The One You Feed - Jonice Webb on Childhood Emotional Neglect
Episode Date: May 20, 2022Jonice Webb is the pioneer of Childhood Emotional Neglect (CEN)™ awareness. She is a licensed psychologist and has enriched and kindled the discussion of this overlooked and unde...r addressed topic by writing the first self-help book dedicated to CEN recovery titled “Running on Empty: Overcoming Your Childhood Emotional Neglect”In this episode, Eric and Jonice discuss Childhood Emotional Neglect (CEN), how it affects us as adults, and how to heal ourselves.But wait – there’s more! The episode is not quite over!! We continue the conversation and you can access this exclusive content right in your podcast player feed. Head over to our Patreon page and pledge to donate just $10 a month. It’s that simple and we’ll give you good stuff as a thank you!Jonice Webb and I Discuss Childhood Emotional Neglect and…Her book, “Running on Empty: Overcoming Your Childhood Emotional Neglect”Defining and understanding what Childhood Emotional Neglect (CEN)How it’s not your fault, but it is your responsibility to find healingThe subtle layers of emotional neglect from childhood that we may not rememberCEN isn’t about what parents did, but rather what they didn’t doSymptoms and signs of CEN include discomfort and confusion with feelings and emotionsHer work is trying to get people to reconnect with their feelingsI.A.A.A. – Identify, Accept, Attribute, Act are the steps to process or deal with a feelingHow writing can be a powerful coping technique when processing emotionsVertical and horizontal questioning The first step to healing is owning and understanding emotional neglectThe Emotional Neglect QuestionnaireLearning to change your relationship with your emotions Applying your newfound skills in your relationshipsThe difference between minimizing and managing your feelingsThe importance of positive self-talkJonice Webb links:Jonice’s WebsiteFacebookTwitterWhen you purchase products and/or services from the sponsors of this episode, you help support The One You Feed. Your support is greatly appreciated, thank you!If you enjoyed this conversation with Jonice Williams, you might also enjoy these other episodes:Energy of Emotions with Ralph De La RosaUnderstanding Emotions with Susan DavidSee omnystudio.com/listener for privacy information.
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It's that attacking voice that can really get you into trouble and sap your energy.
But when you talk to yourself with encouragement and compassion instead,
it really can turn things around.
Welcome to The One You Feed. Throughout time, great thinkers have recognized the importance
of the thoughts we have. Quotes like garbage in,
garbage out, or you are what you think ring true. And yet for many of us, our thoughts don't
strengthen or empower us. We tend toward negativity, self-pity, jealousy, or fear. We see what we don't
have instead of what we do. We think things that hold us back and dampen our spirit. But it's not just about
thinking. Our actions matter. It takes conscious, consistent, and creative effort to make a life
worth living. This podcast is about how other people keep themselves moving in the right
direction, how they feed their good wolf. I'm Jason Alexander.
And I'm Peter Tilden.
And together, our mission on the Really Know Really podcast
is to get the true answers to life's baffling questions like
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Thanks for joining us. Our guest on this episode is Janice Webb,
the pioneer of childhood emotional neglect awareness.
She's a licensed psychologist
and has enriched and kindled discussion
of this overlooked and under-addressed topic
by writing the first self-help book
dedicated to CEN recovery entitled,
Running on Empty,
Overcome Your Childhood Emotional Neglect.
Janice also continues to inspire thousands of people on her weekly blog on psychcentral.com
and her work as an expert partner on yourtango.com. She's been interviewed about childhood
emotional neglect on NPR and over 30 radio shows across the U.S. and Canada.
Hi, Janice. Welcome to the show.
Hi. Thanks for having me.
I am happy to have you on. We're going to be discussing your book,
Running on Empty, Overcome Your Childhood Emotional Neglect. And this is a topic I'm
going to take a wager that nearly everybody who likes the One You Feed podcast has some degree
of this. That's my guess, but you're going to talk
to us about a questionnaire of where people can learn that. But I think a lot of our listeners
are going to resonate with this. But before we get into that, let's start like we always do with
the parable. In the parable, there's a grandparent who says to their grandchild, there's two wolves
inside of us that are always at battle. One is a good wolf, which represents things like kindness and bravery and
love. And the other is a bad wolf, which represents things like greed and hatred and fear. And the
grandchild stops and thinks about it for a second and looks up at their grandparent and says, well,
which one wins? And the grandparent says, the one you feed. So I'd like to start off by asking you
what that parable means to you in your life and in the work that you do.
Yeah, well, I really like this parable partly because it conveys a really important thing,
which is that it basically suggests that we all choose who we are and we choose who we become.
And I think that's something it's impossible to live your entire life and never really feel
that power that you have to shape yourself.
Because the world throws things at us and we have to deal with them.
We don't have control over what the world throws at us, but what we do have control
over is our internal world and how we respond to those things is what really determines
who we are as a person.
And in terms of the bad wolf,
through the lens of psychology and my work in childhood emotional neglect, I would say the
bad wolf is just a natural human part of us all because there's not a human alive who hasn't felt
all of those things and much more that they're not proud of. Since we can't choose our feelings,
we're not at fault for
feeling that way, but we are responsible for what we do with those feelings. And if we run from them,
that wolf will keep chasing us. But if we turn around and face it and let ourselves consider
the fact that we're feeling greed or hatred and kind of process with our brains what our body is
sending us, that's our best chance
to become the best person. There's a lot of things you said in there that I could run with,
but I'm going to run with what you said near the end, which is it's not our fault how we feel,
but we are responsible for it. And I think that's a great way for us to lead into talking about
childhood emotional neglect. And I want to define what that
is a little bit more deeply in a moment. But that's kind of the premise of your book is,
hey, a lot of things happened or didn't happen often would be the case as you were growing up
that have influenced the way you react to the world. So you're not at fault for what happened to you when you were a
child and how you were parented, but you are responsible for healing any of that that needs
healed. Do you want to elaborate on that a little bit? Yes, absolutely. A lot of children grow up
in households that really don't teach them that it's okay to have the bad wolf
or that it's human or even either wolf.
You know, there are a lot of families that discourage positive feelings
and have low tolerance or pretend negative feelings don't exist.
And I call that childhood emotional neglect.
It's basically just if your parents don't respond enough to your feelings as they raise you.
And if you grow up in a household that's not really attentive or responsive to your feelings, you basically learn that your feelings are something to be ashamed of or to hide or ignore because at best they're useless, right?
right? But it's when we don't pay attention and we try not to have feelings or we feel ashamed of our feelings that really can interfere with your adult life. And, you know, you end up running from
your actual internal self instead of owning who you are, owning those feelings and dealing with
them. So we've become a lot more trauma informed as a culture these days,
right? We talk more about trauma. We recognize that trauma is very destructive. We've always
known and most people have known like if you're abused as a child, you're going to have some
impact from that. But I think what a lot of people do and I was in this boat for a long time is we
sort of look at our childhood and go, well, I don't think I was abused. Like, nobody was beating me or, you know, I wasn't
sexually abused. And so thus we conclude that, hey, you know, my childhood was fine. Happy
childhood, good childhood, move on. And what you're talking about is that there are much more subtle layers of neglect that often
happen. And not even like, you know, when we say neglect, we don't mean like you were left on your
own to fend for your own food, right? We're talking about emotional neglect, but that it's often a lot
more subtle and that people who may look back and go, I had a good, happy childhood. Everything was
provided for may still have had some developmental needs that simply weren't met.
Yeah, and that's not something that you're going to remember, because our brains are
geared to notice and record things that happen.
And our brains are not geared to notice what doesn't happen, especially when we're kids,
and to notice what doesn't happen, especially when we're kids, and to notice what's
invisible, basically. I always say childhood emotional neglect is not what your parents did
to you. It's what they failed to do for you. And what they failed to do was to notice when you were
sad, hurt, angry, upset, confused, nervous, afraid, or any other feeling and respond to that enough and name it for you and help you
understand it. And if you grew up without having enough of that emotional instruction and education
and response, then you end up being confused about feelings. And they're such a major part
of who you are, but you won't remember what didn't happen. So I can't tell you how many people have
said to me, I had a really great childhood. I had good education. I was driven to every soccer game
I wanted to go to, but I feel so empty inside. I don't understand. Yeah. You say this is the
danger of emotional neglect, perfectly good people, loving their child, doing their best
while passing on accidental, invisible, potentially damaging
patterns to their children. In this book, the goal is not to blame the parents. It is only
to understand our parents and how they have affected us. And I think anybody reading this
book who is both a child, which would be everyone, because we've all been children, and is also a
parent is going to have a couple of kind of interesting reactions to this if you're both those things.
You know, if you're a child, again, which we all are, and you're a parent, which I am, you're reading this almost through two lenses.
One of, like, what was my childhood like?
And then the other inevitable lens for me was like, oh, okay, well, my child's 23.
What things did I do there or not do there?
well, my child's 23. What things did I do there or not do there? And, you know, do you think anybody gets out of childhood without some degree of not having emotions modeled perfectly well,
or some degree of this? I think some people do. You know, there's been research and all kinds of
writing about the good enough parent, and really, you don't need to have
perfect parents to turn out really well. You just need to have parents who are good enough.
And I think this only becomes a problem if your parents weren't good enough at this.
If your parents had a blind spot, in general, when it comes to emotions, then they weren't
able to respond enough and give you enough education, validation
of your feelings.
And that is all it takes, even if they do with everything else.
But I think there are a lot of parents who are good enough and a lot of people walking
around who don't identify with this at all.
It's interesting.
We interviewed a couple of times a gentleman by the name of Rick Hansen, who's written
a bunch of books about neuroscience and the brain and Buddhism.
And he's got a podcast now with his son. And it's funny to hear his son say, like, I think my dad
did everything right. You know, he knows all this stuff. And, you know, it doesn't mean my life is
easy, right? You know, he's still a human being. And so I think that what we're saying here,
and I love that phrase, the good enough parent, is that everybody's going to have some degree of difficulty
and difficult emotions in life. That's being human. But when there's emotional neglect,
there are some particular things that show up. And I don't want to go into all the different
types of parents who cause emotional neglect. You've got 12 of them. It's a really great read.
I just don't think we can hit all 12 of them. It's a really great read. I just don't think we
can hit all 12 of them. But I'd love to talk about what are some of the symptoms of emotional
neglect? What sort of things might we notice if this has affected us? So one of the biggest signs
of having childhood emotional neglect is having a lot of discomfort with feelings and emotions in general and
confusion. And for some people, this doesn't show up until it's time to find a mate or get married.
Or once you're a parent, then you realize you can just feel like, what is this torrent that's
been released on me? I don't understand what I'm supposed to do with all these feelings.
So I call it alexithymia. It's also
another word for it is low emotional intelligence, which has nothing to do with regular intelligence.
It's really just how well you understand the world of emotion and can deal with it in a confident,
reasonably capable way. So that's one way that plays out over your adulthood. Another is quite a bit of self-blame, self-doubt,
getting angry at yourself versus other people, even if it's someone else's fault. So self-directed
anger, self-blame, self-doubt is rampant. And I think that's because if your parents aren't
coaching you through mistakes enough and helping you understand your feelings enough,
then a lot of kids develop this sort of harsh parental voice for themselves.
And that just stays with you as your coping technique.
But in the end, it ends up doing a lot of damage.
A lot of people with childhood emotional neglect or CEN end up feeling kind of empty inside.
And that's because their feelings are kind of walled off.
And because your feelings are such a deeply personal, biologically built-in part of who you
are, if your feelings are walled off, you notice it. There's something missing. And that gives
people that grew up this way the sense of being different from other people. I call it the fatal
flaw, where you feel like you're just kind of different and there's something other people have that you
don't have. Some people call it emptiness, but different people have different words for it.
So those are probably the main ones. Yeah, there's another one you listed,
poor self-discipline. Yes. It's kind of like a correlation between
not paying attention to children's feelings. You kind of miss when your
child needs structure or consequences or limits. So certain kinds of emotionally neglectful parents
don't really end up teaching their children how to talk themselves through difficult situations
and force themselves to do things they don't want to do and stop themselves from doing things they shouldn't do. And if you don't learn those basic skills, they're not really
basic if you don't learn them as a child. They're only basic if you learn them. If you don't, then
you just have to teach them to yourself as an adult. And this poor self-discipline, you might
have discipline when it's coming from outside structure. It's just when it's sort of you on
your own, that's where it manifests. Is that kind of the gist of it?
Yes, absolutely. Most people with childhood emotional neglect are very functional. A lot
of them do great in life in many ways, but they have this internal struggle where they feel like
other people can't see who I really am because I am not what I appear to be. I'm struggling all the time with self-discipline, for example.
Well, I am someone who definitely, I think, suffered from emotional neglect as a child.
Mom, if you're listening, I love you.
But many listeners know this story.
I got sober at 24.
I was a heroin addict.
So clearly I had some difficulties.
And it was interesting, though, at that time when I got sober, it was 1995 in
Columbus, Ohio. The world was a very different place. And the general theme in AA was don't
worry about why. Don't blame your parents. Just take responsibility for your actions.
And that actually was sufficient to get me sober and actually kind of saved my life. But a few years down the line,
like you said, when I realized like, oh, I've got a marriage that's crumbling, I've got all these
other things that are happening, I sort of went, oh, all right, I need to look into this. And
that's when I sort of got exposed to a lot of these ideas and sort of recognized, you know,
despite my parents' wonderful best efforts and their love,
there was a lot of things that didn't go well for me, particularly when it came to emotion as a
child. And so I've been circling these topics for a long, long time. So I've got a lot of personal
experience. So some of my questions are going to come from that place and some of them are going
to come more from, you know, somebody who's maybe newer and exposed to these ideas. But I want to talk a little bit
more about did you say it's alexithymia? Thymia? I'm terrible at pronouncing things.
Alexithymia.
Alexithymia. I've heard that described as the inability to feel, but you're describing it in a much more broad and nuanced way than that.
Can you say a little bit more about that term? Because you do say that this might be the common
denominator of people who have suffered emotional neglect. So you describe some of it as like,
well, you don't really know what to do with your emotions. But in my case, it seems to
be more not an inability to feel, but oftentimes, not a lot of it. Not a lot of feelings. Yeah,
that's one of the primary symptoms of childhood emotional neglect. It's part of what I call
emptiness. Some people feel it as emptiness, some people feel it as numbness. Basically,
it is because when you're
growing up receiving all kinds of subtle, usually unspoken messages from your parents that your
feelings don't matter or are unacceptable or are a burden, your child brain knows just what to do
and basically walls off. It puts all your feelings over there so they won't bother you,
they won't bother anybody, which can get you through your childhood.
But then when you grow up, you really need to have access to your emotions because they are really what connects you to other people, tells you what things you're passionate about, what to pursue, what to avoid, who you enjoy being with, who you should avoid, making choices. And if you don't
have access to that really rich resource, you're going to notice it. You're going to feel it. Or
maybe your spouse is going to say, something's wrong here. You say you love me. I don't feel it
or those kinds of things. Do you notice people who have this? I'm going to try and say the word
again because... Alexithymia. Yeah, alexithymia. More than two syllables. In my old this, I'm going to try and say the word again, because... Alexithymia.
Yeah, alexithymia. More than two syllables. In my old age, I've given up on three syllable and
beyond words.
I get it. I understand.
Emotions coming out in weird places. So like, for example, any emotional scene in like a movie or a
TV show will choke me up. And yet when it comes to my own life, again, I've done a lot of healing. I'm not the person I was, but I still notice lack of emotion in some ways. Is it common for people who have
this for those emotions to sort of leak out in other places in different ways?
Anytime you have emotions that have been walled off or repressed, they will at times leak through, attach themselves to other things and
give you emotional reactions that are out of control when you least expect it. And so a lot
of people who have walled off emotions, the times that they do feel something is either indirectly
when it's not about themselves, like watching a movie or something, or when some feeling gets so strong that it breaks through the wall and then it's big
usually. So you might only have feelings about really big things. Part of my online recovery
program and what I do with people in my office has to do with trying to reconnect with your
feelings, with your physical, emotional feelings.
And that can be done purposely if you choose to.
You can recapture those feelings and start processing them and using them at any time
in your life. I'm Jason Alexander.
And I'm Peter Tilden.
And together on the Really No Really podcast,
our mission is to get the true answers to life's baffling questions like why they
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One of the things that I found challenging having alexithymia is, and again, I'm better
than I used to be. And I've talked about this with my depression also, which is it's hard to
work sometimes with what feels like nothing. Like when there's strong emotion, for me,
it's fairly easy to learn to process that, to use that, to understand it. I feel like I'm pretty
emotionally literate in that way. What I found more challenging is working with what feels like
nothing. So some of your work talks about identifying feelings and becoming more,
broadly speaking, emotionally literate, learning to know what you're feeling, learning to express what you're feeling, all that. What's the path forward when what you're noticing is a bunch of
nothing? There's an exercise that is in my first book, Running on Empty, which it really just like
walks you through the process of sitting down every day, focusing your attention inward and
asking yourself, what am I feeling right now?
And then really trying to tune in to, because feelings are physical, you feel them in your body,
tune into your body and try to identify some feeling because you're always having feelings.
It's just that you're disconnected from them so that you're not aware of what they even are
and you don't notice them. They're just
basically non-existent for you, even though they are happening in your body. So, a lot of people
will try that and they'll say, I come up with nothing, right? And that's fine and it's normal.
You know, when you start, you're going to get nothing. If you keep doing it, every time you
do it, it takes a little chip out of that wall between yourself and your feelings because you're reaching out. You're trying to reach through the
wall and get those feelings. And the more you reach, the more little glimmers will start coming
through. So it does take some work and dedication. I love that. And that aligns with a lot of the
things we talk about here in our spiritual habits program and different things, which is this idea of little by little, a little becomes a lot, right? So if you just keep showing
up to your feelings, even if when you show up, you're like, there's nothing there. I remember
when I started doing like body scan meditations years ago, I'd be like, I got nothing here.
You're telling me to feel my foot and there's not much happening down there. You know,
the person leading the meditations going on and on about the personality of his big toe.
And I'm like, what is he talking about?
I still don't know what he's talking about, to be honest with you.
That said, though, the more I did it, the more I became aware of sensations that were in my body that I just had not been in the habit of paying attention to. And the more I paid attention to that AARP wants to advertise on my show.
We could talk about all kinds of emotions around that, but we'll stay on topic here and talk about
IAAA, which is not a retirement fund. What is it? Yeah, AARP sends me letters all the time,
and I really don't like that at all. Just a little comment there.
Welcome to the club, yeah.
So at the suggestion of one of
my readers, instead of calling it the IAAA, which is very hard to say, I call it the IAAA.
So anyway. Now I think it's about getting my car fixed, but we're better.
No, there's no answer. So it's basically a way to process a feeling. It walks you through dealing with a feeling.
And the letters stand for the steps.
Identify the feeling that you're having.
Accept that feeling.
Fully accept it, even if it's hatred, even if it's greed.
Whatever it is, however ugly it is, accept it.
This is how I feel.
Attribute that feeling. That's the I feel. Attribute that feeling.
That's the second A.
Attribute it to a cause.
So is this something from my childhood?
Is this something going on now?
Is this something going on now that's touching off some old feelings from childhood?
What is happening in my life right now that I would be feeling this hatred?
And where is it directed?
Who's this hatred at?
Or what is this hatred about?
That's the attribution. And then the last step is act. And that is basically, it doesn't mean
you're supposed to always act on your feelings. It just means what can I do or what should I do
with this feeling or for this feeling? Every emotion that you get is a message from your
body. It's your body talking to you.
It doesn't mean your body is always right.
So there are feelings that come up that are way out of whack because they're from the past
or they're just not telling you something good or healthy to do.
But then if you connect with it with your brain and think about it and consider,
what is this hatred telling me to do?
Is it telling me that I need to
go strike out at this person and call them a name? Is it telling me, well, no, I don't think I should
do that. Maybe it's telling me that I need to talk to this person or write a letter or connect
it to what happened to me as a kid that has nothing to do with this person. And maybe I'm
putting all that old stuff on them. Or do I need to self-soothe? Whatever it is.
Let's hang on to self-soothe
because I want to get there in a minute
because I think that's a particularly important area
to talk about.
I want to talk though about attribution for a minute.
Attribution is another one of those things
that can be sort of difficult,
particularly if you don't remember a lot
from your childhood.
So part of my challenge is with my childhood, there's just not much back there to go like, this is a feeling from my childhood,
because I'm like, well, I don't remember much of anything from back there. So how much time do you
spend on attribution? And at what point do you sometimes just go, I'm not quite sure why,
but it's okay, I feel this way. I think you should only do that if you really
just absolutely cannot figure it out. But even then I think you should file it away and watch
for that feeling in the future and see if you can start to figure out you have this feeling often,
for example, why do I have this feeling so often? Because every feeling has a reason
and figuring out that reason. I mean, I'm not suggesting people get obsessed with this thing, because of course, we're going to have feelings that come and go that we're not able to process this way. But if it's a strong feeling, and it's bothersome, I think it makes sense other thing because you said, I've observed that many people
with alexithymia have a tendency to be irritable and irritability is one. It's probably the
tendency in me I most wish I didn't have. I've gotten pretty good at managing it, but you know,
my partner Ginny knows when I'm irritable. I mean, you know, it's not like it's hidden.
She also is emotionally astute enough to know it has nothing to do with her and she can set it aside. But it's still something I would love to have less of. And I've looked around a lot for like, well, what causes irritability? And so my ears kind of perked up when I read that. And irritability is a strong family trait. It is a very strong family trait.
What do you do with irritability?
Because that's the one that when I try and get to attribution, I just kind of go, I got nothing here.
I got nothing for why all of a sudden you making a noise, filing your fingernails makes
me want to claw my eyes out today. Whereas
yesterday, it didn't really bother me. It's not constant. And I go back and I'm like, well,
if somebody's coughing, am I getting upset? Because my brother had asthma and it used to
scare me. And I mean, there may be some of that, but the irritability is the one that feels very
difficult to attribute anywhere and feels very difficult to work with.
Yeah. So the reason I think that people with childhood emotional neglect end up with irritability, some people are more on the active side, have more anxiety and others have more
irritability. And either way, the answer is to not stop with naming your feeling irritability because it's irritability is a
catch-all trash can it's like all of your feelings have pooled together on the other side of the wall
when they all mix together that's what they come out as so if you don't let yourself use that term
irritability and instead you say no what are you really feeling Because it's probably you're upset about something that day in your current life that you're
not dealing or aware of the feelings that you're having.
And that's what's making you irritable.
If you go beyond the word irritability, you might be able to name, well, I'm feeling frustrated
that this podcast guest canceled at the last minute, picking this up, obviously,
I'm feeling worried about how I'm going to fill in that slot in the future when that slot comes up.
And now I'm angry because that puts me in a spot where I have to like really,
you know, go and find somebody else. So then you'll get a lot further with it. And once you
figure out what you're actually feeling, then you can go through the action part. And just going through that, figuring out what you're feeling and why is a really important part of how to take away a feeling I think the other trash can feeling for me is tired.
Sometimes it is tired, right? I mean, sometimes it's legitimate. That's a physiological thing.
But I think sometimes there's maybe more under there. I want to dig a little deeper into this
feelings always have a cause thing. I've read about and talked about people who are considered
like highly sensitive, like their nervous system is tuned in such a way that sound is hard for them to tune out and can cause irritability.
And, you know, I've often sort of thought of myself as that's one of the things that defines me is that I'll be in a room and there'll be background noise and other people just be carrying on.
And I'm like, there's a buzzing up there that is difficult to tune out. So those things seem neurological almost or physiological more than emotional.
Do you think that there are emotions that are driven from neurological or physiological or
physical causes that are not necessarily attributed to events in your life and things
that are happening or happened?
I wouldn't really go about thinking about it quite in that way.
Okay.
So let's take the buzzing microphone as an example.
I wouldn't call that irritability if you are in a room full of people and people are talking and everyone seems fine, but you are really bothered by that microphone.
That is a physiological response that you have because
of the way you're wired, the way your nervous system is wired. And it's perfectly legitimate.
It's how you're built. And I don't think there's anything you can really do about that. It's not
a matter of processing a feeling. You can't do anything except act, which is, what do I do about
this? I can't focus on anything.
Instead of letting yourself get irritated about it, you could say, what am I going to do to cope
with this? Is there something I can do? Maybe I can ask them to turn that microphone down.
Maybe I can unplug something. Maybe I'm just not going to be able to stay in this room.
But it doesn't have to become irritability if you understand what's
going on and just deal with it in the best way you can. And so if what comes out of that is
irritability or frustration, then it is attributable in that case, right? I can say
there's this thing happening. It's grating on me. I don't have the ability to turn it off. So I'm
feeling frustrated. And now I can attribute it is what you're basically me. I don't have the ability to turn it off. So I'm feeling frustrated.
Yes.
And now I can attribute it is what you're basically saying. I think that's helpful.
All right.
So let's move to self-soothing.
I've interviewed a lot of people for this show.
When I look at psychological responses, the literature out there, the different approaches
that are out there, and I see this in both psychology and in spirituality. I see a cognitive approach and I see an emotional approach. I see on one hand,
people saying, hey, look, you've got these feelings. Those are coming from thoughts.
And if you change your thoughts, you'll change your feelings. And then there's another approach,
more bottom up. Start with what your feelings are, allow those feelings to be there.
And oftentimes the emotion is causing the thought.
How do you think about that?
I don't think it can be nailed down to an either or thing because I see it going both ways.
I think you can get yourself very upset about something by continually cranking on it in your head.
You know, you can increase your feelings that way.
You can also manage your feelings by involving your head.
It can go both ways.
And I don't think it makes sense to address it from just one direction for most people.
I think most people need to deal with the emotional part and the cognitive part together.
And which of those you do first might just depend on the
situation and what works for you? I really believe in starting with the feelings because
we're much more comfortable with our thoughts in general because we can control them much better.
They're more understandable. We can put our thoughts into words much better.
Feelings are a lot more mysterious and we get the sense that they just
come. And so we feel like we have no power over them, but that's what makes them so powerful.
We've got the cart before the horse, I think, when we start from the cognitive so much. And so that's
why I really encourage people to start with the feeling part and start working out your feelings,
pay attention to your feelings, apply your brain to
your feelings. And that's what's going to like make the biggest impact on your life and who you are.
Yep. And so as I look at the I triple A process, right, I think the second A attribute is when I
start to bring in at least some degree of cognitive because I'm trying to figure out
where is this coming from? What caused it, right? At that point, I am slightly cognitive because I'm trying to make a connection.
I know what the feeling is.
It's anger.
I've identified it.
I've accepted it.
Maybe I'm even feeling it in my body and becoming more familiar with it.
Now I'm moving into something more cognitive.
Would you agree with that?
I would call it engaging your brain.
Yes.
Okay.
Okay. Yeah. Okay. Okay. So yeah,
yeah. Even this first step of identifying what you're feeling requires your brain as well, because you're putting words to what you're feeling. And if you cannot stop at the big words,
like I'm angry, I'm sad, I'm anxious, I'm irritable. If you cannot stop at those big
umbrella words, and instead try to drill down and name it more specifically, anger can become helplessness and hurt and all kinds of things. I'm Jason Alexander.
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So let's talk about self-soothing because one of the things I've noticed for sure in myself and others is that if the emotional storm is really strong, you're not going to be able to cognitively
work with anything, right? You're overwhelmed by it. So I assume self-soothing is the ability to
at least turn that down enough that you can work with your emotions more skillfully. How would you
describe what self-soothing is? Self-soothing to me is having a series of things that you can
choose to do that will basically what you said, start giving you more control over what you're
feeling, a series of healthy things.
So different things might work in different situations.
But the whole I triple A is part of self-soothing because it requires you to actually sit with your feeling and process it.
And that's the single most powerful thing you can do to take control of the feeling.
But sometimes even that doesn't
do the trick and you need more. And so I really encourage every human being to have a list of
things that they know helps them feel better. It could be laying down with your pet and petting
your pet. It could be taking a walk outside, looking up at the sky, you know, calling a friend or going to visit
your favorite store, as long as you don't overspend while you're there, for example, cooking,
cleaning, you know, it's different for everybody. I love that idea. And I've talked about it before
having this sense of like, knowing what things have worked for me in the past, and having them written down,
because the problem that I've experienced is in the moment, if I look at any of those things,
I go, that's not going to help. Are you kidding me? Like a walk. So I just need sort of like,
just do it. You know, the other example I make is I know for me, music is very helpful in those
moments. That's a great one. Yep.
And yet what I also know is that particularly if what I'm dealing with is sort of a really low
mood or depression, if I go to my music, I'll be like, none of it will look like it sounds good.
I'll be like, nope, nope, nope, nope, nope. And so what I've got is a pre-made playlist of things
that I know help. And so I don't have to figure it out. I just go, all right, just turn on the playlist, hit shuffle, one of these songs should do it, you know?
So I love that idea of having sort of written down as a recovering person. I certainly talk
about this with other recovering people and certainly early in my recovery, which is,
what are you going to do when a craving hits? Because in the moment, the emotion, as you're
saying, is so strong. Do
you have any other sort of go-to self-soothing tools that people might consider beyond naming
your emotions? And you listed a couple other really good ones, but do any others come to mind?
I feel like giving people a good menu is really helpful. Yeah. One of my favorites that I forgot
to mention is sitting down and writing. And I think you can use your computer or your phone
or whatever in type,
but I think it's best to have paper and pen because there's something about your brain to
your heart, to your hand, to the paper. And then it's visually there in your own writing.
You can write a letter to the person that you're upset with that you'll never send,
or you can just write down. It's called automatic writing when you just write,
write, write, write, write, write, write. Everything that comes to your head.
I think that's a great coping technique.
I got a ton of mileage out of that one at different points in my life when I had a lot of anger.
My first marriage ended in a very hurtful way to me.
I'm not saying I didn't have a role in why the marriage wasn't good.
But, I mean, I just wrote the most hateful letters.
I mean, you know, things that I'd be ashamed to say out loud, but that's what was coming up. And I just would write and write and write, and then I would just destroy it. You know, it was so helpful to me for a second, you say one way to get to the real heart of a matter is to practice vertical questioning in addition to horizontal questioning. Could you's really a good way to form or deepen a friendship or relationship or
even with someone you just met. So horizontal questions are about facts and details like the
weather, the traffic, things that you've done, activities you've done. And vertical questions
are more thought-provoking questions that require a person to focus internally a little bit and
consider themselves and maybe even consult their feelings. So instead of what did you major in in
high school or college, it would be how did you choose that for yourself? And what is it about
that that captured your passion like that? So really the whys that help someone think more deeply and that enable you to
connect with them more. It strikes me that that's also a horizontal question in like a conflict
with someone else. And I'm just more or less thinking out loud now, but a horizontal question
could be kind of about what are the facts of what actually happened here? And then the vertical
question is how do we both feel about it? But I often feel like conversations with people, particularly conflict, are almost diagonal,
right? Those two questions get mixed into the same thing. And it can be very helpful if you
can tweeze them apart and be like, well, hang on a second. Here's what actually happened. Can we
agree on that? Like, I did not take out the trash. Okay. Agreed. We both did. Like, now,
how does that make, you know, how do we feel about that
versus combining them into the same sort of conversation?
Oh, absolutely. Especially couples do that. It just, it all gets mixed together.
And considering that every two people has a different perception of everything,
it's really important to keep your perceptions of the facts separate from your feelings about it.
Usually the solution lies in the feelings part.
Yeah.
We've sort of talked about healing this, and you've said that the primary thing is to get more comfortable and literate with my emotions, to go seek them out and inquire more deeply into them and learn more about them and welcome them.
deeply into them and learn more about them and welcome them. What else is there that we haven't talked about that you feel like would be important for healing this emotional neglect?
Well, the first step is figuring out whether this really applies to you or not. And I think
for most people that have a significant case of emotional neglect, like if someone's listening
to this podcast and they feel like,
oh my gosh, this sounds like me. I think that is a really good indicator. And that's the first step
in healing is really owning and understanding, okay, this is how I grew up. This is how it
affected me. And a great place to start that because most people can't remember emotional
neglect. So a good way to find out whether you have it is to
go to my website and take the emotional neglect questionnaire, which is just a series of yes or
no questions about your current life now. So take that test and then start learning everything you
can learn about emotional neglect. There are lots of free resources available on my website.
And, you know, I think the biggest part of healing is about just changing your own relationship with your own emotions and starting to view them as your friends instead of just irrelevant or enemies and starting to just treat them differently and live differently with them.
And then once you're doing that, you start getting more glimmers of emotions and more and more feelings.
And then you can start learning what to do with those feelings. And that's the emotion skills that you didn't learn in childhood.
You kind of have to be having enough feelings to apply the emotion skills too.
And then the final stage is applying all of that.
You have more depth.
You have more feelings.
You have more skills.
And you can start putting all that into your relationships. When you get to that point, people in your life start to notice that you're
actually kind of different. And it's pretty cool. Yeah. And we'll have links in the show notes to
your website and to that quiz. So listeners, you can just click right through the show notes and
get right there. We're back on self-soothing here, but you said self-talk is probably the most useful and versatile of all self-soothing strategies. So talk to me about
what good self-talk looks like. Good self-talk is compassionate, but it also holds you accountable
for how you act. But basically it's encouraging and helpful. So it can be all the way from,
you know, you can do this, you absolutely can do this, talking yourself through something that
you're worried or afraid of, to you didn't do that on purpose, you know that you didn't,
but you still have to take accountability for it and deal with it.
Now you just have to deal with the fallout of that mistake,
but you didn't choose it.
It's not your fault.
Things that are reasonable and compassionate,
I think that's one of the traits of CEN people that I didn't mention is low self-compassion.
And it's that attacking voice that can really get you into trouble and sap your energy. But when you talk to yourself with encouragement and compassion instead,
it really can turn things around. What's the difference or how do you tell when you are
giving yourself encouraging and helpful self-talk and when you're trying to sort of minimize an emotion internally. So for example,
let's say I'm feeling afraid. I might do some self-talk about like, hey, you don't need to be
that frightened of this. You've handled this before. So is it really, as you said, I start
with the recognition, I'm afraid. It's okay that I'm afraid. The reason I'm afraid is this
situation. And then the self-talk sort
of falls into that act, the final A a little bit, which is like, okay, Eric, you got this. You're
okay. You know, you've been through this before. If it goes that way, you can handle it. That sort
of thing. Is that where it would slot into that? Yes. And I wouldn't call that minimizing a feeling.
I would call it managing a feeling. And there is a big, big difference.
Ah, yeah, there is. How do you know the difference? I love the distinction.
What are some ways of knowing the difference?
Minimizing is basically when you're trying to escape or deny that you have a feeling. One of
the factors that plays in is whether the feeling is useful or not. So if it's a feeling that's
telling you not to jump off a cliff, then pay attention
and listen to that feeling. Because if you use your brain to process it, then you certainly don't
want to minimize that or manage it because it's a healthy feeling. But if it's an unhealthy feeling
telling you to do something that could be bad for you, then use your brain to process it. But instead of trying to tell
yourself that that feeling isn't important or you don't have it, actually take it on and say,
what do I do with this feeling? What does it mean? What should I do with it? How do I manage it?
So it sounds to me like if I'm talking about being afraid, the difference is not,
you shouldn't be afraid of that. Don't be scared. It's more, I'm afraid. Here's
why I'm afraid. And I can handle it. It's, it's subtle, but it is a definite difference
in I'm allowing the feeling instead of saying you shouldn't have that feeling.
There's no reason to feel that. It's, I do feel it. That's okay. Here's how I'm going to respond.
Yes. You just said that way better than I did. Thank you.
that's okay, here's how I'm going to respond.
Yes, you just said that way better than I did.
Thank you.
Well, we're going to end with something that you said really, really well, though,
and then I'll let you respond to it, which when you're talking about self-talk,
you said, and I just, I love this line, remind yourself of simple, honest truths, which will help you keep things in perspective.
That is so well said. Simple, honest truths.
So give me an example of a simple, honest truth or two.
Well, some we've already given.
It would be, you've done this before.
You can do it again.
Or you know you have the skills for this.
Or you know you didn't do that on purpose.
Every human being makes mistakes.
That's a good one.
You're just a human being trying to think of different examples or situations.
You deserve this.
You're worth it.
Trust yourself on this.
Yeah.
One I love also is some version of like, well, whatever happens here, you'll be able to handle
it.
If I'm fearing an outcome, I can even go, well, even if that outcome comes, okay, I
can handle it.
That's one that helps me a lot
is sort of reminding myself of my ability to cope. Yeah. And some of those things, if they're ones
that you need to hear a lot from yourself, just turn it into a mantra and have it right there
in your metaphorical back pocket, ready to grab out and use whenever you need it.
Awesome. I think most people need to have a mantra or two.
They are very helpful. All right. Well, Janice, thank you so much for coming on the show.
I've really enjoyed this conversation.
I really enjoyed the book.
There'll be links, as I said in the show notes, to your website, to where people can find
the questionnaire, find your book and all your other work.
So thank you so much.
It's really been enjoyable.
For me too.
Thanks for having me on.
I've really enjoyed it.
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