, to nip those reactions in the bud, or extend them, or lengthen them, and increase their intensity, whatever you want to do,
Starting point is 00:17:55 if you understand the specific tactics that exist. And there are lots of them. And so when we get back from the break, we're going to talk about some tactics we can use to deal with not just the way other people affect our emotions, but the way other people affect our behavior. The Happiness Lab. We'll be right back.
Starting point is 00:18:21 All right. We're coming back from the break. The Happiness Lab at Choke, Rosemarie Hall, live is returning. Okay, so before the break we were talking about ways that other people affect our emotions. Now I want to get into ways that other people affect our behavior, what we're actually doing. And there's a long history of this in the field of psychology, right? Other people are in a position to push us around in all sorts of ways.
Starting point is 00:18:50 They can affect the way we think, they can affect the way we feel, they can affect the way we behave. Okay, so just look at Lori and I right now. Anyone notice something similar? Like they're all different ways we could have chosen to sit. Like I could have done this. I was gonna do a lotus position yoga.
Starting point is 00:19:10 I can't actually do it. But like, I could be like this. Like your hands are popped over there. Yeah, I could, you know. But we're like this. We're mimicking. Crossed knees, both looking exactly the same. Right, and kind of upright.
Starting point is 00:19:24 So there is this chameleon effect where if you are in the presence of someone, in particular at your level or above someone you admire, you tend to automatically mimic their behavior. So if you've ever been in an interaction where someone starts doing this, you cross your hands, and then the person next to you crosses your hands. Has anyone ever witnessed this kind of mimicking that occurs? This is endemic to how we function. And interestingly enough,
Starting point is 00:19:53 it can improve rapport between people because there's this matching between us. In fact, one thing they often tell you to do if you want to become friends with somebody, get to know people, let somebody else know that you're listening to them is to what's called mirror their behavior. So not like perfectly copy it, but kind of do it. Turns out this is actually a podcaster technique when you're doing it live, it's for me to copy your actions.
Starting point is 00:20:17 So make you feel like you're seeing her. I feel very welcome in your presence. Warm cup of tea. But what are some of the consequences of this? It means that naturally without realizing it, we're soaking in the behaviors of others and copying it. Other people, look, the world is messy. The world is unpredictable.
Starting point is 00:20:38 We are constantly as human beings striving to make sense of how to optimally navigate this world. You, as someone who I can trust, someone I admire, you're giving me all sorts of information. So I'm taking that in and I'm using it to guide my own behavior unconsciously. Because I could count on you. Now if it's someone else who I don't know
Starting point is 00:21:01 and I don't trust, I'm not gonna mimic them as much. Now you can have fun with this effect if you want. Like you might be talking to someone and you could push its limits. You know like, Lori does this when she interviews new graduate students. I'm just joking. That's gonna be an edit.
Starting point is 00:21:23 But you could, you can do a little bit of experimenting to see how this actually operates. It is a powerful, powerful phenomenon. And if you see someone mimicking you, I think it's a sign of a flattery. Like they actually hold you at some level of esteem. Now if you're not mimicking, don't take that the wrong way. If you're not being mimicked, right, you could reframe it.
Starting point is 00:21:45 But that's kind of the behavioral copying we do, just kind of unconsciously. Sometimes when we see other people's behavior, it affects the way we think about things and reason about things. This is a phenomenon that's often been called social benchmarking, what's that? This is this wonderful study where,
Starting point is 00:22:02 I don't think you could actually do this nowadays in the lab. This was done maybe 60 years ago, this study. And participants came into the lab and they were actually injected with adrenaline. But they didn't actually know it was adrenaline. I think they were told it was vitamins or something to that effect. And so they've got these kinds of arousal symptoms, right?
Starting point is 00:22:27 They're like energized physiologically. They don't quite know where this energization, is that a word? We're gonna run with it, sounds okay? Okay, energization is coming from, it's definitely not a word, that energized feeling, they don't know where it's coming from, and what the experimenters do in one condition, they have this actor come into the room
Starting point is 00:22:53 and he acts like euphoric, like he's just super, super happy, and in another condition, you have an actor come in and he's really angry. And what the experimenters want to see is, does the subject who's been shot up with this adrenaline, does the behavior of the other person change the way that they behave? Right, so you've got all these feelings,
Starting point is 00:23:16 but you're not sure how to make sense of it. And so what they end up finding is that when you're in the presence of someone acting really angry, you start acting more angry as well. If you're in the presence of someone acting really angry, you start acting more angry as well. If you're in the presence of someone who is acting euphoric, you kind of start behaving happier too. So it's another example of how other people have a potential to powerfully shape
Starting point is 00:23:38 the way we ourselves respond, and in this case behave. And that is particularly true when you are not sure of how to behave or you are not sure how to make sense of what is going on inside you. And I think that particularly fits with this study right you know these subjects are shot up with this chemical like they thought they took a vitamin and now all of a sudden they're just feeling like this sense of energy like they don't know what's going on and so they look to this other person to be like, oh, we're angry now, we're angry at the experimenter,
Starting point is 00:24:08 oh, we're euphoric. But that happened in this weird, strange, possibly unethical now experiment, but this happens all the time when we have an experience that we're kind of not sure how to make sense of and we have to look to other people. So this reminds me of a story with my oldest daughter. And a couple of years ago, she transitioned to a new school.
Starting point is 00:24:30 It was a lot more demanding academically than the school she was in before. And I go up into her bedroom one night, and I notice she is physically distressed. She's really getting worked up. She seems very, very anxious in a way I've never seen her experience that emotion before. I go, sweetie, what's going on? What's wrong? And she's like, breathing heavy, like, I don't know what's
Starting point is 00:24:56 happening. Like, I'm feeling these things in my stomach. And what's going on? And and so then that's my opportunity to get in there and help her interpret this uncertainty. Sweet so then that's my opportunity to get in there and help her interpret this uncertainty. Sweetie, that's your body doing exactly what it's supposed to be doing right now. You've got a really important test tomorrow. And you're experiencing this response that's saying, hey, you need to do a little bit more studying before you go to bed.
Starting point is 00:25:22 That's it. You're actually lucky. You're fortunate you're experiencing this. Because it's like a little bit more studying before you go to bed. That's it, you're actually lucky, you're fortunate you're experiencing this because it's like a little internal cue telling you to prepare. And the moment I gave her that interpretation, her entire demeanor changed, right? The anxiety went way down and she got into studying. So what I've done there is I reframed
Starting point is 00:25:43 the experience for her. I reframed her bodily reaction. This is taking a page straight out of research where you tell people to either make sense of their physiological symptoms of anxiety, either as a threat, oh my God, something may be wrong, versus a challenge, like this is your body rising to the occasion.
Starting point is 00:26:03 And it worked like clockwork. And so that is one powerful potential that other people have for us. Other people are often in a position to help us reframe our circumstances in ways that can really put us on the right trajectory. Or the problem is that war put us on the wrong trajectory. And I'm cognizant we're having this conversation in front of a high school audience. Students, how many times have you gotten a bad grade
Starting point is 00:26:31 on something, not really sure how to take it, but you show your parents or you show your friends and they either react and like, that's fine, it's like just one paper, or they're like, oh my gosh, you got that grade, I don't know how that's gonna affect your college, what does that do to you? And so I think it's like just one paper where they're like, oh my gosh, you got that grade, I don't know how that's gonna affect your college, what does that do to you? And so I think it's great that your daughter had a parent
Starting point is 00:26:50 who's so careful to help her rethink that emotion in a way that's good. I worry so often we do this in a way that's not great, that as parents, as mentors, our first reaction is to kind of feel upset at someone's failure rather than say, oh, this is great, this is this cool opportunity. But our reaction is changing how somebody else might be feeling about a particular situation
Starting point is 00:27:12 they find themselves in. I worry about it too. And that's why I think conversations like this, all the, you know, this aside with you all are exceptionally important because what knowing about how this works gives you the opportunity to do is number one. When people come to you, when your friends, your siblings, later on in life, other colleagues come to you for support, you are now mindful of the powerful role that you exert on their
Starting point is 00:27:41 emotional lives. And you should take that really, that's a serious responsibility that you exert on their emotional lives. And you should take that, really, that's a serious responsibility that you have to do good for other human beings. And if you know how to steer their ways of thinking, you can really help them. But it also gives all of you the opportunity to be a lot more selective about who you talk to about the issues that you are struggling with.
Starting point is 00:28:11 I think a lot of us don't think twice about who to go to for support. We just feel like we've got to talk to other people, let's find someone and let it out. And sometimes it's like flipping a coin. Who's going to push you down the wrong path or the right one? And it doesn't have to be that random. So I think this is sometimes the thing that's about other people affecting us
Starting point is 00:28:28 that's so frustrating is like, people who are trying to do good, trying to give advice, trying to help, sometimes wind up messing us up. And you've actually seen this in a new domain and a new paper that just came out where the kind of advice that people are giving, maybe even about the benefits of social connection
Starting point is 00:28:43 and talking to people can sometimes go awry. Tell me about the new loneliness study. So this is some really exciting research. It's led by a graduate student in my lab, Michaela Rodriguez. And let me start by just asking all of you, how many of you here have heard quite frequently this messaging that being alone is bad for
Starting point is 00:29:07 you. It's toxic. You want to stay away from those experiences. This is a pervasive message right now. There's a huge amount of attention within this country and several others as well. There's I think a minister of loneliness in the UK and Japan, there's a huge amount of attention trying to help people combat experiences of being alone and the feelings of loneliness that accompany those states.
Starting point is 00:29:35 Being lonely has been compared to smoking cigarettes in terms of its impact on your health. And so what we've done across a series of studies is try to understand how the messaging that we are giving to society about this might help or hurt folks. And so here's what we've learned. Number one, there's actually nothing intrinsically bad
Starting point is 00:29:59 about being physically alone for circumscribed periods of time. Not chronic isolation. being physically alone for, you know, circumscribed periods of time. Not chronic isolation, but being alone. How many people here actually find value in being alone sometimes? Right? It can be kind of great, it can be restorative,
Starting point is 00:30:18 it can be a source of creativity. So what we've seen in lots of research is how you think about being alone, is it good for me or bad for me, directly impacts how you experience that side. If you think being alone is bad for you, if you're sitting at the lunchroom and you're eating by yourself one day, you think, oh boy, not good.
Starting point is 00:30:37 That's gonna lead you to feel lonelier. If you think this is an opportunity to rest and restore, be alone with my thoughts, this could be a good thing, you actually feel better when you spend time alone. Okay, and we see that over and over again. Here's why this is really important. We did this analysis where we went back several years and we looked at every major news article
Starting point is 00:31:00 that talked about being alone, and we coded it rigorously for, are you describing this experience about being alone, and we coded it rigorously for, are you describing this experience of being alone as something that's good for you or bad for you? Overwhelmingly, the media describes experiences of being alone as bad for you, as toxic. Why that matters? We've shown, if you give people news articles,
Starting point is 00:31:22 in one condition, they describe being alone as bad for you, and in another condition being alone is good for you, what information you are exposed to there directly impacts how you think about this, what this state does for you. So if you're reading these articles, being alone is really bad for you, you think it's bad for you.
Starting point is 00:31:43 And that in turn makes it bad for you. It's almost a self-fulfilling prophecy. So it's again, it seems like another situation where hearing how other people are talking about it is affecting how we might think about it. Maybe we're kind of in between of like, you know, good points and bad points, but you hear other people saying,
Starting point is 00:31:59 oh, this is so bad, it becomes a social benchmark, which affects your own emotions when you're in that state. That's right. And what's really tragic about this phenomenon is I genuinely think the folks who are behind this messaging are pushing it out there to help people. But what we are learning is that their attempts to help society may be actually backfiring. And so we want to avoid these moments
Starting point is 00:32:28 where being around other people winds up backfiring. We want to avoid these moments when other people's emotions make us feel bad or other people's behaviors make us do something that might not fit with our goals. But how do we do that? Luckily, when we get back from the break, Ethan is going to help us out.
Starting point is 00:32:44 The Happiness Lab, live from Chote Rosemary Hall. Thank you. We are back. The Happiness Lab, live from Chote. We are back. The Happiness Lab, live from Chote. So now we're going to do the fun part of our conversation because we're going to talk about how we can kind of use other people in a way that really does make our emotions feel better, that does allow us to achieve our behavioral goals and so on. A kind of set of like social hacks that can be these powerful tools for shaping our happiness
Starting point is 00:33:23 ultimately. So let's go back to one of the things we talked about before, emotional contagion. What are some hacks that we can use to kind of have other people, what are some hacks that we can use to catch other people's emotions in ways that are good for us versus bad for us?
Starting point is 00:33:39 I think number one, this more than any phenomenon that we talked about today, this is where knowledge is power is so unbelievably relevant. So I did a little bit of intervention a little bit earlier where I shared with all of you how your facial expressions can impact us up here. And some of you have responded very nicely,
Starting point is 00:34:00 others I think, there's still some room for improvement. Maybe a lot. Some are falling asleep. we're having this conversation a little early, that's cool. It's all good. So I'm joking. But knowing how this works can be really powerful. So as someone who leads different groups and teams,
Starting point is 00:34:18 I'm exceptionally sensitive to the kind of emotional displays in the group and the demeanor in the group. And if I find that one or two people are consistently showing up in a way that is cascading and impacting everyone else, I intervene right away. I do it with compassion, I often explain how this works, and that is often enough,
Starting point is 00:34:43 but it is really important to do it because the entire spirit of the lab or the group can easily nosedive if I don't address this right away. And I love this suggestion so much because I think sometimes when we hear about these effects of emotional contagion, we're like, oh my gosh, we're just totally at the mercy of the people around us,
Starting point is 00:35:04 and I'm just like, my emotions are stuck. But what you have to understand when you hear, we're like, oh my gosh, we're just totally at the mercy of the people around us, and I'm just like, my emotions are stuck. But what you have to understand when you hear those effects is like, that also means you have agency, right? If you roll into your team, and everybody's kind of feeling down, you have to remember like, wait, I have the agency that if I place a seed of a little bit of optimism, a little bit of humor, a little bit of something,
Starting point is 00:35:22 a little bit more positive, energy, whatever you need, that seed is gonna spread. And what's really cool about the fact that there are these ripple effects, these so-called affective spirals, is like if you plant that seed, and even if it's a little forced, even if you're kind of trying a little bit, if other people catch it,
Starting point is 00:35:39 they're gonna catch that a little bit authentically, and then they'll feed it back to you, right? So you can kind of be the seed that starts this spiral of something. That's right. And you can leverage a lot of the other effects that we've been talking about. So I'll often purposefully overcorrect and positivity and happiness. Like, don't I look ridiculous? He's smiling. He's smiling really jokingly. The students, if you see their faces, they're like, why is he making that expression?
Starting point is 00:36:02 Yeah, that's true. Yeah, but there we go, we got the laugh. So I'll often focus in on the one person who maybe isn't showing the right kind of attitude and either not directly through these kind of chameleon effects, try to loosen them up, or maybe I'll ask them, so hey, so what's going on? Anything good happen this weekend? Try to shift their mood deliberately.
Starting point is 00:36:26 So that's sort of emotional contagion. We talked a little before about sort of venting, this idea that sometimes we want to share our emotions with other people or share our troubles with other people, but often sometimes there are people out there that don't necessarily mirror back to us what we want to hear. They kind of can hype us up or get us even more upset
Starting point is 00:36:45 or more frustrated. How do we do a better job picking people we should vent to more successfully than others? So this, it turns out, is actually pretty simple to do. And when I think about all the science I've written about in this book, this is top five pieces of information that I use in my own life and really benefit from it quite a bit. So I think about who are the
Starting point is 00:37:10 people in my life that when I go to to talk to them about a problem, they don't just listen and demonstrate that they support me and have my back, but essentially egg me on, which is what happens when you co-ruminate with someone else. So here's the situation, like something bad has happened to you and you go to talk to someone else about it. So I have a difficult interaction, let's say with a colleague and I call Lori, Lori, can you believe what this person did? And you say, Oh my God, I can't believe they did that. They suck. Why are you even in that university? It sucks. Like you need to get rid of all your cut. Like you see what I'm doing? I'm just like fueling the fire, right?
Starting point is 00:37:47 I haven't gone into problem solving mode. I haven't tried to deescalate the situation. And when you do that for me, I love it. Love it in the moment. It is indulgent. It is, yes, Lori's on my side. She hears me, she feels me. So that's really good for our relationship
Starting point is 00:38:03 to do a little bit of that kind of back and forth expression and venting. Ideally though, at some point in this conversation, Lori says to me, Oh man, that sounds tough. But like, how are we going to deal with the situation? Like, you know, like what should we do to shift your emotion? Let's play Don't Stop Believing because that's a really fun song and you'll feel better. Like we just do whatever to kind of get back to a good mood.
Starting point is 00:38:26 She's playing that is one of my favorite emotions. He wanted to play that coming out, but we nipped that in the bud. Yeah. But, and that's important because as you said, the venting, the co-ruminating, as we've called it, it's really good for our relationship, but it's really bad for both of our emotions, ultimately. That's right. Because if I leave the conversation, that terrible interaction with the colleague didn't even happen to me, but now I'm having a terrible day too, and I haven't helped what I think
Starting point is 00:38:53 Ethan probably wanted out of this conversation, which is a way to shift his emotions back. I mean, I had a conversation, sometimes, like, I'm a, you catch the emotion, a friend called me up and they just, they didn't even give me a chance to help shift their perspective. They just rapid-fire launched in and then I hung up, okay I gotta go. And for the next three hours I'm just going over in my head what happened to them. And I'm taking on all the emotional baggage. So those are not the best kinds of conversations to make you feel better. The best conversations do two things. First, the person you're talking to,
Starting point is 00:39:27 they listen, they empathize, they normalize what you're going through. Laura, you're not alone. Like anyone would feel this way. This is a common human experience. A lot of people have this bad day with colleagues. It doesn't mean every day is gonna be bad with your colleagues.
Starting point is 00:39:39 And so you start broadening the perspective. That is the art of being a good emotional advisor. And so my advice to everyone here is to, like when you're done, if you care about this, make a little table, personal problems, school problems. List out all the people you talk to about those different kinds of problems. Some of you may have the same names
Starting point is 00:40:03 of people on each column. Like you talk to the same people about personal stuff and school stuff. Others may have different names. Some of you may have no names. Doesn't matter. I'm just doing an audit here. Who is your emotional advisory board? Once you have those names, then I want you to think to yourself, okay, who are the people on this list who do two things when I go to them? First, they listen
Starting point is 00:40:26 They empathize with me, but then they help broaden my perspective They help shift the way I think about that wasn't it that wasn't purposeful I was just slipped in there his book is called she's called shit. He's pointing. Yes. That was terrible Not intended, but who are the people who help you reframe how you're thinking about your circumstances to ultimately allow you to move on? Those are your emotional advisors. Circle those names. For all the names you didn't circle, you've got two choices.
Starting point is 00:40:56 Number one, go get a red Sharpie and cross their names off your list. Something kind of cathartic about doing that's satisfying. It's a legitimate option. There are some people who you can be super close, you love them, talk to them about other stuff, but not the big problems in life, if they're not serving you well there. The other opportunity you have is to educate those people
Starting point is 00:41:22 who aren't serving you well in this capacity by sharing with them what you've learned. And I feel like it's important to give you a disclaimer. There's an art to doing that well. I would not advise you to pull those people aside and say, hey, I just went to this presentation, you know what I learned? You suck as an advisor. Like, you really, you make me feel bad,
Starting point is 00:41:44 I know you love me, but it doesn't help so quit it, okay? Can do this and said, probably not the most elegant way of intervening. A better way is, did you know that actually just sharing out stuff and just getting me to rehearse things doesn't actually help. I had no idea that actually, if you really wanna help someone,
Starting point is 00:42:03 you need to look at that bigger picture. Or if you don't want to do that, you can say, I just listened to this awesome live taping of the Happiness Lab. That was at my school. It was at my school. And I think you'll find it really interesting. I learned all these things I never knew about. And then you hope they get to the end of the podcast.
Starting point is 00:42:23 How many people get to the end of the podcast. How many people get to the end of the podcast? Everybody. Everyone, okay. Come on. That's it? That wasn't even a joke. That was just fun. All right, so that's kind of dealing with
Starting point is 00:42:35 sort of fighting motion contagion, how we can sort of get people to help us vent better, vent more effectively. How do we deal with the social comparison? You talked a little bit before about kind of using it more productively, but what are our go-to social hacks then? So social comparison, so number one, if you do it, there's nothing wrong with you.
Starting point is 00:42:57 I can't tell you how many people I encounter who they feel bad about themselves because they're making these social comparisons. It's as though it's a sign of weakness that you're referencing other people. This is not a weakness. This is how you are wired. It is how we are built.
Starting point is 00:43:16 And simply recognizing that should be liberating to some degree. It certainly is for me. Like, I do it, I can't help it. It's how we function. So number one, recognize that. That will help. Number two, if you find yourself making a comparison
Starting point is 00:43:32 against someone who is outperforming you in some way, flip it, right? It's no longer, oh my God, they're doing so much better. They did it, so can I. Use it as a source of motivation, as fuel to propel you, it's showing you what is actually possible, what you are capable of achieving.
Starting point is 00:43:54 We tend to feel worse about the comparisons we make to people who are like us. Right, so you're, like you'd be a great example for me, you are like me in many ways. If you are outperforming me in some way, that's really gonna sting. But the fact that you are like me also means that what you've achieved
Starting point is 00:44:12 is something that I can do too. I think you will be amazed at how quickly this little reframe can totally reroute your emotional experience. There's also an interesting way that you can use the sort of social benchmarking with that too, which I find can be really powerful, right? You think like, oh, that person's like me, I can achieve that too.
Starting point is 00:44:32 But then you also then ask the further question of like, well, what are they doing that like I'm not doing? Absolutely. I had this good friend of mine who is like, I'm not a very fit person. She was also not a very fit person, but kind of she'd gotten a little bit sick and then just like really devoted herself to fitness
Starting point is 00:44:49 and just started going to the gym all the time and so on. And I found myself doing the like, man, she's getting so fit. Like she's just like doing so well and feeling that social comparison, that envy. But with this hack, I could do the following. I was like, well, she was just like me before. She was also unfit. But then I asked myself the question,
Starting point is 00:45:03 well, what's she doing? I'm like, well, she's going to the gym. She was also unfit. But then I asked myself the question, well, what's she doing? I'm like, well, she's going to the gym every day. She's really paying attention to what she eats. She's going really hardcore with it. And then I had this realization of like, well, I could do that too, but I also have to do all the other hard stuff that she's doing.
Starting point is 00:45:16 And then you could ask the question reasonably, do I wanna do that hard stuff or not, right? I think this can be powerful, right? Because you remember like, it's not just by some accident often that people are doing better, especially if they've made a change, especially if they started like you. Often, you know, they're putting some work into this.
Starting point is 00:45:32 They're making choices that maybe you are not making now, but you could do better. I experienced the very similar phenomenon. It was not with someone who was like me per se. It was with President Obama. And so not like me. And but I remember it was like I was just starting as an assistant professor and you know it was hard being an assistant professor. I was grinding away and I wasn't exercising regularly and I came across an article about how Obama exercised every day. And immediately I come across this information.
Starting point is 00:46:06 Now I'm really feeling bad about myself. Like my pants aren't fitting to begin with. And now I'm finding out that the president of the free world, right, is able to do this. Not good. So what did I do? And back then, it took me a while to reframe this because it wasn't top of mind as it is now.
Starting point is 00:46:27 But eventually I did and I thought to myself, you know what, if that guy who's a lot busier than me, and a lot more important, can find time to exercise each morning, so can I. And to this day, that is a guiding motivation I use to get me to the gym. It's so funny because I have this similar thing when I'm at the gym and I have this trainer who is trying to help me, but you know, it's tough for him. But sometimes he'll make me do planks and I hate doing planks.
Starting point is 00:46:55 But I remember hearing that Ruth Bader Ginsburg, the former Supreme Court Justice, did like three minutes of planks every day and she was like 80. And so when I hate this, I'm like, Ruth Bader Ginsburg was so much older than me and she could do this, and I feel like I should be able to do it too.
Starting point is 00:47:12 What we are talking about here is weaponizing these social comparisons to your benefit. We stumble into them, and don't wait to stumble into it, jump in there and do it. And the quick flip side, I think we're winding down here, is it works the other way too. If you find yourself coming across a case,
Starting point is 00:47:35 someone or a group of people, tragedy has befallen them, and you instantly interpret that as, oh my God, what if that happens to me? I was just recently in in DC, for example, when the plane crash occurred, I actually flew in like a half hour after that happened. And many people that I was around, were constantly were really overcome with negativity because they were thinking about, Oh my God, what if this had happened to me? You can flip it, right? If you don't want to feel that way, Oh my God, how lucky am I that this didn't happen to me? It's a very easy switch.
Starting point is 00:48:18 So I'll say one more thing, 15 seconds, and I'll throw it back to you. A lot of people think that managing our emotions is hard. It has to be hard. It sometimes is hard, but it doesn't always have to be. There are lots and lots of tools that we can use that make emotion regulation easy. And I think the more you can familiarize yourself with those easy to use effortless shifts and thank you to you for helping share these things with the world in your podcast. I think the happier we all will be. So well, Ethan, thank you so much for helping us figure out how we can use these social hacks to shift our emotions. I think I speak for all the folks in the room and listening at home and say you're really feeling like shifting is going to be a little bit easier.
Starting point is 00:49:07 And we'd like to thank you for all your help. Thank you so much. Thank you. Thank you. Thank you. Thank you. Thank you. Thank you.
Starting point is 00:49:13 Thank you. Thank you. Thank you. Thank you. Thank you. Thank you. Thank you. Thank you.
Starting point is 00:49:17 Thank you. Thank you. Thank you. Thank you. Thank you. Thank you. Thank you. Thank you.
Starting point is 00:49:21 Thank you. Thank you. Thank you. Thank you. Thank you. Thank you. Thank you. Thank you.
Starting point is 00:49:25 Thank you. Thank you. Thank you. Thank you. Thank you. Thank you. Thank you. Thank you.

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