The People, Process, & Progress Podcast - Top Moments from June 2020 Episodes | PPP #36

Episode Date: June 30, 2020

Quick synopsis of episodes 25 through 35 covering my interview with Eric Canfield, Crisis Intervention Team Training (CIT), and some Project Management stuff.

Hey everybody, Kevin Pinnell, host of the People Process Progress Podcast. Welcome to the June 2020 Wrap-Up Show. I'm not going to play audio clips like I did last month for the May Wrap-Up Show. I'm just going to touch on the episodes and some key points from each one, because I figure if you want to hear them, you'll go listen to them. So to that end, if you like the show or you're curious about other topics in the show, subscribe, rate, review, check out peopleprocessprogress.com for archived episodes or go to Apple, iTunes, Spotify, you know, wherever you listen to your podcasts.

Reach out to me at peopleprocessprogress at gmail.com, connect with me on LinkedIn or go to the Facebook page. So we're going to talk about the first episode in June this year was an interview with my pal and Brazilian Jiu-Jitsu training partner Eric Canfield. So Eric grew up in New England, got into martial arts, a few different martial arts, did some MMA fighting, got into Jiu-Jitsu, climbs three 400 foot towers, is a leader in helping support folks that have Lyme disease through the Lyme Warrior Foundation. So lymewarrior.us, go check them out. Doing great things for a spouse who was stricken by Lyme disease through the Lyme Warrior Foundation. So lymewarrior.us, go check them out. Doing great things for a spouse who was stricken by Lyme disease, kind of out of the blue, listen to his

story. It's very interesting to hear, you know, and I think I've heard this before where Lyme disease folks get it, they have symptoms, they're really knocked out. Folks don't test for it right away, maybe and then they find out boom Lyme disease. So they're doing a lot of good things there. So again, check out Lymewarrior.us Eric also has a bed and breakfast in southwest Virginia called the Blue Horn so check that out if you want to have a nice stay in the country overlooking the mountains you can see Eric and the land and the animals they have and all the sustainable farming practices they're doing down there so again check that out on episode 25 climbing to new Heights with Eric Canfield.

After you do that, get ready. You've probably heard all the news. One of the terms thrown around is Crisis Intervention Team Training, or CIT. Well, I went through that when I was an EMS captain in the city of Richmond, and it is helpful. It's good for de-escalation. You do these four plays. What's your name? Here's my name.

I can observe that this and then summarize it. Very basic kind of communication techniques, but they work. Plus, you learn about different illnesses. You do this exercise of schizophrenia. It's a very cool course, but it's not a fix all right. Sometimes you can't talk people down. Sometimes people are irrational. Sometimes there's no other choice.

And I think that's what society at large, particularly in America, particularly leaders that say, we have to do this because one, talking to a lot of my friends working with a lot of folks in law enforcement, a lot of them already do this CIT training, right? And a lot of them have used it effectively and save lives that way. But it's not an it's not a BL and I'll answer, but I've heard it thrown around as if it is, but just know it's not it's great tools. It's great information. It's a great course. I think it'd be cool if we could get some folks in the general public to take this course, maybe a short version of it or something like that. I mean, it would be truly eye-opening.

Hear more detail about the program structure, best practices, according to some of the leading CIT industries. Check out People Process Progress, episode 26, overview of crisis intervention team training. It's not a fix-all that some think it is. Speaking of fix-alls, who doesn't want one for the current state of America or the world to set things right, to make things even, to do right by the most people? So in episode 27, applying Tuchman's ladder to 2020 America. So this is Bruce Tuckman's model from 1965. It's taught a lot of leadership classes, certainly project management, about the

process that teams go through and people in those teams go through. And those are stages called forming when a team first gets together, storming when the team's kind of nudging each other out and feeling their way out and kind of, you know, seeing who's who's who in the zoo. Norming, we start to transition. We start to smooth some things out, get our get our workflow going and then performing. We're working together. We've worked out all the bugs, all the egos. We've broken down the silos. And the last phase, which I didn't really get into because I overlaid that to America

and my thoughts on how we have or are we going through some of these phases is adjoining. And that's when you break apart. And I don't see that happening. I don't want that to happen. This country is great. We can do it. We've done great things. We don't have, you know, a sweet, clean pass, but nobody on this planet does. And so for me, Tuckman's Ladder, we are kind of reforming in certain areas, particularly between the police and communities, depending on where you are. There's a ton of storming going on, right? Riots, protests, you know, peaceful protests, great riots and violence and attacks and murders.

Not great. Norming, we have to get there. We have to get to norming where we're sitting down with each other and we are working through things. We're making agreements. We're doing the best for each other. People of all colors, creeds, et cetera. And then we got working through things. We're making agreements. We're doing the best for each other. People of all colors, creeds, et cetera. And then we got to perform, right? America is a very desirable place to be for many people around the world.

Right now, it probably doesn't look as desirable as it has in the past. But it is. It's a great country. It does great things. And I truly believe that. And I think we can get back there. So in part of my growing, in part of my norming and then performing with renewed awareness, and I'm not unaware of slavery or, you know, oppressions that have gone upon gone against

black people or the history of this country, certainly not. But I wasn't as aware of the evolution from when the Emancipation Proclamation was written and delivered, and that it didn't include everybody, it was really just the Confederate states and excluded some border states. It wasn't just for everybody. And then also Juneteenth, the first time I heard about that was on the show Black-ish. So I dug more into that in episode 28, a snapshot of American progress from emancipation to Juneteenth. And so that was very informative to me, very, you know, built on the history that I like. I'm a history guy. Obviously not good enough because I learned a ton there, but knowing, you know, the Emancipation Proclamation was delivered, it was kind of a

ploy to a smart one, but used, you know, it was kind of a war tool. It didn't include all, you know, freeing of the slaves. And then later on they were particularly then ratified, of course, with the 13th Amendment. And then Juneteenth, the celebration of that day, which was officially state holiday first in Texas. And now, you know, as of the past few weeks, more and more states are going to ratify that or rather make Juneteenth a state holiday, rightfully so. It's a huge celebration from, you know, the end to a horrible chapter in America's history. But episode 28, a snapshot of American progress from emancipation to Juneteenth was out June 19th on the day of Juneteenth. Hope you enjoy that history lesson. I know I did

and found it very helpful to expand my knowledge of my horizons. A couple of days later was Father's Day. I'm a very proud father of three human boys, plus a dog named Haas. Thanks to my wife for helping make that happen. So it just gave my two cents on what I think as a father I can do, what other fathers can do to make this country and this world a better place. And that's raise good humans, teach them the right things to do, make them a little tough, make them work hard, give them love, learn from your mistakes, be honest with them. And a few other things that I mentioned in that very short, you know, a couple minute father's day dedication.

Episode 30, I got into looking at and I'm always interested, right? So that's my background, emergency management, incident management. Now I'm a project manager of looking at Stephen R. Covey's seven habits of highly effective people. And I said, hmm, how can I put Kevin's spin on that with a mix of incident management, emergency management, and things that I think are a little bit different. So I kind of spun that into seven patterns for highly efficient project managers, right? So instead of habits, let's follow these patterns. Instead of being effective, let's be efficient. So efficiency, I switched out because as project managers, right? So instead of habits, let's follow these patterns. Instead of being effective, let's be efficient. So efficiency, I switched out because as project managers, we're trying to save time and money and costs and, or rather, you know, stay within scope and our resources. And so, you know, the efficiency for project managers, I think fit a little bit

better. Covey's work is outstanding. So I touched on some things in there like ownership, just like Jocko Willink and Leif Babin talking about extreme ownership. It's a great concept. And using the OODA loop or observe, orient, decide, and act. And a few other things. Listen to that episode. It's episode 30, seven patterns for highly efficient project managers. If you're a project manager out there, I look forward to your feedback. If you do any of those seven patterns or follow them, let me know. Or let me know what patterns or what habits, if you want to frame it that way, like Covey did, that you follow as a project manager that you think are key or critical. So going from those patterns that I think a project manager could benefit from that I use as well, in addition to a few other things, and then got into what are some more equivalents.

I always am interested, and I cross-map my skill set from emergency management, incident management, being a planning section chief to being a project manager proper. Right. And so I went through and look back at the Project Management Institute or PMIs, project management professional or PMP exam guidelines and how they're broken out. So I looked at the initiating, planning, executing, monitoring, controlling, closing stages. Sounds like I'm teaching a PMP class there and wanted to really highlight because I'd had a conversation recently with someone that's in public safety about trying to get good project management standards in public safety, not necessarily porting or transferring their skills from public safety like I did to project management in the private sector or healthcare. But looking at what are you already doing now that equates,

particularly if you are going to go equates, particularly if you are going to go for the exam, if you are going to go for credentials, how can you document things that you're doing, like when you do special event planning or coordinated emergency operations center? How does that equate to pulling together a project team and putting together charters? So episode 31 focuses on initiating, then 32 is planning, 33 is executing, 34 is monitoring and controlling, and 35 is the closing. So listen to that sequence. Let me know your feedback. There's so much cross-mapped skills that I learned in public safety and incident management and use in project management,

and actually did in the past couple months, certainly with COVID-19 response. So check that out. Like I said in those episodes, I'm going to post the chart and, and that I created and reference with those that shows like in one column, the PMP skills, and on the right column, the emergency and incident management skills. As I say, if you have good process, if you can bring people together, help people make progress, you can transfer them anywhere, whether you're, it's an emergency, a plan event or a it project or something else. Um, what I wanted to leave or end with in this summary, because we're at the end of June, we're caught up on the episodes, hopefully you go back and listen to those if you haven't, is a blog post that I did on the 23rd of June, just

kind of like a journal entry. I hadn't blogged for a while. That's on the peopleprocessprogress.com website. I'm putting some things out there. And it has to do with the time gap from the last time I posted, which was May 10th through June 23rd. It's called, well, damn. So a lot has happened since my last post. An asshole murder man. People protested as Americans should be able to. Other people looted as criminals should not be allowed to do. Politicians took advantage of the situation as politicians do. Mainstream media bombarded us with breaking news or fake news and well, I guess some actual real news.

Famous people made cringy videos. Many people don't like the police. Many people could not survive without the police. People took over some space in Seattle. Those people can't maintain that space in Seattle. Damn. I've had peaceful disagreements with level-headed people. I've broken connections with extreme people, including those I share blood with.

I expanded my knowledge on black history, particularly Juneteenth, and podcasted about it. I researched black podcasts, which is a great suggestion from Jeremy Eades. I reached out to my friends that are police, fire, and EMS. My friends that are police, fire, and EMS are exhausted. What the hell? Wrong is wrong. Equality should exist for all. Bad humans should not be in positions of power. We need to talk to each other. Innocents should not die. We need to police our own. Yes, pun intended. We need to give young people purpose. We need more jujitsu.

We need to get past COVID-19. We need to eventually get past our irrational fears. Breathe. Keep getting after it. Work out. Work hard. Protect your your people raise good humans listen to podcasts sorry i had to get that plug in right godspeed to everyone of good heart from every culture that has and continues to make up the america i still love protected by the

people i am still friends with. Godspeed, Kevin. Thank you so much to each of you who has listened to any portion of an episode that I've done, any topic I've covered, given me feedback, whether I liked it or not. You're very inspirational. I hope you all are staying safe out there from disease, from other people. And I hope that we can all together help re-knit the fabric of America back together. Maybe not the same.

Certainly probably won't be the same and that's not necessarily a bad thing. I hope you continue to listen to this show, to reach out to me and let me know how you're doing. Go to peopleprocessprogress.com. There's a be on the podcast if you think you have a good story to share.

Reach out to me, let me know. would appreciate some likes and reviews on whatever platform you're listening to most of all stay safe wash your hands and godspeed