The Peterman Pod - Meta Hiring Lead On Behind The Scenes of Senior+ Eng Hiring

Episode Date: March 16, 2026

Austen McDonald is a former hiring committee member at Meta, where he led mobile hiring and conducted hundreds of interviews. In this episode, we talked about what happens behind the scenes in a hirin...g committee, unethical candidates, and the role referrals play.🔸 (Sponsor) Hello Interview's Website - https://www.hellointerview.com/𝗣𝗼𝗱𝗰𝗮𝘀𝘁 𝗹𝗶𝗻𝗸𝘀:• YouTube: https://youtu.be/nOapM8i5jr0• Apple: https://podcasts.apple.com/us/podcast/the-peterman-pod/id1777363835• Transcript: https://www.developing.dev/p/meta-hiring-lead-on-behind-the-scenes𝗧𝗶𝗺𝗲𝘀𝘁𝗮𝗺𝗽𝘀:00:00:00 - Intro00:00:49 - What goes on in hiring committees00:09:02 - Unethical candidates00:12:50 - How leveling is determined00:23:12 - Can you negotiate level mid-process00:32:30 - How non-tech leads can signal scope00:39:11 - Referrals and bias00:45:28 - What the rubric looks like00:50:00 - OpenAI and Anthropic specific discussion00:52:22 - Most common mistakes senior candidates make01:02:31 - How to prep depending on your level01:08:34 - Subjectivity and bias01:21:02 - The questions you ask at the end matter01:23:59 - Storytelling tips01:30:31 - How he got promoted to Senior Manager (M2) at Meta01:33:32 - His biggest career regret01:38:13 - The best advice he ever received01:39:54 - Advice for younger self01:41:46 - Outro𝗪𝗵𝗲𝗿𝗲 𝘁𝗼 𝗳𝗶𝗻𝗱 𝗔𝘂𝘀𝘁𝗲𝗻:• LinkedIn - https://www.linkedin.com/in/austenmc/• His book - https://thebehavioral.tech/𝗪𝗵𝗲𝗿𝗲 𝘁𝗼 𝗳𝗶𝗻𝗱 𝗥𝘆𝗮𝗻:• Newsletter: https://www.developing.dev/• X/Twitter: https://x.com/ryanlpeterman• LinkedIn: https://www.linkedin.com/in/ryanlpeterman/• Threads: https://www.threads.com/@ryanlpeterman• Instagram: https://www.instagram.com/ryanlpeterman• TikTok: https://www.tiktok.com/@ryanlpeterman

Transcript
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Starting point is 00:00:00 Sometimes we would down-level them significantly. This is Austin McDonald. He was a meta-hiring committee member and led mobile hiring across the company, and I asked them to share what happens behind the scenes. But I have seen cases where referrals play a huge role. What does that rubric look like? We would not be able to hire someone at a staff level unless we had provided two system designs. We covered how to avoid down-leveling at senior levels.
Starting point is 00:00:22 You mentioned there's an initial leveling determination. There are certain conversations you should be very careful about. And how to prep for specific companies like open- AI and Anthropic. I'd be curious to hear what you see in their values to help people who are looking to get hired at these companies. In Anthropic, they're known for assessing whether or not you are. What if you had some really unethical candidate? You know, we can talk about lying, right? Now, if you can do that successfully, here's the full episode. Behavioral interviews are kind of one of the most common signals in hiring committees that down-levels candidates. And so, and I think this is
Starting point is 00:01:02 especially important for senior engineers and hire. And so today I wanted to cover all of the common mistakes people make, how to prevent from getting down-leveled. And also, I'd like to go over some company-specific tips for people who want to work at hot companies like OpenAI and Anthropics. So, yeah, I'm hoping that with your experience working on recruiting, leading iOS and Android recruiting across meta, and after having conducted hundreds of interviews, I'm hoping you kind of give us some of the behind the scenes in these hiring committees so we can learn about how to do better in our behavioral interviews. Oh yeah. Behavioral interviews is my favorite thing to talk about, so I'm excited to be here. What actually goes on in the hiring committees? The first thing I
Starting point is 00:01:50 would say is like when I would get a packet in front of the hiring committee and it was a senior packet, the first thing I would do is go to the behavioral interview. I would want to understand what is the scope that this engineer has operated at in the past? What's their level of influence? What's their level of insight? What's her level of communication? What's the level of organization that they've operated in? And that'll be the first thing I did.
Starting point is 00:02:10 And these committees are built of other engineers. They're built of other engineering managers who are influential in the company. They're recruited by someone like me, the hiring committee chair. And their job is to partner with recruiting to understand whether or not this engineer should be hired, hire a higher decision, but also a leveling decision. And then they send that up to. to sort of company-wide committee of people who, honestly, most of the time, what they do is just sort of a gut check on sort of a cross-company hiring bar.
Starting point is 00:02:40 So I'd love to learn more about the back end of the recruiting. So let's say I'm a staff candidate and I'm going to go get hired at Meta. Who are all the people involved? What do they care about and how do they contribute to the hiring process? Yeah, great question. So the first person you typically engage with is somebody called a Sorcer. This is someone who is responsible for finding potential candidates. Oftentimes, they are more a junior on the recruiting side, or this is an entry-level job for a recruiter.
Starting point is 00:03:08 Their job is to co-contact you or maybe to process referrals. This is the first touch point. They're looking at some kind of job description. They're looking at your years of experience. That's probably the biggest thing. They're assessing your past companies, your past whatever they can find about your past experience, looking through the referral that they look at, and seeing whether or not they want to pass you through to some kind of phone screen process. Right.
Starting point is 00:03:28 So this is the part where you see it as an engineer. Sometimes this phone screen is a technical one where they are going to be giving you some kind of, you know, coding interview, right? That's really common. It could even be a sort of pre, you know, pre phone screen conversation where they're asking you, sometimes we would give out multiple choice questions for engineers. Like, oh, tell me about this part of iOS or time this part of Android. And then you'd have to be able to answer those questions just as a sort of like a pre filter, right, to make sure that we're doing phone screen. in an efficient way. Of course, once your phone screen happens, it goes to a, back to the hiring committee, actually, unless it's a very solid hire. If it's a very solid hire on the phone screen
Starting point is 00:04:06 side, you get passed directly onto the scheduling for an on-site interview. But if it's kind of on the border, then we would review it as a hiring committee. We would look for signals, all the signals that people talk about in coding interviews, communication and problem solving and all those things. And we would see whether or not it would be worth to a follow-up interview or we should just pass on this person on-through to the, to the, to the, to the, to the us of the hiring process to onsite, or if we should maybe, you know, pass on that person overall and just maybe come back to them some other time. So that would be the first time the hiring committee is involved in a hiring decision. After that, sometimes the hiring committee would be
Starting point is 00:04:39 consulted when there is a certain kind of candidate has specialized experience. So for, for example, if you were like a very low level mobile engineer doing like C++ plus work, for example, on the mobile side, we would want to make sure that you were giving you an appropriate system design interview that really assesses you for your specific skills. So then we would also typically be consulted at times when there's a choice of whether or not this person isn't as a staff level engineer or a senior engineer. Oftentimes, that's the place in companies where the hiring process starts to change. So, for example, at META specifically, staff level engineers would have two system design interviews. And so they would not be able to
Starting point is 00:05:16 hire someone at a staff level unless we had provided two system designs. So that sort of decision about how to structure the loop, it starts there at that on-site scheduling point in the hiring process. And then, of course, as you go up, as you go up to principal or if you go up to distinguish engineer, those hiring processes are very different. And they add additional behavioral interviews. That's what they add. So we can talk about that at some point. That's how they are assessing whether or not someone is a principal engineer or distinguished engineer. And then after you go through the onsite experience, then it comes back to us as a hiring committee and we make a decision. Do we hire you at what level? Do we add any additional follow-up interviews?
Starting point is 00:05:56 Maybe one of the interviewer didn't go very well. Maybe an interviewer, maybe you flubbed it and we want to give you another chance. Maybe the interviewer didn't do a very good job acquiring signal. And that happens a lot, actually, in the behavioral interview. So the behavior interviews is one of the hardest ones to give and one of the hardest ones to interpret. So oftentimes we would do follow-ups on behavioral interviews if we didn't get the right signal. And then after that, at least at meta, it would go to a committee of engineering director. and they would make the final hiring and leveling decision. Sometimes members of the hiring committee would accompany the recruiter to that conversation with the engineering directors and advocate for our decisions as a hiring committee.
Starting point is 00:06:32 So possibly we're deciding to take a chance on somebody. Maybe this aspect of their packet is weak, but we're really excited about that. We think that the company would really benefit from having engineers who have whatever that specific trade is, this problem solving piece or this technical skill or this organizational influence skill that they've demonstrated in their onsites. and we would need to go and advocate for that before the engineering directors. So that would be the process for an engineer from start to finish. At the beginning, you said there's that low-level recruiter that makes some gut reaction.
Starting point is 00:07:04 And just to understand, because the leveling decisions is the thing I'm most curious about, the way that they would judge the level of the person to kind of enter the funnel is mostly based off years of experience. Is that right? Years of experience in previous title. So if you are a staff engineer at Google, then they'll probably try to bring you into staff engineer here at Meta now. A lot of companies like Meta don't have public levels. So it can be difficult to see just from someone's LinkedIn, what level they are. So that's why they rely so much on years of experience.
Starting point is 00:07:36 A lot of people, their companies, I'd say it might be someone outside of Fang who has many years of experience. and their title is extremely high. Let's say they're principal. They work in finance and they're a vice president. Yes, yes, exactly. You get the vice president like four years. Yeah, yeah. But let's say it's somewhat, you know, principal architect at some non-feng company, for instance.
Starting point is 00:08:04 What's that recruiter going to set them at? And how do they get leveled when you're not in Fang coming into Fing? So sources understand this and recruiters understand that there is level inflation in different parts of the industry. And so we would take somebody, you know, who worked at, even sometimes big tech companies, but non-fang companies, like maybe companies that are more oriented towards a business. We would take them and download them significantly. So they would be, they would even be supporting maybe 10 or 15, 20 people as a manager, maybe even more, maybe 50 or 50 or 75 people as a manager. And sometimes we would down-level them and just give them a team of eight or 10
Starting point is 00:08:39 thing thing engineers, right, at meta. And likewise, for, for, for, for, for, for, for, for, for ICs. So it's not just that if you put on LinkedIn, I'm a principal engineer. You can suddenly get principal engineering sorcerers reaching out to you. They understand that different companies have different expectations for their levels. And maybe there's some world which we'd like to live in that this is all consistent, but it's not. That's not the world that we live in. Just out of curiosity, what if you had some really unethical candidate who they worked at Google, but let's say they in reality they were only a senior engineer or something wherever they were. But they had the years of experience where it'd be believable that they could be
Starting point is 00:09:21 maybe a senior staff engineer or something like that. And that was listed on their resume. What would happen if someone did that? And I imagine that first hop would go to senior staff. What then happens that prevents that from working? Yeah. So for example, the first phone screen, with an engineer that you have for a staff level engineer or above is usually some kind of
Starting point is 00:09:47 not just a simple coding exercise like you would for a mid-level or a senior engineer, but it is also sort of scope check. There's a mixture of coding, system design, oftentimes a conversation with you about your past experience where you walk yourself, where the candidate needs to walk the interviewer through some large project that they shipped. Now, so that's the first sort of check. Can you pass a sort of system design conversation at a high level, such that the that we would pass you through for the on-site, the real system design interview.
Starting point is 00:10:15 And then can you tell me a story which is of sufficient scope of what you've executed. Now, you know, we can talk about lying, right? There are some really famous liars in the world. We call them actors. So, but I will tell you that Los Angeles is in restaurants are filled with, uh, people who are trying to get into the lying business, right? And they can tell you how difficult it is to be an actor. So yes, I do think you can, maybe you can come up with a story, right?
Starting point is 00:10:37 And you maybe you can use AI to tell you, oh, let me tell you about this like, company-wide project that I shift at Google. It is pretty challenging to lie in a convincing way. We as people, we have this sense of, is this person really telling me the truth? And then there's always the follow-up questions. And I've experienced this in my coaching job where I can tell someone's telling me a story that they have gotten from an AI. Because I start to ask them these follow-up questions, especially about technology. And then they start to give me these kind of vague answers or they really don't, the answers don't sort of don't fit together.
Starting point is 00:11:09 and then I get the sense of like, this person's just not telling me the truth. Am I, am I foolable? Like, yes, everybody's foolable. If you're good enough liar, yeah, you can make this happen for sure. But I think it's actually much harder to lie than most people expect it to be. And so that's the first step. And then after that, you have this barrage of on-site interviews with highly calibrated people. So when we put interviewers for staff level or for or principal level and engineers,
Starting point is 00:11:36 we send very senior people to those people who have been in the industry. for very long time, who have interviewed a lot of people. They're highly calibrated. And yes, you will have to like lie repeatedly to these people in a convincing way in order to get all the way through. Now, if you can do that successfully, I don't know, maybe you are good enough to be a staff engineer or principal engineer. You know, maybe you'll be fine.
Starting point is 00:11:57 And then we'll hire you, right? And then the question is, can you meet expectations at that level? I do not have stories about people that we hire that we just, we, thought was totally lying to us, even though I've hired thousands of people. I have not heard that story. I think it's much more difficult than people expected to be. In theory, if someone was a generational liar, they could do this. It's just a lot harder than people think. Okay. Because yeah, I think that's on a high level when maybe it's just an engineering mindset when I'm coming in and I'm thinking about interview prep. My first thought is, okay, I got to.
Starting point is 00:12:39 be good at the technical, but the behavioral, I can kind of, I can kind of wing it. I can tell some stories. It's a little bit of a softer thing. It's about me, right? Just be yourself. Yeah. I think that's a thing that a lot of people get wrong that gets them down-leveled. So that's why I'm kind of so curious to go through, what is it in the behavioral interviews that leads to the leveling determination? So you mentioned there's an initial leveling determination, kind of a gut call by the first hop in the layer. And then at some point, you're placed into, it sounds like a range. You mentioned in one case, there's, they're trying to figure it out. And so then you're maybe staff, maybe senior, and they give you another loop. What do you need to do
Starting point is 00:13:25 such that you are placed in staff, if that were your goal? One of the most important things when you're choosing any kind of story to tell in a behavioral interview or when you're having a conversation with a recruiter, which is also kind of like a behavioral interview is to ensure that you're establishing yourself as a certain scope. And that scope is about what size business problems have I solved with technology and what level of ambiguity and what level of organizations have I operated within and what have I been able to accomplish in that operation. So when you're having a conversation with a recruiter and you're talking about your past experience, you have got to land. And that first telling about yourself kind of thing like,
Starting point is 00:13:59 oh, hey, who are you? I'm talking about what you've been up to. That conversation is super critical. And people think about it from an interviewing perspective, but it starts there in that conversation with the recruiter. And so you have to come in and say, I have demonstrated and delivered large business value with technology. And it's kind of like the greatest hits from your resume, right? We always tell you have measurable impact and results that's present on your resume. That's using some kind of metrics, right? That's super important. It's also to convey a sense of depth, right, a sense of complexity. You could say something like, well, you know, I improve performance in the Facebook app and then people say like, okay, that doesn't sound super hard. But if you said something like, well,
Starting point is 00:14:35 I organized across 100 engineers this entire organization to spend a 12-month performance improvement project that ran into multiple, very difficult, technical issues that required multiple staff-level engineers in order to solve many months of investigation and experimentation. And then we came out with these like three core principles. And then we, you know, we ship this performance improvement. So I think when you start talking about the complexity of the work, you need to communicate the technical depth, you need to communicate the organizational depth, you need to communicate the business, and you need to communicate the business value and the business impact that you delivered. And those are the things that the recruiters listening for.
Starting point is 00:15:09 And likewise, everybody in the process is listening for that. All the interviewers are listening for the same thing. So getting really crisp and practicing that tell me about yourself piece is the first place where you can ensure that you're getting into the right leveling bucket. I notice there's a lot of correlation between what you're talking about and also promotions as well. For instance, when you're talking about promotional behaviors for staff, your projects don't just want to be, hey, I ship this thing and it's good for my team. You want to be doing things that are across the org and larger and complicated and challenging. So are you saying those are
Starting point is 00:15:47 pretty similar? Oh, yeah. Oh, yeah. In fact, preparing for behavioral interviews will actually make you a better engineer. And I think being a great engineer is how, being a great communicator, especially about your impact, is the thing that you need to do is to be a great behavioral interview. So yes, for sure, you need to be able to quantify your impact, communicated efficiently, communicating effectively. And honestly, we're talking about lying earlier and trying to keep people from lying. But most of my clients, most of the people I talk to in my coaching business, they have a problem not telling enough of the truth. Like not telling, they're not not boosting themselves enough, not talking to me enough about the accomplishments that they've done.
Starting point is 00:16:24 So to me, that's the thing that most people need help with. They need to, they need help showcasing how difficult the problem was. They need to help showcasing what kind of impact they made, not just on whatever top line business metric it was, but also what kind of impacted it have on the team? What kind of impacted it have on code quality? What kind of impacted it have, you know, long term in the organization that they were operating within.
Starting point is 00:16:43 So for me, think about if you're, you know, coaching engineers to do this, I spent a lot of time thinking about, you know, what are all the implications of the work that you've done? And then how can you be really crisp about having that conversation? Because the flip side of that is like, well, if I want to talk about all things I've done, it takes a really long time. So that's why it takes some preparation. But certainly getting really good at behavioral interviews, communicating, telling stories, for example, telling stories about what you've done. You do that all the time. You do that to your manager every week in a 101. You do that to the executive whenever you're presenting your results.
Starting point is 00:17:12 And that's a super important skill to learn as a senior engineer. In the interview process, it sounds like at every point whether you think you are or not, you're actually being assessed. What I mean is usually that first call, at least from my recollection, it was pitched to me as, hey, this is a little chat you don't need to prepare for. Just go ahead and come and talk to me. I'm just the recruiter. But actually, that call is, hey, talk to me. I'm trying to figure out what level you are so I can place you in the right loop and even see
Starting point is 00:17:44 if you're worth talking to for follow-ups. So am I understanding that people should just sell themselves at every single minute of this recruiting process? Yeah, always be closing for sure. Definitely this first call is an evaluating call. They are interested in you, right? Usually they've contacted you or they have you applied and they're contacting you. So it is a softer kind of evaluation. You shouldn't be super nervous about it. They are your, they are your buddy. They are your partner. Let's remember that especially a big company, these sources and recruiters are incentivized by how many hires they can deliver. So no, they're not your friend, right? There are certain conversations you should be very careful. careful about, especially about compensation with these folks. But they are advocating for you. It is actually benefits them to find some a great candidate and be able to get them all over through the process. That is in their best interest. So it is a, you know, it is not a confrontational experience you need to prepare for. But yes, it is evaluative. You should not just show up to that phone call. Emotionally disconnected or unprepared to talk about your past experience. You, and if you're,
Starting point is 00:18:49 if you are like that, then I would delay the call. So reschedule the call, spend a little bit of time preparing what you will say to the recruiter so that they get an accurate sense of the kind of impact that you've delivered. And that's going to be your best bet at getting that that higher level offer. I've had experiences where I got through everything. And at some point, they said, congrats. You've got the offer. It's verbal. But you have an offer now. So, you know, congrats. We just want you to talk to the hiring manager. Just one last time. And this is for you. They want to tell you about the company, this and that. Right, right, right.
Starting point is 00:19:25 Is that also a case where the hiring manager is trying to get signal on you? Oh, of course. Of course. I mean, the same exact things apply. So, yes, it's a little bit lower pressure than, say, the behavioral interview or the coding interview in the middle of the process. But definitely when you're having this hiring manager chat or at a place like Meta or Google, they have a team matching phase, right, where you're having conversations with multiple managers and they're trying to find a fit for sure. You know, that conversation is super important for you to have a buttoned up introduction of yourself. Tell me about yourself.
Starting point is 00:19:55 I do think that that one is a little bit more social. So in an interview setting, the interviewer has a set of questions. They want to go through the questions, right? So the longer you spend introducing yourself, you're actually hurting your time management there. You're preventing them from collecting other signal about you. However, I think this hiring manager conversation, it is more of a like, do I want to work with this person, right? do I want to hang out with this person? So you do need a little bit more of a loose social engagement, especially in those early,
Starting point is 00:20:24 that kind of early phase of the conversation, hey, you know, how's it going? I don't know, whether, you know, sports, something, something, right? I think that connecting with the manager on whatever is important to them is really key for that interview. But certainly it is not just a formality or it is not purely for you. It is certainly the case that the hiring manager wants to see, do I want this person on my team? And they need to come out of that conversation with a couple things.
Starting point is 00:20:47 You know, one is, do I like this person? Do I think they'll be successful in the team? Will they fit the team culture? Will I, you know, will I as a manager benefit from bringing this person onto my team? And then they need to come out with a sense that you can deliver and solve problems that they have? So it's so important for you to do as much research with the recruiter and sorcerer in advance if you're going to have this conversation. Understand what this manager values, understand what their team is working on and then be able to tell your stories in a way that showcases that, yes, you can solve the problems that this manager has. You mentioned briefly there. You said the recruiter, the compensation conversations with the recruiter and how you need to be extremely careful in those conversations. What's the most common mistake people are making when it comes to those compensation conversations? Yeah, look, I'm not a negotiation expert. I won't present myself as one. You can even hire people who are really good at helping you negotiate with these big tech companies. I recommend that you go get some advice from them, but I will say that early anchoring in any negotiation is dangerous. So if early conversations where they're asking you about your compensation expectations, you should be very careful about what you tell them, because that will anchor you into the expectation, to the conversation that you talk about. You should definitely get some
Starting point is 00:21:59 advice and understand the laws in your local jurisdiction. So, for example, in California and New York, you're required, the recruiter is required to tell you about the bands and salary bands and total comp bands for each of the jobs that you're applying for. So you can leverage that to understand where you are in the comp bands at that point. But I would not say I'm an expert at negotiation. I think probably the biggest mistake most people make is they don't have multiple offers. So if you are negotiating from a position of weakness, like I don't have any other offers. I'm just talking to you and you're the only company. It's going to be very difficult for you to get to extract anything from that company and which is why it's, it's, it's,
Starting point is 00:22:35 important for you to orchestrate your offers to land at a somewhat similar time. I know that's more stressful. I understand it takes more work, you know, to go through the interview process at the same time. But if you have multiple offers in hand, that's your best, your best bet for being able to improve your compensation position. So I guess going back to the leveling side of things, let's say I'm staff engineer and I will only take an interview if it's staff. And I, I will only take an interview if it's staff. And I make a mistake early in the process. Like I'm talking the recruiter. Like on the phone screen, for example. Yeah, yeah. Can I be direct with the recruiter and say, hey, I'm, I see that I'm getting a lot of coding interviews. I think maybe I got the wrong,
Starting point is 00:23:21 I might have sent the wrong signal, in which case it's fine. Let's just end the process. Or can I get leveled at a higher? Can you negotiate at that level in mid-process? Yeah, it's a really good question. I'm sure it depends on the company in the process. I would say that's a good conversation to have with your recruiter if you know that you're being placed in to consideration for a level that you don't want to be. What I will say is that there are many times when we would up level people as well as down-level people. And so the recruiter is their interest. They'll try to keep you in the process.
Starting point is 00:23:51 They will say, let me stick around, you know, maybe we'll evaluate you. And maybe we'll, you know, we'll offer you the second thing. And I would push for to go ahead and try to get as much of that evaluation process done for level that you would like to be hired for as much as possible. That way, you don't have to go through follow-up interviews or they don't have to, you know, change something about the process late in the game. Try to collect as much information for the hiring committee as possible, at once as possible. So yes, I think that's a good conversation to have. But, you know, if it was a job you were really interested in and they were offering, they were considering you for one level below
Starting point is 00:24:24 and they were not willing to change anything. I would, it depends on the job, obviously. It depends on the total comp opportunity and where you're at. But I would say try to rock the interviews as much as possible and then get that consideration for the higher level. And you can do that in a couple of key ways. So the first way is to make sure that you're anchoring every conversation you have with all of your interviewers at that higher level, which again, comes back down to that tell me about yourself.
Starting point is 00:24:47 When they, especially the behavioral and the system design interview, when you're having those conversations and you are talking about very large scope projects, talking about impact, which is commensurate with that higher level. The behavioral interviewer especially will notice that. And then they will want to dive into that. And they will want to ask you questions. And they will then, you're resetting their mind about what, what to expect from the interview. And that's super important.
Starting point is 00:25:07 And then the second place is in that is in the story choice that you have for your behavioral interviews. So remember that this, whenever someone's asking you a behavioral interview question, there's always a question behind the question. Like, why they ask me this? They don't actually really care about my favorite project or like, they really don't actually care that much about some time I had a conflict with my manager. They're probably going to forget a bunch of those, that, that detail, right?
Starting point is 00:25:27 after the interview. What they want to see is, are you operating at the level that they're expecting you to operate? So make sure, and I talk about this in the book, there's four different considerations for whenever you choose a story, and the number one choice is scope. You want to make sure that you have come out of that behavioral interview, telling the stories that are the highest scope and the ones that represent you the most, the ones that you would love to tell to a hiring manager. So that's your job as a behavioral interview candidate. I want to leave that interview, having told the most important stories from my career. And sometimes I can be kind of challenging because you are not driving, right?
Starting point is 00:25:59 The interviewer is driving. But your task as a candidate is to guide the interviewer towards that signal, towards that place in your career where they're going to collect the signal that you think best represents you. And you do that by choosing stories that are the highest scope and the highest impact that you've delivered. So around a year ago, a buddy of mine, he was applying for a senior role at all of the top AI labs. and he actually got an offer at Anthropic. When he was going through the process, I remember him telling me that the single most impactful tool for him in preparing for system design was the free resources that Hello Interview has on their website. If you are preparing for technical interviews, I highly recommend you check out Hello Interview. I would have said that even before they sponsored this episode. I think they're providing something that's great for the community. Also, if you're preparing for behavioral interviews, they're actually partnering with Austin to provide more behavioral interview, on their website. So I'll put a link in the show notes so you can check it out. This is the absolute first ad I've ever done for this podcast after over a year. Right now, the podcast is running net
Starting point is 00:27:01 negative. Hopefully it can sustain itself soon. This is a step in that direction. And I just want to say thank you so much for supporting the podcast. With that, let's get back into the episode. Austin's about to tell us how to avoid being down-leveled accidentally. The big question then is, how do you do it concretely? Maybe we can go over some concrete examples. What would a senior scope project look like? What would a staff project look like? Senior staff principle? Maybe we can take the same example and kind of evolve it so people can hear what are the keywords people are looking for. Right. I'll give you a sense of where big tech companies like Fang oriented companies are at with their levels now. But for the specific company that you're applying to,
Starting point is 00:27:43 you should go to some research and figure out what is expected of a mid-level engineer. What is expected of a staff level engineer? Oftentimes you can find this information on the internet. But I'll tell you, the very simple rubric is something like a, you know, a new grad engineer is doing tasks. You know, they do a task, come back to the team, go to the manager, Jira, whatever, whatever is giving them the tasks. They go, do a task, right? That's their job. A mid-level engineer is doing a feature.
Starting point is 00:28:04 A feature has many tasks. And the feature is something that might take, you know, a couple of weeks or something, and that's what they're working on. And the senior engineer is doing projects. Projects have many features, which have many tasks. Oftentimes, projects are ones that are working through others, perhaps other mid-level engineers or other junior engineers who are working underneath them. So there's some kind of leadership and delegation and communication expectation for this level five person or this senior person.
Starting point is 00:28:30 Staff person, level six at meta, for example, would be somebody who is responsible for some kind of goal. Right. So this is the goal. In order to accomplish this engagement goal or this revenue goal, we need to have multiple projects, which have multiple features for multiple tasks. right. So there's this natural cascading hierarchy of what's expected based on ambiguity, right? That's how we, that's how, that's what levels really mean is how much ambiguity can you handle. The ambiguity of an intern is very different than ambiguity of the CEO. And that's what, what, what differentiates the levels and differentiate compensation. And then this like level seven or this principle or distinct, whatever you want to call it, this next level is more about organization.
Starting point is 00:29:10 So I'm responsible for an entire organization, which has many goals, which is many projects, which is just many features, many tasks. And then maybe whatever the next level is, it sometimes is distinguished or different people have different names for this thing. But that's responsible for like industry. I'm responsible for this industry, right, which has over this entire, you know, business, which has many organizations, which has many goals, et cetera. So I think that when you're when you're choosing stories to tell about landing a certain job, you don't understand what those level expectations are at the company that you're that you're targeting and then making sure that you're telling stories that hit those notes. So let's take, for example, staff. Staff level engineer is a big difference between that and a senior engineer. And really, it comes down to how the breadth of impact that you're making.
Starting point is 00:29:56 So you are making impact more than just your small project and your small area. Oftentimes it's an entire team or maybe multiple teams you're working with. Oftentimes you're telling stories that involve a lot of working across an organization, a very large organization. So this is why it's so difficult for startup engineers, unless you were the founder, for example, to get a job at staff or hire is because those experiences are oftentimes limited by the number of people that you've worked with. So if you didn't have to, you know, if there was only one stakeholder CEO and like two or
Starting point is 00:30:26 three engineers, it's pretty difficult for you to demonstrate the kind of depth of organizational leadership that is required for that staff level position. Then there's like a technology complexity. So here you can, and it's really difficult in a behavioral interview. How do I communicate the difficult to this technology problem, this bug or this, this, this, this architecture decision. And you have to quantify that. So you have to talk about the amount of time. It has to quantify the risk. You have to talk about the number of people you had to talk to to get advice or you have to somehow give me a sense of how risky it was, right, in order to make
Starting point is 00:30:57 this choice, how difficult it was for you to back out of this choice, for example. So you can, you can talk around the complexity of this technical problem and give me a sense of what is there. And then there's oftentimes leadership pieces. This is something that's people forget about. they talk maybe they maybe they talk about tech often almost always they talk about technology right engineers oh i love to talk about tech you know probably if anybody they talk too much about tech right then there's this organizational thing which i talked about before but sometimes people forget to even talk about the leadership parts a lot of projects involve some kind of influence and mentorship for example over others so now you're convincing people to do things maybe they don't want to do that's a big part of of a staff engineer motivating people or getting concessions
Starting point is 00:31:37 out of other teams aligning on roadmaps that sort of thing and then there's also mentoring so how did I mentor and help the people who worked underneath me and made them better? How did I make the team better? How did I make the org better? So those things are oftentimes forgotten about when people are trying to anchor this, the listener and make them think, yes, this is a staff level engineer. So really, and we go back to what you said earlier, if you can reflect on your own career and understand what makes you successful and you can identify those pieces which differentiate you from other engineers, those are the things that you need to talk about in the behavioral interview and vice versa. So if you reflect back on your career as a behavioral
Starting point is 00:32:12 interview, behavioral candidate and you think about what made me successful, then you can start to repeat those things in your day job, right? And you'll be more successful in what you do. If you know the rubric, then you can do the rubric and you can also talk the rubric as well. Right. So know the rubric, right? That's the most important thing. I think one of the biggest ways that you talked about scope was kind of in the organizational complexity or how many, what's the leadership position you are in the org? But what about specialists? So I've worked with engineers who they're solving problems that no one else can solve. They're their own snowflake and we need that person because they're pushing the industry forward and it's having a lot
Starting point is 00:32:51 of impact. How is someone like that supposed to talk about their work? Yeah, so the first thing is to understand business impact of what you're doing. And I think this is really hard for some engineers, right, who are focused more in the technology. But there is some reason why this technology, was required and some kind of context around which it's it it it lives and I always encourage people to think about what would Steve Jobs say about this like technological advancement that you that you've brought about why is it that that this project was so important or so critical to the company what's the business context so make sure that you're delivering that one framing I know that's common in promo committees is this person solve problems that those people couldn't and well those people are
Starting point is 00:33:32 staff. So then if he's solving problem staff people, then he or she must be greater than staff. So when you're managing that on your behalf in a promo committee, it makes sense. If you say that on your own stories, say, yeah, I landed this project and actually there's a team of five staff engineers that failed for a year before I got there. Sounds a little bit, a little bit like too much. I don't think, actually, I don't think so. I totally disagree. So I think this is one of the methods that I that I hear and is very successful is, again, you're talking around this complexity to give people a sense and to pattern match in their mind. So behavioral interviewers are pattern matchers. They are looking to see if you match the patterns that they expect for this level.
Starting point is 00:34:13 And one of those things is going to be whether or not you have solved problems other people haven't. So I don't think it is necessarily bad to say something like when I took on this project, I was the third owner. And this is where they had failed. And this is where I'm looking for there. It's not just like, ha, ha, I'm better than all these other people. I'm looking for the insight that made their efforts unsuccessful. So, oh, these people attempted, you know, this product market fit and that didn't work. Or these people attempted, you know, this technical approach and that didn't work for these reasons.
Starting point is 00:34:41 And that kind of judgment and reflection is a big part of assessing someone at a senior level. And something that people often forget. They just tell the story, had a problem. I solve the problem. I'm done. And not giving me some sense of what they learned or what the deeper insight is. And to me, that's the sign of somebody who's above staff level. The analogs between promotion conversations and recruitment conversations, it makes a lot of sense to me.
Starting point is 00:35:11 And one thing that I see actually, because when I was looking through the YouTube comments of the previous interview done, there were some people who were saying people can just oversell themselves and the person was a little bit salty that someone could manage the optics and kind of. get a good recruitment outcome. But, and I see very similar stuff on the promo, the promo content that I've made is some people, usually a vocal minority saying, oh, this person just really knows how to sell themselves. And I think, um, it's, I think that's true and unfortunate that it can just be not necessarily your, your achievements by themselves just objectively being true. you kind of have to, it's a very human process.
Starting point is 00:36:00 So how you sell it is going to have a big impact on how it's perceived in both of these. So I guess it's one of those things where it's just how it is. And you need to learn how to play that game if you want to have good results in the game. Yeah, welcome to the world, right? And this works for, this works, this is the case in our careers. This is the case in our personal relationships. Don't you know that I love you? Can't you just feel that I love you?
Starting point is 00:36:27 That doesn't work, right? You have to do the behaviors. You have to demonstrate the things in your relationships. You have to demonstrate the things in your career. And you have to tell people, right? You have to communicate those things. And that may be unpleasant for some folks, and it can be difficult. But this is part of us maturing as people and us maturing in our careers is understanding
Starting point is 00:36:49 that there are certain things that are worth doing that maybe is a tax, like on our, on our progress. You don't have to do them, but you also will not get promoted or you also will not get the staff level engineer job, right? I tell people, look, on the other side of this principal engineering job is a million dollars a year compensation. So you better eat your Wheaties before you go into that interview, right? You better be ready. And you can say what you want about like how difficult it is to assess people, whatever, but they're going to give you a million dollars a year. They're going to put you through the ringer. So you need to be ready for that. So going back to the promo committees, I wanted to understand.
Starting point is 00:37:31 I'm just kind of like recollecting all the people you mentioned. So there's the Sorcer. There seems to be a hiring committee. There's the people. Is a recruiter? Okay, yeah, the recruiter. There's the people in the hiring committee. There's the people who conduct interviews.
Starting point is 00:37:45 And I guess they draft up notes that the hiring committee reviews. But who's the actual decision maker in these processes? Right, right. So we should talk. there's a sorcer. There's also a different person called a recruiter. I forgot to mention them. But usually the source for someone who finds you, they typically will hand you off to someone called a recruiter once you get into the process, once you get through the phone screen. And this person is a person that you're going to be doing the negotiation with. The person
Starting point is 00:38:09 is going to be organizing your loop. The person is going to be advocating for you in front of the hiring committee. So there are obviously many decision makers. There's a sorcerer who's just looking at your LinkedIn and deciding whether they should contact you. There's that decision. There's also the decision of the initial phone screener, was talking to you at different levels. That could be, again, that source are doing a multiple choice question, or it could be an engineer who's giving you a phone, like a coding phone screen. Then there's the hiring committee. So the committee makes a decision based on, and usually it's driven by consensus. So, but sometimes we would have to fall back into voting. But the consensus
Starting point is 00:38:46 would be established of whether or not this person should be hired at this level or whether we should do a follow-up or whether we should drop the person from the process. And then, again, like I said, there's this decision being made generally as a consensus among two or three engineering directors who are, you know, who are above us making that final call. And those folks would operate mostly in consensus, but sometimes they would vote. In the hiring committee, have you ever seen cases where there was some obvious bias? Maybe someone's son happens to land in the hiring committee of the father or something like that? I've never seen an experience where there's any kind of overt nepotism or bribery or anything
Starting point is 00:39:30 that's really exciting like that. But I have seen cases where referrals play a huge, a huge role, whether or not the referral comes from somebody who's very senior or whether or not someone has actually showed up in the room in the hiring committee. So sometimes there's a friend or there's someone who's worked with this person before and they will show up and advocate for you in the room and to the hiring committee. And that does make a big difference. So if you can find a referral, I know this is not news or to anybody, but if you can find
Starting point is 00:39:57 a referral, you can find somebody who knows you and who will be willing to go and spend their time in a meeting that will make a big difference. When I worked at Meta, I mean, referrals and as a low-level engineer, they just kind of felt like this thing where I just fired it off and forgot about it. but are you saying that at a higher level, like the level of the person matters and to the point where they can even hop into the hiring committee, is that right? For sure. So, well, yes, for sure.
Starting point is 00:40:28 The level of person who's providing this advice is very much matters. So if it's a VP or a director who is referring this person, they understand that their reputation is on the line. They are not just passing through someone they found on LinkedIn to this process. they are they I've directly worked with this person most likely and are willing to put their personal reputation on the line to to hire this person that's a big deal. I will say that referrals of course have varying quality. So we talked about level also the content of the referral. So if it's like, hey, I knew this person in school, like maybe consider them is very different than I work with
Starting point is 00:40:57 this person. They have this quality, this quality, this quality, and that's why you should hire them. And so for certainly when you are asking for a referral, especially if the person has worked directly with you, you should provide information to them. You should like write the referral for them, provide them information about that they should pass on to the hiring committee. And we would certainly look at that. So we would read through those referrals and understand whether or not this is just somebody who happened to come across one of our employees. And that's how I got referred or someone who worked directly with them. And if it worked directly with them and they say relevant things, that makes a big difference. And I would say the biggest
Starting point is 00:41:27 difference it makes is when you're on the border, when you're on the bubble. So if you are, you know, maybe you flubbed a couple of interviews. I think you think this is my, my situation. So when I applied, I flubbed a couple of the interviews, especially in the phone screen stage and I got a follow-up and I'm pretty sure I got the follow-up because I had a referral from somebody that I was in school with who worked directly with me. And so thank you. Thank you. Nathan, I appreciate it. Let's say I did relatively bad. Like I probably would not have passed. Not not terrible, but it's pretty lukewarm from everyone in the room at best in the hiring committee. But my referral is the strongest referral you've ever seen from a VP. Let's say at their
Starting point is 00:42:08 previous startup, I was their chief of staff and I was really organized and I did an excellent job. And then now they're a VP at Facebook or something like that. And then that person comes in, guns ablazing, would that type of referral make me pass in that case? So typically, referrals are going to be helping you on that bubble. This is what I was saying earlier. So it's really about whether or not you're going to get a follow up interview. I have never seen a case where where there's a general consensus that we should not hire this person, but yet the referral results in the beginning of hire. I think that may happen more at leadership levels where the kind of people that you bring from your previous jobs, that could be very sensitive to that. And leadership
Starting point is 00:42:50 hiring is a whole different ball of wax. But on the engineering side, I've never seen a case where there's almost a unanimous consensus that we should not hire this person. They don't meet the bar. And suddenly a like VP comes in and then is able to push the committee to hiring them. I haven't seen that case. But I have seen the case where the VP will be able to, or whoever it is, will be able to push the committee into giving a follow-up, or maybe multiple follow-ups, right? And so I think that you, there is, you still have to perform in the interviews as an engineer. But if you have reached like a senior manager or director level, I think that it is a little bit more about who you know sometimes than your raw performance. I will say that a good hiring process is not like that.
Starting point is 00:43:28 So good hiring process is one where you have identified what makes people successful inside the organization and then the hiring process is evaluating that and people are making a non-biased decision. But I think the number of decision makers is smaller as you move up and more influenceable by, you know, by those around them. One thing that I think you can only really see with experience and you worked at Meta for quite some time is I'm always curious, what is the correlation between someone's performance on interviews and their downstream performance at the company. And I know that you've been involved in hundreds of interviews and you've seen people go and enter the company. What would be that correlation? Like, how often do you see that
Starting point is 00:44:11 that person smashed interviews and they're doing excellent at the company or maybe they're off? So what we have looked at is not so much in terms of the number of interviews. So they succeeded or failed, but rather the confidence level. So the confidence level, we oftentimes, people assess the interviewer's confidence level. You would put in a hiring decision, a level decision, and like how confident you are. That confident decision does correlate with someone's future performance. And I think what that goes to show is that people, there is some sense that the interviewers are sort of applying to their, even there's a rubric and they try to structure it as much as
Starting point is 00:44:46 possible. There is this kind of sense that they get from whether or not someone be successful. And that is predictive of future success. And it makes sense, right? We, you know, if you've done hundreds of interviews as a calibrated person, you kind of know what good looks like. It may be hard to define and you try to define it as much as possible. It reduces bias when you do that. But ultimately, sometimes it comes down to these kind of feel things. I will say that certainly there have been people who rock the interview and don't do well.
Starting point is 00:45:13 And certainly people who are kind of rocky in the interviews and they do great. And I think that what that shows you is what we're talking about earlier. Interviewing is a skill. So it is not the same skill as doing the job. And unfortunately, in the world we live in, you do need to spend some time getting good at the interviewing skill. We talked earlier about the rubric that those interviewers are trying to fill out. And I'm curious for the, the behavioral side of things. What does that rubric look like? So every company is a little different. A well-run company, especially big companies, oftentimes they hire PhDs in industrial psychology. They're called selection scientists. And what they have done is they've
Starting point is 00:45:48 assessed, they've gone around your company, they've talked to different people, they've tried to understand what makes an engineer or whatever the role is very successful. And they've codified those things into a set of signal areas that they look for in the behavioral interview. So at Meta, there's five of them. They are driving results, embracing ambiguity, resolving conflicts, growing continuously and communicating effectively. Every company is going to have different ones. They might purely just be the company values, and we can talk about that. But for example, at Meta, those are not the five company values at Meta. So you should certainly talk to the recruiter as you're preparing for the interview and get this rubric in advance. It's very important
Starting point is 00:46:23 if you can get it or go on the internet, look for it. So these, you know, whatever, five to eight things. Generally, they fit into a broader set of categories that I talk about in the book that I call signal areas. And there's eight of them. And so when you're working on your stories and your preparation, you need to have this rubric in front of you as you're thinking about your stories. And then you're categorizing your stories based on these signal areas. And then what you're doing inside the interview is this decode, select, deliver, loop. This is your core operating system when you're inside of a behavioral interview. When you're listening to a story, you're understanding decoding.
Starting point is 00:46:58 what is it why are they asking this question what is what is it they're interested in and it's probably one of these eight areas or something related to their to their company values and so if you can identify that then you can select a story which is appropriate and fits that you know delivers the kind of signal that the interviewer is looking for and then you can deliver that in some kind of engaging way and that's your core loop decode select deliver so it is really important that you understand what these rubrics are oftentimes a recruit will give it to you and at a smaller company it's a lot harder they may not have thought about this at all they may not have thought about this at all they may not have structured their, you know, their behavioral interview process with any kind of rubric. So there, I think you rely on company values. You also rely on conversations with the recruiter. Usually at smaller places, you may have even talked to somebody on the team before you get to the behavioral interview. And I think you should ask them questions like, what makes engineers successful in your company?
Starting point is 00:47:47 What do you look for in the hiring process? And then take that and build your own little sense of what's valuable for that company and then use that as you're going through your decode, select, deliver loop. That decode part is so important because, I mean, I've also been an interviewer for hundreds of interviews. I did a bunch of engineering management interviews as well. And it's interesting is a lot of candidates, I feel, they would tell me something, and I'm looking for a signal. And I ask a very targeted question. I say, can you tell me about this?
Starting point is 00:48:21 and then they don't get and they talk past it or they continue on their their spiel. I thought you're missing opportunity. Help me, please help me fill this out. I've got a blank spot here. I'm trying to fill out. I asked you the specific thing, but you're continuing on some rehearsing. It's actually like a mutual exercise in helping fill out this rubric. So yeah, I think that's so important to interview to what.
Starting point is 00:48:51 what they're actually looking for. And then your job as the candidate is to sort of tell the story from a perspective, like you would build a trailer out of a movie, different trailers. Robert Hamilton, the PM behavioral coach talks about this. And he says like, well, this movie may have some action parts, may have some romance parts, right? And you can sort of remix the trailer in different ways to see what this movie is, right? And at the same way with these stories.
Starting point is 00:49:11 So when you have a story, it may have a part about ambiguity. It may have a part about communication. It may have a part about conflict resolution. And so you can take the same story. And in fact, you probably should take the same story. Like I said earlier, you should identify what are those core stories of stories you really want to get out and be able to build a movie trailer, which sort of fits the question that they're asking about. And you need to do that early, right, to your point. So you can't be that in three, five minutes in, that then we're starting to get to the ambiguity part that the person asked about ambiguity.
Starting point is 00:49:40 It needs to come up up front in that initial context setting. And this is the way that, you know, that you are internalizing, you being a partner with the interviewer. I think people forget about that. that like you said, the interviewer is trying to accomplish a task, trying to evaluate you, you need to be a partner in that and you need to help the interviewer get to the signal that they're looking for. You mentioned tailoring your stories and your experience to the specific values of the company. And I was thinking what might be interesting.
Starting point is 00:50:08 We could go over some concrete examples, maybe with some hot companies right now, like Open Aion Anthropic. And, yeah, I'd be curious to hear what you see in their values. and how you might mold stories to help people who are looking to get hired at these companies. Yeah. So the first thing I would say encourage people to do is first understand your stories from the perspective of these eight core areas that I talk about because most company values come, we can be boiled down into these eight different areas.
Starting point is 00:50:38 We could talk about them at some point. But inevitably, especially for newer companies like these AI companies, there's some part of their company values that don't fit within that. So for example, Open AI has this one that's called Act with You. humility. Really what that means is growth. That's my one of the eight areas. Do you respond well to feedback? You know, do you, do you, you know, are you, are you seeking to improve yourself, proving the people around you? That's kind of the same thing. But they do have one called feel the AGI, which is not really one of my eight areas. So you'll need to understand what that means for them.
Starting point is 00:51:08 And so what that means to them is that you are very optimistic and positive about what AGI and what AI could do for the world. Now, Anthropic has one called hold light and shade. And really what they're trying to assess there is that you can understand both the positive and the negative implications of AI in the future. And so for me, you need to understand what the cultural zeitgeist is of this company that you can assess via their company values and by researching them before you go in. So how might you do that, right? If you are telling a story about how you leveraged AI in the past to Anthropic, you would really want to mention how you thought about the potential negative implications of this project from an AI perspective. How did you go about mitigating those?
Starting point is 00:51:49 How did you go about assessing those? And if they don't hear those things, they're not going to feel comfortable about hiring you, hiring you. And likewise, on OpenAI, if you are not somebody who's very AI forward and very much excited about new domains that we can apply AI to, they're not going to be as interested in hiring you. So when you're reviewing your stories, you need to understand what every behavioral interviewer looks for. Those are those different areas. Things like ownership, handling ambiguity, conflict resolution, the things that we do on a daily basis, but also mixing in, what are those specific things that are that are unique to their company? We covered how to avoid getting down-leveled, but I'm also curious before we kind of leave that
Starting point is 00:52:29 kind of topic, what are the most common mistakes that people make in behavioral interviews that lead to worse results than they should have? Yeah, let's stay focused on senior engineers for a second because I think that they are slightly different. So the number one, what we talked about before, which is inappropriate choice of stories. So you didn't choose stories that fit the appropriate scope that you're targeting. So that's number one. I would say the other one is usually as you're more senior, you're a better communicator.
Starting point is 00:52:56 And so you might talk a lot. So this happens especially for manager loops. Oh, yeah, like, let's be talking about this project. And da-da-da-da-da-da. Use with talk, talk, talk, talk, talk. So this sense of giving around too much context is really common. And the key there is something like you should only give the kind of context, which is required for me to understand the behaviors.
Starting point is 00:53:14 Again, that's what I'm assessing you on is the behaviors that you've done in the past. and if you give me too much context as relevant for this, then you're just using your own air time. You're wasting your time. And another guideline there is when you're, even if you are talking about the middle part of the project and what you did, if it's been like 30 seconds since you have told me something that you did, like some kind of action,
Starting point is 00:53:36 if someone of a verb is coming into this conversation, if it's been that long, then you should rethink that. Like maybe I'm providing too much content. Too much technical detail, too much backstory, too much asides, whatever it is. You need to keep the, you know, keep the, keep the action coming. Keep the work stories are just not that exciting. Okay.
Starting point is 00:53:51 Let's just be honest. Like, stranger things versus like me listening to a behavioral interview. Like, I'd rather watch strange things, right? So I think people want to, want to be, they want to see action and movement in the story. So keep it, keep it moving. Another one that's really common for senior engineers is opening themselves up to uncharitable interpretations. And I call this one, the opposite is thinking defensively.
Starting point is 00:54:11 You need to think defensively. So in this, in this kind of senior role, it's very risky to bring people. on, bring leaders on. They haven't a huge impact on the team. And so interviewers are very risk-averse. So if you start presenting and telling stories like, well, you know, the code base had a lot of technical debt, so we decided to do X. Sounds like a great story, right? Hey, you're, you're somebody who solves technical debt. But if you're the senior engineer in the room, then like, how did we get this technical debt? It's your fault, right? So I think this kind of, how can my stories be interpreted as unfavorable is really important for you to consider. And the way around
Starting point is 00:54:44 that is to make sure that you are compensating when you're telling the context in the story. So it could be that like we were a startup. We needed to close, you know, our next round of funding, therefore we decided to take on this technical debt. And then it was our role to solve it. And I decided to prioritize it because XYZ. So here we are giving some kind of thinking or backstory or judgment piece to how you ended up in this situation. We touched on it briefly before. but another one is not talking enough about the non-technical parts of the work that you do. Obviously, technical part is super important. You need to establish yourself as somebody who can solve hard technical problems.
Starting point is 00:55:20 But if you're a senior engineer or a staff engineer, principal engineer, a lot of what you do is working with people, how you mentored, how you organized the roadmap, how you resolve conflicts, how you worked across teams, how you managed up. So those parts of the story is super important. Other thing is that oftentimes you're telling stories that are very long. Okay. So you're talking about, especially a principal engineer, they're telling stories that are often multiple years, two, three years worth of refactors or some, you know, large product build in a new product space. So you need to have your stories well organized. And you need to understand what's really important for the listener out of that story. So I recommend people have some kind of table of contents at the very top, which requires you to understand what's important. So you could say something like,
Starting point is 00:56:01 well, some business contacts and this is why I'm doing this thing, da-da-da-da. And then you say, oh, yeah, there are like five interesting parts of the story, you know, how I initially. the idea with management, how I aligned the stakeholders on the technical approach, how I solved some difficult technical problems, and like how we did this very complex rollout over, you know, multiple, multiple years, something like that. So now we sort of set the stage for the conversation. And then I can tell a longer story, keeping it organized in these different verticals. And it also gives me a way to come back to them. So if I'm a candidate and the interviewer is peppering me with follow-up questions and they're interrupting me, which is super common for these
Starting point is 00:56:34 senior interviews, then I, I'm a senior interviews. then I can always come back to, oh, you know, remember that part? I was telling you about the hard technical problems. Like, let me just go back to that. Then you can bring the listener back to the most important part. So that story organization piece is super important for senior candidates. We did talk very much about choosing those stories. And I did say that the most important thing is scope, which I don't think is immediately apparent to most people who've thought about behavioral interviews.
Starting point is 00:57:00 Oftentimes you would think, well, relevance is the number one thing. I have to tell a story which fits the question. that they're asking, and that's very logical, right? But like I said earlier, the most important thing is that you get out of the behavioral interview, having told the stories that showcase your impact the most. So scope is the number one thing when you're choosing a story. How can you fit a big scope story into the question that is asked? Number two is relevance.
Starting point is 00:57:24 Obviously, you can't tell a story about, you know, sometime when it wasn't very ambiguous if you're being asked about ambiguity. The third thing is recency. So, of course, you know, newer stories are more important than older stories. I would rather hear a large scope, relevant story from a senior engineer versus someone that's very new. So recency is not the most important thing. And the guideline there is something like two to three years for sure is okay.
Starting point is 00:57:50 Beyond three, four years, now you have to have a really good reason for telling that story. And of course, this scale increases as you get more senior. So if you have a 30-year career and you're applying for a principal role, then telling a story from 10 years ago, probably isn't that bad. And the last one is uniqueness, which is something. some people don't often think about, but how can I tell a story that I haven't told already? This becomes super important for interviews where there are multiple behavioral rounds, where you're likely to answer multiple, tell me about a time kind of questions.
Starting point is 00:58:19 So maybe the question in the like project deep dive might not be the same story that you use when you're just asked about an ambiguous project in the general behavioral interview. So thinking about how you can balance uniqueness across the portfolio of behavioral interviews that you're being given as this loop is. important. And you said that scope is more important than relevance. Is it like let's say I'm in a behavioral interview. I'm giving my stories and it almost reminds me of a politician where they ask a question and I I have my rehearsed thing that's not exactly what they asked but it's filling in the rubric. Is that you're saying that's best as opposed to say that is best. That is best.
Starting point is 00:59:00 Right. Right. So be like a politician I guess is unfortunately what I'm advocating that you do. Because I think that, again, you want to leave the interview, having showcased the ways that you have delivered business value, solve problems, done the things you do as an engineer, the best, right? And if you just stay focused on answering their specific question, for example, like a question like, we're talking about a time you had a conflict with a product manager. Maybe you do have a story that you had a conflict with a product manager, but maybe the bigger story is a conflict with the director of engineering or conflict with your direct manager. So what I would do is I would try to pivot that story into the one that is larger.
Starting point is 00:59:40 And they may constrain you. You know, they may come back to it. And then you're stuck telling the smaller story. But what I would do is I would showcase that you have this other story. So you could say something like, I did have a conflict with a product manager and involved this and this and I was able to overcome that conflict by compromising on this. You know, I could tell that story. But there is this other story that I could tell about how I had to go through a longer
Starting point is 01:00:01 conflict resolution experience where I had to collect data and I had to. you know, collect other people and we had to have multiple meetings about it. That might be a more interesting story. I can tell that one. So you can pivot the conversation focused on conflict resolution into a story that might fit, fit better for what the interviewer was actually looking for. They may or may not really care about when you had a conflict with a product manager. They might just be collecting conflict resolution signal.
Starting point is 01:00:25 Let's say you're in the middle of the interview and you're trying to figure out, am I talking for too long or is this person still with me or should I? am I saying the right things? How often should the interviewer be talking? How often should you be talking? So they're a different style of interviewers. So some interviewers really are listening. I tend to be that kind of person where I would, interested in what I think, interested in what you think is interesting. So, and I'm assessing you based on what you think is interesting and where you're taking me. And I'm getting a lot of communication signal out of that. But some interviewers are not like that. They are, they interrupt you frequently. They look at, they want to look at, pick out some part that you mentioned and like turn it
Starting point is 01:01:03 over a couple times in their hand and then they can get back to you. So they may have a lot more follow-up questions. They may interrupt you a lot more. Or they may switch questions. They may collect a little bit of signal on this question and then move rapidly to the other one. So I think you'll figure out which kind of interviewer you have pretty quickly in the interview and you should be emotionally prepared, especially for the second one.
Starting point is 01:01:21 This person who interrupts you frequently can be kind of jarring for you and you can think, oh, I'm failing. I'm not doing the right thing. But no, you're just getting an interviewer who likes to interrupt people and likes to bounce around. But to answer more specifically your question, I think you can look for for science. So this is where you need to use your human part of your brain, not just your, you're still structured and organized part of your brain. But you need to assess, like,
Starting point is 01:01:40 are they looking at me? Are they taking notes? Are there any kind of indication that they're, that they're engaged? And if you notice some lack of engagement, then I would pause and ask them, is this what you're looking for? This is what I was about to say. Like, is that still relevant? And give them this opportunity. A good interviewer is willing to interrupt you. A good interviewer, a calibrated interviewer or someone who is confident of what they're doing, they will be a little rude to you because they are looking, again, they are looking to acquire that signal and they are willing to go through a little bit of social awkwardness in order to acquire it. But some interviewers aren't that good. And so you need to make that easy for them to be able to stop you, which is why I recommend
Starting point is 01:02:14 not talking for more than, you know, it's two to four minutes. If you're over, if you're talking for more than four minutes, five minutes, you got to be really good at giving a monologue like that. It better be really interesting for the, for the listener. And you probably, you probably should know what you're doing if you're talking for that level of time. When it comes to interview prep, I mean, a lot of what you said sounds like there's a difference between the levels. Senior engineers make different mistakes than junior engineers. And I imagine the weight of the behavioral interviews importance differs across the level. Sounds like as you get higher up and higher up, they add extra behavioral interviews.
Starting point is 01:02:54 So I'm thinking if someone was preparing for interviews across those high-level buckets, How would you recommend they split up their interview prep time across coding, system design, and behavioral? Most people are spending way too much time on coding and not enough time on system design and behavioral interviews because those are the more murky ones to prepare for. However, I will say that junior engineers, the most important signal is going to be technical. So making sure that you nail those coding interviews, mailing the system design interview. It's going to be the most important. And then the behavioral interview, the key to focus on is your thinking, your motivation. because you may not have a ton of accomplishments to lean on there, but you can lean on what you thought about or like what kind of ideas you had or things that you tried. Maybe they didn't work. So those kinds of like signals of what my future performance could be or my future impact is going to be super important for junior engineers. For mid-level engineers, I think you need a balance. I would say that AI is changing this game in the past. I think you could still focus even as a mid-level engineer only on the technical parts and just make sure that you didn't flub the behavioral. I don't think that world is a
Starting point is 01:04:00 exists anymore. Number one, there are so many candidates in the market with so many layoffs recently that you need to shine across all different interview types. And the second thing I would say is more and more that technical work is being done, you know, by an agentic coding experience. And so we are looking for mid-level engineers who can own problems into end. And how do you see that kind of ownership? You're going to see that in the behavioral. We need mid-level engineers who are excited about growing and learning new things because the technology and the approach to engineering is changing so rapidly. And how are you going to assess that? It's going to be assessed in the behavioral interview. So I would, I would balance, more balance your time, right? The beginning part of the
Starting point is 01:04:33 interview process that we talked about before is often some kind of coding assessment. So you need to get your coding interviewing practice in early. But, you know, once you get that onsite schedule, or ideally even before that, some weeks before that, you have spent some time thinking about your behavioral questions. You've spent some time identifying the core stories from your past that you'd like to tell. You've looked at their values. You've looked at the rubric that you find for the behavioral interview. You've made sure that you have some stories that fit each one of those key areas that they're going to be asking you about. And then once you get to senior and above, a lot of it's going to come down to the behavioral interview. So like I said before, first thing I would
Starting point is 01:05:07 do when I would look at a staff level packet is I would go to the behavioral interview. There just aren't that many different ways to design like a web crawler in a system design interview or aren't that many ways to solve two some and a coding interview such that I could see whether or not someone is a staff level or just a senior level. And I would go directly to the behavioral interview to see what the organizational impact is, what their level of influences on others, how they resolve conflict. I would look to see what scope of projects they've been able to accomplish and what level of business impact they've been able to deliver. And that would be how I would determine whether or not they were truly a staff engineer. And like you mentioned at that, that, you know,
Starting point is 01:05:45 super senior like staff plus kind of percent principal or distinguished level, they're adding additional behavioral interviews and oftentimes are looking at specific things, things like how you work cross-functionally with partners. They may give you a PM, for example, or another person from a cross-functional partner that will interview you and see how you work with others. Or they're going to be wanting to get more information about one of your bigger stories, one of your bigger projects that they're going to give you some kind of project deep dive interview where you walk them through some technical and organizational challenges you've
Starting point is 01:06:15 solved in the past. And so those become the differentiators and the technical ones become kind of like checkmarks. Like you have to pass, you have to get over the bar. But really what's going to get you hired is going to. be shining on those behavioral sides. So certainly a slide, I would say that most people underinvest in behavioral interview. So it's probably going to take you at least a few weeks to perform well. And if you are at that staff or above, I would say, you know, start when you start doing your lead code. Start thinking about those past stories. Start working on how you position
Starting point is 01:06:47 them, get some feedback, go do some mock interviews, at least with a friend, if not with a professional. and especially if you're going to be applying for a fang or open eye or anthropic, one of these big companies that's very in demand, I would try to find somebody who is calibrated at that company who can give you a mock interview and give you that squishy cultural sense that we were talking about earlier and reflect back to you whether or not you're hitting the right cultural notes. When you were in hiring committees in the past for maybe more senior candidates, when you have a candidate who does okay on the technical sides but really kills it on behavioral, is that the type of packet that could go through at the highest levels?
Starting point is 01:07:31 Certainly at the highest levels, definitely. If there's a place where you're going to flub a coding interview and be okay, I think that staff or principal level or manager level, those places where we just don't expect you to be doing as much day-to-day coding. And so we would discount poor performances in those interviews for sure. I think it's much harder to do that at the junior levels. I will say that I had a candidate that I did the behavioral for. And this candidate had not accomplished a ton in their career.
Starting point is 01:08:00 The technical things were just okay. But I kept seeing glimpses of ideas that this candidate had had that maybe they weren't able to execute on or the manager didn't agree or they couldn't get it done in their organization, but they kept thinking about things. And I said, now, this person has so much like potential in this person's career. that I pushed for that person to be hired and that person ended up being a staff person eventually. And I think that that was a good indication that, you know, there is a, there's a slope that we're trying to assess. And the slope is often assessed there in that behavioral interview,
Starting point is 01:08:32 even for junior folks. We talked about some of the subjectivity in this type of interview and talking about how you talk about the scope of your work and all of those things that kind of help you with leveling conversation. But also another part of subjectivity is just how much does this person like you and their bias towards you based off of a lot of the soft influence you might have as you speak to them. And so I'm curious how much influence do you think that has on the outcome of the interview? It scales exactly with level. So with a more junior candidate, I think that at least at a big company where they've spent some time structuring these behavioral interviews and they're trying
Starting point is 01:09:13 to reduce this kind of, do I just want to have a beer? you know, with this person kind of vibe that they're collecting. They're trying to reduce that by structuring it and making, giving the interviewer or some sort of form to fill out or some clarifying what's important in the hiring decision. But as you get more senior, now they're expecting you to influence other people on the job. And that's how you come across in the meeting. Are you confident? Are you comfortable?
Starting point is 01:09:36 Are you able to hold on to this kind of like casual excellence, right? which I think is very much a cultural quality that Silicon Valley has in particular, this idea that I can kind of show up and I look cool and I look, not look cool, but I look calm, but yet I'm still very competent and can sharply discuss things and deliver things. I think they are looking for that kind of signal and it's definitely subjective. And so I think your ability to connect with the interviewer in the first few minutes, if you come in and you're disheveled or you come in and you're nervous and you're not able to be present in the meeting, well, that's part of the signal they're quiet because you're going to have to
Starting point is 01:10:15 show up into meetings and be put together and be confident and be able to stand in front of the CEO and deliver, you know, deliver good news or bad news or ask some questions or whatever. And they are looking for somebody who will do a good job with that. And they're, you know, this is a high pressure situation. And it's an interview. You're going to be in a high pressure situation at work and they're assessing you there as well. So I think this is where you need to understand the cultural expectations of your companies that you're, that you're applying for. in different countries have different expectations around leadership and hierarchy and how they approach
Starting point is 01:10:46 things. I think we're talking mostly about like a U.S. centered kind of Silicon Valley centered or associated places, Seattle, New York, those kinds of culture. And that place is one of, we need to be able to start the meeting with some kind of playful banter, you know, and then we continue with like hard hitting pieces. But sometimes I'm self-deprecating and I kind of part of that and we laugh about a few things. But then we're back in it and we're doing this like intense things. So that's super common for those environments. Other countries, other companies, they may have different expectations. I think you need to understand what those are before we go in. Let's say someone is, if you're a staff engineer, they're not necessarily the most, they wouldn't
Starting point is 01:11:24 describe themselves as a people person, but they want to come off strong in that interview. How would you reverse engineer how to represent yourself strongly in terms of all those soft influence type of things? So the first thing I say is that the inside always comes out in outside. I know you don't want to hear that, but the reality is what you believe about yourself, what you believe about others, really changes how you present yourself. So the first thing I would say is it is not just some list of things that we need to do or a checkbox stuff that you kind of put on. It's not a mask that you put on. You need to change your internal beliefs. And Sam Lesson has this book just released about a Silicon Valley etiquette. And he did this podcast recently where he talks
Starting point is 01:12:05 about the importance of lowering your own heart rate before you go into the conversation. So Yes, this might be your like one and only shot at this job. It's possible. Oftentimes, that's less the case than the most candidates believe. So sometimes we think like, oh, this is my one shot of getting this company. Well, if the company's going to be around for a while, you probably have other shots. So don't put so much pressure on yourself. I know it's hard, but that is the reality.
Starting point is 01:12:27 You need to tell yourself, give yourself an internal belief structure that makes it okay for you to make mistakes in this environment. You will come across a lot more calm. The second thing I say is try to try to understand what, and it be. empathetic of the other person. So again, this is an internal thing. Believe that the other person is looking for a great engineer, a great manager, whatever it is, whatever the role that you're applying for. They're looking for somebody who's going to do really awesome. They really want, they want to find that person. They're spending their time interviewing you. They really want to find somebody who's great. And they're not just looking to nitpick you and like throw you out
Starting point is 01:13:00 and judge you. Right. So I think this kind of internal belief where you believe, you know, this person is is not my enemy. This person is is a human doing their job. I'm I would love to do my job alongside this person. Let's have this great conversation. So that's the first thing. You have to start on the inside. If we are looking for other things, then I would say how you show up physically. So what you're wearing, go that like one notch above.
Starting point is 01:13:24 That's classic interview advice. What's in your background? So, you know, how does your room appear when you're doing a video call especially? How are you expressing care and interest in the person in the first few minutes of the meeting? So if you come in and you're just waiting for the other person to say something, this is a very, taking a very passive role and you're showcasing that, you know, maybe you're not ready for these kinds of more active roles where I need you to build relationships with other people. Show me that you can be, you may not be like the most extroverted person, but you probably do value
Starting point is 01:13:57 people in some way. People are probably important to you. You know, your mom is important to you. Maybe your significant person. There are people are important to you. And so let that come across in that first few minutes, hi, how are you? I'm doing good, you know, or I'm interested in. I'm excited to be here, right?
Starting point is 01:14:10 You can express enthusiasm, even if you're, you know, not the most extroverted person. So those first few moments, the brain is really looking at that, like, kind of just figuring out. It's just the kind of person I want to be with. And you're making a lot of, they're making a lot of split second decisions. And so how you show up in those first few minutes are important. Practice that. I practice that with your mock interviewers. I don't just jump right into the questions.
Starting point is 01:14:34 Practice that kind of, you know, early, early part. Make the other person feel comfortable. Sometimes the interviewer is nervous too. Actually, giving a behavioral interview is quite complicated, quite difficult, I would say. It is hard to engage the person in some meaningful way, ask relevant follow-up questions, but making sure that you're collecting the information that you want to collect, also making them feel comfortable so that they give you the best signal. Also, the behavioral interviewer is sometimes a hiring manager or some kind of leader in the organization.
Starting point is 01:14:59 And so how they are coming across in the meeting is affecting the candidates' perception of the company and a perception of the team. So, you know, have some empathy for that, for that person who's given this behavioral interview, make them feel comfortable, make them feel like you're at ease. How you do that is by changing first what you believe about the situation. Who do you think would perform better on average in a behavioral interview? Someone who is extremely curt and cold, but excellent. Everything you ask them, they give you the right words, really concisely, great stories, but they're very, they're not there to be a friend. They're kind of cold and they're silent and they wait till you ask a question.
Starting point is 01:15:42 Follow up questions. They say no follow up questions. Okay. Thank you for your time. Or someone who's very warm and bubbly and oh, how's your day? Okay, let's get into this. Oh, I hope I do well. And they kind of build some rapport with you. And then they do so-so on the actual stories themselves across the body of people who conduct behavioral interviews, which Which one do you think would do better on average? Well, that's the key. Who conducts the interview? So if I'm connecting the interview, the second person will probably be doing better because I like
Starting point is 01:16:16 to engage. You might have noticed that, right? I want to get those more people sides. So this is where when you say building rapport, building rapport doesn't mean that you're bubbly. Building rapport means that you are connected to the other person. So you need to understand in that first few minutes, like what kind of a person is this? Is this a person who wants to be more businesslike and wants to assess things in a more, you know, of cold and calculating way, fine, that's okay. Or is this person, you know, somebody who will
Starting point is 01:16:41 kind of chop it up with me in the first, in the first few minutes. So I think you can, you should start on a positive note. I think you should start energetic. You should start, you know, believing that it was like some excitement, showing excitement to be there, but respond to the other person and how they, you know, how they present themselves. They may, for example, if this is someone who doesn't even ask you for an introduction, doesn't even ask you for tell me about yourself. They may jump into, tell me about a time when you had an ambiguous problem. Well, you know exactly who you're getting now. And somebody who just wants to go down the list and bang out the signal and be very efficient.
Starting point is 01:17:13 And so you need to match that and be very efficient with what you say. But if the person starts two or three minutes of weather, sports, you know, how you feel in? How's the rest of the interviews going? Like, you know you have a different kind of person that you're talking to. And so you need to match their energy. When it comes to these subjective parts of the interview experience, what do you think is more important? the first impression or the last impression. Do we have to choose?
Starting point is 01:17:41 Like, why do we have to choose? So let's knock it out on the beginning and the end. But if I'm forced to choose, I would say the beginning. I think most of the time I am making a decision within the first 10, 15 minutes of the interview about whether I'm going to hire the person. And it's because I have been asking usually my biggest scope questions. Tell me about your favorite project. Tell me about your most ambiguous project.
Starting point is 01:18:00 I'm about something that you're really proud of. And then I'm seeing what they're saying. And if I would like to have that kind of performance replicated in my organization, then the rest of the interview is more like, let me check the other things. Let me check conflict resolution. Let me check growth. Let me make sure that this person is going to be successful. But ultimately, I would love for them to replicate their past success in my organization. So if I had to pick one, I would pick the beginning.
Starting point is 01:18:20 But you can rock the end. Why not? And the most important way to rock the end is to have relevant questions for the interviewer. And people oftentimes forget about this in their behavioral interview prep. They spend all the time talking about their stories and they get really excited about. telling answering questions but then when it comes to uh you know a question that uh questions they have for the interviewer they come up with something like tell me about a day in a life of the engineer like the day of life of the engineer is pretty much the same across the company okay you know it's like hey we've
Starting point is 01:18:47 go get up we do some work go to meetings it's just not that interesting of a question so i think if you've thought deeply about the team about the organization about the product about the company and then you have some question which is helping you decide whether or not you want to work there the interviewer is assessing you on that even and so you can leave the impression that you are are engaged in the process, you're excited about the role, you're really evaluating whether it's right for you. That's a great way to leave the conversation. What percent of these interviews? Because you mentioned the first impressions, more important if you had to make the call. What percent of interviews do you think the result is decided
Starting point is 01:19:23 within the first 20 percent of the interview? Yeah, so lots of social science has been applied here. I've not seen any social science applied directly to tech interviews, and sometimes you cannot apply like cross-apply, you know, interviewing at a fast food company to interviewing at a tech tech company. But the research says something like in the first 15%, right, the first like 10 minutes of the interview, most maybe like 40% of the decisions has already been made. And I would say that that happens for sure in our experience as well as, you know, in engineering. Again, I'm, it's rare that I don't want to hire you in the first 10, 15 minutes and then suddenly you say something at like minute 38 that's making me, oh, I've got, I changed my mind. I think it is common for me not to know,
Starting point is 01:20:08 right? So for me to kind of feel like, I'm not sure, let me think about it. And then when I go back and I would write the notes down, I would consider them according to the rubric, which is the goal of the rubric, right, is to shift our decision making out of this initial gut response and into something which is more cerebral left-brained. And there would be times when I was not sure, and then I would make a decision later. But if I've made a decision, in the first 10 minutes, it's pretty hard for you to overcome that. And most of the time, it's because you're choosing the wrong stories. Or I can clearly tell that you have not done work at the level that we're expecting for this company. Or you can't communicate very well. So you can't
Starting point is 01:20:48 tell stories very well. And that's giving me, for one thing, usually means I can't collect enough relevant signal on the other axes to hire you. But also, I know that if I hire you into my organization, like you're not going to be a very good communicator. I guess a lot of people, I've experienced this as well too, where you're in the interview and it's not going so hot. And then halfway you realize they're zoning out because they've already decided that you're not getting hard. So that first half is so important.
Starting point is 01:21:19 Another interesting thing I wanted to fall upon is it sounds like that last few minutes of the interview where they say, hey, do you have any questions for me? This sounds like a not evaluative part of the interview. but it actually is. And you should continue to sell yourself by saying, hey, I ask questions that matter that are important. I am aware of the things that are important.
Starting point is 01:21:44 And I'm asking about those. So what are good follow-up questions to ask to make sure that you get the most out of that section? Yeah. So one of the themes here in our conversations, everything is evaluative. So the early conversation with the recruiter is evaluative. The end of the behavioral interview is evaluative. The like hangout.
Starting point is 01:22:01 chat with the hiring managers evaluate everything is evaluative and I think that makes sense that's part of life but yes definitely so I think first of first off you should understand what's important to you so what do are you concerned about the like long-term product prospects of this company if that's concerning to you why don't you ask about that if it's if what's important to you is career growth and a manager that's going to be uh you know supportive of of your promotion and and you're talking to the hiring manager that's key then I would ask about that tell me about a time when you tell me a story about how you help somebody grow from my level of to the next level, right? So that's the story that you want to hear. Understand what's important
Starting point is 01:22:35 to you. And it could be about the technology, although I think that those tend to be a little bit more on the junior side. If somebody's asking me about what kind of stack we use or how to overcome this particular technical problem, to me that feels a little bit more a junior, although if, you know, maybe in an AI context, that might not be. So like you could ask a question about in a model construction or evaluation or something like that that could be really important for you to join the company. You could ask about the role. So often Sometimes the one that I really liked would be something like, tell me about what makes this role really successful. Like someone in this role really successful.
Starting point is 01:23:08 And you can get a lot of signal on how to be successful in the company. Once you get there and showcase to the interviewer that you're interested in being successful by asking a question like that. I mentioned company ones and manager ones. So I think those are your categories for choosing one, some kind of insightful question. But I wouldn't approach it as in like, how can I impress the person with a deep question? I would approach it more like, what's important to me? And then that will come across as a deep question to the person that you're talking to. But I would avoid certain things that might be important to you.
Starting point is 01:23:41 Some questions like, tell you about the conversation of this role, right? That's not a conversation that you have with the behavioral interviewer. Or like, how is the free food? These things might be important to you, but like this is not the time to talk about those things. I think it needs to be more related to, you know, something that the hiring manager also or the interviewer also cares about. One last thing, I think on behavioral interviews, we did a lot of stuff on behavioral here, is there's this idea of storytelling that kind of unifies everything. If you can storytell well, you're going to do well on your behavioral. You're going to do well when you're advocating for yourself actually on the job.
Starting point is 01:24:20 So I want to get your thoughts on how to tell stories well. what are the most common ways to get the most benefit with the least amount of time? Yeah. So a story has to have an arc, has to have some at a beginning, middle end. It needs to give the person, whatever the story listener is looking for it. Maybe in some kind of novel, we're looking for entertainment and we're looking for something like deeper meaning about life. In a behavioral interview, I'm looking to see if you are demonstrating past behaviors, which are repeatable in that organization that I'm hiring you into, which align with the signal areas, right?
Starting point is 01:24:55 So that's the goal. So let's just remind ourselves that is you have an sort of arc and it needs to deliver this, you know, this signal area. There's a couple of different frameworks people have talked about in the past for shortcuts for how we can get to this. And the most common moment is star, right? Situation, task, action result.
Starting point is 01:25:10 If you've looked up anything about behavioral interviews, you've definitely seen the Star method. If you, I will begin by saying, I don't love the Star method. However, if you have an interview tomorrow and you have a bunch of star stories that you've prepared, go for it.
Starting point is 01:25:21 That's great. It'll give you that arc. it'll showcase those actions. It will book in the actions you have with some kind of context to understand them and then some kind of impact or results so that they can understand why you did the things that you did. I prefer one called Carl, which is context,
Starting point is 01:25:35 actions, results, learnings. I don't think the difference between a situation and a task is like super relevant when you're telling a story. Oftentimes stories just have context, like what's going on in the business, what's happening on the team,
Starting point is 01:25:48 why I got this project in the first place. So I think trying to, you as a preparer, trying to figure out like what's the situation here and then I'm going to move into the task and what is the task on like a two year project right like with like many many many tasks really which are attached to the actions right so I think that that thinking in terms of just context and jumping into the actions is is super relevant and then I think for senior engineers star doesn't provide any kind of space for reflection or any kind of space for you know
Starting point is 01:26:15 judgment or learnings right and that's why I like adding learnings to the end of every story especially for senior engineers I'm looking to see whether or not, you can look at your past experience, understand what made you successful or unsuccessful, and then apply that going forward. So this gives you a nice and easy pneumonic, to remember to add those things to your stories. But I also think that when you're telling stories, you need to be cognizant of where you are in the interview. And I think this is another differentiator between junior interview and junior candidates and senior candidates. A senior candidate is managing the time. So they understand that, hey, when I ask some kind of big, I call it a trunk
Starting point is 01:26:52 question trunk branch leaf trunk question which is like talking about uh you know a project that was really ambiguous then you're giving you're being given a carte blanche by the the interviewer to tell a longer story so you tell a longer story but then if i ask something about like well you know who did you talk to in order to get this you know piece of information then uh to you know to do some action as part of the story then now i'm asking some kind of like middle rounds maybe i probably have some thought about who i talk to and how i talk to them is a communication signal right so i should give them something but I shouldn't give them like a complete star or Carl story at that level. And sometimes I just want like some very specific information like, oh, like tell me about
Starting point is 01:27:30 the framework that you used for this particular project. Okay, they're just kind of like checking off a box, right? So I understand a little bit of context I didn't have before. And so that's a leaf question. Just give them the answer and then move on. So I think your ability to detect what kind of question, how long the interviewer wants to listen to a response is going to be an indicator of seniority and also like an important skill for you managing the interview.
Starting point is 01:27:53 For storytelling, what do you think is more important, what you say or how you say it? So, for instance, is it the actual words that are coming out of my mouth that makes the biggest difference? Or is it my presence, how confident I am? And is there one versus the other that you'd say people should really focus on to really nail their stories? Engineers tend to be pretty structured people. And engineering interviews tend to be very structured.
Starting point is 01:28:20 even at smaller places someone will at least perceive that they are structuring the interview in some kind of rational way. And so I think it is less about how you say it and is more about what you say. So if I, even if you came across confident and positive and encouraging and like some of that I would love to work with, but if somehow I did not hear that you were handling ambiguity in some kind of structured way or that you were applying some kind of conflict resolution framework to the conflicts that you had, then that interview is not going to go well and I'm not going to be able to support hiring you. So I do think that it really does come down to substance. I think that's the most important thing. Form follows function in most engineering environments.
Starting point is 01:29:04 And I think that it is the case here as well. However, I would say at more senior levels than how you come across and how you tell the story does make more impact. because we are expecting you to be telling stories like this one. For example, when the VP says, how's that project going? In the status meeting, you need to be able to tell like an engaging and entertaining, as much as entertaining as any work thing is, entertaining story about how the project is going. And so I am looking to see if you are providing interesting details, for example, like a detail that might be showcased something that, some thinking that you did or some unique
Starting point is 01:29:42 situation that you were in. Oftentimes, whether to include details is a big part of what you're going through as a behavioral interviewer. So you should only include details which helped to accomplish some tasks. So maybe the task is that I want to showcase I'm deeply technical. I want to include a few details like that. Maybe the task right now for me is the candidate is to showcase that I am somebody who can work across teams.
Starting point is 01:30:05 So I want to include the part about how the other tech lead had a bad, you know, how to mean look on his face. when I went to talk about this thing. Maybe that detail is relevant, right? Because it showcases how I push through difficulty and push back on other teams. So, yes, I think those things are relevant. I think most candidates probably need to spend more of their time on basic story structure, basic identification of what actions they did that are repeatable.
Starting point is 01:30:31 You know, I wanted to ask you about your senior, your promotion to M2 at Meta. Actually, you've told me so much about how to speak about scope at this point. you could tell me or tell the audience how you got promoted to M2, why you got promoted to M2 and speak about it in a way that illustrates the scope of a senior manager? In order to get to M2, I had to solve some difficult problems in the recruiting space. And probably the most important one was around diversity. So I left a team which was focused on building things for teenagers, which is another hard problem that I got myself involved in, very difficult time for Facebook during that time.
Starting point is 01:31:12 But I left that team to lead a couple of teams within their internal recruiting products organization, which is all about supporting candidates, supporting recruiters and sourcesers and their goals. But the thing that really drew me over there was working on supporting a team that was hiring more diverse engineers. That meant a lot to me. So how can I help make the world a better place? My position as a manager would be to make what is the largest wealth opportunity in the world today, which was. technology and is technology. How can I make that available to more people in the world? That's really motivating me. So that is not an easy problem to solve. It's definitely not an easy problem to solve from a perspective of a product team. I'm not an education institution,
Starting point is 01:31:55 right? I don't get to make all hiring decisions, for example. I don't get to pick, you know, what people learn in school. So, but we were able to move the needle there by improving preparation of all things like interview preparation. And that's how we were able to help improve the diversity hiring for for for for meta and that as well as supporting a number of other teams helping to establish high quality of candidate data that would be established for for facebook's applicant tracking system and being able to you know clarify like what's important in time in terms of candidate data and being able to improve the quality that we have significantly over time i think that's those are the reasons why i was promoted to m2 so when i when i think i that story i just heard
Starting point is 01:32:41 as if I was an interviewer, I heard that you were supporting multiple teams. I heard that you were taking on an ambiguous problem. Like, how do you solve diversity? It's not immediately obvious. And it sounds like you had a significant self-motivation to go towards this problem space and solve for the company. So am I hearing that those are the signals that you hope that an interviewer would have got if you were interviewing for a behavioral interview?
Starting point is 01:33:11 Yeah, for sure. I would say I would add a few other ones. So one thing that I didn't mention is impact across the company. So I think leading the iOS and Android recruiting pipelines is an important way that you're scaling yourself and applying yourself across more than just the teams that you're directly responsible for. So that was also a big part. I should have included that. I understand you left big tech at this point. And looking back on your experience in big tech, is there anything that you regret or anything that you wish you could have changed? I don't regret leaving. I think I had a really great time. I work with a lot of wonderful people. I think that I regret the anxiety that I put into the teams and the anxiety that I put into myself. I think we can all look back on parts of our life, whether it's school or early career or even now. We think, wow, I really wish I hadn't worried about that. At the end of our lives, we don't say things like, I wish I had just gotten a few more percent out of that engagement number and that project XYZ. Like nobody thinks like way, right? People value relationships. They value connection. And I think that I added a lot of anxiety to my life in various parts of my career. And I regret that part. I think that, like I told you earlier, I made conscious choices to optimize for my life experience versus my career.
Starting point is 01:34:30 I think there were times when I was not honest with myself about that, when I was not honest about what that tradeoff would mean in terms of compensation or in terms of career progression or in terms of status for myself. And I think being honest with yourself about what you really value and being okay with the tradeoffs in advance. And since I've left Big Tech and supporting my wife, she's building her business, certainly that has come with like a decrease in pay. And one of the things, one of the ways that I have been able to apply the learning that I'm telling you is before I left, I knew, okay, I'm pay is going to cash flow is going to be low. I'm going to be okay with that because I'm making decisions to spend more time with my kids,
Starting point is 01:35:11 because I'm making decisions to support more community organizations here and volunteering. And I'm going to be okay with that choice. And that's been really helpful. I've been able to go back to that choice a number of times when the cash flow situation has, you know, maybe one to improve that. Maybe we miss that kind of paycheck. And maybe you'll experience this. I don't know, you know, having just left big tech.
Starting point is 01:35:32 But I think having that honest conversation with myself has really helped in the last couple of years. And I wish I had done that earlier and said, you know what? I really value are these things. And that means I'm not going to have those other things in life. And that's okay. That's okay. If that's what you want, right? So making that kind of conscious and values driven decision. And then coming back to it, maybe sometimes revisiting it, maybe you want to change it. But that kind of intentionality is something I wish I had, was more honest with myself about. So when you're saying you were, you were not honest, you still thought you wanted that cash flow in those
Starting point is 01:36:04 things. I think I was frustrated. I think I was frustrated at various points about not being able to progress. And I think that there was, I would even say bitterness at times when I would say, I'm frustrated that so-and-so got this job, so-and-so got promoted, so-and-so was able to do XYZ, right? Here, look at me, you know, I'm doing this, I'm doing that. But not being honest with myself of, you know what, you didn't do the things that they did. You did not move teams as rapidly as they did. You did not work as hard as that person. You prioritize other things in your life. You prioritized your family. You prioritized in making an impact in the community around you outside of work and that has consequences, right? So I think we can live in this world where we think
Starting point is 01:36:43 you can have it all, right? Like you can be a whatever, level seven, I see and go home at five o'clock, right, and have a wonderful and engaging family life. And maybe some people can do that, right? I think that that could be a skill that people have. But that depends a lot on your, talent level and what kind of skills you've built up over time. But the reality for most people is that If you want to accomplish something extraordinary in your life, you have to take extraordinary steps. And I don't think I was honest with myself. And I think that that resulted in some frustration and bitterness along the way. But I think that once I decided kind of in the middle, what's important to me, where I really want to be, what I want my kids to say about me in 10 years, that was what really what guided me.
Starting point is 01:37:26 What I want them to remember about me 10, 15 years from now. That was very clarifying and very helpful. that intentionality got rid of those feelings for you well i think that it comes back sometimes so especially living in a place like this where people are are stacking wealth in in in as fast as they possibly can and um you're going to see people like that around you all the time living in silicon valley and so you have to to to ask yourself like is that what i want no maybe it is that's fine maybe it's not and then so it's going to come up and it comes up in my life you know on a on a semi-regular basis but it's really helpful to be aligned with your own values and have that kind of mission statement
Starting point is 01:38:05 or vision that you have for your life and what's important to you in the future. And if you live like that, you'll be satisfied. You worked a long time at meta across other companies as well. And I'm curious, what was the best advice that you ever received in your career? I would say that the best advice that I ever received was the importance of creating scope. So if you would like to get promoted or if you would like to, you know, to advance in your career, oftentimes we are waiting. Like we were waiting for somebody to give us that opportunity. And I remember one of my managers said, like, if you want this, you know, M2 role, you have to create an M2 scope, scope team, right?
Starting point is 01:38:49 You have to accomplish and solve problems that are, you know, that are of this scope. And so I think that this kind of honest, reflection on what it really takes to get to the next level that you have to change, not just what you do, right? That's often advice that you hear, not just doing the same thing that you're doing as your level better. You have to do something different. But what is that difference?
Starting point is 01:39:11 And really that difference is about creating additional scope and creating space for the organization to succeed. That was another key part of that advice was, you know, what is your VP saying about your project? And if your VP is not going to be talking to any of their peers or their manager, about what you're doing, then the question is, am I doing the right thing? So what can, what kind of, how can I work backwards, right? And we do this a lot. We work backwards in the behavioral interview. What do I want to present? What kind of signal to area to want to present? You work
Starting point is 01:39:39 backwards in a promotional experience. What do I want the packet to be like? And I think you can work backwards in terms of creating scope, which is what do I want the, you know, the VP or the organization's leadership to say about what we've accomplished and then go and figure out a way to do that thing. Yeah, that's, that's great advice. I mean, there's, there's always situation. and luck when it comes to career growth and promos. But I feel like the most satisfying promotions are the ones where you take initiative and you create the scope.
Starting point is 01:40:09 And no one can stop you in that case. So you don't need anyone's permission. And then the last question I'd ask is if you look back on your entire career and right when you graduated college and you could give yourself some advice now that you've learned what you've learned, what would you say?
Starting point is 01:40:28 I had a lot of imposter syndrome. So I avoided, for example, I got a PhD out of, in computer science, out of undergraduate school. But during the summers, I would work just in research in the university, when a lot of my peers would go and work in industry. They would go get a like an internship, right, at Google or Facebook or wherever and work there. And really what helped me back was insecurity. I didn't want to go through the interview process. I didn't want to be rejected. And so I think that kind of fear and allowing the imposter syndrome that I felt to hold me back from those choices.
Starting point is 01:41:04 I do think that had a, my career was great. I love my career. It's great. I'm not sure I would change a ton. But I think it did help me back. I think I was slower to understand how big organizations operate. I was slower to understand how large code bases operate, certainly coming from academia. So I think that that kind of insecurity and fear really helped me back.
Starting point is 01:41:26 I know that's super common kind of advice to give oneself in the past is like don't give into fear. But that's the biggest advice I would tell myself is don't give into fear. Awesome. Well, thank you so much, Austin, for your time. I really appreciate it. And I hope it's helpful for people. Yeah.
Starting point is 01:41:44 Thanks, Ryan. Good to be here. Thank you for listening to the podcast. It's a passion project of mine that I really, enjoyed building. Another passion project that I've been working on kind of in secret is building an ergonomic keyboard that I wish existed and I finally have a prototype so I'd love to show you what we've built. It's ultra low profile and ergonomic and I couldn't find anything like it on the market. So that's why we built it. I'll put a link to the keyboard in the description. You can take a
Starting point is 01:42:11 look and learn more about the project there. We could definitely use your support. Also, if you have any feedback for me about the show, I'd love to hear it. Comments on YouTube have led to a guest coming on like Ilya Gregorik and David Fowler. I wasn't aware of them until someone dropped a comment. Also, feedback in the comments helped me learn to reduce the number of cliffhangers in the intros. So your comments definitely make a difference. Please keep letting me know what you'd like to see more of in the show, and I'll see you in the next episode.

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