The Knowledge Project with Shane Parrish - John Bragg: The Blueberry Billionaire
Episode Date: October 1, 2024From a tiny village, John Bragg quietly built an empire that controls half the world's wild blueberries and North America's largest private telecom network. In this rare interview, the famously privat...e billionaire reveals how he defied conventional wisdom by transforming a small farm into two multi-billion-dollar giants. Discover the contrarian principles that helped Bragg dominate seemingly unrelated industries—from frozen foods to fiber optics—and build businesses designed to thrive for generations, not just quarters. Newsletter The Brain Food newsletter delivers actionable insights and thoughtful ideas every Sunday. It takes 5 minutes to read, and it’s completely free. Learn more and sign up at https://fs.blog/newsletter/ Upgrade If you want to hear my thoughts and reflections at the end of the episode, join our membership: https://fs.blog/membership/ and get your own private feed. Follow Me: Instagram: https://www.instagram.com/farnamstreet Linkedin: https://www.linkedin.com/in/shane-parrish-050a2183/ Sponsors: Overlap: https://www.joinoverlap.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Transcript
Discussion (0)
Why we succeeded is we tried to find a product we could run and run the hell out of it, as we would say.
We're by far the largest wild blueberry produce.
As we sit here today, we're processing carrots.
We're the largest carrot processor in Canada, so we learn how to do it and do it well,
and then just run it as much as we can.
And then we do battered products, and we try to do the same thing there.
So stick to your knitting, do what you can do, and do more of it, and try and grow it.
Don't try and do everything.
So many people failed by getting successful in one and then think they can do everything.
Welcome to the Knowledge Project.
I'm your host, Shane Parrick.
In a world where Knowledge is Power, this podcast is your toolkit for me.
mastering the best what other people have already figured out. If you're listening to this,
it means you're not a supporting member. Members get early access, no ads, my personal reflections
at the end of the conversation, hand-edited transcripts, and so much more. Check out the link in the
show notes for more information. My guest today is John Bragg, the blueberry billionaire. From
Humble Roots, this entrepreneur that you've never heard of has grown Oxford frozen foods
into the world leader in harvesting and processing wild blueberries. And if that wasn't enough,
he also started and grew North America's largest private telecommunications firm, East Link.
And all of this from a small town with a population hovering around 1,200 people.
I traveled all the way to Oxford, Nova Scotia to hear his story.
How did he start? How did he grow?
From the early days of picking wild blueberries with a rake to huge acquisitions across the border, we cover it all.
This is one of my favorite conversations in recent memory, and I'm so happy I get to share it with you.
It's time to listen and learn.
There are too many podcasts and not enough time.
What if you could skip the noise and get just the insightful moments,
even from shows you didn't know existed?
That's what Overlap does.
Overlap is an AI-driven podcast app that uses large language models
to curate the best moments from episodes.
Imagine having a smart assistant who reads through every transcript
finds just the best parts and serves them up
based on whatever topic you're interested in.
I use Overlap every day to research guests, explore, and learn.
Give it a try and start discovering the best moments from the best podcast.
Go to joinoverlap.com.
That's joinoverlap.com.
I want to start with your childhood.
Take me back.
What was that like?
Well, I grew up in a village of 300 or 350 people.
As I remember, we had a sports event of some kind going all the time.
from the time I was five or six years old.
We'd have a sponge ball game,
and so a lot of sports activity
and skating on swamps and hockey games on swamps.
In grade eight, we had a new regional school in Oxford,
brand new school, with a gymnasium,
which was just a wonder for us
because we'd been playing baseball in Hayfields,
and to get a gymnasium and a gymnasium teacher,
was just fantastic for us. So it became a big part of our life. I was a member of 4-H and had a
winning calf and all those little things that, you know, I guess you build on them through the
years. What kind of values and principles did you learn from your parents? They were both very
straightforward. My father grew up in a country store. You had to have repeat clients, small
community and people didn't travel. So you had to treat people with respect and honorably. If you tell
somebody you're going to do something, you're going to do it. And if you say you're going to be there
at seven, you're going to be there at seven or before. Very straightforward values, you know, good base
to build on. So you started collecting wild blueberries in high school? I did. My very first year,
I was 15, so I had to hire somebody to drive the pickup truck, and we had four or five pickers
and picked 4,000 pounds of blueberries.
When you think today we do 150 million pounds, quite a difference.
It was the beginning of an entrepreneurial career, I guess.
And you used that to pay for university?
My last year of high school, I actually made $4,000 picking blueberries because that
had developed, and it cost 1,200 to go to Mount A.
The game was I could pay my way, and although my parents could afford to.
And then by the end of university, I was doing a lot better than that.
I had a choice to teach school for $3,800 on an extra hundred if I'd coached the basketball team.
And I had made several thousand more than that, picking blueberries that year.
So I do what I was going to eventually do.
apartment building during university as I left university a fellow student and I built an
apartment building you're well informed I forget about that but but it was a great
venture and a great learning curve for us and you ended up owning that for like 50 years owned it a long
while yeah and finally when we were we're doing one of our major cable acquisitions we said that
we would sell some non-core assets and that was a non-core asset and and what
went along with some other non-core items.
But after Mount A, you went to Dalhousie Law School?
I went to Dalhousie Law School, which was kind of interesting because I didn't ever plan
to be a lawyer.
A friend of mine was going, and so then I had to talk my way into law school at the last
minute.
But I was only there about three weeks when I realized it was for lawyers.
But it was a great education.
I met some great people, good friends.
was probably my best education was first year law.
And how did that help you in the business world after?
Where it helped me was the principle of a fair deal on both sides to the table.
We'd like to think that when we've completed a purchase or a deal of any kind,
that the other side's happy and we're happy.
You can't always do that, but it's a good objective.
So you left and then you went into the Blueberry business?
I came back to the small village and decided that my father and brother were in the
cell mill business that I could help them, but that I could pay my way with the blueberry
business, which worked out all right. Then in 1968, we had a real turning point when there
were big crops in Maine, and the grower price went down, and in some cases we couldn't sell them
on some days we had to stop picking.
I had already made a decision I was going to be in the blueberry business,
and I decided if I was going to grow blueberries,
I better have my own freezing plant.
So I built a freezing plant in 1968 when I was 28
and didn't have any idea of what I was doing.
Just a focus.
Who taught you the blueberry business?
How did you even start to build a frozen plant?
On the farming side, the Department of Agriculture in Nova Scot.
Scotia had some very good extension workers and a commitment to try and grow the blueberry industry in
Nova Scotia. And so I kind of came along with that. It was truly a cottage industry at that time.
And then the frozen food side, we were fortunate to find some consultants in Pennsylvania that
had done work in Maine. So we hired these consultants to design. We built the plant with our own help.
But really, we're naive.
There's no question.
We're naive.
You know, if you're dedicated enough, you can make it work.
What was the reasoning for the frozen plant?
Like, why go frozen?
You're picking wild blueberries.
Picking wild blueberries.
Well, in 67, we couldn't sell them.
And if we did, we felt we were giving them away.
Not a good base to go forward on.
If you're trying to grow the industry, but you can't sell them.
I decided I should become master of my own destiny.
A, and it wasn't easy.
The first year we had a complete crop failure, the only one in the history.
We've had poor crops and good crops, but that year we had a disaster.
And that was right after all the factory investment.
Having built a factory and geared it up to run two million pounds, and we ran, I don't
know, 100,000, there just was no crop.
People could understand that.
Our bankers, they knew it wasn't something we did.
wrong it was mother nature and so we got through it how do you handle uh inventory do you save some
when the pricing is bad so that you can release it in the pricing is better sometimes you think that
that's what we should do but when there's an opportunity to sell and get the cash i guess you take it
and and that's what we do no that's not to say we don't carry inventory over strategically you know
if the market's too weak, we might carry some over, hoping the market will firm.
At what point did you realize the blueberry business could be as big as it's become?
I don't think I ever really understood that we could grow to what it is
and that it would be a base to grow other things and other companies and other businesses.
You know, we've had good years and bad years, but we've made it work.
When I started in the industry, the wild blueberry industry,
was 40 million pounds in total, and I hope to do two of that. And today, the industry is over 300
million getting closer to four, and we do half of it. We couldn't see the growth, but of course,
we made a major acquisition in 1983 in Maine. We bought one of the two largest operations in Maine,
and then more recently we're developing a lot of land in the Acadian Peninsula, but it's probably
pretty mature now. With
Amex Platinum, access to exclusive
Amex pre-sale tickets can score you a
spot track side. So being a fan for
life turns into the trip of a
lifetime. That's the powerful
backing of Amex. Pre-sale tickets for future
events subject to availability and varied by race.
Terms and conditions apply. Learn more at
at Amex.ca.com.
Oh, this is it. The day
you finally ask for that big promotion.
You're in front of your mirror with your
Starbucks coffee. Be confident.
Assertive. Remember eye contact.
but also remember to blink smile but not too much that's weird what if you aren't any good at your job
what if they damn out you instead okay don't be silly you're smart you're driven you're gonna be
late if you keep talking to the mirror this promotion is yours go get them Starbucks it's never
just coffee so why did you buy more land the 82 acquisition the you've bought more land as it's
come up around Oxford is that control supply yeah
I think we have a lot of money invested in the factories.
Our ideal position would be to grow half them on our own farms and buy half from farmers.
If you took the extreme and bought them all from the farmers,
then you could be pretty vulnerable to competition running the price up too much
or the growers gang up on you.
I mean, they're all great guys, but you don't want to be 100% in there
when you have all the money tied up in the factories.
And the other side is we don't want to have 100% of the industry.
That wouldn't be good politics.
You know, we need a good farming community,
and we enjoy working with the farm community,
and we've got friends we've had for 50, 60 years.
Well, talk to me about that a little.
You do a ton of research, and you make it available to your competitors,
you make it available to farmers.
We do.
We've developed quite a while ago a philosophy that said,
If it's good for us, why don't we share it with the farmers?
A lot of them deal with us and bring us their fruit.
If we can make them more efficient, that keeps us in business.
And we're continually saying to our own farm people and to the farm community,
we have to be more efficient.
We have to compete in the world.
We're competing with all fruits and all foods.
So you're going to do that.
You have to grow more pounds per acre and do it more efficiently.
So that's the way you stay in business.
Talk to me a little of what's the agriculture of wild blueberries. My understanding is they're not planted.
You're right. There's different bases in Nova Scotia, it's on abandoned farmland on the back roads where people moved out. I say in the 30s when rural electricity went through, didn't go to every back road.
Now when we're talking about wireless and internet, we have to be in every back road. It doesn't matter whether there's just a camp there. They want internet.
You compare that with rural electrification, which did the backroads, but not the real backroads.
And so a lot of people, when electricity went through, moved off the backroad farms,
and those farms eventually became blueberry fields.
They revert to nature.
Spruce trees grow on them, blueberry plants grow on them, usually 30 years after they were farmed by a farmer.
And so they're not planted, they're there naturally.
And in many cases, some of these farms had already been taken over by spruce trees,
whether quite thick or scattered, and we would end cut the spruce trees down,
and we had a blueberry field.
Now, the industry in Maine, which is the mother of the industry,
had about a 50-50 ratio between old farms, which tended to be smaller than they were here.
But then they had the blueberry barrens, which were big fields that were a pine forest originally.
And then through forest fires, they became, you know, there's history written about them picking blueberries in the 1700s on these barons.
They'd been burnt over the years.
And so that's a different industry.
And now in New Brunswick, on the south side of New Brunswick, again, it's old farmland.
but on the North Shore, it's a pine forest that we're clearing.
We're really excited about the potential in the Brunswick.
We're going to have more acres and blueberries than the Brunswick has some potatoes.
So it's going to change the Canadian Peninsula and the economy there.
What is it about my understanding is Quebec, Maine, Nova Scotia, New Brunswick?
Those are basically the only places while blueberries really grow.
Not quite right.
Nova Scotia and New Brunswick.
is the mother of the wild blueberry industry.
But Lake St. John is also quite a big production area.
In 83, when you did the Cherryfield acquisition in May.
Was that the big step up for Oxford?
Yeah, I would say 83 was kind of a transformative year.
It's also the year that we bought control with Stuart Rath to Halifax Cable.
It took us from being operating small rural towns to having the major.
city. And so those were basis that we've built on. We weren't that well financed, so lots of borrowing
and lots of convincing banks we could do it. So 83 was a big year. You've never shied away from using debt.
We haven't shied away from using debt, although today our balance sheets are in great shape. But through the years,
we've always been, what I would say, almost fully levered. The food business, we were levered, but we
had good assets. The cash flow wasn't as consistent as you'd like, but in the cable business,
we were buying cable companies all over Atlantic Canada and out west in Ontario, but the cash flow
was pretty consistent. You could budget it and see where you were going, so I wasn't afraid of
that. And I think that separated me from, you know, the original cable owners, there were lots of
them. As the industry developed and fiber came along, we started tying them together and there
was a lot more capital involved. Lots of the small town operators just decided that it was time
to move on. They didn't want to lever themselves the way it was required. So we started buying
small systems and tying them together. And then we had the opportunity to get Halvax and
eventually, Dartmouth, basically all of Nova Scotia, except Clay Span a little bit in
Cape Bretton.
We just kept levering and levering and buying and buying some more.
And it was hardly a year that we didn't have an acquisition.
I want to come back to East Link in a second because you own one of the largest, I mean,
the largest private telecommunications company in North America.
The largest private, yes, by far.
What are the input costs to Blueberries?
I think one of the big ones is B.
The biggest single cost are the rental of honeybees for pollination.
You know, these berries are 1,500 blueberries a pound,
where every blossom has to be visited by a bee to get a blueberry.
So we require a lot of hives.
And I was reading an article this morning on the Canadian economy
and where Scotia Bank had put out a report that said,
if we would eliminate the borders within our provinces,
that it was something like $2 to $7 billion of efficiencies
that would come to Canadian.
So in our bee business, we're stuck with restrictions.
We can bring bees from the Okinaugan Valley
all the way to New Brunswick,
and we have to get permission through each province,
and we get the permits.
But when it comes to the Nova Scotia border, no.
So Nova Scotia and PEI are the only jurisdictions
in North America that have restrictions.
It's, and historically, it was about protectionism.
Some local beekeepers got together and lobbied the government and said,
we don't want others coming in here.
This is our market.
But that's a small business compared to the Blu-ray business.
So we're held hostage by a lack of pollinators in Nova Scotia.
My understanding is like there's almost like a team of moving,
pollinators in the U.S.
They start on the West Coast and they sort of
like go across the country to Florida
and then up to northeast.
I asked one of the guys about their
business model and they said
ABC, almonds, blueberries,
cranberries, then
they go to Florida for the winter
and then they go back to California
and the almonds and they do the road over
again and it makes them quite
efficient. Where in Nova Scotia
what can you do, you
have to stay within the borders. We have a
junior hockey team in Halifax, the moose heads. And it's like saying you can play in the
queue, but you have to use only Nova Scotia inputs. And you can't bring anybody in. It's not
only bees. There's just restrictions all over the place on border crossing. And there's been
panels and people studying at Harper had a study group. And everybody finds the same thing.
It's kind of ridiculous. But that's the country we live.
live in. But there's always hope.
Do you have a professional beekeeper on staff?
We do. We're the largest beekeeper in Nova Scotia by far and one of the largest in Canada
because we couldn't get the bees so we had to start our own apiary. We still don't have
enough and the farmers don't have enough.
And what difference does the bee make and yield, like the pollination process?
Four or five times. I think if you had no honeybee,
imported and relied on local pollinators. You might get 1,500 to 1,500 pounds. If we use 4 to 5 hives,
which is considered high, but we can grow 8,000 or 9,000 pounds. So it's tremendous difference.
And with our research, we've been sponsoring research with Dr. Percival at the Agricultural College.
and he's really taught us how to grow plants that are more productive
and with fungicides and fertilizers.
And we do have the basic crop there, but then you have to get it pollinated.
It's a real problem.
And this year was particularly bad.
The farmers lost, in many cases, 50% of the bees over winter.
See, we should be taking those bees to Florida maybe in the wintertime.
Because it was too cold?
that was. I'm not sure. There's always lots of reasons. Our beekeepers say they went into the
winter and poor condition, so then they didn't survive well. It does mean that if you want to raise
bees in Nova Scotia, you know, there's a second market in New Brunswick. The Acadium Peninsula is 10 days
later than Nova Scotia and a microcos. So we could fall late here and then take them New Brunswick,
but we can't do that.
So our biggest input cost are bees.
If the total is $2,000 of thousands, a thousand of it, it's in bees.
So it's a big, big factor and a big issue and a big disadvantage to Nova Scotia farmers,
tremendous disadvantage.
And when you started, you were picking blueberries of the rakes manually?
That's right.
And how is that process evolved to today?
There have been all kinds of people trying to,
develop a mechanical harvester. And my brother and a mechanic looked at some of these efforts that
were done in Maine and other places, and they said, we can do this and we can do it better.
So it took them quite a while because we really weren't focused. It would be something that
we'd say in July, oh, we should get that old machine out and see if we can pick blueberries with it.
So the only thing I brought to the table was I got them a dedicated tractor and said,
we're going to start working on this in January.
And they did, and they solved the problem.
It took a couple of years maybe, but very talented.
And the same basic principles being used today that they developed back in the 80s.
So it was a big effort, and it cost some money.
But again, we made it available to the farmers.
But it's still the standard.
There are some other harvesters that are made by local farmers or a mechanic.
But the one that my brother and Lloyd Weather be developed is kind of the standard.
It was nice that you made it available to everybody, too.
That could have given you such a competitive advantage because labor is obviously expensive.
We not only have to have our own farm sufficient.
We need the farmer's sufficient.
I like how you think in terms of the ecosystem.
And a lot of your competitors have sort of come and gone over the years as Oxford survived.
It was a cottage industry when I started.
People were operating like a cottage industry.
And as the requirement for more capital and more capital and bigger operations came,
most of the existing people really weren't up to mortgaging what they had.
And they were a different generation.
and so I'm a young guy that says, I want to do this the rest of my life, and I want to grow the industry.
So it was more of an attitude, I think.
I just fell into an industry that needed to be developed.
And so in some ways we provided the leadership for that.
Do you think that that long-term sort of approach to it helped you?
Yeah, we're big believers in looking at the horizon.
There's a famous quote by, I think it was Dag Hammershaw, who said that only those who
look at the horizon find the right road.
If you look at your feet, you'll stumble.
So we're big lookers at the horizon saying, how can we do that?
And a private business allows you to do that.
One of the interesting things about Oxford from my point of view is you never got into formulated
sort of products, which would be naturally pretty easy in the frozen food market.
market and probably have higher margins. Why not? Lots of people have suggested we should have
our own brand products. My great friend and mentor, Prudy Crawford, used to say, John,
you'll spend $10 million on a factory, but nothing on marketing. But our real business,
it was business to business, as we call it, selling to jam manufacturers in Europe and
pie manufacturers. And if you're a pie manufacturer, you're going to go where the apples are.
because they're 50% of the pies or Apple.
Or if you're in the jam business,
you have to have a whole variety.
So Oxford didn't have anything to offer.
Blueberry Jam and North America would be maybe five or six
on the popularity list.
We're a provider to manufacturers,
whether it's smoothies or whatever.
So there was no economies to scale.
I remember, you know,
of this great golf course at Cabot down in Cape Breton,
and the Industrial Commission of Inverness,
before Ben built Cabot, came to see me,
to see if I would make blueberry jam in Inverness.
Well, you know, their intentions were great,
but it made no economic sense to try and like blueberries to Cape Breton,
make jam, and then bring everything else,
whether there's raspberries or whatever, strawberries,
and from other areas.
So many people chase these higher margin products and they lose focus.
That's exactly right.
That's a lot of people do that.
Why we succeeded is we tried to find a product we could run and run the hell out of it, as we would say.
We're by far the largest wild blueberry produce.
As we sit here today, we're processing carrots.
We're the largest carrot, certainly carrot processor in Canada, maybe in North America.
So we learn how to do it and do it well, and then just run it as much as we can.
And then we do battered products, and we try to do the same thing there.
So stick to your knitting, do what you can do, and do more of it, and try and grow it.
Don't try and do everything.
So many people fail by getting successful in one and then think they can do everything.
Was the rationale for carrots to sort of use the factory more?
because my understanding is like blueberry season ends sort of mid-September and then carrot season starts.
We said, what can we do in the fall?
Extend the season because we start the first of August running 24 hours, seven days,
and the minute bluebirds are done, we move to carrots.
It's taken us quite a while to learn how to do it and do it really well,
and which we're doing now.
But that was exactly it.
And then we wanted to have a core of people in the wintertime,
and so we started making battered products for McCain foods.
That was the onion rings?
Onion rings, and cheese sticks and cauliflower, but onion rings primarily.
Talk to me about that deal with the McCain's for the onion rings.
Well, very interesting.
I would say a typical maritime deal.
I went to see Wallace McCain.
This is over 50 years ago
and said, look, I need something to keep my people busy
and have you any ideas.
And he threw me a file on onion rings that they had looked at
but it didn't fit because they were doing French fries year round.
And he said, well, maybe you can do it.
So needing something to do in the wintertime and off-season,
We took the file, and we had a one-page agreement, which I still have,
which gave us the exclusive right to make onion rings under the McCain label in Canada.
And we've been doing that for over 50 years.
And I would say only in the Maritimes, you know.
And, of course, we've had our ups and downs.
But in all those years, I never once went back to Wallace or Harrison and said,
I need help. Your guys are giving me. I always worked it out behind the scenes because I thought
I could go to them once and I was going to save that. But if I became a nuisance to them,
then the relationship would disappear. So we've worked all these years and I never had to ask
a favor. We've done it on a pure commercial basis. And I think it's worked well for both of us.
I like the fact that it's a simple one-page agreement over a handshake. Yeah. But at the time you
entered that you had no idea how to make onion rings didn't know how to make onion rings the deal we made is
is still going still one page but it's altered in many ways of course over time with investments and so on
yeah we didn't know how to do it but we we didn't know how to do blueberries either or carrots
what gave you the confidence to figure that out other people in the world are doing it there must be
some way you can learn how to do it it can't be that complicated but this is back in the day before
or anything, right?
You're not like searching how to make onion rings.
Suppliers love to talk, so you've talked to the people who make batter and say,
well, you know, what kind of batter should we use?
So they'll tell you more than they should sometimes.
It was difficult, but, and our objective wasn't to make good onion rings.
It was to make onion rings exactly the same as the competition,
because then it's an easy sell.
You don't have to have something unique.
And that was not as easy as you would think.
And we could make better tasting ones.
We could put them in a blind test than ours would win,
but they were a little different.
And the objective was to make the same as the other guy.
What's necessary to be successful in a commodity business?
If you're making the same product in a very similar way that other people are making it,
what gives you an advantage?
How do you create an advantage?
You have to be the low-cost producer, and you have to be top quality.
blueberries and carrots, there are established grades and so on, so it's not battered on your
rings a little different because there was only one major competitor and we were trying to
compete with that. By and large, you have to be a low-cost producer and have top quality.
And top quality doesn't necessarily cost. In fact, quite often it's cheaper because you have
less product on the floor and less shrinkage and you're doing it all right and the end product
becomes better. Top quality, low cost is a pretty good motto. There seems to be a natural
entropy in business as you become successful. You start spending more money. You start doing things
that are different or getting a fancy office or doing these things. But how do you maintain
that low cost over 50 years? I'd like to think that we're low cost.
And hopefully we are, but we strive every day, and we have a culture of every year trying to do it better.
There's always changes we can make in the manufacturing line or on the farm.
And so we have a real culture of being open to doing it better tomorrow.
I could list five or six things that I know we're going to do better next year.
and from some of the things we learned this year
and, you know, improving the mechanical harvester
and improving how we unload the product
and how we deal with the farmers.
And there's always steps that you can do
and you can't be satisfied with the status quo.
You know, we could sell 40 million pounds of blueberries,
wild blueberries, kind of as a specialty item.
But when you want to sell three,
400 million pounds. Now you've got to compete with cultivated blueberries and with strawberries
and marmalade raspberries. We're always trying to be to be better and at get our cost down.
What's the difference to in wild blueberries and cultivated blueberries from a pragmatic?
Oh, a tremendous difference. First of all, the health benefits, the antioxidants are
double in wild blueberries. The flavor is much better. The cultivated blueberries, they're a fine
product, but if you have them side by each, anybody will choose the wild for flavor,
and that's a big help. We have, like, jam manufacturers that one of the biggest in the world
is Andros in France, and they'll only use European blueberries, which are a different species
again or our wild blueberries.
And the Europeans can't compete with us because they're still a cottage industry.
So they're gradually disappearing.
But there are lots of people who will change the recipe and maybe use 50% cultivated.
So it's a big competition.
Because it's more expensive.
Wild blueberries are more expensive.
Historically more expensive.
And we could get a premium.
But it's becoming more difficult.
So our objective is to be the low-cost producer, even against cultivated.
What are the key sort of performance indicators or metrics that you look at to judge the business?
The food business is very difficult to put down on paper.
You know, you're fighting the weather and all kinds of weather conditions.
Currency is a big issue.
labor supply is because we're seasonal. Really in the food business, the blueberry business in
particular, we just have to put all the inputs in, do it all at the right time, the exact day
for the sprays, and so on, and then hope that Mother Nature gives you a break and doesn't take
it away from you. Like, for instance, this year, we think the Acadian Peninsula has great potential
for wild blueberries, and it catches showers because it sticks out in the water and the Bay Shores
on one side and either the Meramishie Bay or whatever's in the other.
But they normally catch good showers and it would rain.
This year they didn't get any rain.
And we had a tremendous crop, and you go to see it the day before it harvest, and they're just a little
weed blueberries that hardly weigh anything and as a result we had less than half a crop and so we did
everything right all the conditions were right so it's very difficult to project but but what you need
as a farmer is somebody else to be in trouble with their crop and your crop work out well but you're
always looking so what's it what's the cottage industry and what's the crop in lake st john what's
the crop in Maine. What's the cultivated crop? So you're always looking for somebody else to have
trouble. All you can do is farm through the cycles, keep putting the inputs in, do everything on
time professionally, and hope you get the break. Our advantage is that we are in three different
microclimates. Like I mentioned that we had a poor crop in the peninsula, but we had a very good
crop in Maine. And so just a different microclimate. Most businesses you can kind of project and
do a business plan, but in the food business, weather plays a big part. Let's switch gears a little bit
to Brad Communications, which became Eastlank, but it started way back in 1968. Right after you just
had a crop failure, you just invested all this money into the factory that you can't use. Right. And then
you bought your first, was it a television license?
It was a cable television license, and we didn't really buy it.
The license were owned by the federal government, and so they accepted applications for
different towns, and their philosophy at the time was to have local entrepreneurs do local
television, but that got taken over by technology with fiber and where you could tie 10 small
systems together and have a good size one and a lot more capital. And when we started,
you know, we had two American channels that we were offering. And I remember when we were
upgrading Halifax from six channels to 12, our engineer at the time said, nobody will ever watch
12 channels. And that's all of my time. So we built 12 channels. And of course, with a short time,
that was outdated. We had to rebuild. So we didn't pay for the
license, the license we applied for, and nobody else applied. This is for Amherst, Nova Scotia.
We built a system with coex cable and put up a big master antenna to get the signals out of
Halifax, and then we got microwave American channels in. But it was tough. It was really
tough. I mean, again, we didn't know what we were doing. Is it true? You used to bus in tapes from
New Brunswick?
Yeah. That's a, that's, I wasn't going to mention that. It was so terrible.
We built a tower down at Mount Shamcock on the U.S. border, and we received the Bangor
channels there, taped them, put them on the bus, and, of course, Halifax got them first.
The time we got them in Amherst, they were two weeks old, but the sitcoms were okay,
but the Boston Bruins two weeks later were not quite so good. There was not a lot of
entertainment. So we were selling these U.S. channels, two weeks old. And then eventually we got
a microwave system that brought them in directly. And it's still off Mount Shampok. And now,
of course, all this stuff comes by fiber. And so tremendous changes in that business.
Was it capital intensive back in 68 as you're building this out? So where did the capital come
from to build that out?
Summer's here. And you can now get almost anything you need for your sunny day.
delivered with Uber Eats.
What do we mean by almost?
Well, you can't get a well-groom lawn delivered,
but you can get a chicken parmesan delivered.
A cabana? That's a no.
But a banana, that's a yes.
A nice tan, sorry, nope.
But a box fan, happily yes.
A day of sunshine? No.
A box of fine wines?
Yes. Uber Eats can definitely get you that.
Get almost, almost anything delivered with Uber Eats.
Order now.
Alcohol and select markets.
Product availability may vary by Regency App for details.
At Grey Goose, we believe that pleasure is a next.
That's why we craft the world's number one premium vodka in France, using only three of the finest natural ingredients, French winter wheat, water from Jean-Sac and yeast.
With grey goose, we invite you to live in the moment and make time wait.
Sip responsibly.
Well, it was a small town, and so, you know, it didn't take a lot of capital, but we borrowed the money from.
the Bank of Nova Scotia, or most of it, and we worked hard. It's amazing how it's developed,
but then we could see that you could tie them together with fiber, and they kept more capital
was required. So a lot of the other towns, the guys just decided they didn't want to put more
capital in, so for sale. And my corporate lawyer at the time, George came, said, John, there's
something interesting here. All these towns come up. There's six buyers, but you always
get them. And it was basically we became easy to deal with, and we always lived by our word,
and we always paid top price. And so we just kept picking them off one to time and made it easy
and didn't over-negotiate. We gradually picked up a lot of towns, and then, you know,
we bought a company out of Newfoundland that had systems in Sudbury and in British Columbia and Alberta.
We just gradually bought them, but there's nothing to buy anymore.
I think about this, we have both our cable and food business that were both quite rapid growth businesses
from really small cottage industries to professional companies.
We've played that game, and they're both good businesses.
but I don't see the next big step.
They're kind of mature businesses.
Yeah, and all the bigger companies are public companies,
and they're not going to sell.
At one point, you were losing a lot of money every month.
Yeah.
And you went to see your father and your brother.
That's right.
I guess maybe it was 11,000.
These numbers, you know, grow or shrink over 50 years.
I think it was 11,000 a month.
we were losing.
But that's like hundreds of thousands today.
Thought we should have a little family meeting on it.
Look, we're losing it, and I'm cutting cost everywhere.
We did cut costs to all the extra people out.
I can see a light at the end of the tunnel,
but I'm not really sure where we're going.
I think we could sell to some of our neighbors,
or maybe we could buy one or two.
because they were they were everybody was struggling my father said well we spent a lot of money on your
education we shouldn't throw it away the pretty wise advice and i said geez i don't know whether
we'll ever get it back or not but but it turned out it was right it had an expensive education
and we learned how to how to go on it sometimes you get a little wisdom it takes a long way
how important was scale well scale ended up being
very important in that business. And that's why in 83, when we got Halifax and we were able to
tie, we couldn't really afford to have professional engineers. We were relying on suppliers to give
us the technical advice. But skills, absolutely important. And so as you expanded this, you've done,
I think, hundreds of acquisitions effectively in Ace Link. Why the reputation for
paying the most? I don't think we paid too much, but we were prepared to pay at the top of the
cycle. Again, we were looking at the horizon. If you paid a little too much in your private company,
you just have to live a little longer to make it work. My brother, you say, about buying a wood lot,
well, maybe we're paying too much, but if we live long enough, it'll be a good deal. So this is
the same with cable. It just meant that instead of a 10-year payback, you took 12 and you
work for nothing for two years. And the big scheme, that was the right thing to do. Is that
something private companies can do easier than public company? Oh, yeah. Absolutely. I mean,
we're still doing all kinds of land development and this development we have in the food
business on the peninsula. It's all 20-year horizon types to get the land cleared and
developed and get a productive, but it's unique and nobody else going to have it. So there's
lots of projects like that. What are some of the other projects you have going on that you could do
privately, that you couldn't do publicly, or advantages of just being private versus public?
I think there's tremendous advantages. If you have good management, and we'd like to think we
have good management, we work hard at that. But there's,
just all kinds of decisions that we're making that, of course, if it's efficiencies in the
factory, we want to have a two or three-year payback. But sometimes you have to make motherhood
statements. Chefs say, well, like we built a $150 million factory in the Acadian Peninsula. That's a
motherhood statement. I mean, you couldn't say, well, it was going to be a three-year payback. It's
not going to be, but it's a good long-term asset for the area. It's a good at long-term asset for
us. But so there are some, what I call, motherhood decisions you make to keep yourself efficient
and going. Are there other ones that come to mind? The land development we're doing up there
is the same thing. We bought about 3,000 acres of care.
land in the Annapolis Valley at premium prices. Why would you pay premium? We need to secure
the base. That's where we grow our carrots. And we were, you know, doubling the production
of carrots. So we need the land base. In some case, paying twice what the market was. But it's
only available once, you know, you know. It's not always available. Buffett talks about, well,
I want all my managers to run their businesses as if they
owned 100% of it.
Right.
And then you would do these things where it's like, well, this might not make economic
sense for 10 years, but it makes economic sense over 50 or 100 years.
And I'm not sure Buffett would agree.
I mean, he buys going companies with existing revenues.
And I don't think he's done much startup.
And, you know, he gave up on Berkshire, which was the right thing.
But he's buying companies all over the world.
they're already cash flow positive and making money,
and he can measure that.
My business of food and cable and even inland
were buying kind of startups and growing them,
and maybe we're just lucky, but we've made that work.
But, you know, we could see that we could do that.
So it's a little different than Buffett.
Now that we have mature businesses,
we'd like to find something that fits Buffett's model,
find something already has good cash and good management. And we're looking every day. And we
almost closed on a significant one. But at the end of the day, we've reached our limit. We can't
pay that price. And we could have quite easily. But we'd rather buy more Buffett stock than pay
too much for an operating company. You did, we were talking about this earlier, you took one public
company private in 2007, 2008, which is AM Telecom?
Yeah, M. Telecom and Southern Ontario.
We got some real efficiencies by taking it private, and it, you know, became a branch plan
as compared with a separate head office, separate accounting, separate, I don't know how
much it wasn't that big a company, but we probably took three or four million dollars of
overhead out of it. Which is part of the cost sort of of being public in a way.
It's costly to be public, and it slows you down, and you're a target for everybody.
Public companies attract government. I've been a director of one of the major banks in Canada,
and I've been a director of many other companies that were public. But it seems to me that
you know, living in Oxford and running a private company, you're under the radar a lot compared
with public and public filings and regulations.
And we have them all, and we like our food business, we run top quality.
And I used to have this discussion with Donald Sobey, who encouraged me to go public because
it gave liquidity for the shareholders.
But I'd like to think we could solve that problem without going public.
But it's really cumbersome, there's no question, and very hard to make long-term 20-year decisions.
One of the things that you never got into with East Link, to my understanding, was really buying programming, which seems to be the whole nature of the last 10 or 15 years of the business where you have, you know, the bells and the Comcasts and everybody's sort of like trying to buy up the programming.
Right.
Why did you guys never get into that?
I think it was probably a gut feeling.
They were paying a lot for this programming.
And do you think Bell are happy that they spent a lot of money buying programming now?
I don't think so.
It really hasn't worked out well.
Were we lucky?
We thought a lot about it and there were programming we could have bought.
I guess, you know, we felt we had limited resources.
We'd rather buy another company than by programming.
How do you think about something like,
Starlink now with rural internet access. You have hundreds of millions of dollars invested in
physical assets delivering internet. When it comes to the technology business, I'm the wrong
one to try and answer that. It's very difficult to be better than a good fiber system in
rural Nova Scotia or rural areas because you have so many options with it. In fact, we're doing
business with Starlink because when they get down, they want to have fiber that they can feed
to people. Are they a competitor? Are they a customer? I'm not sure where that's going. And there's
limited capacity in these satellites, too. Certainly there's going to be competition. But I take a
little different view, we've got the customers. And so our job is to be efficient, provide
good service, make it easy, and can we do that? I mean, are we going to carry star links?
Are we, we're a distributor of other people's products. So I think having the fiber, the fiber network
and in our office in Halifax on the wall,
we have a picture of our fiber network.
It's really amazing,
and I think it's an asset that's not recognized
by the financial advisors and so on of the big companies.
But if you look at our map,
we have fiber from Ireland to Bermuda to the East Coast,
and then we have fiber going west through Chicago and Detroit,
through Toronto and up north and all the way to British Columbia.
And a lot of this we own.
Some of it we trade.
We might have 48 fibers in an area and somebody wants 12 of them.
We'll say, sure, we'll give you 12 in a rural area,
but we need two to Detroit, I heard of it, to Chicago.
So we either own or have trades, a fiber network that's really amazing
when you see it on the wall.
I remember I went to lunch in Stockholm with the Erickson guys when we were first getting in the cell business.
And I said, will you put a set of business, will you put my cable business out of business eventually?
He said, look, we've got to get off those towers and into fiber as fast as we can.
So, you know, you think of it's all cell, but it's really coming to you from fiber.
and wherever the cell is, there's fiber to another node, and you're picking it up.
I think the cell network is a big asset for a lot of years, but voice is changing all the time.
Talk to me a little bit more about the fiber and the asset nature of it.
Is it more valuable than people think because it's harder to get permits to put new fiber in?
Is it more valuable because it's super expensive to put new fiber in?
I think it just gets more expensive all the time.
and by now there's a lot of fiber networks built,
so who's going to build another one?
You know, there's a lot of competition,
but we've got this.
It's plowed in capital that's there
that's going to be a big asset for a number of years, I think.
Why did the name change from Bragg Communications to Eastlank?
Originally, we called it Central Cable in Amherst.
And that was to keep our name off it.
But then we had a holding company,
and somebody named it Bragg Communications.
holding company that was not in the public at all.
Some way, as we bought companies, the Bragg name became a little more.
But in most cases, we still ran under the original name,
whether it was in Sydney or Somerside or Charlottetown,
for finance reasons and so on, had to put them together.
The holding company named Bragg Communication sort of got out there.
but it was never on the walls of any of our buildings
because they were all run as Halifax scale or whatever.
It was truly a holding company,
and then we moved it on from there.
But those were kind of decisions I wasn't paying much attention to
or didn't care much about.
We were always rejigging the financial structure.
You said something interesting there,
which was you didn't want your name on there.
Most people, I think, would almost be the opposite.
They do from an ego perspective.
Yeah, well, we don't have our name on the food business.
Oxford's a good classical name around the world.
One of the best marketing tools you're going to have is use your own name.
People catch on.
McCain's would be a great example.
Everybody knows McCain French fries.
But I was determined that from a family point of view,
and if my grandson or granddaughter want to have just a normal job,
in the business or outside of the business they don't need the burdens of of the name being
everywhere so i was quite determined to keep our name off it's more so today but but security you
don't need a high profile in these small towns and and i think i think it's uh just makes a better
family situation if you don't have your name plastered over everything but i can understand why
people do it. But in my case, I prefer not to do it. You like the low profile? Yeah, I like the low
profile. No question about that. My son Matthew and I were looking at a cottage that he was looking
to buy. It was the former cottage of Alex Coval, who was the famous artist from Mount Alice in my
university, and it was for sale, and we thought it would be nice to own the Coval Cottage. And we were
there and there were some other people showed up
looking at it on a Sunday afternoon
and they said, oh, we understand it's
for sale, we understand there's people
interested, but Matthew and I were
there, they had no idea who we were
and they were talking
this as if, you know,
maybe we'd know
who might be buying it.
And it's just nice to
have a nice
low profile and be able to get around
and not have the burdens of
people. And
not as much for me as for my children and grandchildren.
When you were acquiring all these companies, whether through Oxford or through Eastlank,
did anybody ever ask for equity?
Yeah, we've had, from time to time, there's been that discussion, and I face it head on
and say, look, family companies are great to work for, and we're going to pay you well,
and you're going to feel very comfortable here.
but there's no equity available
and too complicated
with the finance structures
if you start giving it away
and that if they went out
and I just didn't need that complication
in my life
I think historically
there's a lot of good family companies
and especially in Europe
there's tremendous generations
and people are comfortable
I tell the story about a young guy
that was a basketball player
and he was recruited to run the athletic department at St.
of X University.
The president of the university said,
I'm probably only going to pay half of what you're earning today,
but I'm going to give you a job with twice a satisfaction.
And that's the most important thing in life.
He took the job, and he's got great job satisfaction.
And, you know, there's more to life than just the pay envelope,
having a good civil place to go to work and good fellow workers and a sense of working together
is trying to get ahead of the other guy all the time. It's worked for us. We've had great
employees, just tremendous employee, dedicated. That's what we are. Talk to me a little bit more
about the culture inside the companies and how you shape it. Probably the best thing we've done
on the culture side is everybody is dedicated to doing it better next year and open to that.
Now, we always have some people who have to respond with a new idea with a negative comment
to start with.
That's human nature, but they get through that within a day, and then they're the great team leader.
Having a culture that you can just bring up ideas, and there's really no room for nation,
sayers around the table. You've got to just say, look, we've got to do this. Don't tell me why it's
difficult to do it. You agree it has to be done. We should be better than we are. So, well, let's get
together. And I always say to my team and say, you're as smart as anybody else. Why can't you
figure out how to do it? And that's a good challenge. But they are smart as anybody else, you know.
You don't have to bring people from Toronto or Ottawa to decide how to solve problems.
at Oxford. There's a culture of hard work and all of those basics and
civility and respect. I think it runs highly through the business. And we say to people,
look, if you can't be respectful or if you're not happy, please, you know, find a place
where you can be happy. How do you think about incentivizing sort of the leaders of the company?
Yeah, that's always quite a challenge, and we have incentive programs, and they seem to work.
If I had my druthers, I'd rather pay you a million dollars and just expect you to work hard than to pay you $500 with a $500 bonus.
Incentives seem to be a way of life, but a lot of people will perform without incentives.
Certainly we have incentive programs, and they do seem to motivate people.
if you want to hire me for a million bucks a year, I'm available starting tomorrow.
There you go. See? Without a bonus. No bonus necessary. How do you manage it all?
We're recording this in my so-called head office, which is only 200 yards from our food processing plan.
But it's an effort for me to get away from the food business and let the professionals run it.
We have a very small head office, and we're running several operating companies.
And a few years ago, we started a portfolio, which is, I think, quite significant today.
I read where so-and-so is running $2 billion and $3 billion, and we're doing more than that.
And so we've got a big portfolio that's done very well for us.
So we try to streamline it and keep it simple and let the operators run the business.
and they have to deal with the people problems.
We work at it.
Who makes the investment decisions for the public companies?
We have a very small team here in our head office.
I'd say three of us.
And we're not traders.
We're not trading all the time.
We're trying to, we own like a lot of Buffett,
and we're just hanging on to it
and probably will have it 10 years.
Although I read an article on the weekend,
the contrary in view, but Buffett's maybe, Berkshire's not doing so well, but they compare it
with Apple and Microsoft and some eye flyers that have done extremely well. We're buying Buffett
for a 10 or 11 or 12 percent return. We're not looking for 20 or 25 percent. We just like to
buy good, solid investments and let them grow. How do you think about that when they're so
liquid like if they got overvalued would you sell them or would you just sort of like hold on
basically we'd just hang on you know uh you wonder whether berkshire's overvalued today or not
he says he buys the stock when it's um 1.2 type book that he's actually buying it at 1.5 times
and buying it consistently so he knows something that we don't know so maybe you should sell the
stock, but they're going to grow. If you have good stocks, some will be up, some will be down,
but we don't really pretend to be able to pick the high flyers that not really are objective.
We've always had a modest portfolio, but when interest rates were down to where we could
borrow money for one or two percent, we said, look, this is an opportunity. We should get at this,
And so we did. Borrowed lots of money to buy good stocks, and it's been the right thing to do.
You used to go to the Berkshire Hathaway meetings. What are some of the lessons you took away from Munger and Buffett?
I don't know. There's so many, so many basic lessons. I say that my kids every once in a while, would Buffett do that? And they think, well, I guess he wouldn't. So that's the answer. We don't have to have a big discussion.
We're looking at a company recently, and my son said, I think I'd rather have more Berkshire.
And so it's a good test.
And so he just brings value to our everyday life all the time.
What would Warren do?
What would Warren do?
That's it.
Or Charlie.
What are some of the lessons you've learned from investing in public companies?
Buffett would say that if you're a businessman and,
investing in your business, you're probably a better stock picker because you use the same
principles. But if you're an investor, it will help you in your business because you're using
the same principles in your business. So it's just like I said, my son, this company we're
looking at, not a very big company, but it would kind of fit. And my son says, well, I'd rather
buy Buffett. That's a pretty good benchmark. So you use that every day.
and he grew this business by buying other companies,
but he didn't charge money to do that.
You know, he always says he doesn't borrow money,
but some way he's borrowing the insurance money.
So he said cash available to buy him.
In my case, I've built businesses from scratch,
and that's different,
and you have to have some different philosophies
than he would agree with.
You know, he wouldn't have levered the way I did.
would have would abuse this insurance money, but he doesn't call that leverage.
It's one of the differences that strikes me from your past and his, and they both obviously
worked out exceptionally well, is that after the 60s, he basically seemed positioned for success
no matter what happened, different businesses, right?
But like look at today, they have $300 billion in cash on the balance sheet.
So if the economy crashes, he's going to win.
If the economy keeps performing, he's going to win.
if it stays the same, he's going to win.
It sounds like he's almost positioned not predicting the future.
Right.
Whereas when you're levering up, you're making a prediction, it might be reliable
because your revenues are constant and you're borrowing against that.
It is different because he's relying on the market.
If the market crashes, my cable business doesn't change.
People still watch cable or still use cell phone.
It might go down some, but it's basically, if the market crashes,
are still going to eat blueberries.
Well, it might be tough going, but they're not going to stop eating.
And you might have to take a year or two when you don't make any money.
But, you know, back in, was it 78 when interest rates were 18 and 20 percent,
I had a cable business and financed, and the interest rates were killing me.
But we just hung in there and cut the cost.
And I remember saying, well, if we can survive.
in this situation, we'll be a pretty good shape going forward.
I understand Buffett, but I don't always agree with them.
That money, and see, as a long-term investor, having that money sit in cash, I don't know.
He's got a crystal ball that nobody else has.
I'd be investing it in good stocks because the stocks go down.
It doesn't matter.
But I guess he's waiting for the opportunity to.
to buy them cheap. We'll find out, I guess. Yeah, and he's creating cash, so he obviously
anticipating quite a correction. Like, he does lever up some businesses there, like, not to the
point of a lot of people, but like the railroad business has that, especially with the
predictable revenues. What are the key indicators you look at for your businesses on a regular
basis to gauge how well they're doing? Condoray to Buffett were a big EBIT, I believer.
the cash they generate. If it's through depreciation, that's all right. How much cash are we generating
and how can we service the debt and what can we buy with that cash? And as a private company,
that's worked for us. You know, when we were building the cable business, there was lots of
depreciation, but the cash flow was good and still is. The same in the food business as we
invest in factories and so on. And we also, you know, try to work the angles on the tax situation
and use their depreciations. Warren has said in the past, he's not a believer in EBITDA, but we are.
We think it's the cash that the business generates. And so we're always saying, well, what's the
multiple on EBITDA? And so we know what cash is coming, because you can usually cut back on
your capital if you need to. We're always trying to measure how much free cash business are generating
and what do we have to either pay down debt or to buy more Buffett stock or something similar.
How would you classify your management style? Historically, a lot of hands-on. I really don't find
the day-to-day operations as much fun as I do the investment of the funds. And
So I'm enjoying moving to a head office role as compared with, but I still like to monitor.
We still have monthly meetings with all over major investments.
So probably a little, people would say a little too much detail and so on, but when you're signing the checks and the notes, you want to know what's going on.
And so I would rather be well-informed up front so that I can help if there's a problem than come to the problem late.
Operating without surprises is pretty important to me.
There's a trend in business sort of like getting away from the details as you move up in the organization.
A friend of mine one time said you can run any company with five points on the back of a cigarette package that was years ago.
But that's really basic.
You know, just what are the key items?
Is it revenue?
Is it sales?
There's a margin and costs.
I'm a big believer in being a low-cost producer.
It doesn't matter what you're doing.
There's no excuse to waste money.
If you're low-cost, you're going to stay in business in the tough times.
The key points are different in every business.
So I would say, for instance, in the food business, all about costs,
because you know what the revenue is going to be
because we don't know whether we're going to have a frost
or whether the currency is going to change
or whether somebody else got a big crop or a poor crop.
But if we keep our costs in good shape,
we'll be outright in the long run.
And I would say in cable, you know,
you always have to look at costs,
but capital is probably the biggest thing in the cable business
because you can make big mistakes
and, you know, spending, say, a billion dollars
to get into programming and that just didn't work out.
Every company, I would say every business has, you know, the five points might be different.
You're 84 now?
84.
And you're still working full days.
I try to.
Yeah, I do.
I do.
I enjoy it.
And I work a little every night.
I'm always reading about stocks or reading business stuff.
I guess I'm not working quite as much I used to, but I could.
share with you. I've given some money to an entrepreneurial school at University of Prince
of Rhode Island. Catherine Colbeck, who was the former Premier there, and the business schools
named after her. And she was a friend of mine at university, and a great person. And so we gave
some money to an entrepreneurial school. And I said, on the condition that you put 70 on the wall,
What's 70? That's the hours entrepreneurs have to work every week. I love it. Not 50, but 70. And
entrepreneurs do work 70. What role did Judy play in all of this? I'd say she's a great mother.
She's been a full-time mother. We have four children. I don't know whether she didn't have any
interest in the business or I didn't want to share it. But I do like going home and not talking about
the business. We have four great children and we have eight grandchildren. She's been just,
a very supportive mother. I traveled the world for years, and she brought up our children. Her role is
a supportive role, but not directly in the business. Is there anything looking back that you would
have done differently? Probably if you said, sure, I have done differently, maybe, but on the other hand,
I was very comfortable doing what I did, and I worked hard, but we bought our first cottage, and
The theory was that Judy could be at the cottage for the kids and I could work, which worked out well.
Basically, our philosophy of life and so on, I wouldn't change.
We've lived a low profile, a rural community, and at the same time, had the ability to do whatever we wanted to.
What role did focus play?
Focus in business is a big deal.
When it comes to business principles, there isn't one a bigger than focus.
Just stay at it and work at it.
It's amazing how hard work brings you good luck after a while.
Focus is absolutely critical, probably the biggest, maybe the biggest single principle you can have in business.
Is there anything about decision making that you've learned that you think most people miss
or would benefit from your knowledge.
Stick to your knitting, and I've seen a number of friends or associates who made the first
million and then thought they knew how to make the second with ease, and they would get off
focus, go buy another company that they didn't know anything about, and just not focused on
on what they knew. I think it's fine to
diversify, but you have to be careful how you do that.
Frank Sobey, when I was in university, reading a financial
times, I don't know which one. And I read a quote
where he says, always keep the back door open. So although we were
levering through these formative years, the real debt load was in
cable where the cash flow is quite consistent. The mistake many people make is they have a business,
they make the first million dollars, and now they get into things they know nothing about,
and too big a way. I mean, if you want to test the waters, that's one thing. I'm a great believer
and not having all the answers. I always say the guy that asks the question looks better
than the guy that has the answers, and so I'd like to have the questions. But people get
to have the answers, you know. We've all been around associates that once they make a little
money, they know more than the next guy. In your experience, how often have those people
self-corrected after they've started to go down that path? I haven't seen much self-correction,
and a guy that's really doing well when he speaks up, you listen to him.
When he goes broke, nobody listens to what he is saying more.
So making a million didn't make you smarter and losing it didn't make you stupid.
Talk to me about the role of patience and long-term thinking in terms of your success,
looking back over the last 50, 60 years.
Patience is a real virtue.
I don't know whether I have enough, but I've had to have a lot because we've,
We've built our team.
We have lots of imports now,
but in the early days we built her team on locals
that didn't have as much experience as people from away.
And some of them turned out to be great entrepreneurs.
But you had to have patience, bring them along
and get them exposed.
One guy said to me,
because I was trying to point out the way I wanted to report.
And the guy says, yeah, but John, you're outside and seeing all these boards and reports.
We don't see that.
Although you're smart, just didn't have the imagination.
But today, tremendous executive.
But it does take a little time.
And patience, respect, civility, those words are big on our culture.
One of the things that you've said that I was most intrigued about that gives me a lot of hope
is that most fortunes are made after 50.
I was a member of YPO, like lots of other entrepreneurs, and you get rocked out at 50.
And I remember saying, you know, for me, this is just the beginning, because I've built a base now.
I haven't really made any money, but I built quite a base.
And now I've got to take that base and move on.
most of my real equity, the way you would measure it, has come after 60. But before that, I was
building land bases and factories and people, but it didn't show up on the bottom line. But I was
building a real base of assets. And then I could say that after 70, we've done a lot better still
because we've got the base going. And like the portfolio we have, I didn't really get started.
it until 75 maybe.
And we played around, I shouldn't say, played around.
We had maybe a significant portfolio in some people's mind, but not one that you would
see written up in the New York Times or something.
But when I decided when these interest rates were so cheap that it didn't have to be a
genius to borrow at one or two percent and invest in dividends at five, so we didn't.
could have sat back and done nothing and not everybody was doing that we have a board and i was
explaining to them what my my you know thoughts were and how i thought it would work and what the
downside was well we've just plugged away at it and we got a couple billion of equity or more now
and in the portfolio that all that came late in life what role does the board play i don't want to
to downplay the board, but one of the great things the board does is bring discipline to our management
team. The team love to have the board come and like to present, but they also have to be
professional about it. So it's forced our team to be more professional. Now, we get lots of wise
comments too, but the discipline that they bring by the board, the different leaders coming before
the board, presenting what they're doing, answering the questions.
that's great discipline.
I use the board, different people on the board at different times,
this listening post.
I wouldn't go without it.
I'm a big fan of private company boards.
I don't think they slow us down in decision making,
but we won't make a big decision.
We don't like to surprise the board.
There might be, you know, smaller decisions we just make and move on.
But if it's significant, we like the board to be primed in advance
as to what we're thinking about what we might do.
So we kind of try to operate without surprises.
You've mentioned interest rates a few times.
As somebody who's lived through basically the highest interest rates
and the lowest interest rates we've ever seen,
how do you think about interest rates and how they should or shouldn't be?
Well, they've been a big, big factor.
I mean, I was paying 18 or 20 percent at one stage
for loans, didn't have his main loans, thank God.
And then when they're cheap, cheap, you know, these rates have been exceptionally cheap.
And then when they get to be 6%, everybody says, oh, it's too expensive.
Geez, I never dreamt that I'd ever see 6%.
Certainly I didn't allow that to slow me down because, you know, it's kind of normal,
but now we're coming back.
it does allow leverage and it affects the portfolio some.
You might buy a few more dividend stocks if the money's cheap.
If the dividends twice what the cost of funds are,
you can get a return without too much risk pretty easily.
It's obviously, it's my cost of funds.
How have you learned to deal with success?
I don't know. My lifestyle's not much different now than...
How have you kept it that way? There's no yachts, no mansions.
Well, we have a few too many homes around, but we don't abuse that.
And certainly no yachts. You know, hate to admit it, but we have a plane, but that keeps me working.
I couldn't be traveling around the way the airports are, my age and my health.
One beauty of living in a small town
We're an hour and a half from downtown Halvac
I could be going to dinner every night in Halifax
But the beauty of living here is I just put on the invitation
Sorry, and my executive assistant sends it on
The low profile helps
But the wear and tear of going to dinner
And going to receptions and, you know, takes time away
That goes back to focus
That's exactly right
I don't feel any different about myself now than I did 30 years ago because we have a place in Hawaii and so on and we're next door to the Americans.
I always say that the business community in the U.S., if they make $10,000, they spend like they have $100, and Canadians make $10, they hide it.
Yeah.
It seems to me the culture in the U.S. is making money to spend it.
I'd never thought of it that way.
I'd rather, you know, we have a significant foundation to typical estate freeze,
but I kept a portion of myself that is going to a foundation for public good.
And so that's one of the reasons I keep working is to,
is to be able to really, really leave a foundation.
And at the same time, the children will have more than they need
or more than they should have probably.
But we're going to have a significant foundation
and to work for that as compared to work for a big yacht.
I don't know how you measure those things,
but it'll give me satisfaction anyway.
Are there any policy changes you would make
to encourage more entrepreneurship and business in Canada?
There's so many roadblocks at every turn.
My friend Wallace McCain, one of his sayings,
well, don't let the bastards get you down.
Well, I don't know who the bastards are,
but there's somebody out there trying to slow you down every day.
And it's quite a statement.
So you have to work through that.
Tax policies in Canada aren't bad.
Jurisdictional hold-up at the border,
you know, with all these border deals.
terrible. I'm an environmentalist. We have big woodlots, and I'm really an environmentalist,
but if you're not careful, they'll take it over. We had a woodlot. This particular case,
it was a thousand-acre woodlot, and we were building roads through it to do silviculture work,
great for the future. And I went to see where they put a bridge in, and it wasn't a bridge,
but it was half bridge and a half rock.
It ended up costing $75,000.
When I was there, there was no water in it,
and there was only water in it maybe in the month of April
when it came down off the hill.
So there's no fish in it.
Yeah.
But they make it do things that are absolutely no common sense to.
And we could have had a nice rock way
that you just traveled through.
But, you know,
So there's just things like that.
That's a minor issue, but it's irritating.
Yeah.
So.
There does seem to be a general lack of common sense in most regulations around the world at this point.
It's like sediment, right?
It started out with good, but it keeps adding and adding and adding.
And nobody would have chosen to get to the place where we're at, and yet here we are,
and we keep sort of adding sediment.
And we add to it.
And the most irritating comment that you get.
from the civil servants, but this is the regulation.
Don't talk to me about common sense.
This is the regulation.
Yeah.
You know, when the people wrote the regulations,
they couldn't envision everything,
but then the regulation covers everything.
It bypasses common sense.
And I've heard that, well, this is the regulation.
You know, we're just going by the regulation.
Drives you crazy.
John, I really appreciate the time today for this conversation.
We always end on the same question,
which is what is success for you?
Success for me is the development of a great team.
And in many cases, we have people that worked in this factory through high school and university
came back to work with us and are now running the company.
That's, to me, real success.
We have the same thing in our other businesses where we develop.
At East Link, we have homegrown leaders that are competing with the world and doing it very well.
And so real success is developing people so that they can add value.
My philosophy is always, how can we add value today?
Well, if you can develop good people, they can add value and add value to society or any way you want to judge that.
Thanks for listening and learning with us.
For a complete list of episodes, show notes, transcripts, and more, go to fs.
fs.com or just Google the Knowledge Project.
Recently, I've started to record my reflections and thoughts about the interview after the
interview.
I sit down, highlight the key moments that stood out for me, and I also talk about
other connections to episodes and sort of what's got me pondering that I maybe haven't quite figured
out. This is available to supporting members of the Knowledge Project. You can go toFS.blog slash
membership. Check out the show notes for a link and you can sign up today. And my reflections will
just be available in your private podcast feed. You'll also skip all the ads at the front of the
episode. The Farnham Street blog is also where you can learn more about my new book, Clear Thinking,
turning ordinary moments into extraordinary results.
It's a transformative guide that hands you the tools to master your fate,
sharpen your decision-making, and set yourself up for unparalleled success.
Learn more at fs.blog slash clear.
Until next time.