The One You Feed - Liz Fosslien on How to Cope with Big Feelings
Episode Date: April 26, 2022Liz Fosslien regularly leads interactive, scientifically-backed workshops about how to create a culture of belonging, help remote workers avoid burnout, navigate different work styles and effectively ...harness emotion as a leader. Her work has been featured by The New York Times, Ted, The Economist, and NPR. She is also the co-author and illustrator of The Wall Street Journal bestseller, No Hard Feelings along with the book discussed in this episode, Big Feelings: How to Be Ok When Things Are Not Ok.In this episode, Eric and Liz discuss really specific, practical ways to cope with various Big Feelings.But wait – there’s more! The episode is not quite over!! We continue the conversation and you can access this exclusive content right in your podcast player feed. Head over to our Patreon page and pledge to donate just $10 a month. It’s that simple and we’ll give you good stuff as a thank you!Liz Fosslien and I Discuss How to Cope with Big Feelings and…Her book, Big Feelings: How to Be Ok When Things Are Not OkThe myths of Big FeelingsMyths about UncertaintyTools to help cope with PerfectionismEmotions are often a response to stimuli we’re taking in and a result of our brain chemistryHow to stop “anxious fixing”The helpful phrase “I’m a person learning to….”How extreme language produces extreme emotionsNaming your inner perfectionist Finding a non-perfectionist role modelThe red flag of thinking “I’ll be happy when…”How envy can reveal what you value, and then thinking about your willingness to live the life that leads to thatHow to just make it through when you’re in the worst of it in lifeLiz Fosslien links:Liz’s WebsiteTwitterInstagramWhen you purchase products and/or services from the sponsors of this episode, you help support The One You Feed. Your support is greatly appreciated, thank you!If you enjoyed this conversation with Liz Fosslien, you might also enjoy these other episodes:Embracing Emotions at Work with Liz Fosslien (2019)Befriending Difficult Feelings with Adreanna LimbachSee omnystudio.com/listener for privacy information.
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Would you like to hear your voice on an episode of The One You Feed? We sure would. Our 500th
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celebrate this milestone with you, our dear listeners. Sometimes it's not even that we
have thoughts that are helpful. It's like the thought becomes, I just want to run away from
this. What can I do? What can I do? And what our brain
generates is like what I can do next often isn't actually what we need to do to address that
underlying emotion. Welcome to The One You Feed. Throughout time, great thinkers have recognized
the importance of the thoughts we have. Quotes like, garbage in, garbage out, or you are what you think, ring true.
And yet, for many of us, our thoughts don't strengthen or empower us.
We tend toward negativity, self-pity, jealousy, or fear.
We see what we don't have instead of what we do.
We think things that hold us back and dampen our spirit.
But it's not just about thinking. Our actions matter. We'll see you next time. I'm Jason Alexander and I'm Peter Tilden and together our mission on the really no really podcast is to get the true answers to life's baffling questions like why the bathroom door
doesn't go all the way to the floor what's's in the museum of failure? And does your dog truly
love you? We have the answer. Go to really no really.com and register to win $500 a guest spot
on our podcast or a limited edition signed Jason bobblehead. The really no really podcast. Follow
us on the iHeartRadio app, Apple podcasts, or wherever you get your podcasts. different work styles and effectively harness emotion as a leader. Her work has been featured by the New York Times, TED, The Economist, and NPR. She's also the co-author and illustrator
of the Wall Street Journal bestseller, No Hard Feelings, along with the book her and Eric discuss
here, Big Feelings, How to Be Okay When Things Are Not Okay. Hi, Liz. Welcome to the show.
Thanks so much for having me. Really excited to be here again.
Yes, excited to have you back again. And you have a new book called Big Feelings,
How to Be Okay When Things Are Not Okay, which is a great topic that I know listeners are going to
love. But before we get into the book, let's start like we always do with a parable. There's a
grandparent who's talking with their grandchild
and they say, in life, there are two wolves inside of us that are always at battle.
One is a good wolf, which represents things like kindness and bravery and love.
And the other is a bad wolf, which represents things like greed and hatred and fear. And the
grandchild stops and thinks about it for a second and looks up at their grandparent and says, well,
which one wins? And the grandparent says, the one you feed. So I'd like to start off by asking you what that
parable means to you in your life and in the work that you do. Yeah. Well, I like that it acknowledges
that we all experience these emotions and have these within ourselves. I think that's a common
misconception when people maybe feed or feel the sort of quote unquote negative emotions that
they're alone in it. So I really like that. And then I think the concept of feeding these emotions
is really great too. Something that I look at a lot in my work is when you're experiencing
something that's difficult, how do you learn from it, but then try to move through it so that it
gives you some useful information, but you don't get tangled up
in it and continue to feed it and get dragged into it. So I really love that parable.
You hit on something there that you talk about early on in the book, which is really some myths
about, you know, what you're calling big feelings. You hit one of the, you know, myths there,
but can you talk about a couple of the others?
Yeah. So I think the one you're mentioning I hit on, which I actually think is worth You hit one of the myths there, but can you talk about a couple of the others? things like anger, envy, burnout, perfectionism. And basically to a person, everyone said yes.
And so I think one of the myths is, again, that when we experience envy, that we should feel
ashamed because we're the only person feeling that, which is absolutely not true. Another one
is just around the intensity of those feelings that people often also think in comparison to
others that they're the only
ones that are really getting bogged down in. I think depression is a good example of this. When
you feel despair, often you feel like everyone else is thriving. And that's one of the ways in
which it warps your view of the world. And that's just also not true. And then the last one that we
cover in the beginning of the book is just that there are good, quote unquote, and bad feelings. So things like envy, anger is one too. We're often taught that anger is associated with violence and is really harmful to other people. And there are absolutely ways that you can express anger, like punching a wall or punching a person that are harmful.
wall or punching a person that are harmful. But at its core, anger can motivate us. It's just a flag that there has been a violation. So it can motivate us to advocate for ourselves, to find a better
situation for ourselves, to advocate for someone else. So I wouldn't call that a bad emotion. You
can take bad actions based on it. But at its core, an emotion is simply data and something that your brain is producing.
Right. And we've got this podcast parable that talks about, you know, good wolf and bad wolf,
which if we're not careful, sets that myth up, which is that negative emotions, quote unquote,
negative emotions are bad. That's why I love the take that you had. And it's one of the reasons I
love the parable is it just says like, hey, everybody has these, you know, that's, I think, so, so important. And, you know,
the thing that's really interesting, I've been thinking about this a lot lately, because we've
had a couple of guests recently that have talked about this. One is a woman named Sarah Fay, who
just released a book, she's diagnosed with six different things over her life, right? And she sort of takes on the DSM, which is the way that, you know, mental health professionals
diagnose people. But I think it gets to the question of when is something normal human emotion
that we all go through? And when is something what we would classify as mental illness? And
is that distinction even useful? Curious your thoughts. I'm not a licensed psychiatrist to make these calls.
Yeah, of course.
Sort of my intuition on this is that when it becomes something that you really can't move
through, and when you're actively harming yourself or other people, that's when it requires maybe
medication or it's like more professional help. But that said, I mean,
I think medication and professional help can be useful, even if you're sort of depressed,
but functioning. So I think it's, it's always valuable to consider these things on a spectrum.
And so I think there's not like a clear line. Sometimes it's just a judgment call that you
make yourself or the people around you make, or your therapist makes of, okay, at this point, there needs to be some more serious intervention. But I think I don't feel like the depths of some of these like really more sort of quote unquote severe disorders that are in the DSM. But on any given day, I feel good. And then an hour later, I feel bad. And you know, like, is that, am I like vacillating too much between emotion?
I don't know.
That's my baseline.
So these are all definitely like arbitrary lines that are still useful to have in some
cases.
Totally.
Yeah.
And I do think every case is different.
And it's something I think a lot about as someone who has what I would call maybe today,
I'll call it depressive tendencies instead of saying I,
you know, I have depression. I have a tendency in that direction. But at the end of the day,
I think that the tools that are very useful for working with a lot of these things are the same
regardless. And that's really where you guys spend a lot of time in the book. You go through
these big feelings and for each of them, you talk about some myths, and then you talk about how to work with each of them.
I love the structure of the book. It's laid out very clearly, very helpfully.
And of course, it has the drawings for which you guys are very well known. They're so great.
They really add so much that we just won't get in a visual or we won't get in an audio only conversation, but they add so much to the
book. Let's jump into some of the big feelings. Is there any one that you would like to hit? One
that feels like more top of mind today for you than others? I've got a couple I might choose,
but I'm curious what you might choose. Yeah, I think I would choose uncertainty and perfectionism. Uncertainty, you know, the last
two years, easy to say, they've been very uncertain. Indeed. So that's one that I've struggled with a
lot. And I think a lot of people have as well. Okay. So what are some of the myths around
uncertainty? Two that resonated with me when I first started to investigate them. The first was that certainty is attainable. It's really comforting to think, oh, I just wish I could go back to when I was a child and things were certain or pre-pandemic when life was more, it was obvious what was going to happen next and I could plan for it. And the truth is, you can never plan for the future because you
can never exactly predict what it is. And yes, there are times when there's more alarming things
that could happen in the future. But generally, I think it's actually really useful to let go of
this myth that there is ever perfect stability that you can attain. Because again, it helps you
look back at your life and say, I've always been operating in some level
of uncertainty. And for the most part, I've been able to successfully navigate it. I'm still here.
So I think that can help you even in moments that feel a little more unstable than others.
And then the second myth is that the anxiety we feel in the face of uncertainty is perfectly
predictive of how much risk we face. So I think it's so easy
to wake up in the morning with this like nebulous pit of anxiety in your stomach and then lean into
that and say, oh, because I feel bad, that means something bad is going to happen. And now I need
to be on full alert and in panic mode. One funny thing that, I don't know, funny, but somehow a lot of the research
around uncertainty involves shocking people, like giving them harmless but painful electric shocks,
like every single study involved this. So uncertainty researchers loved electric shocks.
That seems actually fairly certain. But in one of these studies-
I'm not going to sign up for any studies around uncertainty.
I do not.
As somebody who owned an old guitar amplifier in really lousy houses a long time ago, I used to get shocked all the time.
I hate it.
Yeah, yeah.
So same.
I'm not signing up for any of those.
But in one of these studies, they segmented people randomly into two groups, and one had a 90 chance of getting shocked so it was
pretty much guaranteed that that they were going to get this painful experience the other group had
a 50 chance and the group that had a 50 chance was three times more stressed yeah than the group
that was certain they were going to get shocked which which speaks to this, like, we would rather know that something bad is going to happen than not know what's going to happen. So we really, really hate uncertainty,
which again, speaks to like, you can be super anxious, but that doesn't mean that you're
guaranteed a horrible thing that's about to happen. There's a couple things in what you said
there that I think are important that this idea that certainty ever exists is certainly a myth. Like I think those of
us who study Buddhism, they sort of bang us over the head with this sort of stuff. Like, you know,
it doesn't exist. There's a poet author out there, Mark Nepo, who talks about something called the
terrible knowledge, which is that anything can happen to anyone at any time. And I think that's
true. But I think there's a positive, too, to recognizing uncertainty besides feeling less anxious about it.
The other positive is you don't take things for granted as much.
If you actually realize the true uncertainty of things, you recognize like, oh, you know, let me be grateful for my dog who's laying here right next to me because I just don't know how much longer that will happen.
You know, it can, knowledge of uncertainty can also contribute to our lives in positive ways.
Yeah, absolutely.
I have a friend who is, you know, in his early 30s, extremely oppressive athlete, eats very healthy.
And he had some pain in his ankle last year, which then was diagnosed as bone cancer and needed an amputation and just like,
you know, had a horrendous year. And now luckily seems to be in remission. But I just remember
that experience. Like it really felt like out of nowhere. Yeah. I don't want to use his story as
like, it made me feel really good, but it did. It kind of crystallized like out of all of us,
he's the last person I would have predicted to have such a health crisis at this age. And that it's just like, put my own health in much more
perspective. And I agree with you, it made it was like, wow, things like this do happen. And it's
horrifying. And so even if I'm not having a great day, I'm still grateful that generally things are
okay. Yep. And the next question I'm going to ask is, you know,
as we look at working with emotions and people who talk about emotions and theorize about emotions,
some people have a belief that like thoughts cause our emotions. You know, there's a, there's a,
you know, thoughts leading to emotion. There's other people that think it's a more complicated
than that. And when you were talking about anxiety, it made me think of
that sense of somehow, some days you just wake up and before you've even had a thought, there's a
mood. And then it's like every thought gets filtered kind of through that mood. Is that sort
of what you were talking about with like anxiety? Like you wake up and it's just, you know, you feel
a certain way and now all of a sudden your thoughts all take on the color of that feeling?
Absolutely, yes.
So my view is that emotions are often the product of stimuli we're taking in.
And it can just be a result of our brain chemistry, which is often the cause as well.
And so I think it depends on how you define a thought.
But then like the conscious thoughts we have get, as you said, filtered through this emotion that's coming up. So one
example of kind of how I consider emotion is way, way back in the day, if a lion was charging
towards you, it was really important that you just feel fear right away, that your brain was
able to process like lion coming, fear, run away. and that it wasn't like this very conscious like
oh there's a lion perhaps you know and you can i think you can debate forever yep if the thought
comes first what a thought is but then everything after that is filtered through this like
physiological response you're having in response to that emotion and with anxiety i think it's the
same right so if you doom scroll late at night go go to bed, have bad dreams, or there's just this
like subconscious thing running through you that the future is really scary. There's all these
horrible things happening in the world. You wake up, you have this pit, you're not even really
conscious of what thoughts are driving that. But then that starts to create these thoughts that
might not necessarily be true. For me personally, which as I've talked to people, I think a lot of people experience this. It also generates this frantic energy that leads you to
kind of exhaust yourself in an effort to get over the anxiety, but because you're not sitting with
it and really trying to understand what might be driving it, it's not productive. So to give more
color to that, I used to wake up, especially during the
early days of the pandemic, feel so anxious. And I would just vacuum the floor. I would answer all
my emails. I would create all these new projects for myself. I would call someone. I would just
have this to-do list and mercilessly bang my way through it. And at the end of the day, I was just
exhausted, but I had never stopped to
think, why am I anxious? Like, what can I actually do about that underlying emotion? So I just didn't
feel any better actually felt way worse. And so I think that's also sometimes it's not even that we
have thoughts that are helpful. It's like the thought becomes, I just want to run away from
this. What can I do? What can I do? And what our brain generates is like what I can do next often isn't actually what we
need to do to address that underlying emotion. So what are some tools for working with uncertainty?
Yeah. So the first is just to stop this cycle of what psychologists call anxious fixing. So this
is you feel anxiety and it feels good to cross things off a checklist.
And so you do and you do and you do, but you're not actually addressing that underlying need.
So it's really just in this case, when you feel that overwhelming panic or anxiety,
it's to stop and don't rush into anything else. Just sit there and say like, I'm this moment,
I'm very anxious. And then try to think through,
like, what are my fears? So, anxiety is more nebulous, this sort of anxious feeling we have
versus a fear, which is centered around something specific. And so, you might say, you know, over
the past years, like, I'm afraid I'll get COVID. I'm afraid someone I love will get COVID. And
those are terrifying things. But once you actually map out the exact fears you have, it's easier to start thinking, what
can I do to prevent that?
What steps can I take?
Versus with anxiety, there's not a clear next step.
So I think the first piece of advice would just be just stop and sit with it as uncomfortable
as that might feel in the moment.
It's really important.
Yep. And then you sort of led into another one there, which is to try and go from vague
anxiety into more specific fears. Like, what am I really afraid of? And, you know,
the more specific oftentimes the better. Yeah. I think one thing that came up a lot
as I was speaking with both experts and then just people about this is some people mentioned they find it useful to ask themselves, what's the worst thing that could happen?
And then realizing that it's not so bad is comforting to them.
And so if that works for you, that's great.
I do want to share that tip.
For me personally, I can come up with some really doomsday, you know, like what's the
worst thing that can happen?
I am very creative when it comes to this question.
So if that's you, I would not ask that.
Or I would say, what's the worst thing that could happen?
And then follow it up with what's the best thing that could happen?
And what is the likelihood that the worst thing happens? Because often it's like,
yeah, I dreamed up this nightmare scenario, but it's extremely unlikely that that's actually
what's going to happen tomorrow. And so it's important to keep that in mind as well.
Makes me laugh. My partner's mom has Alzheimer's. That does not make me laugh. But within that,
you know, humor is helpful. And she would get these anxious fears.
And so I would try and reason with her.
Like she was always afraid she was going to starve to death.
And I'd be like, what?
You're not, you know, and I'd start going into why she's not going to starve to death.
Every time she would just come up with a more and more fantastical story about how this was going to happen.
And I just, after a while, I realized like, this,
this is, this is not working. Like, you know, like, this is one where her ability to dream up
scenarios is well beyond my ability to, you know, come up with contingency plans. And I know some
people who are like that also, like, you know, what's the worst thing that can happen? They've
got some doozies, you know? Oh, yeah, that's definitely me.
What's the worst thing that can happen for me is generally a pretty good one, you know,
because I'll go like, well, you know, I guess we won't make any money if we don't make any
money for a few months, you know, I'll figure it out.
Which sort of leads me to another one of your tips for uncertainty, which is to sort of
reflect on moments that bring you confidence
or reflect on your ability to cope with what uncertainty brings.
Yeah. So this is, I think one of the best ways to navigate uncertainty. It's not about creating
confidence for yourself that something is going to happen at a future point in time, because
like we said, you can't really do that. It's about
building confidence that you will be able to handle it. And so one great way to do that is
to look back and try to find moments when you were overwhelmed, or you didn't think you could
make it through an experience and you did. So for example, I actually, for I don't know,
20 years struggled with a really intense needle phobia.
And I went to cognitive behavioral therapy to overcome it. But it was an example of where my
anxiety was absolutely not proportional to the risk, right? Like, getting your blood drawn is a
very low risk procedure. And I would like faint, I couldn't sleep for days, I would avoid going to
the doctor, because I just didn't even want to risk needing blood work. And so
through CBT, I was able to like gradually like expose myself to the situation more and more.
And now it's still an unpleasant experience. But every time I feel this fear, I remind myself,
think back to the last blood draw where everything was fine. You didn't pass out.
You were able to make it through. And so every subsequent blood draw has been easier and easier because I've built that
confidence in myself.
And so the same thing can be applied to uncertainty.
If you've gone through something really hard, often we wish we hadn't had to go through
that hard thing, but you can take away the lesson that you are capable of surviving it
and of making it through.
that you are capable of surviving it and of making it through. And one quick phrase I want to end with on this is I found it so valuable to also tell myself, I am a person learning to X. So when
you're confronted with uncertainty, saying like, I need to have it all figured out right now,
I can't do this, just I'm a person learning to continue to move through uncertainty. And I've done it before,
and there's lessons there, but I'm still going to find new ways to do it. And I think that phrase
can really help you shift your mindset to be more open to, it's okay, I will make it through this.
Excellent. Well, let's move on to, I think you chose perfectionism as your next one, right?
I did. Yes. This is a big one
for me. Tell us about your perfectionism. Yeah. My perfectionism definitely manifests in my work.
So just, I think becoming overly obsessive with getting to a hundred percent versus,
you know, saying like in this case, actually 80% is more than enough and it's actually better for
everyone if I don't spend more time on this.
But it also has shown up a lot in my personal relationships.
So when I first started dating my now husband, I felt in many ways that I was two people.
And the first was me, who sometimes likes to stand in my kitchen in ratty old pajamas and eat cheese directly from the
fridge. And then the person that I was when we were dating and not living together, which I
always, you know, I would put on makeup and tried to be funny and gregarious and have stories and
would eat really politely. And then when the relationship was going well, and then we talked
about moving in together and that was terrifying for me. So I was like, Oh, my God, he's going to discover this person that's so different.
That's kind of a mess that has anxiety attacks at night. I just hidden that all away. Because I
really thought that to be in a relationship to have someone love you, you just had to be perfect.
And you had to be fun to be around all the time.
So it's for a lot of my life shown up sort of in every facet of both professional and personal life. I'm Jason Alexander.
And I'm Peter Tilden.
And together on the Really No Really podcast,
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It's called Really, No Really, and you can find it on the iHeartRadio app on Apple Podcasts or wherever you get your
podcasts. Before we get into coping tools, let's follow the way we've been going, which is what's
a couple of myths people have about perfectionism? So one myth is that you're not a perfectionist.
And I think people who have perfectionist tendencies, often they're so hard on themselves
that it's incomprehensible to
them that they'd be a perfectionist because they're like, I'm not perfect. I'm a complete
failure. I'm not perfectly dressed for every situation. I don't ace every single presentation
at work. How can I be a perfectionist? And perfectionism is not about like color-coded
folders and looking a certain way or behaving a certain way.
It's about desperately trying to avoid failing.
So it's one thing to aim for 100% on a test and get 94% and feel pretty good.
It's another to aim for 100, get 98 and then beat yourself up because you didn't get that one question.
And that's perfectionism.
So I think being honest with yourself that you might have these tendencies, even if you don't think of yourself as perfect
or perfectionist. And then another one is that perfectionism helps us. I think a lot of myself
included, it was like, oh, if I abandon this, if I try to move away from these thoughts or tendencies,
I'll turn into a couch potato, and I won't have any drive and I'll just be a complete basket case on the floor
when in fact perfectionism, a lot of research shows, makes you focus so much on this fear of
failure that it holds you back much more than it helps you move forward. So the two are you might
have perfectionist tendencies even if you don't think and then once you accept that it's okay to
move away from them. They are not as helpful as you think they think. And then once you accept that, it's okay to move away from them.
They are not as helpful as you think they are. Yeah. And then the third myth is what you sort
of hit on in your personal story, which is, you know, I have to be perfect to be valued.
Yeah, exactly. And I think that for many people shows up in their personal lives.
Yep. Yep. How have you worked with perfection in your own life? And then, you know, we can go into
some of the tools from the book, but I'm just kind of curious, like in your personal life, like had with a pet. And I remember this like grumpy
Persian cat that I used to cat sit. And she, you know, she had the face that indicated she hated
everyone. And she had a breathing problem at that point. So she would have these little snorts.
And I adored this cat. And she would, you know, she would just like come and sit. And sometimes
she looked, she seemed like irritated that I was there.
But just by sitting there, like I just liked to be around this cat.
And my therapist said, isn't it possible that like your boyfriend just likes to be around you?
And even if you're just sitting on the couch and you're not telling a joke and you don't look a certain way, that there's just a lot of comfort in having another person be there, even if they're just being there.
And so that is something and I also think about my mom, if I call her, I have a close relationship with her,
it helps me feel better. And that's how I felt about my boyfriend. Like he didn't, you know,
if he just woke up and had bad head and everything, like, I don't know, I just love that he was there.
And so starting to see things from that perspective. And then the second was
also actually one of the tips that is in the book too, is about moving away from avoidance goals
to approach goals. And so an avoidance goal is avoiding failure. So I don't want him to see me
without makeup. And an approach goal is about attaining something positive. And an
approach goal is inherently more exciting and you feel good when you reach it, right? Like,
if you just avoid failure, that's not an inspiring goal. You're going to avoid failure and you're
like, great, okay, I don't get anything out of this. So in the context of that relationship,
an approach goal might have been, I'm going to put on my ratty pajamas and I'm going to show him my
favorite cheese. And we're actually going to have like a fun time eating cheese out of the fridge.
You know, and like that, it was just like opening up a little more, but then it was also,
it culminated in this like really fun bonding experience. And so often we, we just get into
this mindset of, I don't want to mess up this presentation.
And instead, if we think free of expectations, how can I just really show people how excited
I am about the material?
And that's a really different way of starting to work on that presentation.
You talked about not needing to get things to 100% as being one thing to do.
How do you start to know within yourself when you're sort of in that zone of like, okay,
I'm spending a ton of extra time to get very little value out of that.
How do you know that?
Because I think that's hard for perfectionists.
And then secondly, once you
know that, what are some of the things you might say to yourself to actually get you to set it down
and move on? Yeah. So one question that I found helpful is when would I be ready to ask someone
for feedback and they could give me useful feedback. Usually if you get to a hundred percent,
you're actually not open to feedback anymore because you're like, this is great. I don't, why should I need anyone to help me?
That's so interesting.
Yeah, like if I'm, let's say I'm writing an article, I also can't hand someone a page that just has completely incomprehensible notes on it. They're not going to give me feedback. So I think that's a nice heuristic of like, when is this in enough shape where someone gets where I'm going, and they can provide useful direction? I think that's one. And then I think it's also just opening yourself to learning. And so saying, another thing that I found useful is, if I am in a silo working on this to 100%, I might get to 100% and realize this is not something that resonates with people or not what my boss wanted. So I'm actually creating more work for everyone as opposed to like handing it to her at like 70% and then maybe making some course corrections. So it's about creating some breaks for yourself. And then also, I really like this question of like, when would this be ready for feedback?
And then also, I really like this question of well, which is that I think I'm almost done
by the time I bring her in. And at that point, I don't really want feedback because what I want
is to be done. You know, like, I think I'm done, you know, right. And so we talked about like,
I got to bring her in, like, there's got to be enough there for her to critique to your point,
like, but I need to bring her in much earlier earlier because I may be way more open to feedback at that point and not take it in the way that I, you know, sometimes I just get a little grumpy, you know.
Yeah.
And the more time I spend with it, oftentimes the more attached I get to the way it is.
Totally.
Which is, in the music business, we used to call it rough mixitis, right?
You've listened to it this certain way in this rough mix for so
long that that's how you think it should sound. And somebody comes along and may have a much
better mix, but you're not open to it because you're sort of mired in what your idea of it was.
Yeah, I love those examples. That's exactly what I'm talking about.
You also talk about one of my very favorite topics, which is how extreme language can cause extreme emotion.
And you talk about getting rid of always and never.
Yeah. So those are two words that usually show you've slipped into your perfectionist tendencies
and that your self-reflection has turned self-destructive. So examples are good parents never yell at their kids. Great employees are always
turning everything in five days before the deadline. And those are like extreme views of
the world that just aren't true. So again, it's usually a sign that whatever thought is banging
around your brain is not an accurate perception of reality. And so I think it's nice to have those
words so that when you notice them say like, oh, okay, I see what's happening here. I need to think
about this differently. So, you know, like good parents never feel frustrated at their kids and
actually say like, good parents do feel frustrated. It's totally fine. How can I just navigate through the situation? How can I make
it better in a work context? You know, great employees or employees who get promoted never
make mistakes. Also not true. And so it allows you to step back from that and say, I made a mistake.
Can I ask my boss for advice on how to avoid making that mistake in the future? I think it
just allows you to detach a little bit from
these extreme ways of thinking that cause us to berate ourselves and then start to feel really
down and low. Yeah, those two words tend to be destructive wherever they show up, whether it's
in our own lives, like you said, a good parent should never get angry, or when we're communicating
to somebody else, you always do this, or you never do that. You know, like they just they're
troublesome words. Yeah, I love that you brought up to in communication and conversation. You know,
if you say you always do X, that person is just immediately going to come up with an example of
when they didn't do it. 100%. Yeah, it's not a useful conversation. I'm sure I've done plenty
of the saying always or never. But I know for sure I've been in relationships with people who have used those phrases. And you're right. I'm immediately like, but that's not true. You know, like, you know, which is missing the point.
A more nuanced version of me would be like, all right, I understand what they're saying underneath. Ignore the word, you know, that's a feeling, but it's very hard.
Totally.
It's very hard to not counter, you know, a factual incorrectness there. Thank you. I'm Jason Alexander.
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You talk about naming your inner perfectionist and finding a non-perfectionist role model.
Say a little more about that.
a non-perfectionist role model. Say a little more about that.
Yeah. So it's again, a method to allow yourself to distance yourself from your thoughts.
And so, you know, for your perfectionist, it might be a part of you that is useful to engage with sometimes, but you don't want it to consume all of you. And so calling your perfectionist,
I think in the book, we give examples of like Grace or Darth Vader or Bozo. It can be a goofy name, whatever feels good to you. And then when you start to have these thoughts, like good parents always do X, great employees never do Y, saying like, oh, that's Bob, my inner perfectionist.
Bob, my inner perfectionist. And I'm actually going to say like, what does Bob want in this moment? Right? Like there actually might be some useful information in there. Like
Bob really wants to be a great employee. It's useful to know that like, oh, I do want to do
well in this job, but you're not sort of like leaning into those emotions and taking them or
those thoughts and taking them as fact. And then a non-perfectionist role model. I think it's actually really useful if there's someone at work that you really admire, a mentor, just someone in your personal life, to also note when they flub something or they don't immediately respond to an email. that everyone makes mistakes. No one is like on their A game 24 seven. And so you can still be
successful and impressive. And this incredible person in someone's life, even if you're not,
you know, striking a home run every second of the day.
If anyone needs a clear example of non-perfection in their life, I offer myself up.
Same. I love that.
self up. I love that. Yeah. And I love naming my inner characters. I've shared often, you know,
about my inner depressive tendency person is Eeyore, you know, from Winnie the Pooh, you know?
That's a good one. Yeah. And it makes me kind of laugh every time I start putting my thoughts in Eeyore's voice, you know? Yeah. It's good. So I've had people ask me if I would record whole guided meditations for them in Eeyore's voice, but I have stayed away from that for now. All right, now it's my turn to pick a, I've got a bug flying around here. I'm not going to fall into the perfectionist idea of that, like, you should never have a bug in your house.
Yep, bugs are everywhere.
They're everywhere. Yes. I'm going to pick my big feeling and I'm going to go with comparison,
not actually because it's one of the ones that I struggle with as much because I actually don't
as much anymore in my life, but it's one I know a lot of people do struggle with. And I found
a lot of the things you guys had to say about it, in a lot of cases, counterintuitive and counter to what people think. So let's talk a little bit about comparison. It can be one of the most painful, big feelings out there. What are a couple of the conversation centers around social media. And so I think it's easy then to assume if I get off of Instagram or Facebook, I will be free of comparison. And that's just not true. There's infinite examples of like, you know, your neighbor, your colleague, your whatever, you're still going to compare yourself to people. So it can be absolutely helpful to
limit social media intake, but it's not sort of the magic wand with which you can eradicate all
of these emotions. The second one that we talk about in the book is if you just get to a certain
point, you'll feel great about yourself and you'll never compare yourself to anyone else. You know,
it's very true that there's always going to be someone who is better than you,
quote unquote, on some metric.
If you have infinite money, you're suddenly going to turn to like looks or I don't know,
access to some whatever, or maybe even like meaning or whatever it is.
You're just, you can never be the best at everything.
And so I think it's really useful to catch yourself when you hear yourself saying like,
I'll be happy when blank, because the truth is that's not guaranteed. And it's more important
to figure out how to be happy with what you have. Those are two big ones. And then the one that I
find the most interesting, which we stumbled across this
research a couple of years ago, and it's been really helpful to me is that to overcome comparison
or to envy, you should compare yourself less. So that's the myth is that just like, don't look at
other people. And the truth is, it's actually research shows makes you feel better to compare
yourself more. So what the researchers
find is they asked people like, how good of a runner do you think you are? And people said
they were not good runners because in their head, they thought of the absolute best runner they knew.
But when the researchers said, list out in your life, 10 people, you know, personally,
and how well they run and now evaluate how good of a runner you are. People were like, Oh, I'm pretty good. Yeah. And so it's like, I think it's really easy. If we think about,
you know, how successful am I, we think about Mark Zuckerberg, and we're like, I'm so unsuccessful.
But then if you actually put it into perspective, like, you're in the top 5% of all money brackets,
or what or whatever it might be, or you think about your peer group, you're usually not like far, far, far behind everyone else. And so I think actually having a wider comparison range
can put things into better perspective. Yeah. I also think that ideas around what types of
comparison can actually be helpful is really interesting.
Yeah, absolutely. So comparison is sort of
inevitable. So then it starts, you start to think about when I have, when I notice myself comparing,
or I noticed myself being envious of someone, what is helpful to me and what is harmful.
And so what is helpful is to take a step back from that emotion and say, what is my envy telling me?
So envy can reveal what you value.
So it might be, you really envy a colleague who just got promoted. And what you learn is that
maybe you really want to be promoted too, or you really want to do well. But then it's still
useful to kind of drill down of like, yes, you want that. But do you want the day to day of that?
Because it might be that you're envious of a CEO because they're successful and you've been sort of socialized to want to be the most successful,
but do you actually want to do everything it takes to be a CEO? Is that the work-life balance
you want? Do you want to make the same sacrifices? And so I think it's about really asking yourself
this series of questions that can then highlight
when the comparison isn't useful and it's flawed, and then it allows you to more easily
step away from it.
Yeah, I really love that idea of really thinking about, I'm looking at this thing that I think
I want.
What does that really entail?
What do I really need to do to get there?
What are some questions that are helpful for
getting into that? I think you guys call it the nitty gritty, right? Getting into the nitty gritty
of like, I look at somebody and I'm comparing myself. The CEO one is a great one. You know,
I could think about, I could look at somebody, a male model, men's health cover model and look at
that and be like, well, I want to look like that. But when I think about the way that guy has to live, I suddenly go, ah, well, you know, I think I'm doing okay.
You know, like, I'm not sure that I want that life.
Yeah, absolutely. Yeah. So I think the first question is just like, what do they have that
makes me feel less than? In that example, it's like they have whatever this body that is on the cover of a
magazine. And then it's also useful to think about like, do I really want that? And am I willing to,
like you just said, like live the life that would lead to that? And often we say no. So one example
I share in the book is I'm an introvert. My worst days are when I have like back to back meetings,
I'm just exhausted.
And I have a friend who is very successful was promoted and like took over a team of 200 people.
And I initially was really envious of her. And then I saw her Google Calendar and was just like,
nope. You know, I cannot do that. It's not for me. And then it just really helped those feelings abate quite a bit. So I think the day to day question is really great. But then it's also useful to ask, like,
what void would having that fill? Because often we anchor too much on the specific thing, versus
like, what actually is like the bigger need behind the feeling of envy. So it might be that it's not really that you want the body that's on the cover of a magazine.
You just wish you could feel more confident.
And then it's useful to think like, oh, there's actually many other ways that I can improve my confidence
that don't have to do with me like never touching anything with sugar in it again.
Right. I just go over to Chris's and look at his body and I suddenly feel way, way better.
It's not nice.
And I'm just kidding.
I'm just kidding.
You've got a question in there too, that I love, which is, you know, swap out the question.
Why don't I have that with, do I have enough?
Yeah.
Again, it's so easy for us to anchor our comparison benchmark on people who are better than us, or not better, but like seem like they're doing better.
That was a correct wording.
And it is then really useful to think like, actually, I'm pretty happy with my life.
And, you know, I don't want for many things.
you know, I don't want for many things. And so right now, I'm really just comparing myself to this, maybe 10,000 extra dollars, you know, every two years would be really nice. But fundamentally,
like, I live in a safe country with a stable government. And like, it's just useful to remind
yourself of that as well, like all that you have, as opposed to only focusing on everything you do
not have. Yeah, I had a moment, I've shared this a couple times on the podcast, but it was a really poignant
moment for me. It was years ago, we were relatively early in doing the podcast. And we went out to LA
and we interviewed Lewis Howes, who has gone to be a huge podcaster. He's been on like Ellen and
all this stuff. And so he had this really nice apartment in Hollywood. And I went out on his balcony and I was just looking down at the view. And I was just thinking like, man, Lewis has got it all. Like, wow, this is incredible. And feeling, you know, a little bit of envy. And I looked up over my shoulder and what I saw were these just incredible houses on the hill. And I went, you know what? I bet Lewis looks over
his shoulder at those houses. And to your point that that never ends, right? That is an endless
process. And so that's one of the best things for me and why I like that question of, you know,
do I have enough is when I really start to recognize that, again, I think what you're
saying is that recognizing what we're
envious can tell us a little bit about what we value, which is true. And sometimes it can be
really helpful to realize this thing that I think if I had it, then I would just that I would be
happy to realize like, that's not true. Yeah, like that happiness doesn't work that way. It doesn't
come from like, oh, if I just was in Bali this week, like those people are, I would be happy. Like, that's not true. I've been on vacation in beautiful places and been perfectly miserable. You know, it just helps me to recognize that sort of unwind some of those feelings.
you know, on the trip of a lifetime and just been not happy at all. It's in the book where you talk about something called the new level, new devil phenomenon, which is actually from video games,
but it's often, yeah, it's like when I achieve X, I'll be happy. So it might be when I become
a manager, I'll be happy. But when you become that your peer group also changes somewhat.
And so now everyone around you is also a manager
because now you're going to manage your meetings. And so it sort of normalizes this thing that
seemed really unattainable at some point. And so you just start looking upwards again. So it's
kind of like whatever level you get to, there will be a new devil of the new thing that would
quote unquote, make you happy. Yep. We've talked about it as sort of that, you know, if this thing, then I'll be happy. And
one of the things that a getting older and be having some degree of success will do for you,
it doesn't always do this, but it can confer a certain degree of wisdom because you have
enough opportunities where you're like, oh, I got what I thought I wanted. And look, it didn't do it, right? Like, it didn't fix me, you know, it didn't. And you really start to go,
oh, okay, you know, what are the skills that I can have that allow me to actually inhabit where
I'm at right now more fully? Yeah, totally.
Is a way through that. Well, we're nearing the end of time. What other things from the book
really stood out to you or from this work that you feel like would be really helpful for listeners as a last couple things? If anything comes to mind, if is, you know, the emotions we're talking about
are really hard.
There's often messaging that's like, you know, this was meant to happen for a reason.
You know, this is a learning experience.
And though, you know, like it's a sure, maybe it's a learning experience a year from now,
maybe you can look back on it and craft a meaningful story.
But I think most of us, something like grief or deep regret,
we'd rather not experience it. And so in those moments when it's just like so, so hard,
I think it's so easy to be like, this is how I'm going to feel forever. And what I found really
valuable is time chunking, which is then I need to get through the next hour. And it might be like, I need to get through the
next moment. And then I need to get through the moment after that. I think it's fine to say there
are days when my goal for the day is to make it through the day. You know, and like, just what do
I need to do today? Because maybe after sleep, tomorrow will look a little different. Maybe I
just need to like watch Netflix all day.
Maybe I need to, you know, like lie on the couch and just be sad. And often when we talk about these big emotions, there's not enough that's focused on just like, how do you just make it
through when you're in the worst of it? And in those moments when it's actually hard to believe
there's a better, and it's hard to believe that this will ever be a memory that is meaningful or has created meaning for you. And I think it really comes down
to like one foot in front of the other or like one breath at a time if you're lying down and can't
get up. But time chunking is something I've come back to. Yeah, as a recovering alcoholic, right?
I mean, AA, I think is the place that sort of that probably didn't invent it, but certainly the place that made one day at a time, like the popular phrase that it became, because it's so valuable. You know, when you're first getting sober, it's so overwhelming to contemplate, like, I today. And like you said, sometimes it's like just this hour, just don't take a drink this hour
and hope that something shifts.
Yeah, that time chunking is such a valuable skill to be able to do.
And I love what you said about recognizing like, okay, maybe this is a growth lesson
and I'm going to grow from this is one of those things that I always find it when somebody's
in despair, I feel like I'm always trying to
balance when I'm trying to help somebody who's in despair. Like 97% of me is going, I feel you,
I sympathize, like I'm with you. 3% of me wants you just to keep your eye just a little bit on
the horizon that says like, this is going somewhere for you. So not to minimize what
you're feeling, like the vast majority of it is like, it's okay not to be okay. And I know when
I've been in despair, it's always helpful to have just a little bit of looking at the horizon where
I realize like, this will change. I'm going to grow from this. What's the right balance of that,
I think is always challenging, but I find it really helpful to have both those things in my awareness a little bit.
Yeah, absolutely. I think that often when someone comes to us or when we just notice that they're
suffering or going through something, it feels good to be like, okay, solutions. I'm going to
help you. I'm going to fix this. And that's not a bad thing necessarily, but I agree with you.
It's like, first you just need to say, you know, maybe I don't totally know what you're
going through, but I acknowledge that like, this is really hard and I'm here for you.
And I, you know, just like, it's okay, whatever you're feeling, it's okay.
I'm here.
And I think that is just so, so crucial before you start doing this, like it'll get better.
Or there's like a light at the end of the tunnel type thing. I think too often we just skip that part entirely.
Yeah. There's a psychologist at the University of Michigan. His name's Ethan Cross,
and he wrote a book called Chatter. I don't know if you're familiar with it,
but he had some really interesting studies about helping people who are going through
really difficult times. And what these studies seem to point to was only sympathizing with people didn't lead to good results, that you did need
some degree of that solution-oriented peace. And when I was reading it, it just sort of struck me
like, of course, it's both, right? We all know if you
skip right past the empathy, sympathy part of the game and you try and shepherd somebody right to
solutions, like that doesn't work. Nobody wants that. So it is a matter of like, okay, how can
I be with you in this first? And how long that takes really depends on the person, right?
Like, I can't say like, well, all right, I gave you your 15 minutes, and now we're going to talk
solutions. Like, it really does depend on the thing. But I found the research interesting that
it sort of said, you kind of need both. And it made me think about the argument that I hear a
lot between men and women, where, you know, women are saying, I just need you to hear me.
And men just want to solve the problem. And when I was reading it, I went like,
we're both right. Like there's value in both of those. How do we make sure that they're both
there? But you can't get to the second one. I don't think effectively without the first one.
Totally. Yeah. Agree with all of that. And that research is super interesting.
Yeah. Well, thank you so much for coming on the show. It is such a pleasure to have you back on.
I love the book.
Like I said, I love the way it's organized.
I love the title, How to Be Okay When Things Aren't Okay.
And I love the drawings.
It's really well done.
We'll have links in the show notes to where people can get access to you and to the book
and all of that.
Is there anywhere you want to point people to?
No, show notes.
The book is available everywhere books are sold. So hopefully you can track it
down.
Yep. Yep. And it's called Big Feelings, How to Be Okay When Things Are Not Okay. Thanks again,
Liz. It's always lovely to see you.
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