The Happiness Lab with Dr. Laurie Santos - Why Having the Courage to Defy Makes us Happier (with Dr Sunita Sah)

Episode Date: September 8, 2025

We all go along with things we don't want to do... or worse, things that make us feel uncomfortable or morally uneasy. We comply for lots of reasons. We don't want to make trouble, or upset our friend...s, our bosses or people in authority. But Dr Sunita Sah says we should be more ready to defy.   Defy: the Power of No in a World That Demands Yes is one of Dr Laurie's favorite books of 2025, so she invited Sunita to explain how we can say no more often and what that means for improving our happiness.  (With thanks to the Milgram family for allowing us to use the archive audio in this episode. It's from Stanley Milgram Papers (MS 1406). Manuscripts and Archives, Yale University Library.) See omnystudio.com/listener for privacy information.

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Starting point is 00:00:00 This is an IHeart podcast. Why are TSA rules so confusing? You got a hood of you. I'll take it off. I'm Manny. I'm Noah. This is Devin. And we're best friends and journalists with a new podcast called No Such Thing, where we get to the bottom of questions like that.
Starting point is 00:00:18 Why are you screaming? I can't expect what to do. Now, if the rule was the same, go off on me. I deserve it. You know, lock him up. Listen to No Such Thing on the IHeart Radio app, Apple Podcasts, or wherever you get your podcasts. No such thing.
Starting point is 00:00:34 Are you looking for ways to make your everyday life happier, healthier, more productive and more creative? I'm Gretchen Rubin, the number one bestselling author of The Happiness Project, bringing you fresh insights and practical solutions in the Happier with Gretchen Rubin podcast. My co-host and Happiness Guinea Pig is my sister, Elizabeth Kraft. That's me, Elizabeth Craft, a TV writer and producer in Hollywood. Join us as we explore ideas and hacks about cultivating happiness and good habits. Check out Happier with Gretchen Rubin from Lemonada Media. Pushkin.
Starting point is 00:01:17 It's September. Fall is here, and that means back to school. My college students have already arrived on campus at Yale. So it's time to say goodbye to beach days with a good book and late summer nights and hello to lecture halls, lesson plans, and an ever-growing list of priorities. The end of summer often feels bittersweet. If we're not careful, autumn life can start to move very quickly. So as we switch into this new season, I want to help you find a little more happiness.
Starting point is 00:01:45 And that's why I want to spend the next few episodes sharing all the incredible insights I learned from stuff I had a chance to read on my summer break. In this upcoming season of the Happiness Lab, we'll be diving into some of my favorite new books from 2025. We'll hear from brilliant authors whose work can teach us lots of things that are relevant for feeling better, like how to make better decisions, how to improve our work-life balance, and even how to turn scary things into sources of joy. And today, we're focused on a question that I struggle with a lot, how to say no more often, and how to mean it.
Starting point is 00:02:17 Today's installment of my favorite books of 2025 is by a physician turned organizational psychologist who's done some great research on how to stay true to yourself and your values, even when it feels easier to stay quiet and go with the flow. Hello, I'm Dr. Sanita Saar. I'm a professor at Cornell University and the author of Defy, the power of no in a world that demands yes. So I want to start with how you define defiance. What does that word mean to you? If you look at the Oxford English dictionary definition of defiance, it says to defy is to challenge the power of someone else, like openly and boldly. And I thought that was really too narrow. And it doesn't really honor our agency. I don't usually disagree with the Oxford English dictionary. You know, I grew up in the UK. But in this case, I did disagree. And my definition of defiance is that to defy is simply to act in accordance with your true values, especially when there is pressure to do otherwise. And that transforms defiance from this negative connotation to a positive, almost pro-social act in society. Today, Sunita's work explores this kind of positive resistance, but she wasn't always such a champion of nonconformity.
Starting point is 00:03:36 Sunita was raised by Indian immigrant parents in Yorkshire, England. Back then, she was way more focused on blending in than standing out. I grew up with a masterclass in compliance. I remember asking my dad when I was quite young, what does my name Sunita mean? And he said in Sanskrit, Sanita means good. And I mostly lived up to that. And I interpreted being good as being polite, doing what I was told, not questioning authority, and obeying. And so I thought anything that went against that was being defiant and that was
Starting point is 00:04:12 bad. So I made this equation of compliance equals good and defiance equals bad. Lots of people grew up with the same ideas about compliance that Sunita's describing. I know I did. I definitely tried to be the obedient kid. I always wanted to please my parents and my teachers and pretty much every other authority figure in my life. Which kind of makes evolutionary sense, right? Without some level of compliance, society would fall apart. So it's not surprising that so many of us feel a natural pull to conform. I mean, one of the reasons why I say that we're wired to comply is that we do get rewarded for compliance. You know, as children and even as adults in workplaces, we're expected to be a good employee, which means, again, doing what you're
Starting point is 00:04:54 told and towing, you know, the party line in a way. If you do what you're told to do, then people like it. everybody else's expectations. It could give us a dopamine rise. It could make us feel great. But the problem comes when it's not good for us to comply, when it's actually bad for us to be so good and compliant. That's when the problem starts arising in that our compliance is going to hurt ourselves or it's going to hurt other people. And here we need to learn how to defy because if we've only been trained in compliance as children, then it becomes really difficult when we become adults to learn that skill set. You've talked about some of the dangers of compliance being at the personal level. What do you mean there? My first career was as a physician in the UK. So at the personal
Starting point is 00:05:45 level, you know, when I started looking at this, what really shocked me as a junior physician was, first of all, I was seeing patients agree to treatments and procedures that they didn't necessarily want or would be even good for them. I saw junior doctors like myself not being able to say anything when we noticed people making an error. And in fact, one survey found that nine out of ten health care workers, most of them nurses, do not speak up
Starting point is 00:06:13 when they see a colleague or a physician making a mistake. Wow, nine out of ten. That sounds very dangerous. I know. And these are life and death situations and people are struggling. I mean, it doesn't have to be like, some of my research when I started delving into it in terms of compliance, even in very simple
Starting point is 00:06:32 experiments from like a stranger coming along and offering you one of two different options and recommending the inferior one, in certain conditions we see compliance as high as 85%. And people don't want this. If they're allowed to make the decision in private or if they're not giving any advice, then over 90% will choose the other options. So what is it? Why are we so compliant and it's because of this aspect of being socialized that it's a good thing to do and just feeling very uncomfortable and feeling social pressure from other people. You just mentioned this idea of anxiety and I know that's one of the other reasons you talk about for why people comply too much. Explain this idea of insinuation anxiety. Insinuation anxiety is a distinct type of anxiety that
Starting point is 00:07:18 we feel when we become concerned that if we don't go along with somebody's order or suggestion or even expectation, that it sends a negative evaluation of that person to that person. So it basically signals that the person cannot be trusted, is incompetent, is bias, is even sexist or racist. These are things we don't want to imply about anyone else. And so in order to not send this negative evaluation, we end up not saying anything. It keeps us compliant and silent. We end up going along with something that our boss tells us to do. don't speak up when somebody say something that we think is wrong because it's so difficult for us to insinuate or imply that somebody cannot be trusted. So that aversive emotional state that
Starting point is 00:08:07 we have is actually quite powerful and it comes up in sort of small situations such as you could be at the hairdressers and they're saying, you know, trust me with this new cut and they're cutting away and you're thinking, no, no, no, no, just stop. But you find it very hard. if you like me, to actually say stop and then you might just even pay them and tip them and leave and then cry at home like, what's happened? So it can happen in those small stakes situations, but it can happen in those much larger stake situations. So it could be the reason why I mentioned that nurses don't speak up to physicians or doctors when they see them making a mistake. It could be why co-pilots don't speak up to their pilots when they make an air island.
Starting point is 00:08:55 Like in these life and death situations, this insinuation anxiety can be really powerful because it becomes so difficult for us. And for some people more than others, become so difficult for us to send that negative evaluation to someone else to say that they can't be trusted or that they're wrong. I'm thinking of also some of the more personal costs like kind of not just what it feels like, but what it does to our values too. So how does complying too much affect our values and our sense of purpose? When we think about what our values are, we value so much integrity and honesty, but when it comes to our day-to-day behavior, we don't implement that. So there's this gap between who we think we are and what we actually do. And that is what I'm trying to sort of decrease that gap between how much we believe our values to be influencing us and then how we actually behave. So if we value integrity or benevolence or justice or compassion, why is it that we can't
Starting point is 00:09:57 behave in that way? And this is where we get that social influence. We don't know how to stay in alignment with our values when it actually comes to that moment. We freeze or we just don't put our values into action and we need to learn how to do that. And that seems to have a big effect on our happiness. You know, so much of what we know from the positive psychology literature is that it's kind of acting in alignment with our values that seems to really matter. They're just kind of feeling just like not the sense of dissonance that like I'm acting in this way that doesn't really fit with what I care about. So it seems like this act of complying too much must have some big implications for just our overall well-being. Absolutely. I mean, people always think about
Starting point is 00:10:35 the costs of defiance when they're thinking about, oh, you know, it's too hard because it's going to cost me my job. It's going to cost me a relationship. But what they don't think about is the cost of compliance. And if you're constantly bowing your head to other people, if you're constantly disregarding your values, then it does take a toll on us, you know, psychologically, virtually, emotionally, and even physically. So like when you have that chronic compliance, it can eat away at your soul quite a bit. And I've spoken to people who have, you know, burnout, stress, anxiety, chronic inflammation, all of these things, because they could not implement their values. use. And so those are some of the personal costs of kind of complying too much. What are some of the
Starting point is 00:11:20 societal costs? And I'm guessing based on the fact that, you know, in your own clinical practice, you saw, you know, 90% of nurses not speaking up when they saw something going wrong, 80% of people kind of complying in these awful situations. Like, what's the real societal toll of that? You know, it's huge because history even tells us like that there's terrible consequences of just going along with things because we're afraid to speak up or we don't know how to speak up even if we want to. And so society as a whole, we could just descend into high levels of compliance with things that we really feel very strongly about, but we can't enact. And that sort of suppression or oppression is something that nobody really wants or
Starting point is 00:12:08 votes for in a way, but it comes along if we keep silent and we don't say anything or we don't take action. Any of your worst examples of compliance in history that have negatively affected us? I mean, one of the most infamous series of studies on compliance was the Milgram experiments. And that was really done to investigate why Nazis behaved the way that they did in World War II. And they came up with sort of phrases such as I was just following orders. And that is, I think, one of the worst examples that we see time and time again is that, you know, this idea of I was just following orders,
Starting point is 00:12:48 displacing our responsibility onto someone else. Ah, yes, the Milgram Experiments, a set of studies that are now infamous for revealing the dark side of human nature. The Milgram studies are often cited as proof of the dangers of blind obedience. But Sunita argues that they show something different. What does she say?
Starting point is 00:13:07 think these notorious experiments really tell us? Well, we'll find out when the Happiness Lab returns from the break. Imagine that you're on an airplane and all of a sudden you hear this. Attention passengers, the pilot is having an emergency and we need someone, anyone, to land this plane. Think you could do it? It turns out that nearly 50% of men think that they could land the plane with the help of air traffic control. And they're saying like, okay, pull this, until this. Pull that. Turn this. It's just...
Starting point is 00:13:42 I can do it my eyes close. I'm Mani. I'm Noah. This is Devon. And on our new show, no such thing. We get to the bottom of questions like these. Join us as we talk to the leading expert on overconfidence. Those who lack expertise lack the expertise they need to recognize that they lack expertise.
Starting point is 00:14:01 And then, as we try the whole thing out for real. Wait, what? Oh, that's the run right. I'm looking at this thing. Listen to no such thing on the IHeart Radio app, Apple Podcasts, or wherever you get your podcasts. Are you looking for ways to make your everyday life happier, healthier, more productive, and more creative? I'm Gretchen Rubin, the number one bestselling author of the Happiness Project, bringing you fresh insights and practical solutions in the Happier with Gretchen Rubin podcast.
Starting point is 00:14:30 My co-host and Happiness Guinea Pig is my sister, Elizabeth Kraft. That's me, Elizabeth Craft, a TV writer and producer in Hollywood. Join us as we explore ideas and hacks about cultivating happiness and good habits. Check out Happier with Gretchen Rubin from Lemonada Media. Cornell Professor Sunita Saw is on a mission to teach the world how to defy better, how we can stick to our values, even when that might be awkward, scary, or disappointing to others. Sunita first began studying. defiance as a young medical student, a career path that for her, perhaps ironically, was an act of
Starting point is 00:15:10 compliance. I remember thinking at the time whether medicine was the right thing for me and I got told, well, you have the grades, what else would you do? It's the best thing you can do. And so I did follow everybody else's expectations and even society's expectations that being a doctor is the best thing that you can do and I went to medical school. But Sunita wasn't completely compliant. She still wanted to carve out something for herself. So she took some courses in psychology, the field she actually felt passionate about. And that's when I came across Stanley Milgram's experiments that were conducted in the early 1960s at Yale. That's right, Milgram's legendary studies on the banality of evil were carried out at the very same institution where I teach
Starting point is 00:15:56 today. Like Sunita, I've always found Milgram's experiments to be endlessly fascinating. especially when you not only read about his studies, but actually listen to the original experimental recordings, which they happen to have available in the library at Yale. Here's a taste. That's all. Get me out of here. I told you I had heart trouble. My heart's starting to bother me now. Get me out of here, please. In her books, Sunita describes Milgram's most well-known study. He brought 40 men between the ages of 20 to 50 into the lab. The men were recruited through newspaper ads and direct mail solicitations. They represented a wide range of occupations and education levels.
Starting point is 00:16:36 In other words, the participants were what Milgram called ordinary individuals. Milgram really conducted these experiments because he wanted to investigate whether this phrase of, I was just following orders, was a psychological reality or not. And so he had participants come in, community members, that thought that they were going to take part in a learning experiment and whether giving someone an electric shock helps them learn and improves their memory far more than anything else. One theory is that people learn things correctly whenever they get punished for making a mistake. The project is bringing together a number of adults of different occupations and ages, and we're asking some of them to be teachers and some to be learners. we want to find out just what affect different people have on each other as teachers and learners and also what effect punishment will have on learning in this situation
Starting point is 00:17:32 and so the participants would come in and they would be introduced to someone else that they thought was a participant but really was an actor who they saw being placed in another room and kind of strapped to something that looked like an electric chair and what I'm going to do is strap down your arms to avoid any excessive movement on your part during the experiment And then they were taken to another room where they sat in front of this elegant machine that had markings from 15 volts going up in 15-volt increments all the way to 450 volts. That was labeled X, X, X, X, X, Severe Shock. When you press one of the switches all the way down, the learner gets a shock.
Starting point is 00:18:12 When you release it, the shock stops, you see. Like that. So those participants were called teachers, because they were reading out word patterns. to the learner in the other room, the actor. And if the learner got the word pair wrong, then the teacher would have to give an electric shock and then increase in these increments. Incorrect.
Starting point is 00:18:36 You'll now get a shock of 75 volts. He kind of did some yelling in there. Continue, please. Hard, stone, head, bread, work. Incorrect. You'll now go. a shock of 105 volts just how far can you go in this thing as far as is necessary what you mean as far as is necessary complete the test uh brave woman soldier dog horse
Starting point is 00:19:10 incorrect 150 volts that's all get me out of here i told you i had hard trouble my heart's starting to bother me now. Get me out of here, please. Continue. We're not starting to bother you. I refuse to go on. Let me out. I think we had to find out what's wrong in there, first. And if they protested, the experimenter who was in the room with them with a lab coat on would give them four prompts, which were, please go on. The experiment requires you to continue. The experiment requires that you continue. Well, the experiment might require that we continue, but I still think we should find out what the condition of the gentleman is. It's absolutely essential that you continue. It's absolutely essential that you continue.
Starting point is 00:19:57 And you have no choice. You must go on. And if after four prompts, they didn't want to continue, then the experiment would end. And in advance, a group of psychiatrists predicted that very few people would go up to 450 volts. But what Milgram found was that two-thirds of participants went up to the extreme danger of shock of 450 volts. And he was astounded by those results. He was not expecting them at all. And he called the participants who obeyed and went up to 450 volts, the obedient participants, and those who didn't, those that declined to give the electric shock the defiant subjects. So again, now we're seeing defiance as actually a positive aspect, you know, it's a positive thing that you're not going to harm or potentially
Starting point is 00:20:56 kill another human being by giving them shocks. But what fascinated me was I didn't think the people that went up to 450 volts were moral imbeciles. as Milgram described them, because if you look at what they were actually saying, they were showing signs of distress. They were questioning. They didn't their hollering and he can't stand or what if something happens so on? They were stuttering.
Starting point is 00:21:20 The experiment requires that you continue, teacher. And if you look at their non-birthal behavior as well, they were sweating. They looked like they were in distress. They had nervous laughter. Raw. 75 wolves, Jim. And I recognized all those signs because there's many times I've been in those situations where I've felt the same thing.
Starting point is 00:21:46 And so I recognize these are people who actually want to defy, but they find in it very difficult to do so. Yeah. It feels like they were just going through this awful feeling that I know well too, which is like they wanted to give a no, but they were giving it yes. And that just gave them so much dissonance. It just felt so yucky. Yeah, absolutely. How many times have we been in that situation where we want to say no and we just end up like swallowing our words? It's a horrible feeling. One reason that people comply that Milgram talked a lot about was this idea of the agentic state. What did Milgram mean by that and how should we understand it? What Milgram meant by the agentic state was that we have become agents of somebody else, that we have given away all our responsibility and our power to someone else.
Starting point is 00:22:35 else. Whatever they want we are going to do and we're going to comply. And it might be because we think they're an authority figure and know best, but sometimes we know best. And yet we give that away so easily. In some participants, he did notice that people really evaluated their behavior on how well they were following orders. But in many of the others, there was that actual tension there, which I call the first stage of defiance, that tension was clearly visible in that they wanted to defy, but they didn't know how. And that tension actually is a signal of our agency, because if we had given away all our power, then we wouldn't feel any tension. We would be in that agentic state that he's talking about. We would just go along with it.
Starting point is 00:23:26 But if we feel that tension, that is actually a strength, not a weakness, because it alerts us to something is wrong here. And I wonder what that is. And that is what we need to focus on, not sweep it away just because we have some anxiety or doubt or that we're confused. It's really to focus on why is it that I feel that tension, acknowledge it to ourselves and then tell somebody else about it, vocalize it to the person that is asking you to do something that you don't think is the right thing to do. All you have to do is say, I'm uncomfortable with that. What do you mean by that? Can you clarify? You're still in a subservient position at this point, but you are making it known externally. This is not something you're comfortable with. If you then comply later on,
Starting point is 00:24:13 you can't have that cognitive dissonance of saying, I was fine with it because you put it out there. And what's wonderful is that once you get to that final act of defiance, that tension that you have in the first stage, it just melts. It dissipates away. It also seems like this anxiety creeps up most in situations in which that defiance really maybe isn't safe or is at least perceived as not being as safe? And this is something you've focused on a lot in your book. You've talked about this idea of conscious compliance. What's that? Conscious compliance happens in situations where there is a real risk for us that we're not safe to defy. It could be a risk to financial safety, psychological safety, or even a physical
Starting point is 00:24:55 safety in a position. And conscious compliance is different from the type of compliance that we normally have where we just kind of go along with things because of an external force that we slide into automatically without thinking. Conscious compliance is being really aware that in this situation, the costs are too big or the benefits are too small and I'm going to just comply with this situation and go along with things because defiance is too risky. So I need to defer it. for another moment. You not only recognize that you're experiencing this anxiety, you kind of have a meta-awareness of your compliance and you kind of work through it and you're like, no, just this one's just not worth bringing it up because I'll get in trouble. I could get physically
Starting point is 00:25:39 hurt. There are some situations where defiance really is dangerous. That's right. And the two questions I have discovered that people often ask when they're deciding whether to defy or not is, is it safe enough? And will it be effective? Will it have positive impact? And in one study where I interviewed both nurses and nurse managers, the nurses would talk about both of those reasons. So either they didn't feel safe, they were going to lose their job, they didn't know the consequences of speaking up. But then there was another group of nurses that would say it's not because I feel afraid of anything. It's that I've spoken up many times in the past and nothing's happened. So these two questions are really useful to think about.
Starting point is 00:26:20 Is it safe for me to defy and will it have positive impact? But it's also important not to then sort of rationalize that we should never defy because defiance is inherently risky. And so the questions we should ask is, is it safe enough? And will it have enough impact? And it really comes down to something personal, our own sort of defiance calculus in a way of what are the costs and what are the benefits? And is this the right time for me to defy, and is this the right way for me to defy? Because otherwise, we just end up in conscious compliance forever and that, as we know, can have costs too. Every active defiance carries a cost, but the big question is, when is the cost of staying silent even greater? After the break, Sunita will share
Starting point is 00:27:08 some advice on how to ask ourselves that question, and we'll explore some remarkable examples of what happens when people choose to speak up. The Happiness Lab will be right back. Imagine that you're on an airplane and all of a sudden you hear this. Attention passengers. The pilot is having an emergency and we need someone, anyone to land this plane. Think you could do it? It turns out that nearly 50% of men think that they could land the plane with the help of air traffic control. And they're saying like, okay, pull this, until this.
Starting point is 00:27:45 Do this, pull that, turn this. It's just... I can do it my eyes close. I'm Mani. I'm Noah. This is Devin. And on our new show, No Such Thing, we get to the bottom of questions like these. Join us as we talk to the leading expert on overconfidence.
Starting point is 00:27:59 Those who lack expertise lack the expertise they need to recognize that they lack expertise. And then, as we try the whole thing out for real. Wait, what? Oh, that's the run right. I'm looking at this thing. Listen to No Such Thing on the IHeart Radio app, Apple Podcasts, or wherever you get. your podcasts. Are you looking for ways to make your everyday life happier, healthier, more productive, and more creative? I'm Gretchen Rubin, the number one bestselling author of the
Starting point is 00:28:28 Happiness Project, bringing you fresh insights and practical solutions in the Happier with Gretchen Rubin podcast. My co-host and Happiness Guinea Pig is my sister, Elizabeth Craft. That's me, Elizabeth Craft, a TV writer and producer in Hollywood. Join us as we explore ideas and hacks about cultivating happiness and good habits. Check out Happier with Gretchen Rubin from Lemonada Media. As a kid, I was obsessed with one of America's iconic heroines, the civil rights activist Rosa Parks. I read her biography as a middle schooler
Starting point is 00:29:05 and even wrote my seventh grade paper about her famous moment of defiance when she refused to give up her bus seat to a white passenger in violation of all the segregation laws at the time. Back then, this seemed like a tidy story. An empowering moment neatly packaged and inspiring for kids like me. But the reality, which I didn't fully understand until much later, was far more complex. Organizational psychologists Sunita Saw believes that facing the full truth about moments of defiance like this
Starting point is 00:29:34 will teach us something really important. We'll get to learn what it truly takes to stand up for our values. So what really intrigues me about Rosa Parks is that, first of all, her defiance has been misunderstood. people think that, you know, it was a spontaneous action that she made on the bus that day and that she did it because she was tired all over. But what Rosa Parks actually said is that she wasn't tired that day, at least no more tired than usual. She was quite young. She wasn't old. But it was time. This was the right time and the right place for her. And when we think about sort of defiance and compliance, defiance is often preceded by hundreds of moments of
Starting point is 00:30:19 compliance. And this is something that we have to remember because we often beat ourselves up for being so compliant. But we actually learn from being compliant. We feel that tension that I talk about, which is stage one of defiance. And we often disregard it. But that tension stays. It doesn't go away if we just go along with things. We think it might go away. But it actually remains. And that's what happened with Rosa Parks, is that those moments of compliance where she had gone along with segregation laws on the bus didn't leave her feeling good. She was very much connected with her values for equality. They were very important to her. She was doing lots of work in this area. And so on that bus, she might have asked ourselves the questions that I
Starting point is 00:31:05 mentioned, is it safe and will it have positive impact? Well, if we think about, is it safe? Actually, It wasn't safe for Rosa Parks to defy that day. It wasn't safe at all. She received a lot of death threats. She lost her job. She struggled with unemployment for 10 years. And the amount of stress that she experienced had a massive toll on her health. And so we have to think about these costs or defiance. They are real for a lot of people. And yet, when she was asked 10 years later, would she do it again? She said yes without hesitation. So sometimes the costs can be high, and this is a very personal question that we have to answer, is it safe enough for us? Will it have positive impact? Will it have enough positive impact? For her, it certainly did, and she knew that she had a community around her that would rally around and maybe this could make a difference.
Starting point is 00:32:01 And it really did make a difference, which was wonderful. But some people will stand for their values or sit down for their values, even if they know that isn't safe. and even though they can't predict whether it will have positive impact or not. So the Rosa Parks story really just shows us that defying authority can come with these real costs. You know, ultimately it can be a very tough decision to decide, is this a moment in which I should defy or should I just kind of keep on complying? And so what are some practical strategies that we can use to do this? I know in your book you referenced some questions from the political scientist James March that we can use as a guide.
Starting point is 00:32:37 Walk me through some of these questions and how we might use them in a situation in which we're really not sure what to do. James March came up with three questions that we normally ask ourselves implicitly when we make a decision. And I adapted some of these questions and made it into what I call a defiance compass. And the questions are actually quite simple, but require some thinking. So the first one is, who am I? And that goes back to our values.
Starting point is 00:33:04 What do you stand for? What's really important to you? And it is so important to figure out what your values are. And it's really helpful to do so as well because the research shows that if you know your values, your intended behaviors are much more likely to follow. And clarifying our values has been shown to lead to a lower biological stress response. So lower cortisol level. So very much helpful for our well-being. So who am I is the first question in the defiance compass. Then the second question is what kind of situation is this. So here we're looking externally and coming back to those two questions
Starting point is 00:33:40 that we ask about the environment. Is it safe and will it be effective for me to defy? And then the last question is what does a person like me do in a situation like this? And this is a really powerful question because again, we're tapping back into our responsibilities. We're connecting with our values again. And yet we still also need the ability to defy, the skill set to defy. So those two things are important in predicting whether we will act in alignment with our values or not. So when we start thinking, what does a person like me with these values of integrity, of fairness, of compassion, of equality, whatever our values are, what does a person like me do in this situation? Because the way that we act then goes back and has an effect on who we are.
Starting point is 00:34:33 If we can't act in alignment with our values, then it really does change who we are. So if we're constantly saying to people, that was not me, we might want to think about whether our actions are in alignment with who we think we are. Because I've learned for many of us, that distance between who we think we are and what we actually do is enormous. And we want to decrease that distance. So many of the cases we've been talking about are these moments of like when you don't say something, but you really want to.
Starting point is 00:35:02 And it seems to matter a lot, right? Like somebody says something sexist or racist or somebody's making an active mistake. But a lot of the times when I find it hard to say no to protect my values or when the values are about like me, right, like my time and my boundaries and it involves saying, no, I don't want to take on that commitment because I want to protect my time or no, I don't want to do that thing that you want me to do because, you know, it's not in my interest, but then that means I'm going to offend you or something like that. So any advice for the like really personal ones when the value isn't about some, you know, deeper value of honesty or kind of being a just person. but it's really just about like protecting the kinds of stuff that you need to feel happier. Well, that's actually protecting your well-being. It's really important for you to function as a human. And so I wouldn't disregard that. Defiance doesn't need to be loud or aggressive.
Starting point is 00:35:54 It can be something quite small, but that really honors your values. And in the same way with requests for our time or our energy, all of this kind of aspect of, well, that's actually going to affect my well. being. You know, that's not right for me. It's not right for my family. It's not right for my work. Like, there's many things, as soon as you say yes, that you're saying no to a lot of other things that could be of greater importance. And again, it's remembering that, that it's not just about thinking about what are the costs of saying no, thinking about what are the costs of saying yes in this situation. I also like to think about the difference between compliance and consent.
Starting point is 00:36:37 And this came to me when I was a junior doctor when I learned about informed consent in medicine. And I think it's a really useful framework to also apply to other situations in our lives when we make decisions. Maybe just explain what informed consent is. So informed consent in medicine requires five elements. You need, first of all, capacity. So the brain capacity. You should not be under the influence of drugs or alcohol or be too sick. You need the ability to be able to make a decision.
Starting point is 00:37:07 Second of all, you need knowledge, so you need information on that decision. But it's not enough just to be given the information. You actually need the third element, which is understanding, a thorough grasp of the risks, the benefits, the alternatives, all of those things. So you have capacity, knowledge, understanding. The fourth element is the freedom to say no. Because if you don't have the freedom to say no, then that's merely compliance. It's not consent.
Starting point is 00:37:34 And then the fifth element, if all the other four elements are present, is your authorization, you're deeply considered true yes, if you want to say yes, or your true no, which is actually defiance. So consent and defiance are actually two sides of the same coin. You need to have those five elements that are present. If you, with the capacity, knowledge, understanding, and freedom to say no, still feel this pressure to say, yes, Yes. You need to think about, is this really my true yes? Or am I going along with something that I don't want to do? Is it a yes? That's not really a yes? Because if so, that's just compliance. It's really good to be able to distinguish between the two. So we don't slide into that automatic
Starting point is 00:38:22 compliance just because we feel pressure or that's been our default response. So based on everything you've learned about the psychology of defiance and when we need to do it, do you have any favorite examples of defiance. Like, who are your defiance heroes? I would have to say my mom, you know, because she just embodies compliance and a lot of people think about her as being really weak. But I just think she's so strong. I was about seven or eight years old. I was walking home with my mom from the grocery store and she was pulling along her rickety shopping cart, which just looks like, you know, wheeled luggage, two wheels. It was quite a long, walk back home and we decided to go through a narrow alleyway that we actually call a snicket
Starting point is 00:39:09 in West Yorkshire in England. And I had always been told not to go through the snicket when I was by myself. But I was with my mom and we were tired and so it was like, okay, fine, we'll go through the snicket. When we started walking through was when we saw them. It was a group of teenage boys and they blocked our path and they shouted out some racist things to us, go back home. And and the others were laughing. Now, my reaction to that was instant. I grabbed my mom's arm and I looked away. I did not want to look at them directly in the eyes and I just wanted to maneuver as fast as possible through the boys. And my mom did something different that day. I thought she would just go along with me, but she didn't. She stopped and she looked at them directly in the eyes
Starting point is 00:39:58 and she said, what do you mean? And my heart started racing at this point. And I grabbed her arm even tighter and I whispered to her, come on her. And she looked at me and she said no, which really surprised me. Then she put the shopping cart up vertical and she put one hand on a hit. My mom's quite petite. She's four foot 10 at most and she was wearing her blue-green sari. She had her hair in a neat plait at the back and she looked at the boys again. And then she said, what do you mean again? And there was complete silence. The boys didn't say anything at all. And then my mom said, hmm, you think you're such tough boys, big, strong boys, right? Clever boys. And again, there was silence. And then one of the boys uttered, let's go. And they just
Starting point is 00:40:45 dispersed. My mom grabbed the shopping cart and she walked as fast as possible through that alleyway. And I just stood there thinking, what just happened? I would never have expected this from my mom. She was so compliant. She did all the cooking, the cleaning, the grocery shopping. I was found a very quiet, subservient, meeting everybody else's needs. And that day, she showed me something different. She showed me that defiance is a practice, not a personality. She must have encountered those boys or people that looked like those boys many times before. She would come home from the store and she would be muttering away. And I thought it was because of the shopping cart that was like not great. But I think it was because she'd met people like those boys before.
Starting point is 00:41:29 and that day she decided to do something different, perhaps because I was there. What I also found really fascinating about Rosa Parks is that she as a child had once seen her mother defy on the bus. Her mother didn't move for a white passenger and the bus driver had threatened to throw her off. And her mother very quietly said, I don't think you will do that. And that was the end of it. And that also could have effect. it could have stayed with Rosa, just like when I experienced my own mother. Defying when I was a child really stayed with me. Defiance can have a ripple effect because her doing that affected me
Starting point is 00:42:09 and I've carried it forward and now that I'm telling the story, maybe it will affect other people too. Because what I'm hoping with the book that I've written on Defy and with the work of building that skill set of being able to defy, if we can teach it, if we compare a for it, if we can model it, that one day one of the teenage boys in the alleyway will turn around and tell his friends to stop doing this and to let us pass. So my immigrant mother wouldn't have to carry it alone. That is what I hope and I think it's achievable if we can all learn to defy. So next time a relative makes an off-color joke that they expect you to laugh at, or your boss asks you to take on a task that conflicts with your boundaries, or some random Yale professor
Starting point is 00:42:55 tells you to deliver shocks to someone trying to learn word pairs, take a moment to remember Sunita's advice. First off, acknowledge your anxiety. That yucky feeling is a good thing. It's a signal that something feels off. Then consider your values. How might they guide your actions in this situation? Next, focalize your discomfort. And then, if you feel safe enough and believe it could have an impact, go ahead and give your true no. Defy. The research shows you'll be happier for. for it. In the next episode, we'll continue our back-to-school series with another one of my favorite books from 2025. We'll hear from an expert on how we can use our environments to shape our health and our happiness. And we'll hear his tips for how we can bring the healthiest places
Starting point is 00:43:41 on the planet into our own kitchens. All that next time on the Happiness Lab with me, Dr. Lari Santos. Why are TSA rules so confusing? You got a hood of you. I'll take it all! I'm Manny. I'm Noah. This is Devin. And we're best friends and journalists with a new podcast called No Such Thing, where we get to the bottom of questions like that.
Starting point is 00:44:09 Why are you screaming? I can't expect what to do. Now, if the rule was the same, go off on me. I deserve it. You know, lock him up. Listen to No Such Thing on the IHeart Radio app, Apple Podcasts, or wherever you get your podcast. No Such thing.
Starting point is 00:44:25 This is an I-Heart podcast.

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