The Happiness Lab with Dr. Laurie Santos - Harnessing People Around us to Feel Happier (Live with Ethan Kross)
Episode Date: March 10, 2025Hell is other people. They can upset us, depress us and infuriate us. Their bad moods can bring us down. And their achievements can make us feel like failures. But it doesn't have to be this way. ...; Psychologist Ethan Kross says there are simple things we can do to make our daily interactions a source of fulfilment and joy. Ethan's the author of Shift: Managing Your Emotions So They Don't Manage You and founder of the Emotion and Self Control Lab at the University of Michigan Recorded before a live audience of teen students at Choate Rosemary Hall.See omnystudio.com/listener for privacy information.
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Pushkin.
Hey, happiness lab listeners.
Today you're in for a special treat.
If you're a regular listener of this podcast, you've probably already gotten a chance to
hear from my good friend, the psychologist, Ethan Cross.
In fact, Ethan just visited the show as part of our recent how-to season, where
he gave us his top tips for hacking negative emotions.
Lots of these ideas come from his new book, Shift, Managing Your Emotions
So They Don't Manage You.
But in that interview, we only got to scratch the surface of the cool work
that Ethan does in his emotion and self-control lab at the University of Michigan.
So to mark the publication of his new book, Ethan asked me to join him on stage
for a live recording of this podcast
at Choate Rosemary Hall, an independent school
not too far from my hometown in New Haven, Connecticut.
In front of an audience of teen students,
Ethan and I got to chat not about hacking our emotions,
but about the effect that other people
can have on our feelings
and the big effects we can have on other people too.
I definitely learned a lot from this conversation
and I think you will too.
Welcome to the Happiness Lab Live,
where we are coming in from Chote Rosemary Hall.
We have a fantastic audience of folks here
for a really fun conversation
with one of my favorite psychologists, Ethan Cross.
So Ethan is a professor at the University of Michigan, both in the psychology department
and at the Roth School of Business.
He's the director of the emotion and self-control lab.
He's an expert on strategies we can use to control our thoughts, feelings, and behaviors.
As you might guess with an expertise this cool, Ethan's a sought after consultant and speaker.
He's worked with famous CEOs, professional basketball teams,
and has even been hosted at the White House,
all to help leaders and folks who need it
regulate their feelings and emotions.
Ethan is the author of the national
and international bestselling book, Chatter,
the voice in our head, Why It Matters and How to Harness It.
This book was chosen as one of the best new books of 2021 by Washington Post, CNN and USA Today.
But he's just written a fabulous new book.
It's so exciting, we're here on launch day today.
A fabulous new book entitled Shift,
Managing Your Emotions So They Don't Manage You.
Ethan is already a regular on the Happiness Lab.
I'm super psyched that he's agreed to help me out
with this live episode today
because we're going to be exploring an important topic,
how we can harness the people around us to feel happier.
Please join me in welcoming to the Happiness Lab live, Ethan Toss.
Applause
Alright, Ethan. So today we're talking about a bit of a paradox
when it comes to our happiness
and our emotions.
You and I talk a lot about things we can do to be happier, and one of the biggest pieces
of advice that we often give is just that we can use other people to improve our happiness.
Social connection is such a huge predictor of the way we feel, often it's a thing that
we can do to make ourselves feel good, but if we're paraphrasing Jean-Paul Sartre, hell is other people.
Like other people can also be a little bit of a pain in the butt.
As an expert in emotion, can you resonate with this?
Like completely, you know, other people can be our greatest ally
or our worst enemy when it comes to managing our emotional lives.
And what's really interesting to me about this issue
is we don't get a user's guide
for how to steer our interactions with other people.
So I'm curious, and I think the rules here are,
no hands, but if you agree with something, clap.
How many people here sometimes go to someone else
to chat about a problem and find that
it just makes you feel worse?
Often not our intention,
but sometimes this happens with people we really care about.
Sometimes it's our loved ones.
I often joke, but mean this quite seriously.
There are many people in my life
that I am exceptionally close to.
DNA determines those close connections,
if you know what I mean.
I don't talk to them about problems
because I know that when I do,
it's just gonna take me down the wrong path.
And so I think it is critically important
to understand how to harness your relationships
with other people and also the way you interact with others
to make sure those interactions contribute to fulfillment,
happiness, and so forth, rather than push you
in the opposite direction.
So let's take a deeper look at some spots
where we get it wrong.
One of the pieces of psychology that I think
is really relevant here is some work
on what's called emotional contagion.
What's emotional contagion, and why can it kind of
take us off track when we're dealing with other people?
So we are a social species.
We are constantly looking to other people
for how to understand ourselves.
And what we have learned is that we actually catch feelings
from other people quite easily.
So when you enter a room and you see people
with a glum look on their face,
sadly, as professors I think this may happen more often than you'd like to admit,
right? You go into the room and you see everyone. This immediately gives me
information about what the temperature in the room is like and I experience
that emotion. And that could be adaptive, right?
It signals to me maybe I've got to loosen things up.
But we know that emotions cause what we call
a ripple effect.
They very quickly cascade into our own lives.
And if you're not aware of this,
you can catch the wrong set of feelings.
And so we're all vulnerable to this,
for better or worse.
And I think one of the ways that I've seen this play out
is that it's not just a one-on-one contagion.
It's not just like, I might catch the emotions
that you have, or I might catch the emotions
from the audience.
But then we tend to kind of transmit that
to other situations, too, almost like a virus, right?
So say I have a conversation with Ethan.
This would never happen with Ethan,
because obviously Ethan's a very happy person
who's never gone. But let's say I have a conversation with Ethan, and he never happen with Ethan, because obviously Ethan's a very happy person who's never glum, but let's say I have a conversation
with Ethan, he's feeling really frustrated,
he's feeling really down, I leave that conversation
and then I go teach my class,
and then I transmit that to my class,
or I go on social media and I post something
that's kind of frustrated and glum or angry.
Like, you can see what researcher Seagal Barside calls
these affective spirals, where it's like,
not just like one person catches one person's emotion,
but it's kind of a spiral that can almost transmit
to a community.
So it sounds like this can be really bad
when it comes to the sort of emotions
that are kind of naturally free-floating around
if we're dealing with negative emotion.
Well, with negative emotions, it can certainly be the case,
and I think that's particularly true with social media,
where we see the viral spread of negative emotions
happening really, really fast.
You come across news and it affects you.
You see someone else displaying a negative reaction.
You feel it as well,
and then you quickly pass it on to someone else on the feed,
and then it just cascades further and further and further.
And so this is where I think knowledge is power.
So knowing about how this works, it just cascades further and further and further. And so this is where I think knowledge is power.
So knowing about how this works,
I think for me in my experience as a human being
is very powerful.
So if I enter a room and I see one or two people
are conveying facial expressions
that I don't particularly think are conducive
to the kinds of interactions I wanna have,
I'll try to loosen those people up
and try to turn the frown around.
And I think it's important to this idea
of knowledge is power.
I think in part when we're often in these social situations
we're around other people, it can be important
to remember how affected we are by them.
I think about this a lot in workplace settings
where you go to work and the people on your team
might be feeling optimistic or they might be feeling
not so happy and you're gonna catch that.
But here we are at Choate today, I think this is so important
in school context, right?
Whether it's on your athletic team,
whether it's in your classroom, the emotions of one person
are gonna transmit in this way that can be, again,
sort of dangerous if they're negative emotions that we're dealing with.
Absolutely.
How many people here have been told,
don't compare yourselves to other people?
So, sounds beautiful, that piece of advice,
but easier bleeping said than done, right?
Like, is that easy to do?
Just stop comparing yourself to other people.
So talking about the way that other people can affect us,
I'm reminded of a time that my daughter asked,
my daughter who's in high school
wanted more screen time one night
and was like really, really supreme court level
like litigation here
arguing for more screen time. I was like, no.
And I said, well, no other families
give their kids more screen time.
And then she comes back and goes,
I thought you said we don't compare ourselves
to other people.
Yeah.
It's pretty slick, huh?
I mean, I was proud inside, but I did not show it.
I regulated that emotion and I just held true.
But what I realized in that moment was
that directive I gave,
we don't compare ourselves to other people,
probably the worst advice I could ever give
because it is not possible not to reference other people.
We are constantly looking to others
to make sense of who we are.
This is called social comparisons,
that's how we operate.
And I think the more we embrace that, the better,
because then there's an opportunity
to make social comparisons wiser,
to steer those comparisons so that they don't
maybe negatively affect us.
There's also the opportunity to benefit
from this emotional contagion effect, right?
Like earlier on, when everyone else was clapping,
did that feel good to folks here?
Yeah.
Right?
I felt great.
I loved it.
I remember I was telling Laurie the story earlier
when I was in college, one of the most memorable classes
I ever took
was a class on communications.
And the instructor said, there is an art
to being a good audience member.
I'm scanning you all right now to see
who's gonna get an A versus an F.
Couple of F's here, right?
So the art to being a good audience member
involves a gentle kind of,
raising your cheekbones, smiling. Not you're good.
I love it. Keep going. Already I feel great.
Edith's pointing at one studio and it was like really kind of kindly smiling and looking very compassionate.
Kind of smiling. And you know it's fine to do that in your head. You could say this is terrible.
Yeah. I can't wait to go back to what I'm doing. Doesn't matter for us up here because we're
catching these signals from you.
You're conveying information to us.
And so you can use that if you know how this works,
you can use it to your benefit
to make other people feel better or not, right?
And so that's where the knowledge is power
for how I think all this works.
And we'll talk more about social comparisons, I'm sure,
but likewise.
Yeah, well, let's dive into it now
because I think, you know,
we were just talking about emotional contagion
as one way that we catch other people's emotions
in person and also online, as you mentioned.
I think especially online but also in person,
another way that other people negatively affect our emotions
is through social comparison.
And that can feel particularly frustrating
because sometimes even in a situation
where you feel like you're objectively kind of doing okay, if you see somebody doing better than you,
it can make you feel kind of crappy.
Whether that's, oh, they had a better vacation than me,
or again, here we're in high school,
they're getting better grades than me,
they perform better than me,
they're doing better at work, making more money,
for folks in the adult world.
It just seems like all of it
makes you feel kind of bad about yourself.
And it's always possible to find someone
who is outperforming you.
I mean, it's remarkable.
We can always find that person.
Sometimes, I mean, a lot of people describe
the experience of being on social media.
A lot of people here on social media.
Yeah.
Okay.
So anyone ever feel like when you're on Instagram
or whatever platforms you're on,
that it's kind of like navigating landmines.
Like you're going through it, you're feeling good,
you're seeing the funny movie, great, great, great,
and then you catch something that, oh crap, I suck.
Does anyone ever have that experience, or is it just me?
Yes?
So you don't know when it's gonna happen.
And we do know from lots of research
that most of the social comparisons we make,
and we are doing these comparisons all the time,
do tend to push us in the negative direction.
So we make comparisons against people
who are outperforming us in some way,
we don't feel great about our lives.
You can actually reframe those comparisons to your benefit.
And up until I knew about the science here,
I was just a victim of these comparisons.
I'd feel kind of glum, you know, I'd go lay on the couch
when you put some washcloth on my head,
oh, I'm such a failure, haven't lived up to my,
you know, blah, blah, blah.
That was a joke, folks, he was trying to make a joke.
We won't even try that one again,
because that was just, I like this,
where you could just edit it out.
You just edit it out, if the joke doesn't work,
it never works.
Yeah, this is good.
So here's what you do, you can flip it.
So now when I come across that situation,
I think, wow, they achieved this, so can I.
And now it's not competition,
now this is information that I can use
to try to aspire to reach that goal.
That's a little, little reframe we call it
that is powerful because it neutralizes
that negative social comparison, which is inevitable.
And now that I know how to do it,
and this was a big reason for writing this book,
is if you have the tools to push your emotions around it
becomes really easy to do it. It doesn't have to be super complicated. You can
also do it in the negative direction. You come across someone who is doing a lot
worse than you and maybe you think to yourself, oh my god what if this happens
to me? Right? That makes people feel really anxious sometimes. Rather than
thinking about making a comparison and feeling that way, you could flip it.
Wow, I'm so grateful this hasn't happened to me.
Simple switch puts you in a totally different direction.
Do you ever do this when you make social comparisons?
Like tell the world, Lori, you have been silent
on you making the comparisons.
It's been just about me so far.
Yeah, I think, so this is one of the studies I teach
in my class, and just like so profound at how,
not only how bad social comparison makes us feel,
but how much like, sometimes when we're socially comparing,
we just like don't have any justification for it at all.
And it's a study that happened, a very famous study
with, in sports, researchers went
and they looked at Olympians who were on the stand,
so these are people who won gold, silver,
and bronze medals at the Olympics, standing on the stand,
and what they did was they videotaped
their facial expressions to see who was feeling
which emotions, right?
And so first the gold medalists, what are they feeling?
Well, they're feeling happy, elated,
they're smiling, it's fine, right?
They're best in the world, right? Now we cut to the silver medalists, what are they feeling? Well, they're feeling happy, elated, they're smiling, it's fine, right? They're best in the world, right?
Now we cut to the silver medalists.
What are they feeling?
They're second best in the world,
literally better in whatever their sport is
than billions of other people.
What emotions are they experiencing?
If you analyze their facial expressions,
it's not happiness, it's emotions like contempt,
deep sadness, grief.
They're not even in the positive camp anymore.
They're just experiencing only negative emotions.
Why?
There's a really obvious social comparison there
when you won the silver medal.
You really almost got gold, but you didn't get it.
So what are you feeling?
You're not feeling like, you know,
slightly less happy than the best in the world.
Even though you are the second best in the world,
you're feeling awful, right?
But the reason I
like this study is that it also points to a way that we can do better because
those researchers also measured the emotions of the bronze medalist, the
person who did third, right? Now you might think, well if the silver medalist is
feeling really terrible and contemptuous and experiencing grief, then the bronze
medalist is going to be doing even worse, like they're gonna be totally miserable,
right? Turns out not so. The bronze medalist is showing incredible elation,
huge smiles, sometimes even huger smiles
than the gold medalist, which is weird.
So you ask the question, what's going on?
Well, what's going on, again, is social comparison.
Who's the bronze medalist comparing himself against to?
Not gold, because that was like several seconds
or several points or whatever away.
The bronze medalist is saying, oh my gosh,
if I was just a little bit slower,
if I performed a little bit worse,
I wouldn't be getting any medal at all.
Like I would just be clapping from the back of the stands
going home empty handed.
I feel awesome.
The bronze medalist comparison makes him feel good.
And this is why I always joke with my students
that when you're trying to fight social comparison,
you shouldn't look for the silver lining,
because the silver, you should look for the bronze lining.
I would feel almost like it was a good joke, thank you.
But Lori, like the way you just described it,
so completely agree with that route
to harnessing social comparisons,
but when you describe the silver medalist as,
hey, you are number two out of seven billion people
on the planet right now, that's a reframe too
that the silver medalist can use that is really powerful.
And if there's one big picture lesson
that I would love all of you to take away
from this conversation with us
about managing your emotions, it is that you can be proactive in how to do it.
Oftentimes, we just stumble into emotional reactions.
We make the comparison, it leads us in a particular direction, and then we just kind of ride it out until it peters out.
But you can get in there strategically,
doing the kinds of things that Laurie and I
are talking about, to nip those reactions in the bud,
or extend them, or lengthen them,
and increase their intensity, whatever you want to do,
if you understand the specific tactics that exist.
And there are lots of them.
And so when we get back from the break,
we're going to talk about some tactics we can use
to deal with not just the way other people affect our emotions, but the way other people
affect our behavior.
The Happiness Lab.
We'll be right back.
All right.
We're coming back from the break.
The Happiness Lab at Choke, Rosemarie Hall, live is returning.
Okay, so before the break we were talking about ways that other people affect our emotions.
Now I want to get into ways that other people affect our behavior, what we're actually doing.
And there's a long history of this in the field of psychology, right?
Other people are in a position to push us around
in all sorts of ways.
They can affect the way we think,
they can affect the way we feel,
they can affect the way we behave.
Okay, so just look at Lori and I right now.
Anyone notice something similar?
Like they're all different ways we could have chosen to sit.
Like I could have done this.
I was gonna do a lotus position yoga.
I can't actually do it.
But like, I could be like this.
Like your hands are popped over there.
Yeah, I could, you know.
But we're like this.
We're mimicking.
Crossed knees, both looking exactly the same.
Right, and kind of upright.
So there is this chameleon effect
where if you are in the presence of someone,
in particular at your level or above someone you admire,
you tend to automatically mimic their behavior.
So if you've ever been in an interaction
where someone starts doing this, you cross your hands,
and then the person next to you crosses your hands. Has anyone ever witnessed this kind of
mimicking that occurs? This is endemic to how we function. And interestingly enough,
it can improve rapport between people because there's this matching between us.
In fact, one thing they often tell you to do if you want to become friends with
somebody, get to know people,
let somebody else know that you're listening to them
is to what's called mirror their behavior.
So not like perfectly copy it, but kind of do it.
Turns out this is actually a podcaster technique
when you're doing it live, it's for me to copy your actions.
So make you feel like you're seeing her.
I feel very welcome in your presence.
Warm cup of tea.
But what are some of the consequences of this?
It means that naturally without realizing it,
we're soaking in the behaviors of others and copying it.
Other people, look, the world is messy.
The world is unpredictable.
We are constantly as human beings striving to make sense
of how to optimally navigate this world.
You, as someone who I can trust, someone I admire,
you're giving me all sorts of information.
So I'm taking that in and I'm using it to guide
my own behavior unconsciously.
Because I could count on you.
Now if it's someone else who I don't know
and I don't trust, I'm not gonna mimic them as much.
Now you can have fun with this effect if you want.
Like you might be talking to someone
and you could push its limits.
You know like, Lori does this when she interviews
new graduate students.
I'm just joking.
That's gonna be an edit.
But you could, you can do a little bit of experimenting
to see how this actually operates.
It is a powerful, powerful phenomenon.
And if you see someone mimicking you,
I think it's a sign of a flattery.
Like they actually hold you at some level of esteem.
Now if you're not mimicking, don't take that the wrong way.
If you're not being mimicked, right, you could reframe it.
But that's kind of the behavioral copying we do,
just kind of unconsciously.
Sometimes when we see other people's behavior,
it affects the way we think about things
and reason about things.
This is a phenomenon that's often been called
social benchmarking, what's that?
This is this wonderful study where,
I don't think you could actually do this nowadays in the lab.
This was done maybe 60 years ago, this study.
And participants came into the lab
and they were actually injected with adrenaline.
But they didn't actually know it was adrenaline.
I think they were told it was vitamins
or something to that effect.
And so they've got these kinds of arousal symptoms, right?
They're like energized physiologically.
They don't quite know where this energization,
is that a word?
We're gonna run with it, sounds okay?
Okay, energization is coming from,
it's definitely not a word, that energized feeling,
they don't know where it's coming from, and what the experimenters do
in one condition, they have this actor come into the room
and he acts like euphoric, like he's just super, super happy,
and in another condition, you have an actor come in
and he's really angry.
And what the experimenters want to see is,
does the subject who's been shot up with this adrenaline,
does the behavior of the other person
change the way that they behave?
Right, so you've got all these feelings,
but you're not sure how to make sense of it.
And so what they end up finding is that
when you're in the presence of someone acting really angry,
you start acting more angry as well. If you're in the presence of someone acting really angry, you start acting more angry as well.
If you're in the presence of someone who is acting euphoric,
you kind of start behaving happier too.
So it's another example of how other people
have a potential to powerfully shape
the way we ourselves respond, and in this case behave.
And that is particularly true when you are not
sure of how to behave or you are not sure how to make sense of what is going
on inside you. And I think that particularly fits with this study right
you know these subjects are shot up with this chemical like they thought they
took a vitamin and now all of a sudden they're just feeling like this sense of
energy like they don't know what's going on and so they look to this other person to be like,
oh, we're angry now, we're angry at the experimenter,
oh, we're euphoric.
But that happened in this weird, strange,
possibly unethical now experiment,
but this happens all the time when we have an experience
that we're kind of not sure how to make sense of
and we have to look to other people.
So this reminds me of a story with my oldest daughter.
And a couple of years ago, she transitioned to a new school.
It was a lot more demanding academically than the school
she was in before.
And I go up into her bedroom one night,
and I notice she is physically distressed.
She's really getting worked up.
She seems very, very anxious in a way I've never seen her experience that
emotion before. I go, sweetie, what's going on? What's wrong?
And she's like, breathing heavy, like, I don't know what's
happening. Like, I'm feeling these things in my stomach. And
what's going on? And and so then that's my opportunity to get in
there and help her interpret this uncertainty. Sweet so then that's my opportunity to get in there and
help her interpret this uncertainty.
Sweetie, that's your body doing exactly what it's supposed to be
doing right now. You've got a really important test tomorrow.
And you're experiencing this response that's saying, hey, you
need to do a little bit more studying before you go to bed.
That's it. You're actually lucky. You're fortunate you're
experiencing this. Because it's like a little bit more studying before you go to bed. That's it, you're actually lucky, you're fortunate you're experiencing this
because it's like a little internal cue
telling you to prepare.
And the moment I gave her that interpretation,
her entire demeanor changed, right?
The anxiety went way down and she got into studying.
So what I've done there is I reframed
the experience for her.
I reframed her bodily reaction.
This is taking a page straight out of research
where you tell people to either make sense
of their physiological symptoms of anxiety,
either as a threat, oh my God, something may be wrong,
versus a challenge, like this is your body rising
to the occasion.
And it worked like clockwork.
And so that is one powerful potential that other people have for us.
Other people are often in a position
to help us reframe our circumstances
in ways that can really put us on the right trajectory.
Or the problem is that war put us on the wrong trajectory.
And I'm cognizant we're having this conversation in front of a high school audience.
Students, how many times have you gotten a bad grade
on something, not really sure how to take it,
but you show your parents or you show your friends
and they either react and like, that's fine,
it's like just one paper, or they're like,
oh my gosh, you got that grade,
I don't know how that's gonna affect your college, what does that do to you? And so I think it's like just one paper where they're like, oh my gosh, you got that grade, I don't know how that's gonna affect your college,
what does that do to you?
And so I think it's great that your daughter had a parent
who's so careful to help her rethink that emotion
in a way that's good.
I worry so often we do this in a way that's not great,
that as parents, as mentors, our first reaction
is to kind of feel upset at someone's failure
rather than say, oh, this is great, this is this cool opportunity.
But our reaction is changing how somebody else
might be feeling about a particular situation
they find themselves in.
I worry about it too.
And that's why I think conversations like this,
all the, you know, this aside with you all
are exceptionally important because
what knowing about how this works gives you the opportunity to do is number one.
When people come to you, when your friends, your siblings, later on in life, other colleagues
come to you for support, you are now mindful of the powerful role that you exert on their
emotional lives.
And you should take that really, that's a serious responsibility that you exert on their emotional lives. And you should take that, really, that's a serious responsibility that you have
to do good for other human beings.
And if you know how to steer their ways of thinking,
you can really help them.
But it also gives all of you the opportunity
to be a lot more selective about who you talk to
about the issues that you are struggling with.
I think a lot of us don't think twice about who to go to for support.
We just feel like we've got to talk to other people,
let's find someone and let it out.
And sometimes it's like flipping a coin.
Who's going to push you down the wrong path or the right one?
And it doesn't have to be that random.
So I think this is sometimes the thing
that's about other people affecting us
that's so frustrating is like,
people who are trying to do good,
trying to give advice, trying to help,
sometimes wind up messing us up.
And you've actually seen this in a new domain
and a new paper that just came out
where the kind of advice that people are giving,
maybe even about the benefits of social connection
and talking to people can sometimes go awry.
Tell me about the new loneliness study.
So this is some really exciting research.
It's led by a graduate student in my lab,
Michaela Rodriguez.
And let me start by just asking all of you,
how many of you here have heard quite frequently
this messaging that being alone is bad for
you.
It's toxic.
You want to stay away from those experiences.
This is a pervasive message right now.
There's a huge amount of attention within this country and several others as well.
There's I think a minister of loneliness in the UK and Japan, there's a huge amount of attention
trying to help people combat experiences of being alone
and the feelings of loneliness that accompany those states.
Being lonely has been compared to smoking cigarettes
in terms of its impact on your health.
And so what we've done across a series of studies
is try to understand how the messaging
that we are giving to society about this
might help or hurt folks.
And so here's what we've learned.
Number one, there's actually nothing intrinsically bad
about being physically alone
for circumscribed periods of time.
Not chronic isolation. being physically alone for, you know, circumscribed periods of time.
Not chronic isolation, but being alone.
How many people here actually find value
in being alone sometimes?
Right?
It can be kind of great, it can be restorative,
it can be a source of creativity.
So what we've seen in lots of research
is how you think about being alone, is it good for me or bad for me,
directly impacts how you experience that side.
If you think being alone is bad for you,
if you're sitting at the lunchroom
and you're eating by yourself one day,
you think, oh boy, not good.
That's gonna lead you to feel lonelier.
If you think this is an opportunity to rest and restore,
be alone with my thoughts, this could be a good thing,
you actually feel better when you spend time alone.
Okay, and we see that over and over again.
Here's why this is really important.
We did this analysis where we went back several years
and we looked at every major news article
that talked about being alone,
and we coded it rigorously for, are you describing this experience about being alone, and we coded it rigorously for,
are you describing this experience of being alone
as something that's good for you or bad for you?
Overwhelmingly, the media describes experiences
of being alone as bad for you, as toxic.
Why that matters?
We've shown, if you give people news articles,
in one condition, they describe being alone as bad for you,
and in another condition being alone is good for you,
what information you are exposed to there
directly impacts how you think about this,
what this state does for you.
So if you're reading these articles,
being alone is really bad for you,
you think it's bad for you.
And that in turn makes it bad for you.
It's almost a self-fulfilling prophecy.
So it's again, it seems like another situation
where hearing how other people are talking about it
is affecting how we might think about it.
Maybe we're kind of in between of like,
you know, good points and bad points,
but you hear other people saying,
oh, this is so bad, it becomes a social benchmark,
which affects your own emotions when you're in that state.
That's right. And what's really tragic about this phenomenon
is I genuinely think the folks who are behind this messaging
are pushing it out there to help people.
But what we are learning is that their attempts
to help society may be actually backfiring.
And so we want to avoid these moments
where being around other people winds up backfiring.
We want to avoid these moments
when other people's emotions make us feel bad
or other people's behaviors make us do something
that might not fit with our goals.
But how do we do that?
Luckily, when we get back from the break,
Ethan is going to help us out.
The Happiness Lab, live from Chote Rosemary Hall.
Thank you.
We are back.
The Happiness Lab, live from Chote.
We are back. The Happiness Lab, live from Chote.
So now we're going to do the fun part of our conversation because we're going to talk about how we can kind of use other people in a way that really does make our emotions feel better,
that does allow us to achieve our behavioral goals and so on.
A kind of set of like social hacks that can be these powerful tools for shaping our happiness
ultimately.
So let's go back to one of the things
we talked about before, emotional contagion.
What are some hacks that we can use
to kind of have other people,
what are some hacks that we can use
to catch other people's emotions
in ways that are good for us versus bad for us?
I think number one, this more than any phenomenon
that we talked about today,
this is where knowledge is power
is so unbelievably relevant.
So I did a little bit of intervention a little bit earlier
where I shared with all of you
how your facial expressions can impact us up here.
And some of you have responded very nicely,
others I think, there's still some room for improvement.
Maybe a lot.
Some are falling asleep. we're having this conversation
a little early, that's cool.
It's all good.
So I'm joking.
But knowing how this works can be really powerful.
So as someone who leads different groups and teams,
I'm exceptionally sensitive to the kind of emotional displays
in the group and the demeanor in the group.
And if I find that one or two people
are consistently showing up in a way
that is cascading and impacting everyone else,
I intervene right away.
I do it with compassion, I often explain how this works,
and that is often enough,
but it is really important to do it
because the entire spirit of the lab or the group
can easily nosedive if I don't address this right away.
And I love this suggestion so much
because I think sometimes when we hear
about these effects of emotional contagion,
we're like, oh my gosh, we're just totally
at the mercy of the people around us,
and I'm just like, my emotions are stuck. But what you have to understand when you hear, we're like, oh my gosh, we're just totally at the mercy of the people around us, and I'm just like, my emotions are stuck.
But what you have to understand when you hear those effects
is like, that also means you have agency, right?
If you roll into your team,
and everybody's kind of feeling down,
you have to remember like, wait, I have the agency
that if I place a seed of a little bit of optimism,
a little bit of humor, a little bit of something,
a little bit more positive, energy, whatever you need, that seed is gonna spread.
And what's really cool about the fact
that there are these ripple effects,
these so-called affective spirals,
is like if you plant that seed,
and even if it's a little forced,
even if you're kind of trying a little bit,
if other people catch it,
they're gonna catch that a little bit authentically,
and then they'll feed it back to you, right?
So you can kind of be the seed
that starts this spiral of something.
That's right. And you can leverage a lot of the other
effects that we've been talking about. So I'll often
purposefully overcorrect and positivity and happiness. Like, don't I look ridiculous?
He's smiling. He's smiling really jokingly. The students, if you see their faces, they're like, why is he making that expression?
Yeah, that's true. Yeah, but there we go, we got the laugh.
So I'll often focus in on the one person
who maybe isn't showing the right kind of attitude
and either not directly through these kind of chameleon
effects, try to loosen them up, or maybe I'll ask them,
so hey, so what's going on?
Anything good happen this weekend?
Try to shift their mood deliberately.
So that's sort of emotional contagion.
We talked a little before about sort of venting,
this idea that sometimes we want to share our emotions
with other people or share our troubles with other people,
but often sometimes there are people out there
that don't necessarily mirror back to us
what we want to hear.
They kind of can hype us up or get us even more upset
or more frustrated.
How do we do a better job picking people
we should vent to more successfully than others?
So this, it turns out, is actually pretty simple to do.
And when I think about all the science
I've written about in this book,
this is top five pieces of information that I use in
my own life and really benefit from it quite a bit. So I think about who are the
people in my life that when I go to to talk to them about a problem, they don't
just listen and demonstrate that they support me and have my back, but
essentially egg me on, which is what happens when you co-ruminate with
someone else. So here's the situation, like something bad has happened to you and you
go to talk to someone else about it. So I have a difficult interaction, let's say with
a colleague and I call Lori, Lori, can you believe what this person did? And you say,
Oh my God, I can't believe they did that. They suck. Why are you even in that university?
It sucks. Like you need to get rid of all your cut. Like you see what I'm doing? I'm just like fueling the fire, right?
I haven't gone into problem solving mode.
I haven't tried to deescalate the situation.
And when you do that for me, I love it.
Love it in the moment.
It is indulgent.
It is, yes, Lori's on my side.
She hears me, she feels me.
So that's really good for our relationship
to do a little bit of that kind of back and
forth expression and venting.
Ideally though, at some point in this conversation, Lori says to me,
Oh man, that sounds tough.
But like, how are we going to deal with the situation?
Like, you know, like what should we do to shift your emotion?
Let's play Don't Stop Believing because that's a really fun song and you'll feel better.
Like we just do whatever to kind of get back to a good mood.
She's playing that is one of my favorite emotions.
He wanted to play that coming out, but we nipped that in the bud.
Yeah.
But, and that's important because as you said, the venting, the co-ruminating, as we've called it,
it's really good for our relationship, but it's really bad for both of our emotions, ultimately.
That's right.
Because if I leave the conversation, that terrible interaction with the colleague didn't
even happen to me, but now I'm having a terrible day too, and I haven't helped what I think
Ethan probably wanted out of this conversation, which is a way to shift his emotions back.
I mean, I had a conversation, sometimes, like, I'm a, you catch the emotion, a friend called
me up and they just, they didn't even give me a chance to help shift their perspective. They just rapid-fire launched in and
then I hung up, okay I gotta go. And for the next three hours I'm just going over
in my head what happened to them. And I'm taking on all the emotional baggage.
So those are not the best kinds of conversations to make you feel better.
The best conversations do two things.
First, the person you're talking to,
they listen, they empathize,
they normalize what you're going through.
Laura, you're not alone.
Like anyone would feel this way.
This is a common human experience.
A lot of people have this bad day with colleagues.
It doesn't mean every day is gonna be bad
with your colleagues.
And so you start broadening the perspective.
That is the art of being a good emotional advisor.
And so my advice to everyone here is to,
like when you're done, if you care about this,
make a little table, personal problems, school problems.
List out all the people you talk to
about those different kinds of problems.
Some of you may have the same names
of people on each column.
Like you talk to the same people about personal stuff and school stuff.
Others may have different names. Some of you may have no names.
Doesn't matter. I'm just doing an audit here.
Who is your emotional advisory board?
Once you have those names, then I want you to think to yourself,
okay, who are the people on this list who do two things when I go to them?
First, they listen
They empathize with me, but then they help broaden my perspective
They help shift the way I think about that wasn't it that wasn't purposeful
I was just slipped in there his book is called she's called shit. He's pointing. Yes. That was terrible
Not intended, but who are the people who help you reframe how you're thinking about your circumstances
to ultimately allow you to move on?
Those are your emotional advisors.
Circle those names.
For all the names you didn't circle, you've got two choices.
Number one, go get a red Sharpie and cross their names off your list.
Something kind of cathartic about doing that's satisfying.
It's a legitimate option.
There are some people who you can be super close,
you love them, talk to them about other stuff,
but not the big problems in life,
if they're not serving you well there.
The other opportunity you have is to educate those people
who aren't serving you well in this capacity by sharing with them what you've learned.
And I feel like it's important to give you a disclaimer.
There's an art to doing that well.
I would not advise you to pull those people aside
and say, hey, I just went to this presentation,
you know what I learned?
You suck as an advisor.
Like, you really, you make me feel bad,
I know you love me, but it doesn't help so quit it, okay?
Can do this and said,
probably not the most elegant way of intervening.
A better way is, did you know that
actually just sharing out stuff
and just getting me to rehearse things doesn't actually help.
I had no idea that actually,
if you really wanna help someone,
you need to look at that bigger picture.
Or if you don't want to do that, you can say,
I just listened to this awesome live taping of the Happiness Lab.
That was at my school.
It was at my school.
And I think you'll find it really interesting.
I learned all these things I never knew about.
And then you hope they get to the end of the podcast.
How many people get to the end of the podcast. How many people get to the end of the podcast?
Everybody.
Everyone, okay.
Come on.
That's it?
That wasn't even a joke.
That was just fun.
All right, so that's kind of dealing with
sort of fighting motion contagion,
how we can sort of get people to help us vent better,
vent more effectively.
How do we deal with the social comparison?
You talked a little bit before about kind of using it
more productively, but what are our go-to social hacks then?
So social comparison, so number one, if you do it,
there's nothing wrong with you.
I can't tell you how many people I encounter
who they feel bad about themselves
because they're making these social comparisons.
It's as though it's a sign of weakness
that you're referencing other people.
This is not a weakness.
This is how you are wired.
It is how we are built.
And simply recognizing that
should be liberating to some degree.
It certainly is for me.
Like, I do it, I can't help it.
It's how we function.
So number one, recognize that.
That will help.
Number two, if you find yourself making a comparison
against someone who is outperforming you in some way,
flip it, right?
It's no longer, oh my God, they're doing so much better.
They did it, so can I.
Use it as a source of motivation,
as fuel to propel you,
it's showing you what is actually possible,
what you are capable of achieving.
We tend to feel worse about the comparisons we make
to people who are like us.
Right, so you're, like you'd be a great example for me,
you are like me in many ways.
If you are outperforming me in some way,
that's really gonna sting.
But the fact that you are like me
also means that what you've achieved
is something that I can do too.
I think you will be amazed at how quickly
this little reframe can totally reroute
your emotional experience.
There's also an interesting way that you can use
the sort of social benchmarking with that too,
which I find can be really powerful, right?
You think like, oh, that person's like me, I can achieve that too.
But then you also then ask the further question of like,
well, what are they doing that like I'm not doing?
Absolutely.
I had this good friend of mine who is like,
I'm not a very fit person.
She was also not a very fit person,
but kind of she'd gotten a little bit sick
and then just like really devoted herself to fitness
and just started going to the gym all the time and so on.
And I found myself doing the like, man, she's getting so fit.
Like she's just like doing so well
and feeling that social comparison, that envy.
But with this hack, I could do the following.
I was like, well, she was just like me before.
She was also unfit.
But then I asked myself the question,
well, what's she doing? I'm like, well, she's going to the gym. She was also unfit. But then I asked myself the question, well, what's she doing?
I'm like, well, she's going to the gym every day.
She's really paying attention to what she eats.
She's going really hardcore with it.
And then I had this realization of like,
well, I could do that too,
but I also have to do all the other hard stuff
that she's doing.
And then you could ask the question reasonably,
do I wanna do that hard stuff or not, right?
I think this can be powerful, right?
Because you remember like,
it's not just by some accident often that people are doing better,
especially if they've made a change,
especially if they started like you.
Often, you know, they're putting some work into this.
They're making choices that maybe you are not making now,
but you could do better.
I experienced the very similar phenomenon.
It was not with someone who was like me per se.
It was with President Obama. And so not like me. And but I remember it was like I was
just starting as an assistant professor and you know it was hard being an
assistant professor. I was grinding away and I wasn't exercising regularly and I
came across an article about how Obama exercised every day. And immediately I come across this information.
Now I'm really feeling bad about myself.
Like my pants aren't fitting to begin with.
And now I'm finding out that the president
of the free world, right, is able to do this.
Not good.
So what did I do?
And back then, it took me a while to reframe this
because it wasn't top of mind as it is now.
But eventually I did and I thought to myself, you know what, if that guy who's a lot busier than me,
and a lot more important, can find time to exercise each morning, so can I.
And to this day, that is a guiding motivation I use to get me to the gym.
It's so funny because I have this similar thing
when I'm at the gym and I have this trainer
who is trying to help me, but you know, it's tough for him.
But sometimes he'll make me do planks
and I hate doing planks.
But I remember hearing that Ruth Bader Ginsburg,
the former Supreme Court Justice,
did like three minutes of planks every day
and she was like 80.
And so when I hate this, I'm like,
Ruth Bader Ginsburg was so much older than me
and she could do this,
and I feel like I should be able to do it too.
What we are talking about here
is weaponizing these social comparisons to your benefit.
We stumble into them,
and don't wait to stumble into it,
jump in there and do it.
And the quick flip side, I think we're winding down here,
is it works the other way too.
If you find yourself coming across a case,
someone or a group of people, tragedy has befallen them,
and you instantly interpret that as,
oh my God, what if that happens to me? I was
just recently in in DC, for example, when the plane crash occurred, I actually flew
in like a half hour after that happened. And many people that I was around, were constantly
were really overcome with negativity because they were thinking about, Oh my God, what if this had happened to me? You can flip it, right?
If you don't want to feel that way, Oh my God,
how lucky am I that this didn't happen to me? It's a very easy switch.
So I'll say one more thing, 15 seconds, and I'll throw it back to you.
A lot of people think that managing our emotions is hard.
It has to be hard. It sometimes is hard, but it doesn't always have to be. There are lots and lots
of tools that we can use that make emotion regulation easy. And I think the more you can
familiarize yourself with those easy to use effortless shifts and thank you to you for helping share these things with the world in your podcast.
I think the happier we all will be. So well, Ethan, thank you so much for helping us figure out how we can use these social hacks to shift our emotions.
I think I speak for all the folks in the room and listening at home and say you're really feeling like shifting
is going to be a little bit easier.
And we'd like to thank you for all your help.
Thank you so much.
Thank you.
Thank you.
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Thank you.
Thank you.
Thank you.