The Ramsey Show - App - How Do I Build a Client Base During the Coronavirus? (Hour 1)

Episode Date: April 21, 2020

Christy Wright, Career Tools to get you started:  Debt Calculator: http://bit.ly/2QIoSPV Insurance Coverage Checkup: http://bit.ly/2BrqEuo Complete Guide to Budgeting: http://bit.ly/2QEyonc Interview Guide: http://bit.ly/2BuGnZE Check out other podcasts in the Ramsey Network: http://bit.ly/2JgzaQR 

Music Music Music Music Music Music Music Music

Music Music Music Music Music Music Music Music

Music Live from the headquarters of Ramsey Solutions, broadcasting from the Dollar Car Rental Studios, it's the Dave Ramsey Show, where debt is dumb, cash is king, and the paid-off home mortgage has taken the place of the BMW as the status symbol of choice. Ramsey Personality and the creator of Business Boutique joins me this hour answering your questions.

And she talks to ladies not only about businesses, but any of you that are facing, you're just kind of feeling overwhelmed. She works with a lot of people in those situations. You're working from home. You're trying to balance all of this new normal. You're feeling stuck in a season you're in. She's here to help you with any of that. You've got questions along those lines, jump in. Also, as always, take your financial questions.

Again, the phone number, 888-825-5225. Christy, welcome back, by the way. Thank you. Thanks for having me. And the Business Boutique Academy open cart closed last week, and it was an unbelievable success. It was. A huge number of ladies joined that, much more than we projected.

Yeah, it was. It was amazing because we did what I've been teaching ladies to do during this weird, difficult business landscape, which is you've got to adapt and pivot and be flexible and be open-minded to trying something you wouldn't have tried otherwise, which we're doing all across the company to serve your customers. So we cut the price from $244 to just $99 to say, Hey, we want to help as many people as possible get through this tough season. And what's amazing is based on our projections, we blew it out of the water. We had over 2,100 women join this online training and coaching group. And it's been fun. I've already spent the last week with them diving in and this is this is this is going to be really really good this next six

months together yeah um i was thinking this morning and and um you've been a part of this process all of our ramsey personalities have um that uh being transparent as a leader, I have a thousand folks on this team. I've gone through at least three phases of the way I viewed things. I don't know, in this coronavirus shutdown, the actual virus was not an issue in my life. It's an issue in a lot of people's lives. I understand that. But we were not, we didn't have anybody. We had a couple people at the company get it,

but they were quickly at home and, you know, very, very little issue. And none of the Ramsey family. So we've been good. I've got a friend whose daughter is pregnant and she's had it as real scary. So I understand that. But, you know, as in a leadership position, as an entrepreneur, so to speak, I've kind of gone through three phrases phases, I think. And I'm just think this out with me. I think the first phase was, oh, crap. This is really, really scary. This is not going to go well. Kind of play out all the doomsday scenarios in your head.

And it's kind of a panic. Right. Shock. It goes through your head. Because, I mean, when we start talking about sending 1,000 people home to work from home, and I start thinking about if revenues go down, those people are not going to have jobs. Right. Wow.

And I'm responsible for them as a leader. I love them. And, you know, wow, that sucks. And I kind of went through, I guess the first thing you go through is just this, it's a bit of a panic. Like, oh, crap, what do you do? It's an oh, crap moment, really. And it didn't last long because i don't live in that tension very long because immediately if you're going to lead anything of size you're going to have to

learn that you can't live in that kind of a thing you have to uh immediately take action of some kind but the first thing that i did was i just put the plywood on the windows because the hurricane's coming right right and the next phase was plywood on the windows phase you know where we say we're gonna batten down the hatches. We're going to preserve cash. We're going to collect the dadgum revenue. We're going to come up with a few ideas to come up, you know, cut your business boutique academy from $240, $499. Ends up bringing in more revenue than was projected, but lower price per unit.

Right. You know, more units by far, but lower price per unit. Right. You know, more units by far, but in total, we did a whole bunch of that kind of thing through the whole company. We ended up with revenues not really going down. They went down steeply in some areas that were expected and way up in areas we just invented in the middle of the thing. And so as a business person, that's kind of what I went through. And as a person at home, you kind of go through the same thing you oh crap moment what do i need

to do i've lost my job i've lost my revenue but now what's what action steps can i take for short-term survival right now i went from oh crap to short-term survival and um somewhere And somewhere around last Friday, for me, the cycle that we're in here in Tennessee, we started seeing signs that we were probably going to be reopening around the first of May, most businesses would, in Tennessee. And not all, and with restrictions and guidelines and so forth, but we started seeing that. And so the next phase I went through now was, I'm really, for the last little while, I'm seeing huge opportunity. I think there's going to be some ways that we can serve people at Ramsey that we never have before, help a lot more people. We learn some stuff because of that stress and so i've gone from oh crap to um storm seller mode to wow this is not only not bad this might turn out really really good there i mean we learned some stuff about business boutique academy we learned some stuff about um you know don't we

our ramsey personalities have done 200 media hits in the last two weeks, and you guys have been working your butts off. And, you know, we learn some things about ourselves, and so I think there's opportunity, and I guess you kind of go through almost the stages of grief in a sense or something to get there, and you can do that at home, folks, or you could do that with a business, couldn't you? Yeah, and it's interesting because I feel like even in phase two that you were describing some of the things that we need to do at a time like this are so counterintuitive from how we normally operate our businesses

so normally you don't want to lead your business reactively normally you don't want to think short term in your business you want to think long term you want to have a vision you want to have big goals you don't want to you don't want to have knee-jerk reactions. But in a time like this, you've got to react. And you have to react fast in order to stay in front of it, help people, and kind of be up to date with the ever-changing climate. And I think it's interesting because when you give permission to do that just in this season, to think short term, the time frame I've been giving my Academy members, and this started about a month ago when this all started,

was three months. I want you to have a three month goal. What is that? Keep the lights on, stay afloat, get through, how can you get scrappy? And this is true even for people at home.

Maybe your dream job is not working for Amazon, but you need to take that job right now to have a paycheck in this season and we will figure out what to do on the other side of this. But right now, we're thinking short term.

Right now, we are reacting to the situation we find ourselves in and we're going to stay in front of it. And just like you said, business or at home, I think it seems counterintuitive from how we're used to operating. But right now, you need different tactics to get through this. I went through that those same stages in a sense when we went through bankruptcy, losing everything in my 20s. I went through the oh crap moment. This isn't going to go well. And it all started falling down around my head. And then I started seeing how we could survive short term.

And then I started seeing how the lessons I learned about not borrowing money, always having savings, you know, always being on a plan, always being generous. Those lessons that I learned were seared into my soul like a wood burning set you know and um I started going this is actually going to be one of the best things ever happened to me is this horrible event and that's what some of you at home can go through right now you could say never again am I going to be caught without an emergency fund never again am I going to be caught with thirty thousand dollars in credit card? This is the Dave Ramsey Show. For most of us, health care costs seem to increase every year,

and saving money on health insurance feels more and more out of reach. For example, take the Olcheski family from LaGrange, Texas. Jeff and Cherise had just celebrated the birth of a new baby boy. Shortly after, they had a health scare involving one of their kids that was completely unexpected. With today's health care climate, this could have bankrupted them. But thanks to Christian Health Care Ministries, the Olcheskis were spared from a ton of medical bills.

As members of Christian Health Care Ministries, they're part of a group of believers bills. As members of Christian Healthcare Ministries, they're part of a group of believers who financially and spiritually support each other. CHM is the original health cost sharing ministry and is a Better Business Bureau accredited charity. It's biblical, affordable, and it's shared nearly $97,000 to help the Olcheskis. To be a part of Christian Healthcare Ministries, visit chministries.org. That's chministries.org. CHM is a proud sponsor of Dave Ramsey Live Events.

chministries.org. Welcome back to the Dave Ramsey Show. Christy Wright, Ramsey personality, author of the number one best-selling book, Business Boutique, a woman's guide to making money doing what she loves. It's one of the $10 books at DaveRamsey.com. All of our books are on sale there at $10 each. That is a bargain. And lots of the audio books are on sale for only $3.99 while you're at home with audios. Anthony O'Neill's new book, the quick read, the debt-free degree is only $10.

They're all there. It's a great, great thing for while you're quarantined, while you're at home, while you're sheltering in place, whatever phrase we're using. It's a great time to be reading and not just catching up on binge-watching Netflix. All right, Sarah is with us. Sarah is in Tennessee. Hi, Sarah. Your question for Christy and me. Hi, Dave. Hi, Christy. Hi. So I bake custom sugar cookies in my home kitchen in Tennessee and I'm looking to kind of grow from a local customer base to serving more people online. I'd like to do some online cookie decorating classes and I'm looking to find out

how I can leverage social media and reach out to find more connections and more people that I can serve through my business. Sure. Well, tell me a little bit about what are you doing now? Do you use social media already? Do you have business pages? Tell me a little bit about what you've been doing. Yes. Right now, my biggest following is on Facebook. I have about 600 people on my business page on Facebook. And I have a few on Instagram and a few YouTube videos, but mainly Facebook. Okay, cool. So you're wanting to create a cookie decorating course and also just

increase online sales of your cookies that you're creating? Yes, I want to focus mainly on the course because right now it's kind of difficult to arrange pickup and drop off with cookies mainly but also because I want to remain working in my home until my boys go to school in a couple years and so it's kind of hard to scale since there are only so many cookies I can make. Sure totally well let me just give you a really easy starting point Sarah and this is something you could do this afternoon it's not going to be super overwhelming. You can just start going live. Just start doing tutorials, classes, little bits and pieces. Test your content on Facebook Live in short form. And what that's going to do is it's going to give you real-time feedback. The questions you see come up again and again, make a note of that. Hey,

I need to include this in the course. The things that people love and gravitate towards, the one-liners that you say that people are like, oh, that's so funny or oh, that's so clever. Write that down. What it's going to do is it's going to give you practice on video teaching through this new medium, but it's going to give you great feedback for your content. And I would just encourage you to do that for a few weeks

as you finalize the content. That will inform your course. And then after doing this for a little bit, just a few weeks, not a long time, then you'll go and build this course. And I think you're going to already have interest because you've been putting it out there on Facebook Live. But watch how your cookie sales also increase just because of this exposure, just because

you're putting yourself out there. But Sarah, I actually have a course called Social Media Simplified. It's a deep dive on how to use social media for your business, and I would love to give that to you. So if you can stay on the line, we'll make sure you get an access code to that. It's all online, and you can follow that, and that can help you take it even further when you're ready to actually monetize that course and build that even more.

But I would stay on Facebook because that's what you're used to. That's where your people are. Do what you know, and that will help you win quicker. I think that's because that's what you're used to. That's where your people are. Do what you know, and that will help you win quicker. I think that's a good place for you to hone your craft. Depending on who your target market is, I probably would pick up a YouTube channel in short order. You don't have to do it initially. I would start with your 600 customers there.

They're going to tell you what's smart, what's not about what you're doing. And then, you know, start to have some set videos that are that are samples like you give samples of your cookies out. You give samples of your teaching out on YouTube. Facebook's a little harder to park stuff on long term and people find it. But if you form your own little YouTube channel, it doesn't have to be little, form a YouTube channel and have people subscribe to it, they can jump on your YouTube channel and look at any of your videos that you post and leave up at any time. And we are literally having hundreds of millions of minutes consumed on YouTube every month, hundreds of millions. And it's all free to our customers, obviously, but that's a sample.

And then as a result, some people choose to take the course, which in our case would be, you know, if it's Christie's course, it would be, you know, plugging into Business Boutique Academy or coming to one of the live events. In the case of my stuff, it'd be Financial Peace University, those kinds of things. But you never really harm yourself by doing a really good job and giving a lot of it away for free. I always thought I was going to cannibalize, and nobody would buy if I told them the secrets that I had to hold back stuff. And it's never been true. It's never been true. If you're generous, I mean, you don't have to give away the entire course,

but I'm saying if you've got a thing where you did a really good job and they get a real solid value from a free viewing, then they know that when they do buy something, they're going to get a value. Yeah. And that's just really strong. All right. That's fun. Good for you. Well strong. All right. That's fun. Good for you.

Well done. All right. Dorsey is with us. Dorsey's in New Jersey. Hi, Dorsey. How are you? Hi. It's actually Doris.

Doris, I apologize. I'm sorry. It's okay. I actually have a question for both of you, but I'll start with my original question, and we'll see if I can get past to the next one. So I'm a new listener. I just did my very first every dollar budget and we are actually on baby step number six and I was getting all geared up to start paying off that mortgage and, and setting everything

up for that. And I came across an article that says paying off your mortgage early will destroy your finances. And, um, his thought is that I should be putting that money aside in a savings account and then writing one final check when I have enough to pay off the mortgage. Well, broke journalism students write articles all the time. So here's what the actual data says uh we did the largest study of millionaires in north america ever done uh for chris hogan's book called everyday millionaires i have it in my

nightstand we studied 10 000 millionaires as you know then from getting that book we found the vast majority well over% of them are first generation rich, meaning they did not inherit enough money to become a millionaire. 79% inherited zero. And then when we said, okay, what is it that they did that we see most often correlated to becoming a millionaire? And the two things that show up almost every time, like 80-something percent of the time, these two things show up is a paid-off home and a healthy, consistent, over a long period of time, investing into their Roth IRAs or 401ks.

And so it's not unusual for us to find somebody with a net worth of a million and a half. $500,000 is a paid-off home, and $100,000 or $1 million is the 401k. And that's a typical millionaire in a typical case study of what we found when we did that. So none of them, not a single one of them when we interviewed them said, you will destroy your finances if you pay off your mortgage. None of the millionaires said, you need to save up your money in a 1% savings account so that you can pay off a 3% or a 4% mortgage. None of them said that.

They said we got out of debt as fast as we could get out of debt, house and everything, and we invested steadily and aggressively into our 401ks, and that makes a difference. And so you said you also had a question for Christy. I do. Yeah, how can I help? Hi, I'm new to you as well, and I'm sorry that I missed what you were offering. I'm actually a college professor, but I'm kind of ready for something else,

and I really enjoy proofreading. And, you know, I see stuff on Amazon and the descriptions of mistakes because they're, you know, foreign companies writing English stuff. And I just didn't know if that was something, you know, I'd love to pursue that and proofread things for people and charge them to do it. But I just don't know if that's something that really. Oh, it's definitely a thing. We use editors all the time on a contract basis for the books we're working on.

That's right. You just need a plan. We'll send you a book, Darius, and that plan will get you going in this direction. I think it's a great idea. Send you a copy of the Business Boutique book and get you headed. But there's definitely a contract business out there. Absolutely. You could grow it over time to be your main career.

That's right. Without a doubt. Hey, folks, there's literally never been a better time to try online grocery. My friends at eMeals make it incredibly easy for you. eMeals creates a shopping list based on the meals you want for the week and then directly sends it to Walmart, Kroger, Instacart, Shipt, or Amazon Fresh. Your choice. Head to eMeals.com slash grocery. Find what delivery and pickup providers are available in your area.

Try eMeals free for two full weeks. That's eMeals.com slash grocery. tree. Thanks for joining us, America. Dave Ramsey Show is what you're listening to. Christy Wright, Ramsey Personality, joins me answering your questions as well. Danny is on the line. Hey, Danny, welcome to the Dave Ramsey Show. How can we help?

Hey, Dave. Hey, Christy. How are you guys today? Hi. What's up? I'm just calling. I actually became a certified financial coach through your training last month, Dave. Wow. That's awesome. Yeah, Dave. Wow, that's awesome.

Yeah, so thank you for that. I was just starting to create an online presence when this whole pandemic and global lockdown hit. So my trouble is gaining visibility with combating the constant news updates and whatnot online right now. So I was just wondering if you had any advice to get better visibility right now during this time. To get your business off the ground, to start getting clients? Yeah, just to kind of, you know, raise brand awareness and just let people know that this is what I'm doing and just try to help them out during this time right now. Sure. Well, I'll give you two things. One in terms of visibility, just in that space. One of the best ways to do that is to say something different. So

all the noise is so loud and they're all kind of saying the same thing. If you say something that's different, that's hope-filled, that's encouraging, that's positive, it's amazing how that in and of itself will make you stand out and become known as a trusted brand, as a trusted source. Putting out really great content that's valuable, that's helpful to people just as a give, just like we were talking about a second ago, Dave, just being really generous with your content that can be really helpful. And then I'll tell you, Danny, the first client is the hardest. Once you get the first, the second one's easier, the third one's easier, especially in a service based business, because referrals are your friend. If you think of who you use in your life to cut your grass or teach your kids piano lessons,

it's always someone that you were referred to by a friend. And so you will have a great advantage in the referral-based business, word-of-mouth marketing, when you start getting those first couple clients. And maybe your first couple just come from you sending an email to your contacts, your family and friends that are saying, hey guys, I went through this training.

This was so awesome. Here's my heart behind it. Here's my why. If you know of someone that this could help, I'd love to connect with them. And you start there. But man, once you get that first one, the second one comes easier. The third one comes easier. So I think both of those efforts parallel your online content for sure. But then don't just depend on social media. Also work the contacts you have and the referrals that you can build kind of from the ground up? Danny, sometimes we violate this around here, but we shouldn't. And that is, don't financial people, the subject of finance and the subject of small business that

Christy deals with and the subject of just transformation that she deals with, too many people in that space talk at people. And so when you're wording your blog post or you're wording your email, talk with people, not at them. And that sounds more like storytelling than it does some artificial financial discussion that feels like a root canal after I read it. And I read those dry things all the time, and occasionally I catch one going out of here, and I have a little duck fit when I do, because it's just, you know, you need to put some blood and guts on the subject because, and some humor on the subject because it is a real, you're talking about

people, when you're counseling people with money, usually it's going to be, a lot of your customers are going to be around a crisis situation. They're scared. They feel ashamed and condemned. And they don't need a professor. Yeah. They need a pastor. And so your verbiage and the way you approach it with your posts, wherever you choose to post things to try to get people's attention, that's your differentiator right there. And if you're a Ramsey coach, you've already been told a lot of those things as you went through the process.

But, you know, our goal around here is to put the cookies on a shelf where everyone can reach them. And the beautiful thing about the principles that we teach, and you as well, is that they are very simple to understand, but they're very profound because they have layers of implications. And so, I mean, you could talk about being debt-free. It's a simple idea. Getting there is hard. Staying there is hard. And then there's all this intellectual BS discussion around good debt. And Dave Ramsey doesn't understand it. Well, I just can't find it in the Bible. A hundred percent of the Bible mentions of debt are negative.

So I don't borrow money anymore. That's simple. You're just a simpleton. You're just a religious freak. You're just a whatever. Yeah, I understand you don't want to do it, but you don't have to call me names just to not do it. Just don't do it. It's okay. But the point is that it has profound implications. And go ahead and just live in that tension

that the thing you're teaching may appear simple, but is actually extremely sophisticated when you get into it. I love what you said about speaking to how they feel, because I think a lot of people miss this. A lot of people in business, they think, well, I need to tell them all the facts and the products and services. And people don't buy your products and services. They buy results. And you've got to make them feel something so that they will trust you and trust you with their finances, trust you on this journey. And so if you create content, Danny, that makes people feel something, you speak to those emotions Dave was talking about, then what's amazing is people make decisions based on how they feel.

They later justify it with facts. So you need the facts. But the feelings, if you lead with that through the storytelling, Dave, I remember in my early days speaking on money, I would tell these stories of sitting at a restaurant with my friends after college and handing the server my credit card and being scared that the server was going to come back and tell me my card was declined because I had too much that visceral shame and fear that's what makes people go oh you get me oh I trust you oh I trust you to lead me out of this mess not the facts of well we we meet one day a week for 30 minutes and then we will create a but no no no, no, no. That's important later.

How can they trust you? And, man, that visceral storytelling, that's what connects in content. I'm glad you brought that up. That's a big difference. Nicholas is in Florida. Hi, Nicholas. Welcome to the Dave Ramsey Show. Hi.

I'd like to thank everyone at the Ramsey Solutions headquarters for taking my call and the chance to be on the show. So I would love to be a physician assistant. I'm very passionate about the profession, but looking at my path and whatnot, I can't really see any way of doing that without taking out loans and carry on debt for the program. I can definitely do the whole four years without that. But as the rest, everyone I see here, the loans go from $70,000 to $100,000,

and I would really like to avoid that. So a PA is four years plus two, isn't it? No, it's two years. Well, it depends. Around two years. Some programs are 25 months. In addition to your four-year degree. Yes.

So you already have a four-year degree. No, I do not. I'm going back to finish about my last year. I'm doing part-time because I'm cash-flowing my classes. Okay, cool. And what will your four-year degree be in? Biology. Okay.

And what are you going to be working at while you're working in PA school? While I'm taking PA school? Mm-hmm. I haven't quite planned that yet because all programs advise people to not do that, so I haven't really looked. If I were to, I suppose I would have to be something part-time. To be honest, I haven't thought really that far.

Yeah. So the way that I had to learn to do this was I first just said, I don't borrow money. Now what? What has to be true? And so I've got to find another way. That means I've got to find a scholarship. I've got to get with a hospital company that will hire me post-graduation,

but in return for me taking that job at maybe a lesser rate, they'll pay for my school. I've got to go into the military. They'll pay for my school. I've got to, and if I just take debt off the table, then I start stacking up other options, and some of those options are more pleasant than others, and I'll work through those, and I've got to find scholarships, and I've got to work and make money. How can I do that? And could I work for the school that teaches the PA and they give away free tuition? How can I do it if I just refuse to borrow money? And if you take debt off the table, then you start asking yourself that question, Christy, that we always ask with goal setting, which is what has to be true?

Yeah. I love that. If you take it off the table, you're going to think in ways you wouldn't otherwise. If it's an option, you're going to want to take it. If it's not an option, you'll find another way. You've got, you see, and I found a lot of ways to do things that I never dreamed I could do. And some things I just didn't end up doing, by the way, too.

Yeah. That's a no is a possible answer. That's an option. dental insurance is great if somebody else is paying for it but if you're footing the bill onedental.com is a much better way for my listeners onedental.com is a much better way for my listeners. OneDental.com is a discount membership that gets you unlimited lower rates at the dentist, not just for cleanings, but even dentures, implants, root canals, braces, and more. Whether you're getting a plan for yourself, your family, or your business, OneDental.com is the way to go. Visit OneDental.com. This is the Dave Ramsey Show.

Thanks for joining us, America. We're glad you're here. Christy Wright, Ramsey personality, joins me this hour. Patrick is in Ohio. Hi, Patrick. Welcome to the Dave Ramsey Show. Good afternoon, Dave. Afternoon.

I just wanted your opinion on something. Through poor planning and maybe other things, could this, if we don't get some good, if we don't have good leadership and sound thinking, Could this economy actually crash? I mean, it sounds like that this was just more of a knee-jerk reaction, shutting down a capitalistic country that runs on capitalism. And I think anybody could have come up with just, hey, let's just stay home and not go to work. I mean, it doesn't sound like there was a lot of planning put into this. If I was going to do it myself, I would probably have somebody such as yourself. I would surround myself such as persons like you, maybe a Muhammad Alarian that used to

run Pemko, things of that nature. There doesn't seem like there's been a lot of planning put into this. I'd just like your opinion on that. Well, I don't know that my opinion matters, number one, because I really don't. There's been a lot of bad data around the whole subject. And it was sold to everyone as good data regarding the economy, regarding the virus, regarding what the effect of the stimulus would be, and those kinds of things. And it's very obvious to the general public that they cannot trust the economic data,

the virus data, and the models are all broken. And so that's the problem, is that people don't have faith in the information that they're getting. And the Bible says where there is no vision, the people perish. And so that's why you've got one group of people are sitting at home dutifully avoiding social contact, and another group protesting to get their jobs back. And one is afraid of the economy, one is afraid of the virus, but the ones that are afraid of the economy are obviously more afraid of the economy than they are of the virus but the ones that are afraid of the economy are obviously more afraid of the economy than they are the virus the ones that are afraid of the virus are obviously more afraid of the virus than they are the economy and it may be their personal

situation uh they may be health uh compromised or they may be economically compromised and they don't have the option to the luxury to be panicked about the other one. But either way, people are not making decisions with a – and the leaders haven't made decisions with accurate information. And that's what's throwing people is that they've lost – people have lost confidence uh especially in the media uh because it's just been one big swath of hysteria uh and then it's been proven time and time again that it wasn't right the models weren't right uh obviously people got sick and obviously some died and those are horrible situations.

So is the leadership and the confidence in the information so broken that we completely collapse as a society? If that's your question, the answer is no. We are more resilient than stupidity. I was just wondering, financial, because it seems like we have politicians that run this when we actually need people that are of business or of sound thinking and it seems like critical thinking the base seems like it's gone out the window yeah the politician and it depends on who's got their ear whether it's someone with a car a coronavirus curve or someone with an unemployment curve who has their ear as to which ones are reacting which ways. But I can tell you this, again, I just keep referring back to this,

but I've watched this kind of stuff, not a virus, but I've watched other stuff unfold, and the American people are several things. One is we're rebellious, and we don't just accept an answer blindly. We're not a, you know, a certain group of people are a bunch of sheep, but there's a bunch of people in America who are not sheep, and they're not going to accept things that just continue to be inaccurate. You can't keep me at home and not working with the accuracy of the curves you put out there. That's what a lot of people are saying now.

And they're also saying, on the other hand, they don't want anybody to get sick, and they're worried about their mother, and they're worried about their kid, and they've got a respiratory issue and immune compromised or whatever, and those are all very real things. So, again, people are making their own decisions. But people are resilient, number one. Number two, they're rebellious, and they're not going to just accept things carte blanche, laying down. And I don't think the politicians have as much control as they think they do.

Some of these states are starting to see it. There's going to be uprisings on the economic side of the front, and there might have been on the health side had it not subsided somewhat on a national level. So anyway, all that to say, I'm pretty hopeful right now. I'm more hopeful for the U.S. economy and for our health than I was three weeks ago. It appears we're moving back to work and it appears we're moving away from the sickness. And Christy, you're hearing a lot of people work through fear issues, anxiety issues, aren't you? Yeah. And I love what you said about that. We're rebellious and we're resilient because what's amazing is, and there's such parallels between business and life

anyway, but the quality of just simply not taking no for an answer, being perseverant, being persistent, just never giving up. And you talk about this in Entree Leadership, but yes, there are going to be real things we need to deal with right now in the economy, in your business, with restrictions, with the coronavirus, that type of thing. But it doesn't mean this is the time to tuck our tail, go home and give up. This doesn't mean it's time to play the victim and go, well, these things, yeah, there's real things that happen. And again, we can persevere. And again, we can persist. And again, we are resilient. So I think just choosing to have those character qualities will make the difference of how you get through this and how you come out on the other side. We're not going to take any more thing that happens, and it happens on all kinds of fronts. It doesn't have to just be the current protests we have over the economy and those kinds of things.

But it became apparent about four weeks ago that the cure was going to affect a lot more people than the virus. Statistically, we're going to be sure of that uh the stay-at-home orders and the shutting down the economy you know we now have 22 million people unemployed um and you know well we don't want anybody sick i understand but people are always going to be sick and uh that's not cold hearted that's just the way it is is. And it is it is official. You know, more families have been impacted by far. A hundred families have been impacted for every one case of coronavirus that we've had economically impacted. So it's official statistically. But again, that's not to say that there was another way or a different way. The information has been so diluted and wrong that, I mean, when some of these guys come out with a model and then they come back and they're thousands of a percentile off with their models on the virus spread and really, for that matter, on what's going to happen with the economy.

These people, you know, it's hard for someone who's not a sheep to have trust in either ones of the discussions carte blanche to just say, you know, whatever you say, Governor, whatever you say, Mayor, whatever you say, President Trump, whatever you say, Nancy Pelosi, I'm just going to go with it. The chances of Americans just doing that en masse when the information is proven time and time again to be inaccurate is just not going to happen. It's just not going to happen. And it's not that people are necessarily going to, you know,

carry pitchforks and torches to the capitol although they are in a few states um they're starting to in tennessee but now tennessee's starting to open up and that's kind of done away with the need for the protesters so i think most of them have gone home in that regard but yeah it's just it's a it's a weird time and there's a lot of really good leadership lessons for your home your your business, and your government that have been violated in this process that you can take away. And sometimes you need an anti-mentor and there's quite a few of them out there right now. This is the Dave Ramsey Show. In the middle of these uncertain times, Ramsey Solutions wants to give you some hope. For the very first time ever, we're giving you Financial Peace University free for 14 days.

Go to DaveRamsey.com slash hope so you can watch from home. Guys, I've been saying this over and over. This is the time to capitalize on a down market. Because you know what else is down? Interest rates. If you have student loans and you still haven't talked to Splash Financial, do it now. The Fed just slashed interest rates, so Splash is getting their customer really low rates. Combine that with not having to pay closing costs.

This is the time to get your student loans refinanced. Everyone is asking about the interest time to get your student loans refinanced. Everyone is asking about the interest rate waiver for federal student loans. First off, it applies only to government loans, not private loans. Also, the waiver is only temporary. So what you need to do next is connect with Splash Financial and review all your student loans. Guys, stop dabbling here and get it done there is no money out of pocket and you could save a lot of money go online to splash financial.com slash ramsey and get started to take advantage of these low rates