The Mel Robbins Podcast - Tiny Fixes for a Tired Life: 7 Habits That Make Your Life Better
Episode Date: June 14, 2025In today’s episode, you’ll get the positive boost you’ve been needing for a long time. Mel is teaching you how to upgrade your energy, mood, and mindset with 7 tiny changes you can make in your... life today. Right now, life feels like it is speeding by; there is so much to do, and life feels really overwhelming. You’re tired, overbooked, and wondering why everything feels harder than it should. The fix is right in front of you. And it isn’t a life overhaul. It’s small, science-backed habits that reconnect you to yourself, your people, and what really matters. These 7 small fixes make you feel incredible. They will help you feel more like yourself again. In this episode, Mel shares the simple, overlooked habits that help her feel better and have more good days. These habits are grounded in research, proven to boost your mood, lower your stress, and strengthen your relationships. They are proven to work, even when you’re already exhausted or short on time. Mel tells you powerful personal stories, shares uplifting research, and reads one unforgettable letter that will make you want to write a note to someone you love today. You’ll also learn what you need to do in your kitchen for more energy in an instant, the one word that creates an instant connection with someone, the best way to keep your relationships strong, and why you need to take 180 seconds to go on what Mel calls an “awe walk.” If you’ve been feeling disconnected, worn out, or like you’ve lost your spark, this episode is your reminder that it doesn’t take much to feel better. These small habits give you big rewards. These are the 7 habits Mel uses when she needs an energy upgrade, and now, she’s sharing them with you.This episode is sponsored by our exclusive insurance partner, Amica. For more resources, click here for the podcast episode page. If you liked this episode, your next listen should be: 8 Habits That Will Change Your Life: The Expert Advice You Need This YearConnect with Mel: Get Mel’s #1 bestselling book, The Let Them TheoryWatch the episodes on YouTubeFollow Mel on Instagram The Mel Robbins Podcast InstagramMel's TikTok Sign up for Mel’s personal letter Subscribe to SiriusXM Podcasts+ to listen to new episodes ad-freeDisclaimer
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Hey, it's your friend Mel and welcome to the Mel Robbins Podcast.
So I want to read you a text I got from this old friend that I haven't talked to in forever.
All of a sudden it pops up and here's what she said.
Mama, how are you?
I miss you.
I saw this and thought of you.
And then she texted me this hilarious meme
that made me think of something
that we had done a long time ago.
And you know what?
Simple text made me smile.
In fact, it made my whole day.
That's what you and I are gonna talk about today.
Tiny fixes for a tired life.
The smallest of habits that reconnect you to your people,
to your joy and to yourself.
Because lately, I don't know about you, but holy cow,
it just feels like everyone is a little afraid at the edges,
little overwhelmed.
Maybe you feel lonely in ways that you're not talking about
and you're wondering,
why is everything just kinda harder
than it should feel right now?
But there's some good news.
The fix, it's not some massive overhaul.
See, there are these small, powerful habits
that are gonna make your life feel better.
And I know this because these are the same tiny habits
that I use in my life to help me feel better.
And I also love the fact that they're backed by research.
And today, I'm sharing them with you.
So if you're tired of feeling tired,
this is exactly what you need to hear right now.
This episode is brought to you by Amica,
our exclusive insurance partner.
Instead of just running one ad,
our friends at Amica Insurance,
they're bringing you this entire episode.
Thanks, Amica.
Amica is a direct writer of auto home and life insurance,
but what their representatives give their customers
goes way beyond their products.
Amica takes the time to understand your needs
and works with you to customize a policy
that provides both coverage and peace of mind.
And I personally wanna thank Amica
for sponsoring this episode,
all about the little life fixes
that make you feel like yourself again,
even during challenging times.
And I'm gonna share these habits with you
and tell you some stories as well.
One touching story that I'm gonna share a little bit later
is about an Amica representative
and the family of an Amica customer who passed away, and the power of a handwritten letter.
What I love about Amica is that their representatives understand that insurance is about protecting
the life you've built together.
Amica believes in the power of human connection and having real, caring people there to help you.
As a trusted partner to its customers,
Amica has been committed to delivering a personal
and customized experience to policyholders
for over a hundred years.
Visit amica.com today, as they say at Amica,
empathy is our best policy.
Hey, it's your friend Mel, and welcome to the Mel Robbins podcast.
I am so excited that you're here with me right now.
And it's always such an honor to spend time together and to be with you.
And I love what you and I are going to talk about today.
Because if you feel like I do right now, well, then you're probably really tired.
And I'm not just saying physically tired.
I don't know what it is about this time of year,
but doesn't it just seem like everything starts to pile up
over and over?
And so you and I are gonna talk about not adding more
to your plate, because you don't need that.
We're gonna talk about the tiniest little fixes
that make a big difference when you feel like you
and I do right now, when
you feel tired. You're going to love this conversation. And if you're a new listener,
I also want to take a moment and personally welcome you to the Mel Robbins podcast family.
I'm so glad that you're here with me right now. And if somebody shared this with you,
I want to point out something. That means that you have somebody in your life that cares
about you and they want you to feel a little bit better. They know you're working really hard. They know life is overwhelming.
And they know that this episode, because they listen to it, in particular, is going to make
a big difference. And because you took the time to listen to this, I know you're the kind of person
who values showing up for yourself and the people you love, even when you're tired.
So welcome.
So let me just start by confessing something to you.
I missed a really good friend of mine's birthday last week.
And here's the thing, I had the card,
I had even filled this out,
I had a stamp on it for crying out loud,
I had it sitting on my desk,
I thought about her all day.
Did I mail it? No my desk. I thought about her all day. Did I mail it?
No.
Did I call?
No.
Well, I meant to call.
You know how you mean to call?
You're like, okay, well, when I get in the car,
okay, when I have a little bit more time.
Did I text?
No.
No.
And then when the day passed, you know what I felt?
I felt like, oh my gosh, is it really Loserville
if I take a photo of the card that I forgot to mail yesterday and texted to her a day late?
And the worst part of this is that this is not a one-time thing for me. I have been missing people's birthdays lately.
I have been forgetting to buy presents for people. And the sad thing is,
I don't miss these special dates because I don't care.
It's the opposite.
I care deeply.
But like you, I'm tired.
I'm distracted.
I'm overloaded.
And maybe you can relate to that.
I mean, yeah, the world that you and I are living in right
now, it's fast, it's noisy, it's impersonal.
You're constantly getting bombarded with all kinds of stuff
from every single angle.
And it makes it kind of hard to be the kind of friend
or sister or brother or partner or neighbor,
frankly, a human being that you truly wanna be.
I mean, I'm the kind of person,
I wanna remember people's birthday.
I hate it when I forget these kinds of things.
I hate it when I let myself down because
I go halfway there, but I don't make it all the way there. And so that's why I wanted to talk to
you today. Because I don't think the answer is caring more. You already care a lot, right? The
problem is you're overloaded. So you care, but it's not translating in terms of your ability to demonstrate that you care.
So what is the fix?
Well, good news.
It's not a massive life overhaul
because you and I don't have time for that.
The fix for a moment in life where you're tired,
it's just the smallest intentional habits.
I'm saying tiny fixes for a tired life,
that are gonna help you and me feel connected,
more present and more like yourself again.
Now these are habits that I've been practicing
for a long time and they're making a real difference.
But here's the thing, even I need to be reminded
that these habits are important.
Even I who know these habits,
and I am telling you from the start,
the seven things I'm gonna share with you today have made a huge difference for me. When I get know these habits, and I'm telling you from the start, the seven things I'm gonna share with you today
have made a huge difference for me.
When I get tired and overwhelmed,
I need to be reminded of them.
Not because they're dramatic,
but the opposite, because they're doable.
That's why you're gonna love them.
You just needed to be reminded to do them.
So today, let's talk about seven simple things,
researched back, real life tested.
And I promise even just one of them could shift something
in your day, in your relationships,
or give you a sense that you feel like yourself again.
So let's get into it.
Let's start with this tiny habit number one,
which I call replay the good stuff.
This one's actually a new one for me.
And it takes just seconds to do.
It is so simple.
And here is how you do it.
Normally I'm telling you, don't look at your phone.
Don't spend so much time on your phone.
But if you ever feel tired and overwhelmed,
tiny habit number one, replay the good stuff.
You're simply gonna pick up your phone.
You're gonna open up your camera roll, which I'm doing,
and just scroll and go back in the past.
Why am I asking you to do this?
Because when you open up your phone
and you see some of your favorite memories
and some of your favorite people,
something incredible happens.
Even when you're feeling tired and overwhelmed,
it lifts your spirits.
And there's also a ton of research about why this works.
There was a study done by researchers at UCLA
that found that viewing photographs of loved ones
activates a sense of social support inside of you,
which helps you feel less stressed.
So you may be listening to me right now
as you're driving into work or home from work or sitting on the train or taking a walk and you're feeling stressed. So you may be listening to me right now as you're driving into work or home from work
or sitting on the train or taking a walk and you're feeling stressed. If you just look at
photos of people that you care about or you go back to past memories, it's going to lift you up
and remind you you're not alone. This isn't the only moment in your life, tiny little thing that
makes a big difference, right? And here's another report that I found. This was conducted by leading behavioral psychologist
Joe Hemmings in the UK.
They found that looking at your older photos
is almost as relaxing as taking a bath.
And when you're at work, you can't exactly take a bath,
but you can look at some old photos.
See, researchers found that looking at photos
can inspire nostalgia, happiness, and inspiration
as well.
It also lowers your stress hormones and it pumps up your endorphins.
It reminds you that your life isn't just this moment.
Your life is full of great memories and good moments, even if your brain forgot about them
because you got so much going on right now.
In fact, I want to double down on this
because I want you to hear from world renowned
Dr. Ethan Cross.
He is a psychologist and professor
at the University of Michigan.
He runs the emotion and self-control lab there.
Dr. Cross is an expert in how to stop negative self-talk.
And he shared with me why looking at photos
can be so helpful.
So take a listen and hear what Dr. Cross had to say when he appeared on the Mel Robbins
podcast.
There's also ways of putting things in your environment to trigger positive experiences
like pictures of loved ones, you know sounds so so.
Silly on the one hand but we did this research years ago where we had people think about really painful experiences and we have them then look at a picture of a loved one.
Picture of someone else's loved one to see what are the implications of looking at your.
What we call attachment figure someone you're really connected to and what we found is that looking at that person that you care about, this activates a sense that there are people in this world that support you, which sped up how quickly
people recovered from a distressing experience.
So after that research, I went on a shopping spree for picture frames and all of my offices
have pictures of my family and friends all around it.
I love what he said.
I want to read one of the things that he said.
Looking at a person that you care about activates a sense
that there are people in this world that support you,
which speeds up how quickly you recover
from a distressing experience.
I mean, it's true, isn't it?
And we know this.
I mean, because you have photos of people you care about
at work to get you through your stressful day
and remind you that there's more to life than work, right?
But don't you love the reminder?
I love the reminder too.
And so let's do it together.
And where I like to go as a shortcut
is I like to go to albums,
whether it's shared albums or albums.
And oh my gosh, here is one that is called Kirby's Wedding.
This is my cousin.
I text with Kirby like back and forth, but I haven't...
Have I not laid eyes on Kirby since her wedding?
Oh my God, now I'm making myself wrong.
Stop now, stop.
That's not the point of our conversation today.
I'm now scrolling through photos from Kirby's Wed...
Oh, can you tell there's a smile on my face?
Oh my gosh, there's my Uncle Warren.
And he passed away a year ago
and now I'm seeing his smiling face,
which makes me miss him.
Here is my cousin Kirby and my Uncle Duke,
and she's being pulled in by a team of Clydesdale horses
on this old wagon.
I am smiling ear to ear.
Tiniest of habits to help you get a little energy boost
and feel better right now.
Stop checking out the news, stop looking at the headlines,
use your phone for good.
Open the camera, go right to the photo roll
and just stare at it for 30 seconds.
When you look back, you remember the moments that made you feel something.
Those pictures are more than photos. They are anchors to your life.
They remind you of who you are, who you love, and the fact that even on the days you forget,
you are building and living a beautiful life.
So replay the good stuff.
And that brings me to tiny little habit number two,
turn your kitchen into club night.
I actually love this tiny habit
and it's something that I've done for years.
So let me just back up a little bit
and kind of unpack how you do this
and why this is important.
Like you, my to-do list,
which I understand we now need to call a wish list.
I can't remember who told us to do that,
but your to-do list is probably as long
as the runner that you have on the floor of your kitchen.
And whenever you got a to-do list
that you're just running through and it feels impossible,
then you roll right from your day and right from work
and right from the commute and right from all the Zoom calls
into doing the next thing,
which is cooking dinner and cleaning up the kitchen
and feeding the dogs and making the grocery list.
And the whole time that you're doing that,
you're answering texts in one hand with your phone,
then you're flipping the chicken with the other hand,
you're not even present. Right?
Like you're just getting through it.
Do you ever feel like that?
Well, here's one amazingly simple and fun little fix
that you can get into whenever you're in the kitchen.
I don't care if you're doing dishes,
you're making breakfast,
you're throwing a lunch together,
or you're cooking dinner for the entire soccer team
that's piling into your house
because it's your night to host the pre-dinner
before game night.
Here's the fix, turn on the energetic music.
Uh-huh, turn that kitchen into a club.
Anytime dishes are coming out, you know we're dancing.
And here's why.
There's something about flipping on music
that creates an instant mood boost.
It also snaps you into the present moment.
I mean, just think about that.
If you've got music going in the kitchen, you're typically not focused on work, are
you?
Uh-uh.
The moment your favorite song comes on, boom, something shifts.
Your mood lifts.
You're like moonwalking through dinner. In fact, this new tiny little
mood that you got because the music, I love Motown in a kitchen. I'll tell you why. Because
everybody, if you're playing disco or Motown, you got grandparents, you got siblings, you got kids,
all age groups just start bobbing and weaving. You know, the top songs that they play at a wedding
that gets everybody dancing, that's your kitchen club music right there. Because what happens is that when that kind of music hits
tiny fix, your nervous system reacts to the rhythm of the music. You don't even have to do
anything. Isn't that amazing? And don't you need that? Don't you need that little fix that little lift doesn't it feel good to just for a second?
Switch off that panicked to-do list. I didn't get it all over thinking brain
Of course, it feels fantastic to do that
See the music does it for you
Even when you're just playing it in the background while you're wiping down the counters.
So tiny fix, turn on the music whenever you feel tired.
Whenever you're in the kitchen, you're cooking,
meal prep, dishes, unloading the dishwasher,
feeding the dogs, cleaning off the counters,
taking everybody's stuff that they put all over the counters
and putting it into the little piles
that you're then gonna put on the stairs,
doing the laundry, put on music, it fixes your mood.
There was this landmark study done
that was published in the New England Journal of Medicine.
Check this out, followed hundreds of older adults
over 21 years.
I wanna just highlight that.
This is not a study that was done like one and done.
They followed people for 21 years. And as part of that study, they were measuring physical activity,
and they tested like 11 different types of physical activity from cycling to swimming to golf and
tennis to try to understand what had the best health benefits and what had the greatest impact
on reducing the risk of dementia.
Guess what physical activity had the greatest benefit
in terms of reducing the risk of dementia?
Dancing.
In fact, dancing was the only physical activity
out of all 11 that reduced the risk of dementia.
What?
Dancing helps me reduce the risk of dementia. What? Dancing helps me reduce the risk of dementia?
This is why.
Dancing requires a number of things,
coordination, rhythm, memory,
and sometimes social interactions, you know,
like when you're both kind of dancing
and doing that shoulder pop thing at each other,
all of which stimulates neuroplasticity
and it keeps
your brain sharp. And there's so many other studies that agree with this
finding that dancing boosts your executive function, your spatial
reasoning, and your visual memory. Plus, here's the thing, if you're probably
doing it after dinner, you're probably doing it sober, which is pretty awesome,
which means you're also reducing stress, you're increasing serotonin,
and it lights up your brain's reward centers. These are the same ones that are activated when
you laugh, when you fall in love, when you eat chocolate, when you do all kinds of other awesome
things. So no, this tiny fix of turning the kitchen into a nightclub, making sure that you're dancing
whenever you're doing dishes.
This isn't about just checking another box
on your wellness routine.
This is about flipping dinner duty into dance therapy.
It's about singing over the simmering tomato sauce
for the pasta.
It's about making a moment count
that would otherwise just be part of the blur of stirring the sauce
and texting and writing a to-do list
and just not even being present.
The tiny fix is the music's on
and then your body starts moving
and now you're giving yourself both a break,
you're pulling yourself into the present,
you're lifting yourself up, your
brain is healing and getting stronger, your mood is lifting, your nervous system is like
ah.
And all because you took your kitchen off the to-do list and you turned it into a dance
club.
I do this all the time and I absolutely love this fix and I love being reminded of it.
In fact, I'm sitting here going,
oh, you know, there's some people coming over tonight.
I think I'm gonna make a really good playlist today
and I'm gonna hit it.
And they're not gonna know what hit them.
Boom, right when we're about to clean up
and everybody will help.
I love this little fix.
So let's move on to tiny fix number three
for a tired world. First name basis. First name
basis means everywhere you go, learn people's first names. Make an effort to do it. Okay.
Because when you do it, you not only create a stronger social connection between you and
other people, it makes you instantly more likable and more influential in your personal and
professional life.
I kid you not.
The return on the investment of doing this, I can't even quantify or qualify how big of
a deal this is.
Almost nobody does this.
Nobody really thinks about this tiny little switch and it's everything. Use people's first names.
Become the kind of person,
even when you're tired, even when you're overwhelmed,
just a simple little fix.
Take a beat.
What did you say your name was again?
That's it.
And then say it.
It is so simple.
Stop telling yourself you're not good at remembering names.
That's not true.
So stop saying, it's hard to remember people's names and say to yourself, I'm
going to fix this, I'm going to start learning people's first names because I
now understand the benefit and I understand that it's going to make me feel
more energized and supported even when I'm exhausted. Because when you say someone's name, as in you actually take a moment to speak it,
and then you take a moment to remember it,
here's what you're doing.
You're sending a very clear message.
You're saying, you matter, I see you, I value you.
And it feels personal.
It feels intentional.
It makes you immediately seem warm, thoughtful,
competent, a little bit sharper, more grounded and interested than everyone else in the room.
This is one of my absolute secret weapons in life. And it's the tiniest things,
the tiniest things. I feel connected to people wherever I go. Why?
Because I know that if I just say,
hey, I'm Mel, what's your name?
People usually go, well, I know who you are.
I'm like, well, I'm Mel, you know, I still say my name.
What's your name?
Oh, hi, Sam.
I say their name back immediately.
And that's one of the mistakes people make.
Simple fix.
When somebody says, I'm Mike, I'm Sally, I'm Janaya, I'm Rebecca.
Just say, hi Janaya, it's nice to meet you.
And then here's another simple tweak.
You ready?
Ask a question with their name immediately.
Right?
So you repeat the name back.
Oh, well, hello, Marcus.
It's nice to meet you.
So Marcus, tell me a little bit about,
and here's another thing that I want you to steal.
This is genius.
Okay, so if there's a place that you go regularly,
maybe it's a coffee shop, maybe it's a gym,
maybe it is a grocery store,
maybe there is a hair salon that you go to,
could be anywhere. This simple fix is going to change your life go to, could be anywhere.
This simple fix is going to change your life.
Wait till you hear this.
All you do is you open up a contact in your phone
and then anytime you meet somebody
whose name you wanna remember, tiny fix.
Hi, I'm Mel.
What's your name?
Oh, Tony, nice to meet you.
So tell me Tony, how long have you lived here?
How long have you worked here?
What's your favorite thing on the menu?
Then when Tony walks away, you know what you're gonna do?
Or even with Tony in front of you,
you're literally going to go to the notes section
and you're gonna write down Tony.
Nice guy, my height, glasses, big smile.
Waited on me on this date.
You put a little note in, that's it.
I do this all the time.
In fact, there's a place I go in Boston all the time
and there are two guys that are outside
running all the parking and they greet everybody
when they come in.
Shout out to Marty, shout out to Harrison.
I also love Thomas who says hello once you get inside.
How I learned their name,
how I learned the name of their kids,
this exact technique.
When I first met them, hi, I'm Mel.
Oh, Harrison, great to meet you.
So Harrison, how long have you worked here?
Boom, as soon as I walk in, in my notes, Harrison.
Big smile, bald, handsome dude, my age, gives the best hugs. Now I know Harrison. Big smile, bald, handsome dude, my age, gives the best hugs. Now I know Harrison.
The next time I pull up, I pull up my notes, oh yeah, Harrison and Marty, the two guys I met
last time. And I remind myself of their name. And the coolest thing in the world is this. When you
walk into that coffee shop, you walk into that restaurant, you walk into that dry cleaner, you walk into that farm stand, and you have
just looked at your notes and you have reminded yourself of the people that you've already
met. You're now walking into a place and you feel connected.
And here's what you're going to do. When you walk in, you walk right in, you say,
hey Marty, it's great to see you.
It's Mel.
Offer up your name.
But when you say somebody else's name,
there is so much research here, it's crazy.
First of all, when somebody hears their name,
it's not just emotional.
You remembered my name?
Wow, I must have made an impression.
I must be important to you.
And the truth is you are important to me
because I took the time to write it down in my notes app.
And that shows.
But it doesn't just have an emotional impact
on the person whose name you're saying,
it has a biological one.
See, there are studies,
including one from researchers at Rutgers Medical School, that
show that hearing your own name, it lights up your brain in the same areas that process
identity, memory, and attention.
It pulls people in and keeps them focused.
When you use someone's name and you use it well. You come across as someone who's engaged,
somebody who's organized, somebody who's a leader, right?
Don't you credit that with people?
Oh God, you're good with names.
What does that mean about somebody
when they're quote, good with names,
which by the way, just means you remembered my name
when somebody tells you you're good with names.
It makes an impression, which is why this tiny little fix,
and I've given you all the little tricks,
ask their name, repeat their name with a question,
then write that sucker down.
Nobody said you couldn't take notes.
It's one of the fastest ways to build trust,
to command attention, and to leave a great impression.
Because if you remember them,
you better believe they're gonna remember you.
And here's the best part, anyone can do this. This is not a special
skill. This is not about a script. You just have to want to remember it. That's all. In fact,
I believe in this so much that we did the Let Them The Tour this spring, which was extraordinary,
absolutely extraordinary. We are absolutely going to take that sucker out again in 2026.
I cannot wait to see you in real life.
But everybody who worked the tour, we had a name tag.
Why?
Because when you're working with a crew of 35 people
traveling all over the place,
it's nice to be called by your name.
I personally wish we all wore name tags in life
because it'd make it a lot easier for all of us
to feel acknowledged.
But you can make this tiny fix.
And I will tell you that in a tired disconnected world,
this fix does something magical.
And if you're like me and you forget things,
here's another thing I wanna tell you.
We're so freaked out about not remembering people's names,
but the truth is this, if you've met somebody a couple times
and you simply have the grace to say,
I am so embarrassed to ask you this,
but I am working on remembering people's names,
what was your name again?
And then when they tell you, there's nothing wrong with saying,
Phil, let me take a moment
because I'm gonna write this down.
I'm not gonna forget your name again.
Thank you for being so gracious.
Just think about how you feel
when somebody does that for you.
Instead of that thing where they kind of talk to you,
but you can kind of sense
that they don't really know your name
and they're just making small talk. If you were to even to you, but you can kind of sense that they don't really know your name and they're just making small talk.
If you were to even just say, I know we've met, I'm super embarrassed, I'm trying to
get better with remembering names, remind me what your name is, you can be like, oh
yeah, that's what I thought it was.
I was just too embarrassed to guess.
Thank you.
I'm going to write this down real quick.
That's part of what I'm learning.
I promise you that is going to make a hugely important impression on that
person and you'll never forget their name again. That's how you implement that tiny
fix. Now let's talk about the fourth tiny fix, the power of showing up. You think about
somebody, say something. Someone's going through something, show up.
That's what you do in life.
It's standing in your friend's driveway
when they had a hard day,
just because you wanted to stop by and say hi.
It's about bringing coffee to the waiting room
before somebody's surgery, just to sit with the family.
It's sitting on the edge of a bed with someone
who just got dumped and bringing a pint of ice cream
and two spoons, that's my favorite one.
It not only works, it works better than expected.
See, showing up isn't about obligation, it's about love.
And here's the catch.
This is the reason why this fix is so important
even when you're tired and overwhelmed.
If showing up is about love,
it's not just love for the other person.
There's also a boost of love that you get in return.
And most of us miss this.
You know, you show up out of obligation. You got to go to
the funeral. You got to go to that birthday party. You got to show up at your best friend's son's
track meet for the qualifiers. And you kind of don't want to. We can be honest with each other
because we're friends, right? But have you ever forced yourself to show up to something that you really didn't wanna go to
and been mad that you actually did.
Never, never.
You always feel better about yourself
and better about your relationships when you show up.
And none of us ever want to.
Why?
It's not because we don't care,
it's because we're exhausted. And that's why this is
one of those tiny fixes that is a reminder of who you actually are. Because you are the kind of
person that shows up. And showing up is one of the best ways to connect with the people that you care
about. And I agree, it takes a lot of energy, especially when you're already tired. But I still want you to make this fix
because what you get back is so much more energizing than you realize. I just did this
recently by going to support a friend of mine who had her new baby. And you know what I wanted to do?
Change the baby's diaper. Why? Well, because that's so fun and it's a nice thing to be able to do
Why? Well, because that's no fun and it's a nice thing to be able to do for the new mom and dad. Here, I got this one. I've changed lots of diapers in my time. I can handle this
one if you're comfortable with it, one mom to another. It's showing up for the moment,
not because you're supposed to. The tiny fix is because you understand what everyone is starving for, connection and support.
And the support that you give is also support that you gain.
Here's what the research says about this tiny fix of showing up.
Research shows that your presence during life's pivotal moments, like showing up at a wedding or a funeral,
or even sending that simple, I'm thinking about you text,
it does more than just mark an occasion.
It strengthens bonds, builds trust,
provides the emotional scaffolding that helps us navigate the highs and lows of life,
and it doesn't have to be fancy.
A simple text can mean the world to somebody.
You know, in fact, I have a really good friend.
He's been very public about this, so I can share it.
Rich Roll, fantastic podcast, The Rich Roll Podcast.
He is a dear friend of mine and a mentor and just I love this man.
And he was getting a very, I don't know if you'd call it serious back surgery.
I think all back surgeries are serious, but he was getting something fused in his back.
And this is a guy who's an ultra marathoner.
So the idea of having back surgery must have been terrifying.
And it was a very complicated surgery.
I was at my first stop for Let Them the Tour.
It was at the moment where I was panic stricken
because I had no idea what I'd gotten myself into
and the rehearsals were terrifying.
And I was in this mindset where I was thinking,
this is a major mistake.
Why did I agree to put on a freaking
Broadway show for my podcast? This is the dumbest thing I could have done. I was in a spiral of
doubt. And I was scrolling. Yes, I do scroll occasionally on social media and I saw Rich's
post about his surgery and I knew that he was going in for surgery, but the social media post reminded me, oh my God, it's happening tomorrow. I immediately texted him. In fact, let me pull up the text that
I sent him. Let me find this. Oh, this is so nice. Hey Rich, I just tried to call you. I'm writing
because I want you to know your back surgery is gonna go well
and I would be nervous too.
Please know when you wake up,
the world is gonna wrap its arms around you
and you are gonna be okay.
You have too much to do
and the world needs you especially now.
You will be protected,
your surgeons understand the assignment and the stakes
and you will come out of this stronger and more free
and able to make a difference.
And we need you to do that in the world right now.
I just want you to know you're loved
and you have so many friends like me
who are sending you tons of positive energy
to both you and your family.
So relax into this.
You're gonna be protected and held through the surgery.
You do not need to respond.
I love you."
That was a nice text, Mel.
That was really nice.
And then I sent him another short one, sending you a big hug and lots of loving energy.
I saw this and thought of you.
It's a meme of somebody recovering from back surgery who's doing all these back flips.
It's really meme of somebody recovering from back surgery who's doing all these back flips. It's really hilarious meme.
I'm like, please don't laugh too hard.
You're supposed to be recovering.
Again, short note, made all the difference.
He sent me a beautiful voice memo back after he was out of the hospital.
I'm telling you this because you stop and think, okay, should I send this?
Should I not send this?
Is it okay to send this now?
It's always okay.
Always okay.
And studies show that receiving a short note
has a much bigger impact than you and I realize.
Why?
I'll tell you why.
Because when the person receives it,
they know that people care about them.
They know that people are thinking about them.
Every time an old friend texts you and is like,
oh my gosh, I just saw this and thought of you.
Don't you have a boost of positivity?
Of course you do.
And you and I sit there and think,
oh, it's not gonna make a difference.
Oh, I'll do it later.
Ah, dah, dah, dah, dah.
It's not gonna be awkward.
You're not gonna say the wrong thing.
The research is so cool here about this tiny fix.
If you're thinking of the person, reach out.
If they're going through something, show up.
And showing up can mean physically,
it can mean send a voice memo, it can mean send flowers.
Researchers at the University of Texas at Austin
and the University of Chicago published a study
in Psychological Science, a top peer-reviewed journal.
And in this study, they asked participants
to write a letter of gratitude to someone
who had done something kind for them.
Just a quick note.
We're not talking some fancy, like, tome here.
And then they asked the writers to predict
how the recipient would feel if they got
this short little letter of gratitude.
Well, here's what happened.
The writers, they thought the note would feel awkward.
They were worried that a note of gratitude out of the blue would make the other person
feel uncomfortable.
Boy, were they wrong.
Boy did they underestimate the impact of this tiny little fix.
Because when the recipients got those notes, holy, they felt seen, surprised, deeply valued.
In other words, it works.
Tiny fix, show up.
That's what you do in life.
It not only works, it works better than expected.
And the act of writing these letters
had another beneficial effect on the writers themselves.
Check this out.
Simply engaging in writing a quick note of gratitude
led to increased positive emotions
and a greater sense of wellbeing among the letter writers.
What does this suggest?
It suggests that showing up, that expressing
gratitude, reaching out when you think of somebody, not only strengthens your social bonds,
but it also enhances your happiness and emotional state just by writing the letter. I want to just
hover on that. See, you're so tired, you don't think you have anything to give. What's amazing
about this research is what you give, you receive in return. Not from the other person thanking you,
but because by simply sending the text or showing up or sending the flowers or writing the letter,
you boost your own happiness and emotional state.
That's how I felt when I was texting my buddy Rich,
because I'm like, I feel good knowing
that I'm taking a moment in the middle of this craziness
and this spiral of insecurity to show up
as the kind of person I know that I am.
Somebody who's supportive,
somebody who shows up for my friends,
somebody who reaches out no matter what I've got going on
in my own life.
Because when somebody's struggling
or they're feeling alone in the world,
they're not looking for perfection.
All anybody needs is proof that they matter to someone.
That's what a simple note can be.
That is the power of it.
And that's also this tiny fix of showing up.
It could be a call, a voice memo, a card, a text, a hug,
a batch of cookies or paper plates on the doorstep
of somebody who just got surgery.
And the last thing they need to be doing
is cooking and doing dishes.
Mark the moment, because the most powerful words
are the ones that you actually say.
When you write it down, you make it real. And I want to give you a very real example
of how much of a difference a handwritten note can make.
And I want to give you a very real example
of how much of a difference a handwritten note can make.
And the note I'm about to read to you is from our friends at Amica Insurance.
Susan is a representative for Amica, and she got word from Meg that her mom had passed
away.
Now, Meg's mom was a long time Amica client who Susan, the Amica representative, had worked
with over the years.
Susan did not hesitate to reach out and share her condolences with Meg and her family by writing them a handwritten letter.
It wasn't fancy. It was timely and it was thoughtful.
Now Meg receiving this letter from her mother's amica insurance representative, blown away.
So blown away that she shared the note with her brother Peter.
He was so moved,
he wrote back to Susan. And I want to read to you his response to Susan's handwritten letter.
Dear Susan, my sister Meg just sent me a photo of the note which you sent to her regarding the
passing of our mother. We are so grateful for your thoughtfulness. Our mother was one to write notes,
all kinds of notes, always handwritten.
Unfortunately, it is a nearly lost art and life skill
which demonstrates class, elegance, gratitude,
humanity, and humility.
It is such a pleasant surprise,
particularly in today's world,
to receive a note like yours.
Maybe even more so from a business enterprise
with which we and our mom would typically feel
as though we were nothing more than an account or a number. We are very appreciative."
And then he went on to say this,
You've given me a glimmer of hope today that there are still people in this world who will
thoughtfully pause for a moment to consider others whom they may not even know or who
have known personally.
In my opinion, it speaks volumes of you, your leadership,
your service toward others and your customers
and to your company itself.
Wow. Bravo. Thanks again.
I mean, first of all, what a beautiful thing for Susan,
the Amica representative to do, to remember their mom
and a note to her children.
And it's a simple fix, isn't it?
I get that we're all tired.
I get that we have that moment where we're like, should I, shouldn't I, will it make a difference? Of course it's a simple fix, isn't it? I get that we're all tired. I get that we have
that moment where we're like, should I, shouldn't I, will it make a difference? Of course it makes a
difference. You just heard the difference it makes. And what I think is so awesome about this story
is it illustrates what the research says. You not only underestimate the impact it's going to have
on the person receiving the letter, but look at the reflection that Peter had about the person who took the time to send the letter. So write the note, make it real,
make it personal, make someone feel remembered and regarded, and in doing so
you're reminded of what really matters. I want to thank Amica for not only
sponsoring this episode, but also sharing this story,
because this story is exactly what we're talking about.
The tiniest of fixes for a tired world,
fixes that lift us all up.
Visit amica.com today, as they say at Amica,
empathy is our best policy.
And that brings me to tiny fix number five,
in a tired world.
Cheer like it's yours.
What does that mean?
That means that when someone else is winning, cheer as if it's your win too.
And we just talked about how it can be hard to show up for people when they're going through
something difficult.
That's true.
And we talked about this fix of the importance of showing up, sending the note, and sending the text.
But here's something that you don't hear people talk about enough.
How easy it is to vanish when somebody else is winning. Mm-hmm. Mm-hmm. You know, somebody
shares a win. They get a promotion, they publish a big creative project,
they go on a great date,
or they finally booked the dentist appointment
that they've been putting off for like a year.
And what do we do?
Eh, we just shrug our shoulders.
We say, good for you, and then we move on.
Cool, we say, and then we change the subject.
Or maybe somebody posts something online
and it goes crazy viral,
or they get into their dream school,
and we say, oh, that's awesome.
And then we say nothing else.
Or worse, we stay silent.
Because we think it's not our news to care about it,
to celebrate it, or worse,
you actually feel jealous or confronted by it.
But science says otherwise. See, this is a tiny fix that is a massive change in your life. There is a concept in psychology called capitalization.
Capitalization means responding actively and constructively when someone shares something good. There is this saying that you know who your friends are based on who you share good news
with.
The people you share good news with are the people that you trust will celebrate the good
news with you.
Notice there are lots of people in your life that you don't share good news with because
you don't think that they're gonna cheer for you
as if there's a win.
Now I want you to stop and think
as you're nodding along and going, that's true,
I can't share my wins with a lot of people in my life
because I know they're not celebrating me.
Well, let me ask you this,
are you celebrating your friends?
Because you might just be one of those people in life,
I used to be this person,
that when people were winning, I felt like I was losing.
That when other people got something good,
I'd be like, wait, I don't have anything good.
I don't wanna celebrate the fact
that you're in a new relationship
because it means I'm not gonna be in a new relationship.
I don't wanna celebrate the fact
that you just were able to renovate your kitchen
because it means I'm not renovating my kitchen.
This is a tiny fix that changed my life.
Learning how to live life,
understanding that other people's wins are not your losses.
And in fact, you want to be the kind of person
that cheers loudly for other people's wins
because the more you cheer for others,
the more others cheer for you.
And you need that in life.
See, when you don't respond to good news,
you're kind of like, oh, that's great.
You brush it off, you change the subject, you stay quiet.
It can hurt the relationship.
Why?
Because silence in response to someone else's engagement
or pregnancy announcement,
or the fact that they've met someone amazing,
or they've gotten a new job,
or they finally were able to buy the car of their dreams.
You know what that feels like when you're silent?
Disinterest.
Or worse, disapproval.
And you've probably felt that,
where you've had something great going on,
and then nobody's like celebrating authentically with you,
and you're like, okay, wait a minute, am I sounding like I'm bragging? Do they not care? Do I not deserve this? Are they
jealous? And this isn't just a theory. One of the most fascinating studies on this comes from
psychologist Dr. Shelley Gable at UC Santa Barbara. Her team looked at married couples and found that
how they responded to each other's good news was a stronger predictor of their relationship satisfaction than how they responded to
the hard stuff. Let me say that again. How you celebrate to the wins matters way
more than how you handle bad days. Check this out. Being loud and proud of your
friends, being celebratory during the good times,
the way you show up in moments of joy,
signals something deeper.
I'm in this with you.
I'm not threatened by you.
I am proud of you.
Your happiness is my happiness.
Your success matters to me.
You deserve this.
I want you to stop and think. Do you have a friend or a family member that makes you
feel that way?
They are proud of your success.
They are cheering you on.
They're the one with the cowbells and the signs and everything that you do.
Doesn't it feel so good to have people like that in your life?
Here's the tiny fix.
Be that person in people's lives.
Be the person that is in it with others.
Be the person that is proud of other people's success.
Celebrate everybody else's wins like it's yours.
Your sister gets pregnant before you do,
be the first one to clap.
Your friend meets somebody fabulous after a divorce
while you're still going through
yours. Shout the loudest because it means you can too. Be the one who texts back, tell me everything.
Be the person who says, I am so glad you told me. That is amazing. You deserve that. That makes me so happy that one sentence shifts your entire relationship. Because in
saying that, you've just told them I'm with you. So let me ask you this question. Who could you
text today? Who's winning in your life? Who just had something amazing happen? Who is doing
something that maybe makes you a little jealous,
like you wish it was you? Can you make a little fix and authentically say,
I love your new kitchen. I love it. It is gorgeous. If I could afford to do it right now,
it would look just like that, but I'm so excited to come over and cook in yours. I love you. I want you to cheer like it's yours.
Tiny fix for a tired world that lifts you up,
deepens your relationships,
and honestly changes who you are.
Because when you can start doing this
and celebrating the good things for others,
I promise you, good things come more quickly to you.
Because you're opening up,
I know this is gonna sound woo woo, but you're opening up this energy field that allows it to flow to others and back to you.
Let's move on to tiny little fix number six, and this one is gold. Tiny fix, be an eight-minute
friend. Okay? An eight-minute friend. I'm going to explain what an eight-minute friend is.
minute friend, okay? An eight minute friend. I'm going to explain what an eight minute friend is.
But let's start with the little lie that you tell yourself, even if you don't want to say it out loud.
Someday I'll have more time. I'll call my friend when I have more time. It takes a lot of time to catch up with somebody. In order to connect with a friend,
I got to have an hour. I got to see them in person. I gotta make plans. I gotta go out to dinner.
I gotta do something.
No, no, no, no, no, no, no.
Researchers call this a time surplus fantasy.
It's this notion that, okay,
life is gonna magically slow down.
The calendar is gonna clear up.
I'm gonna finally be able to catch up
with that friend that I miss.
Problem, that time doesn't exist and it never comes,
and both you and your friends are doing it.
Dr. Robert Waldinger, Harvard psychiatrist, director of the longest running study on happiness
in history. This is that study at Harvard that's gone 83 years. He is the fourth director of this
study. He's also one of your most favorite guests that has appeared on this podcast. He has a book out called The Good Life.
And in his book, he says, quote,
most busy people tend to think
that in some uncessified future,
like when I'm retired,
we'll have a time surplus
where we'll be able to connect with old friends.
Here's the truth.
The time surplus is not coming.
You don't magically get more time.
The connection that's going to happen out in the future isn't happening unless you schedule it now.
And it doesn't take as much time as you think. That brings me to the tiny fix. I want you to
think about creating friendship on purpose and staying connected on purpose by being,
quote, an eight-minute friend.
Okay, what does that mean?
Well, first of all, this idea comes from an article
that was written by a reporter named Jancy Dunn.
This was a massive article in the New York Times
a couple years ago that was all about the power
of making an eight-minute phone call to a friend.
And now you'll see it all over social media,
people talking about the eight minute call,
but it comes from this article in the New York Times.
And once I read it, it just was a tiniest of a fix
in a busy world that changed the way I think
about staying connected to friends.
Because like you, I was making this mistake of thinking,
I gotta have an hour, I gotta make plans in the future,
we gotta find time to go out to dinner.
No, you don't.
All you need to quickly check in on somebody is eight minutes.
In eight minutes, you can hear somebody's voice,
you can ask how they're doing,
you can tell them you were thinking about them.
And the other cool thing about adopting
this tiny little fix of being an eight minute friend
is that when you connect with somebody and you're like,
hey, I got eight minutes, I thought of you,
I'm on my way to an appointment,
I just wanted to catch up real quick.
And I'll tell you, 50% of the time,
after making an eight minute call,
I have a follow-up date in a calendar
to see a person in real life.
That's why this matters,
because we're all thinking about the people
that we care about, and we're all thinking about the people that we care about and we're all
lying to ourselves saying that in the future we're gonna have some unbelievable amount of time.
Suddenly we're gonna have hours of time to catch up with friends. Suddenly our calendars are gonna
be clear. Suddenly your schedule and their schedule is gonna perfectly align and you're
gonna find time to get together consistently. It's not happening. It's not happening unless you make it happen.
And so a tiny fix that changed my life
is thinking about do I have eight minutes?
If I have eight minutes in between things,
I have eight minutes to connect with a friend.
And so whenever I'm driving, this is my favorite hack,
when I'm out running errands, I'm an eight minute friend.
I make phone calls to my friends, hand-free of course,
and I just catch up and I say,
hey, I was on my way somewhere.
I had just a few minutes and I thought,
I just wanted to hear your voice and say hi
and how much I miss you and catch up
in between these two appointments.
And here's the wild part.
This tiny fix rewires your brain.
So let's talk about the science.
There was this recent study with researchers collaborating
across four different countries that found
that even a brief, sincere little social interaction
like that, like a quick phone call,
stimulates the release of oxytocin.
How cool is that?
Now, oxytocin, often called the bonding hormone
or the cuddle chemical, but it's so much more than that.
If your eight minute call stimulates the release
of oxytocin, let me tell you what just happened for you.
Lower stress, boost of resilience, improves your health.
One eight minute phone call makes both you
and the person that you call feel better.
So begs the question, who can you call
for eight minutes today?
You'll thank me later, I promise. And that brings me to the tiny fix number
seven for a tired world, and that is an AWW walk. This next one, brilliant. Here it
is. Go outside, walk around for three minutes and look for something that makes you go, wow.
Researchers have found that going out on a walk
and taking in something that brings a sense of awe
or putting your back up against a tree or the forehead
or lay down on the grass, stare up at the clouds,
found that just a few minutes of experiencing awe
has measurable impact
and effects on your brain.
Your stress drops, your mood lifts,
you feel more present, less self-focused
and more connected to the world.
It is scientifically proven
because awe pulls you out of your head.
Look up at the sky and just take in the details.
I mean, it almost looks like something perfectly photoshopped, only it's nature.
Or the tree that's way older than you.
Just stop for a minute and think, wow, this tree has stood the test of time.
Imagine how deep its roots must go into that ground.
Or birds flying in formation like they practiced it.
Or maybe there's art or architecture
that just makes you stop and take it in.
A mural in a city that stops you in your tracks.
A building that makes you go, wow, who designed that?
I wonder how old that is.
I wonder who lives there.
This is what you call an aw walk. That's the
whole aw walk thing. The whole point of this tiny fix for a tired world is to get you out
of the rat race and the stress loop. In fact, a good friend of mine, his name is Charlamagne
the God. He is a radio hall of famer, a New York Times bestselling author, a serial entrepreneur, and one of the co-hosts
of the single most popular morning radio show in the world,
none other than The Breakfast Club.
He has incorporated this into his day-to-day life.
It may surprise you to know that yes, Charlamagne the God,
he's doing an awe walk, or in his case,
an awe lay down
in the backyard all the time.
Just hear him talk about the impact of taking a moment
to lay down in the grass in his backyard,
to hug a tree, yes, hug a tree,
and how it makes him feel.
Just take your shoes off, walk on the ground,
put your forehead up against the tree,
lean your back against the tree, lay down on your belly. If you wanna just lay, if you wanna lay on your back, lay on your walk on the ground, put your forehead up against the tree, lean your back against the tree, lay down on your belly.
If you want to just lay, if you want to lay on your back, lay on your back on the ground,
just take a few deep breaths, look up at the sun, look up at the sky, and I guarantee you,
if you allow yourself, no phone, no distractions, I guarantee you, you will feel some type of
release.
And Charlamagne's right. You will of release. And Charlamagne is right.
You will feel released.
And research says it's even simpler than getting outside because all can sneak up on you in the middle of a Tuesday if you allow it, if you allow it.
Like if you really tune into the music that's playing at the cafe or playing in
your earbuds and all of a sudden this one note hits you
and you feel it vibrating in your chest.
That's awe.
Here's another one.
I'm constantly in a state of awe
that I could sit here above my garage in Southern Vermont
and through the magic of technology
and the hard work of this team,
that I could be speaking to you
wherever you are in the world right now.
That you are taking me in your car
or you and I are going for a walk together
or I'm sitting with you at work or in your home.
Isn't that amazing?
Whenever I stop and think about how remarkable it is
that we get to spend time together,
I just feel my heart open up a little bit.
That's so cool.
That's the whole point of this seventh tiny fix
for a tired world.
Allow it to change you.
Because that's the point of awe.
When you allow yourself to be mesmerized by what's happening around you, that moment
makes you feel smaller in a really good way.
Like you're part of something bigger and not just stuck in this same loop of the same old,
same old, and here's the sneaky part.
Once you do this a few times, your brain starts to look for these little
moments of awe to hit more often because you're using nature, you're using grass, you're using
trees, you're using the beauty around you when you live in a city to train you to pull
yourself out of autopilot. So instead of getting whiplash because the week is yet again flying
a by and nothing feels real and your to-do list feels never ending. You're starting to have these tiny little fixes, these moments of interruption
where you allow awe in. It's three minutes. Lay down in the grass. Take a breath. Let the sky
change your mood. I mean, it's way better than anything on your phone, which is just gonna stress you out.
And isn't that the point of all this?
These seven tiny fixes for a tired life?
It's not about overhauling your life.
It's about coming back to it,
piece by piece, one small fix at a time.
Because it's the tiniest shifts that reconnect you
with what matters,
because what matters hasn't changed at all.
Life just got so busy that you got disconnected
from what matters.
It's not the big moves that save us.
It's the tiny fixes that remind us of who we actually are
and what truly matters.
Yes, these seven fixes are very simple.
And no, they're not gonna solve everything
you're dealing with, but they shift something important.
They change what it feels like to be you
as you're living your life.
So today, pick just one of the seven tiny little fixes.
One small fix that reminds you of who you are
and makes your life feel a little bit more like yours again.
And in case no one else tells you today,
let me be the person to tell you,
I love you and I believe in you.
And I believe in your ability to create a better life.
And I am certain that the seven things
that we talked about today
will absolutely help you do that.
Alrighty, I'll be waiting to welcome you in
to the very next episode, The Moment You Hit Play.
I'll see you there.
All right, let's start.
Let's try.
Okay, here we go.
So if the garage is going up,
we're gonna get another one.
Here we go.
Are they going out or are they coming in?
It looked like Chris was coming in, but.
Perfect, it's absolutely perfect.
I gotta learn how to do vocal warmups
so I'm not frying myself.
Do you want me to do that again?
That didn't look great.
It was good?
Okay.
Why don't we get some Earl Grey,
aim with some honey so I have...
Yikes!
Sorry, I'm trying to breathe into my diaphragm down here.
I gotta figure out a warmup routine.
Oh, give me another name.
What's another like good name?
Great job, AIM on that.
Great job.
Great job.
Oh, so much fun.
Great job, guys.
Oh, and one more thing. And no, this is not a blooper.
This is the legal language.
You know what the lawyers write
and what I need to read to you.
This podcast is presented solely
for educational and entertainment purposes.
I'm just your friend.
I am not a licensed therapist.
And this podcast is not intended as a substitute for the advice
of a physician, professional coach, psychotherapist or other qualified professional.
Got it?
Good.
I'll see you in the next episode.
Stitcher.
Thank you again to our exclusive insurance partner, Amika.
I loved sharing these seven tiny fixes that make me feel better and they made me feel
better and more energized just sharing them with you.
If you take one thing from this episode, it has to be this.
The smallest things, writing a note, making a quick call, showing up when it matters will make you feel
a little more energized, connected, and excited about life and more like yourself again.
What I love about these tiny fixes is they don't only make you feel good,
they also make the people around you feel good. And honestly, that's exactly the kind of service
Amica delivers to their customers. They're not just selling insurance, they're creating peace of mind.
Their representatives take the time to understand your needs, walk you through your options,
and help you make smart, confident choices.
Amica has been doing this since 1907.
They're the oldest automobile mutual insurer in the United States.
That means they're powered by you, the policyholder, not by shareholders.
And it shows 95% of customers who bundle auto
and home insurance with Amica stays with them
year after year.
Why?
Because they focus on you, your needs, your life,
your protection.
If you want an insurance company that truly believes
in empathy, service, and showing up when it counts,
visit amica.com today.
As they say at Amica, empathy is our best policy.