The Ramsey Show - App - EntreLeadership Theme Hour: Mental Health Can Impact Your Business! (Hour 3)

Episode Date: July 26, 2021

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Starting point is 00:00:00 🎵 Live from the headquarters of Ramsey Solutions, broadcasting from the Dollar Car Rental Studios, it's the Ramsey Show, where debt is dumb, cash is king, and the paid-off home mortgage has taken the place of the BMW as the status symbol of choice. Today, this hour, is an Entree Leadership Theme Hour. If you didn't know, I have a number one New York Times bestselling book called Entree Leadership. The combination of entrepreneurism and leadership coming together with energy and a little bit of nobility together to accomplish some business goals and how are we going to run
Starting point is 00:01:06 a business and do it with dignity and do it with class and so forth that's what entree leadership is all about so your questions about business this hour dr john deloney ramsey personality is my co-host and what that means is the doctor is in the house and if dr deloney's here that means you can talk about um your feelings and stuff and and if you're in business you got some feelings after covet i'm just saying and not all of them are positive if you're in business you got some feelings about uh that customer you got some feelings i'm doing my southern thing here about um i love it whenever a grown man feels uncomfortable, they slip into an accent because it feels better.
Starting point is 00:01:48 Is that what it is? I have to do an alter ego? You've got to have an alter ego. I can't say it out loud. It's awkward for me to have feelings. Exactly. I can't say it. I can't say feelings.
Starting point is 00:01:55 I have to have the feelings. Okay. All right. So anyway. So hey, no, not making fun of you guys. Just me, okay? Just you. So any of you that want to talk about your business on any level, Dr. John's here to
Starting point is 00:02:06 help you with relational aspects, the stress aspects. Anxiety is real when you're in a business. All kidding and cutting up a side and blustering to cover over the fact that it's been a year from hell and a lot of us have experienced stuff. Can you believe we're eight months out of 2020? I couldn't believe it. We sat down. Sheila saidila said hey don't forget we get you the budget here hey listen when it's eight years out i'm still gonna have that feeling in the back of my the base of my neck yeah that one where i still just want to kill something that feeling yeah that's that's still there and i still have to
Starting point is 00:02:43 be nice to people even though they're weird. And so, my gosh. And so this is business, right? Yeah. And so you want to talk about business, folks, this hour, this is your place. 888-825-5225. It's an Entree Leadership Theme Hour. Get in while you can.
Starting point is 00:02:58 There's a couple lines open, which is highly unusual on this show. This is your chance to get in. Paul's in Minneapolis. Hey, Paul, how are you? I'm doing all right. How are you doing? Better than we deserve. How can we help you, sir? So a couple years ago, I got screwed over pretty bad by a business partner, and I was just trying to figure out the best path to take to forgive them. What was the essence of the deal that went bad, and tell us about it. We had a construction company, and basically I didn't pay close enough attention to the finances,
Starting point is 00:03:32 so a lot of money was spent out of the business account for personal stuff. How much is a lot? Several hundred thousand, pushing to a million. He bought himself some nice stuff. Wow. So he basically embezzled the partnership. Is that what you're saying? How'd you find out?
Starting point is 00:03:54 Yes, pretty much. Our taxes hadn't been done in a couple years because that was supposed to be his responsibility. And when I went through and went through all the bank statements, that's how I realized the extent of the chaos. And that obviously ended the partnership abruptly. Yes. Okay. And was there a discussion of restitution at the time of him paying back what was owed?
Starting point is 00:04:18 No. No. I've actually never brought up the... I mean, you didn't say you owe me this money back? No. Oh, why? It's family. What does that have to do with you getting your money back?
Starting point is 00:04:37 I guess I don't know. I just didn't want to press the issue. You know, at that point, the damage had been done. So what kind of family? It's my sister and brother-in-law. So it was your brother-in-law that did it? Yes. Okay, all right.
Starting point is 00:04:55 So what are you looking forward to with forgiveness? I mean, I'm assuming this affects holidays. This affects your parents. This affects everything, huh? Yeah, it affects mainly holidays um we don't live near each other anymore so we don't really see each other okay what are you hoping to gain by forgiveness um i guess mainly the release from my end you, the financial part is what it is. I've moved on from that.
Starting point is 00:05:26 But it's the resentment that creeps up that I don't want. There's several things. Man, we could talk about this for an hour, Dave. You go ahead and talk. No, you have it. I think there's a part of you that feels had, and you – I wish I had a better term, and if I had longer to think through it, I would use a kinder term. But you rolled over on yourself, and there's something about forgiveness,
Starting point is 00:05:57 and there's something about righteousness and justice, and then there's something about fairness. And whenever I have walked away from a situation especially in the moment that's often the right thing to do not ever circling back and having the conversation sometimes it's hard because i get disappointed in myself um that i didn't x and y and z and i'm mad how mad are you at paul yeah i sense that in you um very you know i could have stopped it at any time so yeah and for not looking over your shoulder and knowing what the books were doing and not being more involved you were you know you handed it to him to do and walked off
Starting point is 00:06:37 and didn't keep up with it exactly yeah you're a little pissed at you i can i can relate i've been there myself yeah so the first person you're gonna have to forgive is paul and i in fact i just um had some great insight this weekend i think writing paul a letter in that language dear paul and writing yourself a letter saying i forgive you for the things you quote-unquote should have done. You didn't know. You trusted me, and you got burned. It is what it is, but you've got to let yourself off the hook here. And then I'm a big believer in forgiveness,
Starting point is 00:07:14 but forgiveness is often, if not always, for you. So I had a banker when I was going broke that completely was a crook and lied and messed me over big time, right in the middle of me going broke. And so part of the exercise for me when I went broke and I finally hit all the way to the bottom was I had to forgive myself because I was the idiot that signed these notes. I was the idiot that built this house of cards. And then when they came falling down, I wanted to blame everybody else. And so I spent a lot of time and effort just letting old Dave off the hook. Because I always thought of myself as a pretty smart guy until I wasn't. And it shatters everything, right?
Starting point is 00:07:54 And then an extreme subset of that then that was very easy to do once I did that was let this jerk banker go, who's dead now, by the way. Right. So, you know, I mean, I don't know why that matters in this conversation. Showed him, right? Yeah, I showed him. I outlived him. But, yeah, I did not kill him. That's right, yeah.
Starting point is 00:08:13 Although I considered it at one point. That's right, yeah. But the, like we often have with bankers. But the, you know, what I did do is make sure that anybody having anything to do with this bank never happened again because I talk about it all the time. But anyway, the point being that once I got rid of me off the list, letting him go was easy. Right. And that can be writing them a letter to their family.
Starting point is 00:08:36 That can be just saying, I'm done with it. I'm putting it down. Having a small sale. I don't think you have any conversation with a guy about it. I think it's inside your heart. Yeah. I never called that guy and said anything to him. I just let him go in my mind.
Starting point is 00:08:46 Set it down. Yeah. He's out. I saw some recent financial statistics, and there was some pretty troubling news. When families were asked how long it would be before they faced financial hardship if a spouse died, nearly one-third said they'd be in trouble immediately. Another 44% said they'd be financially drained within six months. People, it does not have to be this way.
Starting point is 00:09:15 Term life insurance plans are just plain cheap, and companies have made it even easier by not requiring exams in many cases. There really is no excuse to leave your family in this situation by not having life insurance. This is why I talk about Zander Insurance every day. They're committed to protecting families with the only products that I recommend, and their team keeps the entire process simple and affordable. Go to Zander.com for quick online pricing or call 800-356-4282. This has to be a priority. If your family is in this personality, is my co-host, best-selling author,
Starting point is 00:10:16 as we talk to you about all things business this hour. It's an Entree Leadership Theme Hour. What are your questions about running and operating your business? You jump in and we'll help you with that. The phone number is 888-825-5225. Lauren's in San Francisco. Hey, Lauren, how are you? I am doing just great.
Starting point is 00:10:37 How are you, Dave and Dr. D? Better than we deserve. What's up in your world? Man, okay. So I'm in San Francisco, and I graduated debt-free with my business degree at 22 years old. Wow. I then went on to get my MBA at 24 years old, and I currently have about $55,000 saved in my investments. Good for you. Thank you. Yeah. So in 2018, I attended
Starting point is 00:11:07 Financial Peace University, which just changed everything. And then again, I attended the Smart Conference in 2019 in Sacramento. So I just really value what you guys have to say. Thank you. You're very kind. Yeah. So when I graduated with my MBA, this was in 2020 during COVID. I was able to land my dream job working at a startup company out here. And I work like, you know, I work a lot of hours, but I make $75,000 plus bonuses.
Starting point is 00:11:47 So, sorry, I'm really nervous. That's okay. So my question is, how do I deal with not having the same aspirations and life goals as my friends right now? Because a lot of them, I just feel like I don't relate to them anymore. You know, a lot of them, like they want to get married and have kids, but I don't see that for myself for like five more years. Okay. Yeah. And you're how old today? I am also, sorry, something really big that I forgot to include. I also, during COVID, I started an LLC.
Starting point is 00:12:33 And during my free time, that's where all of my time goes. So when I'm not working at the startup, it all goes to the LLC. And I'm going to be opening that up next month. So you're very goal-oriented, very ambitious, and you're a high-achieving young lady. What is your age today? 25. Okay. And so distill down for me what you're asking, how to deal with her friends who have different aspirations.
Starting point is 00:13:01 Yeah, okay. So I just feel like I'm starting to grow apart from a lot of my friends that I had a great time with in college. I feel like we were just vibing at that time. But as I continued to go down the direction that I wanted to go down, which was continue to get my MBA, and then I landed my dream job, and then I was able to start my LLC. And it's just they're starting to not understand, like, where I'm coming from, like, why I don't want to go out to the bars on the weekend and why I don't want to just throw all my money to things like Coachella and things like that. Yeah. So this feels very, very Lauren specific. And I want to back out and let you know this is a common, heartbreaking, yet rhythmic season
Starting point is 00:13:55 that many 23, 24, 25, 26-year-olds experience. And it will happen again in your 30s. It will happen again in your 40s. Man, you made some life-altering friendships in college. You made some life-altering friendships in high school, and suddenly those start to drift off, and you become hyper-goal-oriented. I would guess that one of those friends
Starting point is 00:14:15 is going to call another show somewhere and say, we had a friend who was so great, and now she just wants to work on her business, and we miss her, right? So it's honoring what was and not trying to continue to drag your past into your future. It's knowing that here's where we are. I still love them. We had great times and I have to be intentional about making new friendships moving forward.
Starting point is 00:14:40 And it doesn't need to be over existential. Right. It's not a crisis. You're not bad. They're not bad. It just is. And it stinks and it happens. And what you have to be intentional about
Starting point is 00:14:52 is making sure you surround yourself with other people. And you have to be intentional about making new friends who have similar interests or goal-oriented as you or fill in the blank, fill in the blank. But just locking yourself away for the next five to seven years trying to work on a business is going to leave you lonely and ultimately burned completely out, right? Right. Okay, so I guess my follow-up question to that, so it feels a little bit lonely at times,
Starting point is 00:15:17 and I don't really mind it because I am following my passions. I am so, so happy with my day job that I have right now. And then all my time that goes into it afterwards to my side business, it's just I love it. Like I absolutely love it. But I'm having a hard time finding like-minded individuals. And that kind of, again, goes into the friend part of it. Like how do I find a mentor, someone who I can ask? You don't need a mentor.
Starting point is 00:15:47 Oh. So relationships are air. You have to have them as much as you need air to breathe. Are you involved in a good church? Uh-huh. Okay. Start poking around there. Listen, here's the thing.
Starting point is 00:16:02 Guess what? Other young women that are sitting exactly where you are sitting are asking exactly the same question. As soon as you find them, they will be instantaneous connections. And you'll be able to lock arms that way. And so, yeah, you just – and for that matter, young men. It doesn't have to be – I tell people to go first and be awkward. Yeah.
Starting point is 00:16:24 There's not another way around it. You reach out and say, hey, I'm having four people over to the house. I'd like it to be. I tell people to go first and be awkward. Yeah. There's not another way around it. You reach out and say, hey, I'm having four people over to the house. I'd like it to be you. But these are people that meet specific things. These are not bar flies. These are people that are, is that even a thing? Do you say that anymore? But anyway, but these are not people that hang out in bars.
Starting point is 00:16:40 These are people that hang out in business. And I want to put some people in my life that are doing things like I'm doing and i'm trying to get a group together it may just be a supper club you may not want to come but i'm going to ask you anyway and what is the worst possible thing they can do is say no and here's the thing once you find one or two then they know one or two then they know one or two and you'll be shocked and amazed about what you put around you and you're being very smart because here's the deal lauren% of the people in the world become who they hang around with. You become who you hang around with. You speak like them.
Starting point is 00:17:13 You read the same books. You see the same movies. You binge watch the same crap on Netflix. You believe the same theology. You tend to vote the same way. You become who you hang around with. Now, I'm not talking about who you're affiliated with, who you know, who even that you like or admire. I'm talking about who your crew is.
Starting point is 00:17:36 Your closest five that you do life with, you're going to be so much like them, so you better select them carefully. All right. And when one of them rolls out, right, this will happen again when your friends start having kids, and you'll realize one of them is a Cub Scout dad and one of them is a Little League mom, and you mourn it again. And they're not bad. They're not evil. You mourn it, and then you see.
Starting point is 00:17:59 You have different seasons of your life. You go back in. Every relationship, whether it's friendships, marriage, they all start and end with risk and for you business people out there this is absolutely vital you have to have people dave you have to i mean you guys that are running if you're running a business that has 15 team members and you're you're only hanging out with people who work a job this is a mistake you need to be hanging out with people that have businesses that run 20 and 25 team members or 50 team members because you're going to become who you hang around with.
Starting point is 00:18:30 Your thought patterns, your speech patterns, your sleep patterns, everything. The studies have actually shown that your income over the next 10 years will be within 15% of the average of your 10 closest friends. And some of you are going, I'm broke. That means you need some new friends. I didn't know about that research. So while we're here, hey, Dave, you want to come over tonight? Let's go hang out. No, John, I don't want to bring my average down.
Starting point is 00:19:02 Well, you walked into it. I did. You walked into it. I did. You walked into it. I threw that one on your hand. I gave that one to you. Oh, man. You can only do that with your good friends. No, it's good.
Starting point is 00:19:10 No, you've got to have friends. You've got to have friends. You've got to have friends. Hey, and friendships go through seasons. Mourn them. They're not bad. Don't go to war with them, but you have to be intentional about risking and finding new friends. The number of people my age at 60 years old that still hang out with all the people that hung out with high school is exactly zero.
Starting point is 00:19:26 Except Uncle Rico. Uncle Rico, that's right. This is the Ramsey, your host. It's an Entree Leadership Theme Hour. I'm Dave Ramsey, your host. If you're a business owner, nothing about this past year has been predictable or easy. Most of us are running harder and faster than we did even before the pandemic, and that leads to one thing, burn up, burn out, fried. If you're on the brink of exhaustion, running on fumes, lacking passion for your business,
Starting point is 00:20:23 you're not alone. The good news is you don't have to live this way. This Wednesday at 1130 a.m. Central, our own Dr. John Deloney, sitting here to my right, will be hosting a free webinar called Overcoming Business Owner Burnout. Free. On this webinar, you'll learn how to overcome exhaustion, reconnect with your mission, and avoid isolation as a leader. Don't wait for a crisis to take down your business. Register for this webinar today.
Starting point is 00:20:53 Text the phrase LIVEWEBINAR to 33444. That's LIVEWEBINAR, no spaces, to 33444. It's a free webinar this coming Wednesday, 1130 a.m. Central, Overcoming Business Owner Burnout with Dr. John Deloney. You know, John, that's going to be a drink of cool water for some folks that are in the desert. Yeah. I think they but still what they had to do to survive and it's kind of barbelled after 2020 right everybody either is looking at
Starting point is 00:21:32 record profits but suddenly they've got more employees their business is not what they knew it to be or and they owned a dance studio or karate studio and overnight it just went away and everybody's launched out of that. And they looked up eight months later, man, they don't know their kids, their spouse. They thought they could just treat yourself and it'd be all okay. Man, people are really struggling. I'll speak for myself and say we had record profits more than we had anticipated, and certainly more than we anticipated in the middle of the pandemic because it scared the bejesus out of everybody, me included,
Starting point is 00:22:07 in terms of what it would do to the business, what it would do to the thousand people that I'm responsible for paying their payroll and I'm responsible for their kids eating as a result and the stress of that. But now we're the other side of it, and we've got these unbelievable profits. But here's what – and I probably don't need to do my counseling on the air. Come on, let's do it. But I think it's representative. I really do. I'm looking over my shoulder.
Starting point is 00:22:33 Like, is there another thing coming? What other stupid butt stuff is the government going to pull? What other stupid butt stuff is somebody going to blow the mathematics up and make everybody completely irrational when is i mean because if they can do that crap once i mean it it it's i don't i don't feel as stable even though i'm in great shape financially i mean there's not a question i mean i can survive i can weather but in terms of being able to project into the future in this crazy butt environment that we're in it's never going to be quite the same i got this scar now yeah
Starting point is 00:23:10 is that is that wrong the word we use is trauma no oh there it is okay there it is that's it and so now your brain is activated it's going to scan the environment until you say hey i'm okay we're okay somebody says covet. I just go into like. That's right. You and I talked about it once. It's not I'm scared about COVID. I'm scared about what all these crazy people are going to do around COVID. That's right. You and I talked about it once.
Starting point is 00:23:33 I don't know if you're on the show or not, but talked about you were in a car wreck once. Somebody rear-ended just the crap out of you. Yeah. And now that when you go into that middle lane to take a turn, you just feel yourself grabbing that wheel a little bit tighter. And that was years ago, right? Yeah, yeah. And so there's got to be a sense of intentionality around we're here now.
Starting point is 00:23:53 Yeah, sometimes it just says, it helps just say it out loud. Just go, you know, that's what that is. Why do I keep looking on my shoulder? Yeah, we're here. We're here now. And so is something else going to come? Yep, it is. And it's probably not as bad as all that lizard brain stuff that's telling me.
Starting point is 00:24:07 But it might be, right? It might be. We'll deal with it then. Jonathan's in Tri-Cities. Jonathan, what's up in your world? Hey, it's a great honor to speak to you guys. You too. You guys have been a huge influence in my life.
Starting point is 00:24:19 The Entree leadership has shaped how we run our business, and so I appreciate all you guys do. Cool. We have a family-owned business here, so I appreciate all you guys do. Cool. We have a family owned business here and, uh, I have my two brothers and a partner, so things are going good. We're been successful growing fast. Um, my struggle or question is today is kind of, as I bring my brothers slash business partners into this, you know,
Starting point is 00:24:41 to get them to buy more into the, you know, the business side of things or working in the business, not just on the business, you know? So we do really good at getting our projects done and doing that and leading people. But sometimes the business side of it, I feel like all alone at times, you know? So what do you mean by that? What is it? What is it you want them to do? They're not doing, I'm confused. I guess probably just, um, you know, looking for, you know, their advice, counsel, opinions on certain things.
Starting point is 00:25:14 You know, sometimes I think they just leave a lot of it up to me, and so sometimes when I look for answers. So they're like doing their day job, doing the thing that is their portion portion to do producing the widget but then they're not thinking about the overall thing yeah unless i put it in front of them and then sometimes even that i don't get much feedback so yeah okay all right so dave what do you think about that um i think i think i think you have a roles clarity issue? There's two roles that you and your brothers play. The same here at Ramsey for me or Rachel. Okay? Rachel is an owner of this business.
Starting point is 00:25:53 Rachel Cruz. She's my daughter. She's also a Ramsey personality. When she is a Ramsey personality, she is getting paid on the exact same schedule that John Deloney gets paid, a percentage of speaking, a percentage of a book sale, or whatever. So she's getting paid Ramsey Personality money. If she does that job and that's all she does, that's all she's going to get paid for doing that job.
Starting point is 00:26:21 As an owner, she gets paid a percentage of of the profits and that's because she's an owner not because she did something those two things are separate and so you need to say you know in order to get in your case in order to get owner pay not just pay for doing your widget job uh you have to do owner work because what you're talking about is they're doing their you know let's just make up something okay you're you're a car mechanic you don't know i don't know what you own i don't want to put i don't put it out but you know so so they work on the cars all day and they get paid for working on the cars but when it comes to uh figuring out how much rent we should jar uh pay what kind of building we should pay, what kind of building we should rent, or what kind of advertising campaign we should do, or who we should hire to do our taxes.
Starting point is 00:27:08 All they want to do is work on cars. And so the deal is if you want to get paid owner's share, you also have to be involved in the owner, the work of being the owner. And they don't get that part. They think if they just do their day job that they're doing what they're supposed to be doing. It's okay to do either one, but you don't get owner pay unless you're doing owner work you only get mechanic pay for being a mechanic personality pay for being a personality so did y'all start this thing together or did you start it and then they're coming in to help
Starting point is 00:27:39 no we're second generation so we kind of took over from my dad. And so that was about six years ago, so it was pretty small at that time. So we've grown a lot. How many team members total? We have 30. Okay. All right. So this is going to be a hard conversation. How old are your brothers?
Starting point is 00:28:01 40 and 37. Okay. I think you guys just sit down, maybe even with the wives, and you start talking about it. Because here's what I hear, and I think it needs to be corrected one way or the other. I hear that you're the only person running this business. Yeah, it feels like that at times. Well, that's what you feel feel that's what you've conveyed okay so you're the only one functioning as an owner the other guys are functioning in their job inside the business and that's okay you're my brother i love you if you want to have a job here owners participate in owner work that's a different task a different job description
Starting point is 00:28:50 than you know okay let's say you're a mechanic and you don't ever pay the rent you don't ever get the taxes done and you own the business then you've not done owner's work and you're going to go out of business right so i think you just sit down with all of them and go, guys, it's okay with me either way, but something's going to give because I'm not going to be the only grown up. But I think before that, he's got to articulate with those owner responsibilities that he's doing. Yeah, you got to write them down. What does this involve?
Starting point is 00:29:18 What does it involve to own and operate a business? The owner makes different level decisions than the people who work in the business. And if you just want to work in the business, you can be my brother and be a mechanic and I'll put you on mechanic pay. That's fine. And I love you. That's fine. Nothing wrong with that. But let's clarify. Our scripture of the day, Proverbs 4, 23, Above all else, guard your heart, for everything you do flows from it. Peter Marshall says, May we think of freedom not as the right to do as we please, but as the opportunity to do what is right. Peter Marshall is worth reading.
Starting point is 00:30:11 I was going to say, that's a great quote. He's worth reading. Beautiful, beautiful history there. Very interesting guy. Dr. John Deloney, Ramsey Personality, is my co-host today. This is an Entree Leadership Theme Hour. We're talking business and leadership. Don's in Seattle. Hey, Don, how are you? Better than I deserve, Dave. How are you?
Starting point is 00:30:31 Better than we deserve. How can we help? Well, so I am very new to being a business owner. I'm about six or seven months in. I have an insurance agency. And I have one employee. And I am struggling with knowing when to be compassionate and when to be firm when it comes to my employees' viewpoints slash behaviors. And then the other thing is there a point where the drama they bring outweighs the profit they produce?
Starting point is 00:31:08 I think you're already there. I could be wrong, but I can smell this. It's so painful, though. You have one employee. Yes, sir. Are they killing it financially and driving you crazy? Well, the first month, yes. The second month, not so much.
Starting point is 00:31:33 We are now going into month three of it. I've had my agency open for six months now. Okay. And the employee is supposed to be doing what selling insurance yes um selling insurance through you know internet leads and how old is this person 27 27 year olds do everything yeah so um when i was in your seat i love your question because it shows a big heart and also a strong backbone, both, the way you phrased it. And you know you have the power to just move this person on, and yet you want to do what's right by them and be wise and learn how to lead. And the way you phrased the question was very strong, very powerful.
Starting point is 00:32:27 So when I was in your seat, I, with the first several team members, particularly in the South, this is a particular Southern disease, but it's everywhere, but it's really bad in the South. We have this thing where in the name of being nice, we will tolerate crap for years. And I was trying to be nice to people, and what I figured out was I was getting progressively frustrated all the way into anger. And if I didn't watch, it was going to just boil over suddenly rather than me controlling the environment and so that's when i coined the phrase for myself to be unclear is to be unkind because if you don't bring if you don't let people in on what's going on inside your head
Starting point is 00:33:18 then how can you expect them to have a chance to adjust it's all in your head and in the name of being nice you're not telling them the truth about what's driving you bananas. Now, you don't have to be blunt or angry or rude to them, but you owe them a difficult conversation. John? Which often means you owe yourself a difficult conversation of why is this driving me crazy? What are the actual like so i i'm interested what are the viewpoints that your teammate uh is talking about this driving you bananas well i'm i'm 48 myself and i see the world through the eyes of a 48 year old um and Um, and they were 27 and I try to remember what it was like when I was 27 and they are more mature than I was at that age.
Starting point is 00:34:15 And I've also seen the growth that they've had since I met them six months ago. Give me an example. What are you talking about? Like is it politics or is it, is it it politics or is it religion? What is it? Well, some of it's politics. Religion really isn't it. It's just more of behavioral viewpoints, how I see the world. For instance, I am not a victim. I create my own destiny
Starting point is 00:34:43 and I'm going to do it. So let me help you with this that's not an age thing that's a world viewpoint thing i got a building full of 27 year olds that are not victims and they believe they create the world the other ones i don't hire them because i don't want to work with victims or people that think that everybody's a victim and the systemic man is out to get them i got i got crap to do and those people don't do anything they whine and i don't have time for them i love the millennial generation because there are only two kinds awesome and sucks and i hire the awesome ones i got a we got a bunch of them yeah we have some unbelievable young people in this building
Starting point is 00:35:22 and none of them are playing the victim fiddle none of them are thinking that society is out to get them none of them think that socialism is better than capitalism and so i think you've got a bad hire well that is the decision i've been struggling yeah you've you've you hired a cat and you're trying to train it to be a dog have you sat sat down and said, here are the four things that need to change? I have not. Okay. This person has a value system that does not align with the owner of the company.
Starting point is 00:35:54 Your value systems have to be aligned for you to have unity. You don't have to be in complete agreement. John and I have some fun disagreements. We argue and fuss and fight, and he thinks I'm sometimes crazy, and sometimes I think he's way overeducated. I mean, we have some great discussions. We love each other and trust each other, but overall, our values underneath all of those arguments are the exact same, are very, very close to the same, and that enables us to have these discussions and disagreements. That's where the values have to line up.
Starting point is 00:36:25 The beliefs can be all over the place. That's why you read new books, to change your beliefs, to learn new things. But your values have to be lined up. He's reading a book right now that's bizarre that I recommended to him, and I just finished one that's bizarre that he recommended to me. Yeah, and that's what friends do. And I'm hoping to change my beliefs on something, right? But my values are the same.
Starting point is 00:36:42 Our values are very, very similar. And we actually both came to the same conclusions about these books the good parts and the bad parts that where the author was off and on and that kind of thing so i i i think you're probably going to part ways but you can try so have a clear conversation and say here this is what's driving me crazy and honestly i don't think that listen i don't know how you're going to produce in a capitalistic straight commission environment selling insurance when you think you're a victim or you think other people are victims. They're not victims. Now, is there situations where people are oppressed?
Starting point is 00:37:12 You bet. Are there situations where people don't have the same starting line? Absolutely. Are there all kinds of isms out there that are real? Abso-dadgum-lutely. There's isms everywhere. There's jerks and ignorant people around every corner. Does that mean you can't win?
Starting point is 00:37:26 Absolutely not. Right. You can still win. And so if you sit down and have that hard conversation and say, here's who we're going to be moving forward. And we're not going to do it otherwise. And I love you. Yeah. And then your employee's got a decision to make.
Starting point is 00:37:39 Yeah. And it's okay. I'll still love you if you don't work here. Yeah. That's something you do great, Dave. Yeah. I tell them all the time, I love you. You know, you can not work here and still go to heaven. Yeah. You know you don't work here. Yeah. That's something you do great, Dave. Yeah, I tell them all the time, I love you. You know, you cannot work here and still go to heaven.
Starting point is 00:37:46 Yeah. You know, it's not required. Yeah. You can work a lot of places and still go to heaven. This is not a cult. You'll see somebody, well, kind of it is. You'll see, I'm just kidding. Not funny.
Starting point is 00:37:58 You'll see somebody in a grocery store that used to work here, and you'll still give them a hug, right? Yeah, absolutely. Yeah. In a dead run. Yeah. You know, I mean, really. Yeah. In a dead run. Yeah. You know what I mean? Really.
Starting point is 00:38:05 Yeah. Because I just, there's so many people. I mean, we've got 1,000 here, and in 30 years, there's 1,000 about that don't work here. Right. You know? My wife and I joke about we would never work with each other, right? Yeah. Like in a business.
Starting point is 00:38:20 That doesn't mean we don't love. It just means, yeah. There's too much going on. And here's the thing. Everything moves at the speed of trust. And when you can't trust someone's foundational underpinnings, that means you don't know what they're going to do. You don't have a predictable environment. And business is all about creating a predictable environment.
Starting point is 00:38:38 And that's with your team members. Team members like the predictable environment because the leader is steady. And, you know know i don't always agree with him but i know exactly what he's going to do i don't always agree with her but i know exactly how they think about this they love that that's called integrity and i also want when i was a leader i always wanted to surround myself with people who saw the world differently than me that's okay values but i don't want someone to say oh you vote that way or you think this so you're out of here go back back to what are your values.
Starting point is 00:39:06 Be clear. You can spell Trump so I can't associate with you. Whatever it is. Yeah, man. Hit the door. Surround yourself by people who think differently but who have the same values. That's it. Yeah.
Starting point is 00:39:15 I don't think this one's going to make it, but you can give it a run. Yeah. But it's going to be good for you in the process. Clear conversations. Check out the Entree Leadership website. There's some good stuff on there about it. The podcast is really good on it. That puts us out in the books. We'll be back with you before you know it. In the meantime, remember, there's ultimately only one way to financial peace,
Starting point is 00:39:32 and that's to walk daily with write it down, don't worry. We list everything you've heard about during this episode in the podcast show notes section or head to theramsayshow.com. Thanks for listening.

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