The One You Feed - Simon Sinek

Episode Date: May 26, 2015

This week we talk to Simon Sinek about leadershipSimon Sinek is an author best known for popularizing the concept of "the golden circle" and to "Start With Why", described by TED as "a simple but... powerful model for inspirational leadership all starting with a golden circle and the question "Why?"'. He joined the RAND Corporation in 2010 as an adjunct staff member, where he advises on matters of military innovation and planning.His first TEDx Talk on "How Great Leaders Inspire Action" is the 3rd most viewed video on TED.com. His 2009 book on the same subject, Start With Why: How Great Leaders Inspire Everyone to Take Action (2009) delves into what he says is a naturally occurring pattern, grounded in the biology of human decision-making, that explains why we are inspired by some people, leaders, messages and organizations over others.His latest book is called Leaders Eat Last: Why Some Teams Pull Together and Others Don’t In This Interview Simon and I Discuss...The One You Feed parable.How good leadership is feeding the good wolf.How good leadership fills the environment with love, empathy and kindness.The four main neurotransmitters that regulate human emotion.How oxytocin inhibits addiction.The Rat Park experiments.The Cost of Leadership is self-interest.How leadership does not come with rank. For more show notes visit our website Some of our most popular interviews that you might also enjoy:Dan HarrisMaria PopovaTodd Henry- author of Die EmptyRandy Scott HydeSee omnystudio.com/listener for privacy information.

Transcript
Discussion (0)
Starting point is 00:00:00 Think about the way people talk about their jobs, right? I need this job to survive. Not really, not really. Like if you lost your job, death is not the obvious outcome. Welcome to The One You Feed. Throughout time, great thinkers have recognized the importance of the thoughts we have. Quotes like garbage in, garbage out, or you are what you think ring true. And yet, for many of us, our thoughts don't
Starting point is 00:00:32 strengthen or empower us. We tend toward negativity, self-pity, jealousy, or fear. We see what we don't have instead of what we do. We think things that hold us back and dampen our spirit. But it's not just about thinking. Our actions matter. It takes conscious, consistent, and creative effort to make a life worth living. This podcast is about how other people keep themselves moving in the right direction, how they feed their good wolf. I'm Jason Alexander and I'm Peter Tilden and together our mission
Starting point is 00:01:16 on the Really No Really podcast is to get the true answers to life's baffling questions like why the bathroom door doesn't go all the way to the floor what's in the museum of failure and does your dog truly love you we have the answer go to really no really
Starting point is 00:01:29 dot com and register to win 500 a guest spot on our podcast or a limited edition sign jason bobblehead the really no really podcast follow us on the iheart radio app apple podcasts or wherever you get your podcasts thanks for joining us our guest today is Simon Sinek, an author best known for popularizing the concept of the golden circle and start with why. His first TEDx talk on how great leaders inspire action is the third most viewed video on TED.com. His 2009 book on the same subject, Start With Why, How Great Leaders Inspire Everyone to Take Action, delves into what he says is a naturally occurring pattern grounded in the biology of human decision making that explains why we are inspired by some people, leaders, messages, and organizations over others.
Starting point is 00:02:19 His latest book is called Leaders Eat Last, Why Some People Pull Together and Others Don't. Before we get started, if you like what you're hearing on the show week to week, but you're having trouble putting all the ideas into practice, send an email to eric at oneufeed.net and we can discuss how to make real change in your life. Here's the interview. Hi, Simon. Welcome to the show. Thanks for having me. I'm happy to have you on.
Starting point is 00:02:45 interview. Hi, Simon. Welcome to the show. Thanks for having me. I'm happy to have you on. You talk a lot in your writings about meaning, about purpose, about why we do things, and you talk a lot about how communities work together to support each other. And so those are some of the things we're going to explore. But to start, I will start with a parable like we always do. There's a grandfather who's talking with his grandson, and he says, In life, there are two wolves inside of us that are always at battle. One is a good wolf, which represents things like kindness and bravery and love. And the other is a bad wolf, which represents things like greed and hatred and fear. And the grandson stops, and he thinks about it for a second, and he looks up at his grandfather, and he says, Well, grandfather, which one wins?
Starting point is 00:03:23 And the grandfather says, the one you feed. So I'd like to start off by asking you what that parable means to you in your life and in the work that you do. That is the definition of leadership, that you get the behavior that you reward. And the responsibility of a leader is to create an environment in which people can feel safe and be at their natural best. And so often, bad leaders create environments of fear and politics and selfishness and paranoia. And that is the culture that prevails, and that's the behavior that prevails, where good leadership fills the environment with love and empathy and caring and patience. And what ends up happening is people care much more about each other, their jobs,
Starting point is 00:04:11 each other, the organization, and ultimately the organization thrives as a result. In your book, Leaders Eat Last, one of the things that you talk about is the four chemicals that are in our body that sort of regulate human emotion. They're responsible for a lot of what we do. You talk about endorphins, dopamine, serotonin, and oxytocin. And there's a lot of information out there about those and how they work. But I've got a couple questions for you that I think are, that I'm interested in. You said that oxytocin, which is sort of the bonding chemical, inhibits addiction.
Starting point is 00:04:46 Yeah, I mean, the release of oxytocin, and it's sort of a magical chemical. Oxytocin is responsible for the feeling of friendship and love and trust. And the more oxytocin we have in our bodies, not only do we actually become more generous people, the more oxytocin we have in our bodies
Starting point is 00:05:04 actually boosts our immune systems. You know, oxytocin is the feeling of happiness and fulfillment. more generous people uh... more people to have in our body that should boost their immune system you know it makes the occi to some of the feeling of happiness and fulfillment so the happier people actually live longer and happier people have lower rates of cancer and diabetes and heart disease and all of these things uh... and one of the other benefits of having lots of oxytocin in our bodies
Starting point is 00:05:23 it actually did it or it is makes more difficult addiction, which is sort of fantastic. In other words, the stronger our relationships, the more easily we are able to cope with stress. And most addiction is usually sort of compensation to help overcome, like alcoholism, most alcoholics drink for either social stress, career stress, or financial stress. So the stronger our relationships, the more easily we can deal with the stresses in our lives so we
Starting point is 00:05:49 don't actually become addicted to some of these coping mechanisms. Yeah, we interviewed somebody recently. He wrote a book about the war on drugs, but that's not the important part. The main thing is he was bringing up a lot of alternate theories of addiction. And one of the things that there's a bunch of people that are really starting to one of the things that he, that there's a bunch of people that are really starting to study and realize these days is that they say that addiction is often a, you know, almost simply a lack of bonding. That is one of the core symptoms, that dislocation. And so when you said that oxytocin inhibits addiction and that, you know, oxytocin is what comes from bonding. It makes us more resistant to addiction.
Starting point is 00:06:26 Yeah, exactly. Yep. And I just thought that was interesting. The other thing that you talk about that I thought aligned with this is you talk a lot about the environment. Yeah. And how important the environment is. And there's a series of studies out there, the Rat Park studies, again, around drug addiction, where there's the old story that you have a, you know, if you give a rat cocaine, it will drink it till it dies, right? But the truth is that those were done with rats in isolation. When you put rats into sort of a rat park, rat heaven, where there's lots of other rats, where there's bonding, where there's all that stuff, very few of them will ever
Starting point is 00:06:59 drink and become addicted to that. So I just thought it was really interesting the way that that sort of dovetails with your thoughts around environment and how important that is in connection and bonding. Yeah, that's fantastic. I mean, so social animals, you know, we're social animals. So we respond to the environments we're in. And so when you take the people away, bad things can happen. And so that makes perfect sense. That's fantastic.
Starting point is 00:07:22 I hadn't heard that before. Yeah, if you look it up, it's called Rat Park. It's really interesting. It's kind of very different than what we've normally heard. Yeah, yeah, yeah. So you say that leadership comes at a cost. What is that cost? Lieutenant General George Flynn from the United States Marine Corps told me this, that the cost of leadership is self-interest. And basically what that means is, like a parent, there's certain personal sacrifices
Starting point is 00:07:45 that we have to make if we choose to become leaders, which is different than choosing to be the boss. You know, leadership has nothing to do with rank. I know many people who sit at the highest levels of companies or organizations who are not leaders. They have authority, and we do as they tell us because they have authority over us, but we wouldn't follow them. And yet I know many people who sit in the middle of organizations that have no authority, and yet they're absolutely leaders because they've chosen to take care of the person to the left of them, and they've chosen to take care of the people to the right of them. And so leadership is much more like parenting, which is it's a lifestyle decision, and it's the choice that you are going to consider and take
Starting point is 00:08:22 care of the life of another human being. It's not about being in charge. It's about taking care of those in your charge. And instinctively, a parent would feed their children before they feed themselves. That's not written in any parenting book that you should do that. And nobody tells a parent that they should do that. It's their instinct that a parent would always feed their child before they feed themselves. Well, that is the instinct of good leadership as well, that a leader would sooner feed their child before they feed themselves. Well, that is the instinct of good leadership as well, that a leader would sooner take care of their people than they would themselves. And this is what good leadership is, and this is where the sacrifice happens.
Starting point is 00:08:54 It's giving up of time. It's giving up of energy. It's believing in people. It's taking bets on people. It's knowing that if everything goes right, you give away the credit, and it's knowing that if everything goes wrong, you take the responsibility. It's taking care of your people so that they can be at their best. That's what leadership is. And you say that you learned a lot of this, or you studied a lot of this within the military, and you saw these unbelievable acts of heroicism or sacrifice for others. And your original thought was that, well, maybe these people are just better people. That's the better people find themselves here. You know, they're attracted to this sort of thing.
Starting point is 00:09:25 But then you go on to say you don't think that's necessarily the case and that some of those qualities can be cultivated. Absolutely. That's true. I mean, I was spending time with the military. And the reason the military is such a good example is because the stakes are higher. You know, it really is a matter of life and death. And so the lessons are just easier to see. But the reality is, the way our primitive brains respond to the environment we're in
Starting point is 00:09:51 is that almost all of our behavior is governed by our desire to feel safe. In other words, I mean, we actually do think of these things instinctively in terms of life and death. Think about the way people talk about their jobs, right? I need this job to survive. Not really. not really.
Starting point is 00:10:07 Like if you lost your job, death is not the obvious outcome, you know? Right. Right, like you'll go live on a couch, you'll be humiliated, someone will feed you, you know what I mean? Like death will not ensue from this layoff, right? But people say that, how am I going to survive, right?
Starting point is 00:10:24 In other words, you can hear even in our language the way our brain is interpreting sort of our environment right my job's killing me my job's killing me exactly right that's actually that's actually partially true um and so when you actually look at life and death stuff and you try to understand leadership the lessons are just easier to see even though they're pervasive everywhere. And so in the military, I kept meeting these people who would literally sacrifice their lives for people they don't even necessarily like. In the business world, we don't even like to give up credit for things, let alone a life, you know?
Starting point is 00:10:56 And so I wanted to understand where that comes from. Where did that drive come from? And I quickly learned that it's not the people, it's the environment. That as social animals, we always respond to the environments we're in. You can take a good person, put them in a bad environment, and they're capable of doing bad things. Likewise, you can take a person that maybe society has given up on, maybe they've even performed bad acts, and you put them in a good environment, and they're capable of turning their lives around and becoming valuable members of society. And so it's the same in an organization. It's the same in a company. Some of these things
Starting point is 00:11:31 that were done in 2008 that produced the financial crisis by these bankers, they're not inherently bad people, but the environments in which they're asked to work are so caustic that these people can perform very bad acts where they can literally ignore, forget about the law, but just ethics and morality that they can destroy an economy for self-gain. That was what happened. They ignored all of the responsibility of taking care of a nation or an economy so that they could get a bigger bonus.
Starting point is 00:12:01 Now, that's not inherently the individuals, it's the environment that their leaders have created, which is so caustic and so destructive. And in well-led organizations, the people would actually prioritize ethics and morality and taking care of each other ahead of absolutely everything. I'm Jason Alexander. And I'm Peter Tilden. And together on the Really No Really podcast, our mission is to get the true answers to life's baffling questions like why they refuse to make the bathroom door go all the way to the floor we got the answer will space junk
Starting point is 00:12:50 block your cell signal the astronaut who almost drowned during a spacewalk gives us the answer we talk with the scientist who figured out if your dog truly loves you and the one bringing back the woolly mammoth plus does tom cruise really do his own stunts? His stuntman reveals the answer. And you never know who's going to drop by. Mr. Bryan Cranston is with us today. How are you, too? Hello, my friend. Wayne Knight about Jurassic Park.
Starting point is 00:13:13 Wayne Knight, welcome to Really, No Really, sir. Bless you all. Hello, Newman. And you never know when Howie Mandel might just stop by to talk about judging. Really? That's the opening? Really, No Really. Yeah, Really.
Starting point is 00:13:24 No Really. Go to Really about judging. Really? That's the opening? Really, no really. Yeah, really. No really. Go to reallynoreally.com. And register to win $500, a guest spot on our podcast, or a limited edition signed Jason Bobblehead. It's called Really, No Really, and you can find it on the iHeartRadio app, on Apple Podcasts, or wherever you get your podcasts. You say that everybody has a right to a job that they love. That's not supposed to be for the special few. And my question for you is, is that reasonable given? So I agree with you about everybody should work in an environment that is supportive.
Starting point is 00:14:03 Or we could work to bring that about. But what about, how do you deal with jobs that are not necessarily inherently fulfilling, say an assembly line? Can someone work in the assembly line love their job? So I absolutely fundamentally believe that fulfillment at work is a right and not a privilege. that it's not just for the lucky few who say, I love my job, and the rest of us go, oh, my God, you're so lucky, right? That just like the vote, just like freedom of speech, that we have a right to enjoy our work
Starting point is 00:14:35 and a right to be happy and fulfilled by the work that we do. And for someone to say, yes, but only some jobs do that, like if you're lucky enough to work in a theme park, that's really fulfilling, or a hospital. But if you work on an assembly line, well, you're judging that happiness comes from an act. First of all, I know people who work in theme parks or hospitals who hate their jobs, and I know people who work in assembly lines that love their jobs, because it has nothing to do with the work that we do. It has to do with the environment in which we work and the people with whom we work.
Starting point is 00:15:13 When you ask people, why do you love your job? 99 times out of a hundred, if not all the time, they will say the people, right? And if you ask somebody why they hate their job, they may say, oh, it's the work, it's the time, it's the stress, but the reality is it's the unbelievable bad leadership that they have. And so they look for other things to buy. I'm not getting paid enough or something. You know, people who love their jobs may not get paid the most, but that's never, in other words, if you're saying those are the reasons we hate the job,
Starting point is 00:15:36 then those should also be the reasons we love the job, right? If you hate the job because of the number of hours you work and you're not getting paid enough, that means every time somebody says, I love my job, it's because I barely work any hours and I get overly paid. That's not the case. That's not the case. And so you take a company like Barry Waymiller, which is a $2 billion manufacturing company, good old-fashioned American manufacturing, where they do just that. They are machinists. They work on a factory floor putting together large machines. That's what they do.
Starting point is 00:16:10 And I've met people there who literally come to tears talking about their jobs and how much they love coming to work and how they feel that the company cares about their well-being as human beings and how they care about each other and how they will sacrifice to see that this company advances and each other feels safe and does well. It has nothing to do with the work that we do. It has to do with the people we work with and the environment in which we work, which is all determined by the leadership. And is it, how important is what the
Starting point is 00:16:35 company does or what the mission of the company is? So I'll give you an example. I've, you know, I do some e-commerce consulting from time to time, and I mostly do like my job and everything that I do, but I have these moments where I go, well, you know, ultimately at the end of the day, I don't really care about making sure another package gets out in the mail today. You know, if it's a retailer or that sort of thing, is that important or can you really find all the satisfaction and love you need within the four walls, so to speak? or can you really find all the satisfaction and love you need within the four walls, so to speak? So for some organizations that happen to be in glamorous businesses, they can get away with creating enjoyment from the glamour of the job itself.
Starting point is 00:17:17 However, that runs thin over time. You know, over the course of time, that will run out, and people will start to feel that they don't feel successful, and they don feel like they're enjoying it anymore and they won't know what it is. And it's because it was never a feeling of cause or it was never a feeling of a greater cause that they felt a part of. They were just enjoying the glamour of whatever they were doing. But this applies to all organizations. We have to have a sense of cause or purpose.
Starting point is 00:17:41 I call it the why. It's why we do what we do, why the organization exists, why we get out of bed in the morning, and why anyone should care, you know? And no matter what the organization is, there has to be a clear sense of why, even in the glamorous organizations, you know, because not everybody's involved in the glamour. What about the accountants or the back office people or the receptionists, you know? are they not in, why shouldn't they be fulfilled, even though they're not directly involved in whatever the glamour is, you know, or like engineering companies are terribly guilty of this. They articulate their vision in terms of the
Starting point is 00:18:12 products they're making and how wonderful those products are. Well, what if you're not involved in the product development? What if you're not an engineer, you know, so you're not, you don't get to enjoy your work. You don't get to be a part of it. And so a well-articulated why, something that's bigger than the products we make, bigger than what the company does, is always articulated in terms that has nothing to do with the products or services the company sells. Interesting. One of the things that you talk about in a great environment is how important listening is. is how important listening is. And you have a story about a gentleman who tells a story about, he uses it to illustrate listening when him and his wife are preparing to have a baby.
Starting point is 00:18:54 Could you tell us that story? Sure. It's actually the story of Bob Chapman. He's the CEO of Barry Waymo, the company I was just telling you about, this wonderful manufacturing company. Bob tells this wonderful story of he and his wife were getting ready to have their first baby, and his wife is upstairs decorating the nursery, and she calls down to Bob to come and look at the wallpaper that she's chosen. And Bob wants to be a good husband, so he decides to turn off the TV and go upstairs.
Starting point is 00:19:28 And he says, he repeats the question again as he's going up the stairs, tell me what you think about the wallpaper I've chosen. And he walks into the nursery and she holds up the wallpaper and says, what do you think of the wallpaper I've chosen? And Bob says, I don't like it. And she throws the wallpaper at him, right? Because she was never asking, what do you think of the wallpaper?
Starting point is 00:19:47 She was asking, do you think I'm qualified to be the mother of our child? And Bob said, no. And what he should have done if he was actually listening, as opposed to hearing the words that were being said, was understand the nervousness and the anxiety of what she felt. And she wanted to make all the right decisions, because she doesn't know if she's going to make a good mom and she wants everything to be right. And she's so uneasy. And if he had just leaned forward and held her and said, I love you. And
Starting point is 00:20:12 I'm so excited that we're having a baby together. You know, that's what she needed. That's listening. It's not actually hearing the words that were said, but trying to understand the meaning of the words that were said. And the next day he can say, Hey, can we talk about that wallpaper? You know, when all the emotion has gone out of it, then you can have the rational conversation. And so men are really bad at this in general, where we're like, but that's what you said. I answered your question honestly.
Starting point is 00:20:36 You know, it's like, yes, but you weren't listening. Listening is about empathy. Listening is about, you know, is trying to understand the position the person's coming from, not the words that they say. And it's an incredibly, incredibly valuable skill, and it is a skill. It is a practicable, learnable skill. Yeah, you say that somewhere that listening is not repeating back what you heard. It's trying to understand the motivation for why it was said in the first place. Exactly. Exactly right.
Starting point is 00:21:02 Which is great. Which is amazing. And if you think about it in terms of any kind of relationship, whether it's boss and employee or boyfriend and girlfriend or even just friends, when somebody says, stop doing that. Maybe that's not the reason. Maybe what you're doing has nothing to do with why they're saying it. And so the practice of empathy is really foundational to being a leader. So, for example, if somebody's struggling at work, you don't walk into their office and say, listen, your numbers have been down for the third time this quarter. If you don't pick up your numbers, bad things are going to happen. How do you think you're going to get the best out of them with that kind of conversation? As opposed to walking into someone's office and saying, hey, I've noticed that your numbers are down again. Are you okay? Is everything all right? And it's that expression
Starting point is 00:21:53 of empathy that when somebody says to you, I'm struggling, and instead of saying, well, let me fix it for you, you say, tell me what's going on in your life. Because it's not the problem that's, it's not, it's not the thing that they're struggling with that's necessarily the problem. That may just be the symptom. And so a good leader wants to get to the root and understand the motivations of the human being and serve them in that
Starting point is 00:22:16 way. I say it all the time. Good leadership really is the same as good parenting. I'm Jason Alexander. And I'm Peter Tilden. And together on the Really No Really podcast, our mission is to get the true answers to life's baffling questions like why they refuse to make the bathroom door go all the way to the floor. We got the answer.
Starting point is 00:23:04 Will space junk block your cell signal? The astronaut who almost drowned during a spacewalk gives us the answer. We talk with the scientist who figured out if your dog truly loves you and the one bringing back the woolly mammoth. Plus, does Tom Cruise really do his own stunts? His stuntman reveals the answer. And you never know who's going to drop by. Mr. Bryan Cranston is with us today.
Starting point is 00:23:24 How are you, too? Hello, my friend. Wayne Knight about Jurassic Park. Wayne Knight, welcome to Really No Really, sir. God bless you all. Hello, Newman. And you never know when Howie Mandel might just stop by to talk about judging. Really? That's the opening? Really No Really.
Starting point is 00:23:37 Yeah, really. No really. Go to reallynoreally.com and register to win $500, a guest spot on our podcast or a limited edition signed Jason bobblehead. It's called really know really and you can find it on the iHeartRadio app on Apple podcasts or wherever you get your podcasts. So a couple questions a little bit more about you. In your life, what do you think is the lesson that has taken you the longest to learn? I can tell you that a lesson I learned very suddenly, that it came as a hard pill to swallow,
Starting point is 00:24:09 which was that I don't have to know all the answers. And if I don't, I don't have to pretend that I do. That one took some getting used to, especially in this modern day and age, you know, where being smart and standing out is what we feel right or wrong is the means to success and it's just not. One of the problems with pretending
Starting point is 00:24:33 that you know all the answers and not admitting out loud that you don't is that people don't help you because they think you know. So when they say, do you understand? You go, yep. And they go, okay, good.
Starting point is 00:24:43 And they leave you alone even though you don't understand. And it's not because they don't want to help you. It's because you told them that you know. So when they say to you, do you understand? You go, yep. And they go, okay, good. And they leave you alone, even though you don't understand. And it's not because they don't want to help you. It's because you told them that you understood. And so to say, I don't understand, you know, is really hard. We don't want to be humiliated or we don't want to offend somebody. I was, I'll tell you a quick funny story where I was, I took this little challenge, which is to tell the truth for 48 hours. It sounds silly, but it's amazing how much we lie. It's an important social convention. It's an important social convention. You know, so for example, if someone gives you a birthday present, it's the ugliest sweater you've ever
Starting point is 00:25:19 seen in your life. And they say, what do you think? You're not going to say it's the ugliest thing I've seen in my life. You're going to say, oh my God, thank you so much. I love it. You know, because we don't want to hurt their feelings, right? In other words, we're lying, right? So it's an important social convention. In other words, we're good at it. And we're good at it to mask our humiliation or avoid humiliation. We're good at it to appease someone and look after them. But it can backfire on us most of the time, especially when, as I said before, if we don't understand something or we don't know what we're when, as I said before, if we don't understand something or we don't know what we're doing,
Starting point is 00:25:46 we're good at pretending that we do. And so I took this challenge to tell the truth for 48 hours. No little white lies, nothing, which is much harder than you think. And just sheer coincidence, within that 48-hour period, I had a meeting with the head speechwriter of the Senate Majority Leader.
Starting point is 00:26:04 And here I am sitting in the Capitol in this beautiful room with these vaulted ceilings and these frescoes, and she comes out and sits with me, and the first question she asks me is, how much research have you done on the senator? Right? Now, on any other day, I would have said, a little. Right?
Starting point is 00:26:21 Because I want to avoid humiliation. Right? Yep. But the reality was, I hadn't done anything. And so I sort of like took a deep breath because I took this oath that I wasn't going to tell a lie for 48 hours. And I said, none. And she said, okay, let me tell you what you need to know then. In other words, she wasn't testing me. She was finding out what my baseline was. And if I had lied just to mask my humiliation or to compensate and to avoid humiliation,
Starting point is 00:26:44 she wouldn't have told me everything because she would have assumed because I told her that I knew And if I had lied just to mask my humiliation or to compensate and to avoid humiliation, she wouldn't have told me everything because she would have assumed because I told her that I knew stuff. So I said none, and she told me everything I needed to know. Now, it doesn't always go that way. Sometimes you do get humiliated, you know. But the point is that there's huge advantages in telling the truth when we understand or don't understand something, when we feel strong or weak in a situation. Because the more honest we are, it means that people will come to our aid.
Starting point is 00:27:10 If we fear that by expressing or demonstrating that we're weak or we don't understand, we falsely believe that that will affect our compensation, our promotion, and all that stuff. But the reality is it makes us unbelievably trustworthy. Because when we express that vulnerability, when we express that we don't know, that animal brain inside us, that primitive animal brain inside us that judges all behavior and words in terms of life and death will evaluate us and say, this person is an honest broker. That if everything were to go wrong and some bad things were to happen, even if it would make this person look foolish, they will actually tell me the truth. I'm going to stay close to this person. That's all happening subconsciously. Whereas if everything's always going perfectly and nothing's ever wrong and everything's always dandy, we start to actually
Starting point is 00:27:54 not trust somebody. This is why we don't trust politicians. Politicians tell us everything we want to hear and everything we agree with. But the reason we don't trust them is because we know that they don't agree with everything they're saying. We know that. We can feel it. And so we agree with. But the reason we don't trust them is because we know that they don't agree with everything they're saying. We know that. We can feel it. And so we keep a safe distance. Because our primitive human brains, our primitive animal brains are saying, you can't trust that person. Stay away. So there's an immense value in being willing to be humiliated by admitting I don't know something.
Starting point is 00:28:21 Because it will actually pay dividends in building trust and cooperation. Yeah, that has certainly been my experience is taking that risk to say I don't know or to be open does seem to really build a level of trust with the people around you. Yeah. And it's only hard the first few times. You know, like any skill, like riding a bicycle, you're only rickety the first few times you ride it and you kind of get better at it. And then you just jump on a bike and you go and it's not really a big deal rickety the first few times you ride it, and you kind of get better at it, and then you just jump on a bike and you go, and it's not really a big deal. And so the first few times that you get humiliated, it really is pretty awful.
Starting point is 00:28:50 I mean, I'm not going to lie. It really is awful, you know? And there may be repercussions. You know, somebody might think you're an idiot, you know? But you get used to that pretty quickly, and it becomes really easy. So when something, you know, thank goodness I learned this, because now if something I don't understand, I'm the first one to be like, I don't know, I have no clue what's going on, you know?
Starting point is 00:29:11 And I'm really quick to say it. And it is a huge advantage, because it means other people come and help me. And it gets back to that environment. The better the environment, the more likely you are to do that, and the more likely you are to do that, the better the environment's going to be. And it's sort of a virtuous circle. And it inspires other people to be honest as well. Right.
Starting point is 00:29:27 And it inspires others. So when I ask somebody, do you understand, they're much more likely to say no to me, knowing that I would say no. Honesty breeds honesty, and fallacy breeds fallacy, right? Lying breeds lying. So the last question I'll ask you is, you've written two books. It seems your method is you come up with something that you're interested in, you go out, you study it, and you come up with some theories and write a book. I'm curious, not really what your next book is going to be, but what is a question you're asking yourself these days? What is a question that intrigues you? So my work is semi-autobiographical, you know? It's all basically my journey.
Starting point is 00:30:07 And so my first book, Start With Why, was about my loss of passion, how I was doing a job and I fell out of love. You know, I wasn't enjoying it anymore. And people gave me stupid advice like, do what you love. I'm like, I'm doing the same thing and I don't love it anymore. Follow your passion. How do I do that? You know, it's stupid advice.
Starting point is 00:30:24 And so my first book was about what i went through to try and refine my passion and and it ended up becoming this thing called the golden circle on the y and then the second book leaders eat last was about my struggle to understand who i could trust and i was simultaneously spending time with folks in the military who i saw the way that they trusted each other and and even the way I trusted them. They treated me differently than I got treated in the private sector. Because I wanted to just be around people like that more often, and I wanted my friends to be around people like that when they went to work,
Starting point is 00:30:55 I wanted to just try and understand it. None of my work ever starts by, I'm going to write a book. It never starts that way. I try and learn something in my own journey, and it ends up becoming interesting to my friends, and then it ends up becoming interesting to others, and then I write a book about it. And so these days I'm interested in the outside world.
Starting point is 00:31:17 You know, my first book was very much about the individual and how the individual inspires those around them and attracts those to them, you know, whether that individual is a person or a company. My second book is really about, okay, now that you've got the people, what do you do with them? How do you, how do you, how do teams rally? How do teams come together?
Starting point is 00:31:34 How do people take care of each other? And so now I'm sort of interested in sort of, okay, now you've got all the people, but you know, we don't work in vacuums. There is, there is a doggy dog world out there of competition and other companies and other organizations and people trying to steal your lunch. So how do we interact with each other, not internally but externally? How does that work? Why is it that sometimes cooperation works?
Starting point is 00:31:58 How does competition work? When is it healthy? When is it unhealthy? And it may or may not end up being a book. I don't know, but I'm really interested in that. I'm really interested. Like, what does it mean to have an enemy? What does it mean to have an ally?
Starting point is 00:32:10 Where does revenge come from? You know, these are external things. And I'm really learning a lot about them because even in my own journey, we have our team and we follow the circle of safety, but now we also have to engage with the outside world, both friends and foes alike, you know? So we're fumbling our way through it and I'm paying attention as we fumble. So who knows? Maybe it'll end up as a book, maybe it won't, but I'm certainly learning a lot about it. Great. Well, that's what I love to ask people, what it is they're
Starting point is 00:32:38 thinking about or they're interested in, because that's usually, it's what drives them. I find it great to hear. So thank you so much, Simon, for taking the time. This has been a great talk. People can find, you want to tell people where they can find you? Yeah, I'm in all the usual places, Twitter, Facebook, and our website is startwithwhy.com, where there's lots of resources and videos and free downloads and stuff like that to help people inspire those around them. Great. And we'll have links to all that stuff in our show notes. So thank you so much, Simon, for taking the time.
Starting point is 00:33:11 Thanks for having me. Appreciate it. Okay. Take care. Bye. Bye. you can learn more about Simon Sinek and this podcast at oneufeed.net slash Simon

There aren't comments yet for this episode. Click on any sentence in the transcript to leave a comment.