The Ramsey Show - App - Get Closer to a Job You Love (Hour 3)

Episode Date: February 26, 2019

The show about you...

Transcript
Discussion (0)
Starting point is 00:00:00 Thank you. Live from the headquarters of Ramsey Solutions and broadcasting from the Dollar Rental Car Studio, this is the Dave Ramsey Show, where America hangs out to have a conversation about your life and your money. Sitting in for Dave Ramsey this hour where America hangs out to have a conversation about your life and your money. Sitting in for Dave Ramsey this hour, I'm Ken Coleman. I host the Ken Coleman Show on SiriusXM that leads into the Dave Ramsey Show on a daily basis. And I'm sitting in for Dave because we're doing a career hour this hour.
Starting point is 00:00:59 That's right. Career calls. Are you stuck? Are you scared? Are you unsure of what you are supposed to be doing? That's what we do on the Ken Coleman Show daily, and we're going to do it this hour. 888-825-5225. 888-825-5225. What we do every day on the Ken Coleman Show is help people get the clarity on who they are. What do you do
Starting point is 00:01:25 well? This is talent. Everybody's born with talent, things that you do well. And with talent, you can develop sharpened skills. And then we look at what you love to do most. That's passion. This is work that when you're engaged in it, time seems to just fly by. It's something you look forward to. You get the juice, the energy when you're looking forward to it. Time seems to just fly by. It's something you look forward to. You get the juice, the energy when you're looking forward to it and when you're engaged in it. So at the end of the day, the construct to figure out what it is you were created to do is in that sweet spot where your greatest talent, what you do best, intersects with your passion, what you love to do most. You use what you do best to do what you love to do most.
Starting point is 00:02:06 That's how it works. And we're seeing people get that clarity every day to confidently step forward. So that's what we're doing this hour, 888-825-5225. 888-825-5225. Let's start it off with Amanda, who's on the line in Dothan, Alabama. Amanda, how can I help? Hi. How are you doing? I'm living the dream. How are you?
Starting point is 00:02:29 I'm doing all right. Okay. I've been listening to you for a little bit, and I haven't really heard anybody have anything similar to what I'm trying to figure out yet. So I am a registered nurse. I've been a nurse for 14 years. And I've done a lot of things prior to that. But I've lost my passion for what I do.
Starting point is 00:02:51 And that kind of happened a couple of years ago. I did labor and delivery for a lot of, well, 13 years, 12 years. And I had a passion for that. I loved it. And after years of work and night shift and years of a passion for that. I loved it. And after years of working night shift and years of just being burnout, I lost it and went into a quality field where now I just, I sit at a desk all day. And I've been doing that for two and a half years and I don't enjoy it. I don't have any desire to continue nursing, really. I don't. I've just kind of lost it.
Starting point is 00:03:25 I went into it as a single mom needing a career, wanted to maybe be a midwife, and I just don't have it anymore. And so I'm trying to figure out we're going to be moving hopefully in about a year and a half next summer, a couple states away to be close to my husband's family. And, you know, there's a hospital there I could transfer to and not lose all of my benefits and things like that, but I just don't want to, and I feel like it would be a good time for me to try to figure out what I want to do. That's right. Well, I think that what we need to be focusing on is who you most want to help, what problem you most want to solve, because you have a strong background in taking care of others.
Starting point is 00:04:08 And what you described to me were circumstances that changed, and it wasn't good for you physically or emotionally with those crazy hours. And you get to a point of just sheer exhaustion, and no matter how much you love what you do, if you're exhausted, it's just not fun. So I don't want to completely put nursing on the shelf. What I do want to pull out, though, and make clear is that you're absolutely right. What you've been doing the last two and a half years is absolutely wrong for you, sitting behind a desk. So let's talk about what work you love, even the parts about labor and delivery that you loved more than anything else that you did. Let's talk about work that brings you great joy.
Starting point is 00:04:50 Go. What is it? I really, when I was working in labor and delivery, it was just working with women and trying to empower them and help them through something that, you know, a lot of people would say they couldn't do. You know, those were the patients that challenged me the most, were the ones who had people around them putting on, you know, telling them they couldn't do it or, you know, just, you know, give in and do this and do that and just trying to help them power through that was what I enjoyed the most. It wasn't so much the actual day-to-day nursing.
Starting point is 00:05:24 You certainly did that. But it was really almost coaching them emotionally and helping them prepare for the journey ahead. Very interesting. Very, very interesting. You have to listen to that. So let me ask you this. If I were to interview the people who know you the best,
Starting point is 00:05:41 and I said, tell me the top two or three things that Amanda does better than anything else. What would they say? Well, I'm a good teacher. I like to teach. I used to teach when I was in labor and delivery. I taught a lot of the childbirth classes and breastfeeding classes and parenting classes. Okay. What else?
Starting point is 00:05:57 I like to organize. I'm a good organizer. I do a lot of research. I have so many things that I really love, and I know a little bit about a lot of things. Give me it. Let's go back over. Okay, great. I've got a couple.
Starting point is 00:06:12 We've got a great list there. So let's go over to your passion. You were empowering women. I think you were doing what you just said you're best at. I think you were teaching. I think that's what you were doing. You were teaching and coaching. Teaching and coaching are almost kind of lockstep.
Starting point is 00:06:27 You know, it's like such a very narrow difference from time to time where a teacher in a classroom goes from instructing to actually, you know, the coaching side. If you think of a coach on a football field or on a basketball court or whatever, their coaching technique, their teaching. So what are the other things, the work that just would fire your soul? Besides empowering women, if you were going to teach somebody, are you going to do some research in order to teach, who would you most want to teach?
Starting point is 00:06:53 I don't know. I like teaching people that want to learn. That's right. People that are, you know, like teaching kids has no... That's right. So you want to teach... Nowhere even close. That's right.
Starting point is 00:07:05 You want to teach adults. So just for real fun, just for fun, just throw it out there. Who would you teach and what would you teach them? Go. It's right there. I don't know. Yeah, you do. It's there.
Starting point is 00:07:18 I love teaching people how to take care of themselves. I like to teach people how to make things easier. I like to teach people how to create processes, you know, that make their job easier. Good. Like with childbirth, how can we make this easier? How can we, you know, I always kind of, you know, people at work like that, I can help them organize things and help them. There you go. I don't know. No, no, this is great. Amanda, this is great.
Starting point is 00:07:56 You're really close. So here's your homework. You know that your top talents are teaching, we'll call it instructing, coaching. Then you organize. You're just naturally a detail person. You put the details together. You see patterns. You come up with processes. And then you do a great job of researching. I think you have to figure out who it is you most want to help with those talents. And you just listed out several things, several types of people. Could be corporate training. Could be teaching adults in a vocational setting.
Starting point is 00:08:25 Could be in an HR training situation, helping people do their jobs better. You're really close. The questions you need to answer are, who do I most want to help? What problem do I most want to solve? Or what solution do I most want to provide? You answer any one of those three questions,
Starting point is 00:08:39 and you've got yourself a direction, and you'll step right into your sweet spot. Good stuff there. Love it. 888-825-5225. This is the Dave Ramsey Show. More right around the corner. With more frequency than you know,
Starting point is 00:09:02 I get calls and emails from people dealing with the recent loss of a spouse or a parent. You can hear the struggle and the heartache that they've been experiencing. And at a time they should be grieving, what breaks my heart the most is the strain and tension that they're going through because of money. Especially when it's a situation that could have been avoided. If you have a family, it is your responsibility to have term life insurance. It's one of the things you do to say I love you. And yes, this is an ad for Zander Insurance. But since this is one of the most effective ways I have to get my point across, so be it.
Starting point is 00:09:35 For over 20 years, I've been telling you about the importance of term life insurance and protecting your family. Listen, you need to check out Zander.com or call 800-356-4282. I can't say it enough. Protect your family. It's what you're supposed to do. Go to Zander.com or call 800-356-4282. Welcome back, America. You're listening to The Dave Ramsey Show. I'm Ken Coleman, sitting in for Dave this hour.
Starting point is 00:10:08 It is a career-themed hour. We're taking your calls about what it is that you were created to do. We know that 70% of Americans, due to a recent Gallup poll just last year, revealed that 70% of Americans are unhappy in their work. They're disengaged to the point that Monday morning is full of misery. Full of misery. And why wouldn't it be if you know you're going into a job that you have no connection to? The work doesn't matter to you.
Starting point is 00:10:40 And when the work doesn't matter to you, you think that your work doesn't matter to anybody else. And then when you believe that your work doesn't matter to anybody else, you start to believe that you don't matter. That's why Sunday nights are the highest rate of suicide in a given week. It's tragic. But we all long to do something that matters. We were created to do something. Specifically, a unique role. And we believe that it is needed and therefore you must do it. That's what we talk about on the Ken Coleman Show on SiriusXM. I lead into the Dave Ramsey Show
Starting point is 00:11:15 and excited to be hosting this career hour. By the way, I'll be on next week. We have some very big news. We'll be able to tell you about that next week. So stay tuned to the Dave Ramsey show. 888-825- 5225 is the number. 888-825-
Starting point is 00:11:31 5225. We go to Matt who's on the line in Boston, Massachusetts. Matt, how can I help? Hi, Ken. It's good to talk to you. Good to talk to you, sir. Listen, I'm one of the 70% that I'm desperate to get into that 30%. So I'm a teacher.
Starting point is 00:11:48 I've been in the classroom since 2004. I've been in public school since the late 90s, and I am absolutely burned out. I've got, you know, my wife and kids at home are tired of seeing me come home bedraggled and, you know, anxiety through the roof all the time. It is, I feel like it is near what I'm supposed to be doing, and me come home bedraggled and, you know, anxiety through the roof all the time. It is, I feel like it is near what I'm supposed to be doing, but it is not what I'm supposed to be doing. Here's what I want to know. I want you to be as detailed as possible, as brief as possible, but name the two or
Starting point is 00:12:17 three things, or if it's just one thing that's leading to you coming home completely stressed to the max. What's causing that during the day? It is, I would say, the lack of balance between actually interacting with people versus all of the paperwork and the meetings and dealing with ordering parents and so forth. So give me a breakdown. How many hours are you in the classroom versus meetings and paperwork? Well, I often get pulled out of the classroom to go to meetings and this and that. So the ratio is way off. So I'd say right now it's about 50-50. Gotcha. Now, take me back to the early days when you got into teaching, because you just
Starting point is 00:12:59 said that you feel really close, like you're close to be doing what you're supposed to be doing, but you also are burned out. And I hear this a lot from teachers. I can't tell you how many times we've had a call that's similar to this. So knowing that you do love teaching, and there was a point where you really loved it and you got into it. When you first got into it, what did you want to do? Paint that picture.
Starting point is 00:13:20 Well, I would say that it's the interactions with people that I really enjoy. And the teaching, I won't get into it, but I almost got into it on a dare. It was never a dream of mine. I never wanted to do it. I'm a very creative person. I love music. I play music. I write poetry.
Starting point is 00:13:39 You know, I can write. I don't have a problem talking in front of people. I really enjoy interacting with people. But I'm not a disciplinarian. Those kind of things get in the way of I just want to inspire people, you know, just portray, you know, the fact that we can be creative people. And, you know, my wife is very similar in that regard. So I just want to be more creative.
Starting point is 00:14:02 I got it. So you got into this with a dare. So when you said early on in the call that you thought you were close, I want you to take a stab. No pressure, and I don't want you to think about the path to get there and all of the hurdles along the path. But if I could snap my fingers and give you what you want to do today, I think you have a sense of what it is.
Starting point is 00:14:19 What is it? Say it. I think it's I am tired of of teaching the poetry teaching the writing i want to do now i want to do the poetry i want to do the writing i'd like i want to do the music you know i i feel like i'm on the wrong side of the glass you know i want i want to be the person whose work is being read and i want to be talking to people about my creation. Now, Matt, here's the deal. This is going to be a long journey.
Starting point is 00:14:50 You don't just walk away from your current role and start writing poetry or writing music or speaking and selling books. That just does not happen. You're talking to a guy right now. It took me 10 years, 10 years, to have the opportunity to get a national show and another two to three years of paying my dues to get that.
Starting point is 00:15:11 So you're talking about a long journey. So my question for you is, are you willing to do what it takes, make the sacrifices, that's financially, that's relationally made with a bunch of friends. You're going to have to do things very differently and put in the long-haul actions and attitude to make it. Are you willing to do that, knowing it could take you a decade or more? I am. Creativity is what I do. I'm going to be doing it regardless. Good. Now, just for fun, if you were allowed to choose on the show,
Starting point is 00:15:45 and I could snap my fingers again and give you that creative outlet, you're creating something that people are consuming. Let's just call it out. Is it being a musician? Is it a writer? What is it? What's the Mount Everest? This is the dream gig we know you want to create,
Starting point is 00:15:59 something that people consume that makes their lives better in some function. We got that. What is it? You know, I got to say it's music. You know, I just love it. I think about music all the time. I love collaborating with people. All right, now, do you have a talent?
Starting point is 00:16:15 Let's just be really honest. If I talk to people who know you best, people who maybe have taught you music or have seen you do your thing, is it instrumental? Is it the voice? Are you writing music, producing? What is it? And do you have the talent to pull it off if you stay with it? It's vocal. It's vocal. I also play electric bass and guitar, but yeah, certainly I get a lot of requests. All right. What do you make right now in this teaching position? I make about 72. Yeah. Here's my question. In the near future, let's call it a year, two years, three
Starting point is 00:16:45 years, could you move into a music teaching role? Could you stay in the school system or wherever you are and move into a role where at least you're teaching something that you are deeply passionate about? I think that that would be, I don't think so. They're kind of like dinosaurs. It's really hard. They're like gym teachers. They never leave. Okay, but what if you, at least on the side, you started doing private lessons for people just to make a little extra money to keep yourself going on this journey? Because it's going to take a while for you to replace your income as a professional musician. It's going to take a while.
Starting point is 00:17:18 You're aware of this. Yeah, certainly. Well, then what can you be doing on the side in your area of passion? Well, you know, certainly. Well, then what can you be doing on the side in your area of passion? Well, you know, certainly working with people. Dolly Parton one time, I know I've referenced Dolly Parton on the show, but she said her secret to success was never saying no. And it was a joke, but any time she was asked to perform for money and not for money,
Starting point is 00:17:40 she said yes. And I'm certainly willing to do that. That's absolutely you, Matt. So listen, this is a long haul. You're ready to do it. You use Dave Ramsey's total money makeover. You use the baby steps. You prepare yourself financially so that you can stay with this. And I love the advice.
Starting point is 00:17:59 You're taking every gig you can take. You're looking for opportunities to teach private lessons, anything you can do to bring in extra money, but more importantly, to be doing something in the space that you want to be in. I talk about the proximity principle a lot on my show. The proximity principle says very clearly, Matt, that in order to do what you want to do, you got to be around people that are doing it and in places that it is happening. This is perfect for someone who wants to go into the music business because it seems like a super intimidating, far-off mountain.
Starting point is 00:18:32 And in many ways, it is. But instead of starting from scratch and getting locked up in the intimidating climb, in your area, in Boston, Massachusetts, you are playing gigs. You're meeting other musicians. You're going, hey, can I do BGVs, background vocals for records? What can I do? I need to get around people that are doing what I'm doing. So I need to be around musicians. And then I need to get in places where musicians are hanging out and where they're getting paid. Maybe start working for a studio. That's the proximity principle. When I'm around other
Starting point is 00:19:01 musicians, they're going to connect me to more musicians. And so those are more of the right people. And then when I'm in those studios, I'm in those places, they help me meet the right people. You have to practice the proximity principle like your life depends on it. And here's what's going to happen. The right people plus the right places equals opportunity every time. 888-825-5225 is the number. Don't go anywhere. This is The Career Hour on The Dave Ramsey Show. There's nothing smart about smartphones if your wireless plan is blowing your budget each month. Pure Talk USA offers smarter wireless with unlimited plans starting as low as $20 per month. You never pay data overage fees and we never turn off your data.
Starting point is 00:20:00 No contracts, no hidden fees. And if you're thinking our low cost means less coverage, think again. Our voice and data service covers 99% of Americans, and our 4G LTE network provides the fastest internet speeds like more expensive carriers. We operate on the largest GSM network in the U.S. to ensure you receive reliable coverage virtually anytime, anywhere. Plus, you can keep your same phone and number and add multiple lines to save more. We're so confident you'll love Pure Talk USA that we invite you to try our service risk-free. Visit puretalkusa.com or call 844-862-3677.
Starting point is 00:20:40 Enter promo code SAVEDAVE and receive 50% off your first month. That's puretalkusa.com. This is the Career Hour on The Dave Ramsey Show. I'm Ken Coleman sitting in for Dave. Glad to have you with us. 888-825-5225. That's 888-825-5225. That's 888-825-5225. Now, you Dave Ramsey Show listeners have heard Dave say a thousand times that debt is dumb
Starting point is 00:21:12 and that acting that way is weird. You want to be weird. You don't want to be normal. Normal's broke. Let me tell you what else is weird. Getting your taxes done early. So many Americans put filing their taxes off until April because who wants to sit down and do taxes? I know I don't.
Starting point is 00:21:27 But thankfully, I've got a local tax ELP who does it for me. In fact, I dropped mine off a couple weeks ago. You talk about stress-free. I roll in. I got all this stuff. They gave me a checklist. I gave everything to them. And I didn't get a sticker, but I felt very good about myself giving them the folder.
Starting point is 00:21:45 And I know that my taxes are going to be done right. And I don't have to worry about the stress. Go to DaveRamsey.com slash tax advisor. That's DaveRamsey.com slash tax advisor. You can find other weird people who love to do taxes. And remember to make sure that you adjust your withholdings after filing so you only pay what you need to next year. 888-825-5225 is the number to get in on our career hour. Are you stuck? Are you afraid? Are you confused? We're here for you.
Starting point is 00:22:17 I am Ken Coleman. All right, let's go back to the phones. We've got Michael who's on the phone in Wichita, Kansas. Michael, how can I help? Hey, Ken. Thank you so much for having me today. Sure. How can I help? Well, sir, I recently switched careers from an infantry officer in the Army up in Fort Lally, Kansas to become a financial advisor back in May of 2017. And I've been doing this now since then and have struggled
Starting point is 00:22:48 with stress, anxiety, chronic pain in my lower back since I started the position and at this point in my career fulfillment. Now, my wife recently left her career to stay at home because we have an 11-year-old daughter, our first, and we just got married 15 months ago before that. So a lot of life changes. And I'm struggling to be present with her and my daughter. And I want to try to find a way, and then I also struggle with finding a way to not dip into savings since she left her career. Now, I have the GI Bill available, and my real question today
Starting point is 00:23:26 is I want to find out if I am in my sweet spot and just continue to truck along, or if I need to pursue other passions. Well, I think the biggest issue is let's get to what's causing the stress and the anxiety and the back pain. I'm guessing you're not getting enough clients, and you're struggling to make the kind of money you thought you were going to make. Yes or no? Part of it is yes, part of it is no. I have been successful by my employer standards, and they're by all means satisfied with where I'm at.
Starting point is 00:24:01 But yes, in that I did think I was going to achieve a lot more and be able to replace a lot of my wife's income by the time she left. Okay, what's causing this? And so we're sitting here. Right. Well, now, we know that the wife's income going away is definitely causing you some stress because you're dipping into savings. You guys aren't bringing in enough to cover your basic expenses, correct?
Starting point is 00:24:21 Yes. What kind of a hit did you take? How much did she leave on the table when she came back home? Oh, she was making $7,000 a month. Okay, so that's big. Yeah, but my income covers just about all of it except for about $1,000 a month. Okay, so it's doable. Yeah.
Starting point is 00:24:40 But the issue is what's causing the stress. Tell me. You know what it is. What is it? I mean, the stress is that I'm not enjoying the process. I'm not enjoying the building of the business and wanting to be a rock star and believe that this is going to turn out the way everybody tells me it's going to turn out. Right, but the point is you don't love it as much as you thought you were going to love the work. Am I correct?
Starting point is 00:25:10 Yes and no. I would say no in building the business, but I love the idea of being a financial advisor where people come to me kind of like I'm doing to you, and I'm asking for help, and I'll do whatever you like me to do. That is what I enjoy, but right now I feel more of a salesman. I don't enjoy being a salesman. Okay, so you're doing, in some ways, the right thing in the wrong place. So the question becomes, in that industry as a financial advisor,
Starting point is 00:25:37 are there different shops where the expectations are different, where you're not, they're not relying on you to go get your business? Yes or no? Predominantly not, no. That's what I thought. And so here's what's happening. You thought, well, I'd love to be a financial advisor, and I can help people, and yet you didn't realize, wait a second,
Starting point is 00:25:59 I'm only advising once I build a strong enough clientele to where I can actually spend most of my time doing the advising. And so you're in a situation where you have to decide what's the long-term play. And I'm not very sympathetic. I don't think that the answer is for you to go get a GI Bill and go try something else. I haven't heard anything in you say that you don't love the idea of helping people win financially. So let me put you to the test. If I take away the sales side and building the business and you were just advising people all day long, how would that feel when you rolled into the house at 536 o'clock? Oh, I'd be on top of the world. All right. So welcome to the real
Starting point is 00:26:38 world, Michael. You're going to have to put some work in. We have a little phrase around here with Ramsey Personalities. We call it the Nebraska years because we all have some stories that line up to the times where all of us did some things that were really, really difficult and nobody was paying attention.
Starting point is 00:26:57 Nobody was listening to us at all. Nobody wanted to hear anything we had to say, but you have to do that. You've got to build this business. That's what's got to happen. So don't quit. Stick your head down. Build the business.
Starting point is 00:27:10 Work harder than you've ever worked before. Stop being stressed about it. Say, this is part of the journey. Find a way to relieve the stress in a different way. But this is about building the business. Let's go to Tucker, who's on the line in Sacramento, California. Tucker, how can I help? Hi, Ken. How are you doing?
Starting point is 00:27:26 I am living the dream, sir. How are you? I'm doing all right. So my question has to do with the resume guide. I kind of have, I guess, two intertwined questions. Okay. I'm a contract employee, so I took a contract that goes for a year, and that's up in November of 2020. Oh, no, I mean of this year. And so I'm looking for another job. The problem I'm having is that
Starting point is 00:27:56 in the thing I have my degree in the jobs I'm looking at, I don't know anybody personally that works at the companies in my area. So I'm wondering how do I do that who I know section on the resume guide. That's right. Well, I'm glad you asked this question, and we get this question a lot on the Kent Coleman show. And people say, Ken, I don't know anybody, so how do I fill out the top of your resume that tells people who I know in the company? And the answer is good old-fashioned hustle and good old-fashioned connecting. And that starts with your inner circle. Then you move out to your acquaintances.
Starting point is 00:28:29 In fact, there was a well-known sociology study done that revealed that most people get their jobs. They get hired through their acquaintances. So for you, that's not necessarily your closest friends and family. It'll be people that you know in social settings. So for example, in my world, if I think of acquaintances, you know, these are people that I have met a few times professionally, and maybe I've worked with them on some projects four or five years ago, a couple years ago, parents, because I've got three kids that play sports. So if you think about how many times I'm meeting new people over the course of a 12-month cycle, and you see these people, you see them a
Starting point is 00:29:10 couple times a week, a practice, a game, you start talking to people, saying hi, be friendly. You go, hey, listen, I am looking to get hired on at Company XYZ. Do you know anybody that works over there? It's a very simple question. And if you ask it often enough, you're going to run into somebody in that local area who you know who knows somebody. It might be a couple connections over, but it could be an acquaintance who has a sibling that works over there or a former leader.
Starting point is 00:29:37 They used to work over there, and they left to do something else, but left on good terms, but they know 10, 12 people over there. You have got to treat this like you're turning over rocks, like you're looking for something valuable. You know it's there in this area, but there's a bunch of rocks. I'm going to have to turn over X amount of rocks to be able to find what I'm looking for, and you're looking for the connection. He'll say, you know what?
Starting point is 00:29:56 I'll vouch for you. I know you, and my friend knows me and trusts me, and so they're going to vouch for you. That's how this works. It's not as difficult conceptually, but it does take work. It takes patience for the opportunity to arise, and it takes perseverance. You've got to stay with it.
Starting point is 00:30:14 That's how you make the connections. That's how you get hired. 888-825-5225 is the number. This is The Career Hour. I'm Ken Coleman, and you're listening to The Dave Ramsey Show. This is the Career Hour on The Dave Ramsey Show. I'm Ken Coleman, sitting in for Dave this hour. Thrilled to have you with us.
Starting point is 00:30:51 888-825-5225. 888-825-5225. If you're new to the show and have not heard me before, I host The Ken Coleman Show on SiriusXM as a part of the Ramsey Network. We help people discover what they were created to do and then how to make that a reality. The dream job is, in fact, a reality. And so we'd love to have you on the program.
Starting point is 00:31:16 888-825-5225. This is fun. Let's go to Emily, who's on the line in Queensland, Australia. Emily, how can I help? Hi, Ken. How are you today? I'm living the dream. How are you?
Starting point is 00:31:31 Oh, I'm a little bit nervous, actually. I can't believe I'm on the radio in the States. Well, I think it's fun that I'm talking to you over in Australia, a place I've never been but desperately want to go. Oh, well, you know what? If you're ever in my neck of the woods, make sure you come say hi. I will do that. So how can I help you today?
Starting point is 00:31:50 Well, Ken, I'm 35 years old, and I'm a mother of two children. I've recently, end of last year, I returned to work after my maternity leave. And there's been a lot of changes to the industry that I'm in. I'm in banking. And while I love my team that I work with and my manager, the whole industry has left me feeling a little disillusioned as a result of the changes. And I'm questioning why I'm there.
Starting point is 00:32:18 Like, I know why I got into banking initially. I got in because I wanted to help people. I wanted to help them get on top of their money. I never wanted to get into banking to get into sales. I wanted to help because I had been helped by my bank manager. That really inspired me to get into the industry. So there's been a huge investigation into the banking sector in Australia. I'm not sure if you're familiar with what's going on, but it's been a huge deal. And as a result, there's been changes to our industry and, you know, for the better for our customers.
Starting point is 00:32:54 But where I'm struggling is that I feel suffocated at work. where we the little people have been paying for the mistakes of the big bosses who made a lot of these poor decisions that have devastated some people. It's really, really disheartening and I'm feeling really disillusioned. I'm having some sort of career existential crisis and I don't really know where to go from here. I'm listening to you both on Dave's podcast and your own. So I thought, who better to email than yourself? Yeah, well, I'm glad you called.
Starting point is 00:33:32 Let me ask you, are you feeling that crush, the stifling feeling, the suffocation because of the image of the banking industry? And you feel somehow tainted by that? Or is it the actual work day-to-day that has changed so much and is different from when you were in it the first time around? Oh, banks have not always had a good image, let's be honest. That's right, yes. But, you know, we do get a lot of feedback from customers that, oh, you're just ripping us off.
Starting point is 00:34:08 Well, it's not my intention, and I suppose it's probably a little bit of both, really. Okay, so the day-to-day tasks aren't something that you feel alive when you're engaged in them. You're not getting to help people directly as much, I'm guessing, correct? I'm dressed for work now, and I really dread going in. Right, right. So it's okay.
Starting point is 00:34:29 When my day starts, I'm just like, I'm not. So let's focus on what it is that you love to do, which is you, I hear this from all callers, all of us long to help people, so I know you want to help people. The question is, who do you want to help, and how do you want to help them? What do you love to do? This is not a grand mystery. We just got to find out what makes Emily's heart comes alive. And I think you have a sense of what it is. So what is it that you'd really love to do if you could just make it happen? Well, I had a conversation with a friend the other day and I sort of thought, ah, that's interesting because he was telling me about a colleague of his
Starting point is 00:35:07 who had concerns about being terminated and I'm just like, okay, tell me a little bit more about it. And he told me some more information and I said, well, what sort of training has this person been on? I asked a million questions and I know it was my old retail manager rearing its head. I was a retail manager for a really long time, and I got a lot of experience in things like recruitment,
Starting point is 00:35:35 learning and development, performance management, and I love all that stuff, but I've also heard I'm too emotional for that kind of stuff. Who told you that? Someone who I think I'm going to question their... Yeah, you should. Wait a second. What does that even mean?
Starting point is 00:35:53 We don't have time to break it completely down, but what do you think they meant? That you care too much? I think that's where it is. I do get invested in what I'm doing because I do care. I've had customers at work before that have had me in tears, not in front of them. Right. But wait a second. So, Emily, let's just stop this nonsense.
Starting point is 00:36:11 Whoever told you that is absolutely ridiculous. You ought to care so much that you are emotionally invested. Now, that doesn't mean becoming a wreck on the job, and that's not what we're talking about. But you just talked about basically what I heard you describe is that you love leading people. You love investing in people. Am I right? Did I hear that? Yes. Okay, now listen. How in the world, Emily, are you going to lead people? How are you going to invest in people if you aren't emotionally connected to those people? The answer is, you're not going to be able to do it effectively. You're nothing more than a positional leader.
Starting point is 00:36:52 But leaders who care so much about their team and care so much about the individual that they would be down and have a rough day when that person has a rough day. That's not an unstable emotional leader. That's a leader who's leading with their heart. So that is a bunch of foolishness. You know exactly what you want to do, and you need to go that way. Let me tell you something else. I've said this on the show. I'm going to say it here.
Starting point is 00:37:17 I've never shared this on Dave's show. If your why doesn't make you cry, it's not your why. I just listened to that podcast of yours actually the other day listen you you ought to be that actually makes sense yeah because you got to be so grateful that you get to do this work this work when it actually happens and you see the results it's got to be so awesome for you that you get a little emotional like i can't believe i get to do this and and when you see a person that you develop, that you train, that you hire, that you promote, and you see them win, shouldn't that make your heart quiver a little bit, Emily?
Starting point is 00:37:53 Yeah, it should. It absolutely should. I hear the emotion in you right now, the idea of doing that work. Am I right? Well, I have, when I was a leader in retail, I actually had a team member of mine promoted to a leadership role, and I was bursting with pride. Right. Of course you were. So here's the deal, Emily.
Starting point is 00:38:16 So guess what? The banking industry is not for you. Today is the beginning of you getting out of banking. Now, I want you to do it the smart way. I want you to be really, really smart. You think you've got Dave Ramsey in your ear. That's what I want you thinking. And how would Dave have me exit this situation?
Starting point is 00:38:31 We want to be smart. But you began looking today for opportunities to get back into leadership, into management. You've got a great track record. You've got a strong resume. You've got the heart. And there are plenty of places that need Emily's to come in and be in a leadership position. And here's what I like about this. This is not industry specific. Now, if you have an industry that you're connected to, then I'm fine with that. But the reality is, Emily, here's what we know. You want to lead and develop and train people to be the best that they can be professionally so that they can be the best they can be personally. And there's a financial connection.
Starting point is 00:39:10 When you help people win in the workplace, they win financially. And when they win financially, they get out of debt. All the things that you want to do in banking, you can do in leadership. This is so exciting. Folks, there's a lot of Emilys out there who, for whatever reason, you're in one industry and you're in one role, and you feel like, ah, there's no connection anymore. And I have lost, I have no idea where to go. And all Emily and I did was have a conversation. All I did was ask Emily what makes her heart come alive.
Starting point is 00:39:42 And you heard the change. Can you believe that some goofball told her that she was too emotionally connected to lead people? Are you kidding me? I only want to have people that are emotionally connected to lead. Folks, your heart will tell you what it is that you're supposed to be doing. I promise. This has been the Career Hour on The Dave Ramsey Show.
Starting point is 00:40:04 I want to thank our producer James Childs and our associate producer Kelly Daniel and you, America. Thank you for listening. This is The Dave Ramsey Show. This episode is over, but if you heard about a product or service and didn't have a chance to write it down, don't worry. We list everything that is mentioned during this episode in the podcast show notes section. Thanks for listening.

There aren't comments yet for this episode. Click on any sentence in the transcript to leave a comment.