Under the Influence with Terry O'Reilly - S3E07 - Ambush Marketing
Episode Date: February 16, 2014This week, we look at Ambush Marketing. It's a form of marketing where a brand tried to connect itself with an event like the FIFA World Cup - but WITHOUT paying sponsorship fees. It merely ambushes t...he festivities. Or one brand intrudes on another brand's advertising to gain attention. Either way, it's uninvited advertising, it's very controversial - plus the stories are riveting.And the Olympics has a long and fascinating history with ambush marketing. Hosted on Acast. See acast.com/privacy for more information.
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Hi, it's Terry O'Reilly.
As you may know, we've been producing a lot of bonus episodes while under the influences on hiatus.
They're called the Beatleology Interviews, where I talk to people who knew the Beatles, work with them, love them, and the authors who write about them.
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heard conversations with people like actors Mark Hamill, Malcolm McDowell, and Beatles confidant
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I talk to double fantasy guitarist Earl Slick, Apple Records creative director John Kosh.
I'll be talking to Jan Hayworth,
who designed the Sgt. Pepper album cover. Very cool. And I'll talk to singer Dion,
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people were Beatles. The stories they tell are amazing. So thank you for making this series such
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From the Under the Influence digital box set,
this episode is from Season 3, 2014. You're under the influence with Terry O'Reilly. good hands with us.
You're under the influence with Terry O'Reilly.
You've read the story
of Jesse James, of how he
lived and died.
If you're still in need of something to read, here's the story of Bonnie and Clyde.
Now, Bonnie and Clyde are the Barrow Gang.
I'm sure you all have read.
How they rob and steal, and those who squeal, are usually found dying or dead.
That is a poem called The Story of Bonnie and Clyde,
written by Bonnie.
Bonnie Elizabeth Parker was born in Texas in 1910.
At 16, she married,
but her husband was arrested and sent to prison.
They would never see each other again.
So, Bonnie Parker moved to Dallas and became a waitress. Clyde
Chestnut Barrow was born in
1909, just south of
Dallas. He stole cars,
cracked safes, and robbed small
stores for a living.
Bonnie met Clyde at a friend's
house, and it was love
at first sight.
Bonnie and Clyde began a long string of robberies that included gas stations, stores, and banks.
Along the way, they picked up other petty criminals
and formed the Barrow Gang.
Clyde was a gifted driver
and was almost unstoppable
as a getaway specialist.
No matter how well the police had him
surrounded, Clyde would find
a way out. He was tough
but not imposing,
standing 5'6",
weighing 130 pounds.
He was handsome, a crack shot,
and loved to play the
saxophone.
Bonnie was a 4'11 bundle of dynamite.
She was pretty and loved to write poetry.
Together, they were the tiniest, meanest, most wanted couple at large.
One day, the police got a tip the Barrow gang was holed up at a house in Joplin, Missouri. They surrounded the building, but somehow, Clyde shot his way out and got his gang to safety.
When the police went through the house later, they found a poem by Bonnie
and several rolls of undeveloped film,
which, when developed, showed Bonnie and Clyde posing with their guns.
In one photo, Bonnie had a foot on the fender of their car,
a revolver in one hand,
and was smoking a cigar.
That shot
captivated the public.
Those pictures and her poem
turned them into the first
superstar criminals. But the ensuing notoriety made it difficult for the Barrow gang to move around,
and they were spotted many times, which led to Clyde Barrow killing several policemen.
Once the murder started, an unusual lawman was brought in.
His name was Frank Hamer.
An ex-Texas Ranger, he was tall, burly, unflinching, and smart.
Analyzing Bonnie and Clyde's behavior, he noticed they always swung in a circle,
skirting five state borders since the police couldn't cross state lines in those days.
Clyde was crafty, but his weakness was consistency.
Hamer also noted that the Barrow gang
liked to visit their families often.
So, he decided an ambush was the solution.
On May 23, 1934,
Hamer got a tip the Barrow gang was going to visit the father of one of Clyde's men
who lived near Shreveport, Louisiana.
Hamer chained the father to a tree so he couldn't warn Bonnie and Clyde,
then put the father's truck on the side of a highway on a jack.
He knew Clyde would recognize the vehicle.
Sure enough, early the next morning,
Bonnie and Clyde came speeding down the road.
Spotting the truck, they slowed down.
That's when Hamer and his posse jumped out of the bush
and emptied 130 rounds of ammunition into their car.
Bonnie and Clyde were killed instantly.
The most famous couple in criminal history was stopped at last by an ambush.
Clyde Barrow was just 25, Bonnie Parker, 23.
The world of marketing has its own history with surprise attacks.
It's called ambush marketing.
It's when a brand shows up uninvited and unannounced
and steals attention by pouncing on an event
or a competitor's ad.
It's a high-wire act,
requiring the element of surprise,
brash timing,
cleverness,
and just a dash of larceny.
You're under the influence. and just a dash of larceny. The concept of ambush marketing has two main definitions.
The first is marketing by unauthorized association.
Put another way, it's when one brand has paid big dollars to be the exclusive sponsor of an event
and a competing brand cleverly attempts to become connected to that event
without paying the sponsorship fee.
The second ambush definition is marketing by intrusion.
In other words, when a competing brand brazenly intrudes
on another brand's advertising
to create controversy
and trump the original advertiser.
Ambush marketing
is a tricky business.
Many regulations
have been brought into place
to discourage ambush tactics.
And in the case of big events
like the World Cup
and the Olympics,
penalties involve the law.
FIFA, the governing body of World Cup soccer, once stated that ambush marketing lacked decency and creativity.
Indecent? Maybe. But uncreative? Not a chance. In the spring of 2010, a creative team at BOSS Advertising in Montreal
spotted a billboard for the Apple Nano.
The billboard was not only advertising the compact iPods,
but the variety of colors the Nano came in.
Specifically, the billboard showed nine Nanos in a row,
all sporting different colors,
with the colors dripping, like paint,
off the bottom of the devices.
So, the boss creative team decided to ambush the billboard
with an idea they had for their client, Rona.
Rona had a paint recycling program,
so the team created a giant banner
that showed the exact colors, in the exact order,
dripping into paint cans.
At the bottom of the banner, it said,
We collect leftover paint.
Rona.
Then, the agency placed it directly under the Apple billboard
on the busy Jacques Cartier bridge,
so it looked like the Rona billboard
was catching the dripping paint from the Apple billboard.
It was quite a sight.
Commuters that morning were amused to see the ambush sign.
It was covered by media all over the world.
A video made of the entire covert operation
got 200,000 hits immediately,
which you can see on our website,
and, best of all,
2 million kilograms of paint
was returned to Rona.
It was a perfect
ambush intrusion strategy.
Find an existing ad
and intrude on its message
for maximum effect.
The usually touchy Apple didn't respond,
probably for three reasons.
The Nano board was to be taken down later that day,
Rona didn't break any laws,
and the home improvement store wasn't a direct competitor.
Which was not the case when Samsung ambushed Apple in Sydney, Australia.
Back in October of 2011,
Apple was launching its new 4S iPhone.
The lines outside Apple's stores snaked down the street as usual.
But in Sydney, Australia,
there was suddenly a longer line two doors down.
Samsung was also launching a new phone,
the Galaxy S2.
So Samsung created a pop-up store.
That's when a retailer rents a vacant storefront,
sets up a temporary store for a few days,
then dismantles it and disappears.
And that's what Samsung did.
It rented a vacant storefront
500 meters from the Apple Store.
Then it went one step further
to make the ambush complete.
Samsung offered its Galaxy S2 smartphone
for $2 to the first 10 customers
every day that the pop-up store existed.
That was an $848 saving as the phones retailed for $850.
The pop-up store stayed open just long enough to blunt the Apple 4S launch in Sydney, then
was gone.
The optics of longer lines outside the Samsung store were picked up by the press worldwide.
By December, Samsung nudged by Apple to become the number one smartphone brand in Australia.
But Samsung would get a taste of its own medicine a year and a half later in Times Square. In March of 2013,
Samsung posted a big billboard in Times Square
telling the public to get ready
for the soon-to-be-released Galaxy S4 smartphone.
The billboard said,
quote,
be ready for the next Galaxy,
using the numeral 4 in place of the word for.
That's when rival LG decided to ambush Samsung.
They placed an even bigger billboard directly above Samsung's
and, mirroring the same text style in the numeral 4 design feature,
said, LG Optimus G is here for you now.
The implication being, why wait for the Galaxy
when the LG smartphone
was available immediately?
The ambush overshadowed
Samsung's biggest announcement
of 2013
in the busiest,
most visible advertising location
in the U.S.
Meanwhile,
back in Australia,
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Holden is an Australian automaker and is a subsidiary of GM.
Back in 2006, Holden began floating a giant blimp around Australia with the red Holden logo painted on both sides, loud and proud.
The airship, nicknamed Big Red, was 55 meters long and 17 meters tall,
making it bigger than the Boeing 737 jets at that time.
Filled with 5 million liters of helium,
the blimp also features a giant TV screen
aimed at the ground,
lit by 369,000 diodes.
In other words, it's hard to miss.
Just ask the fans at the Australian football's grand final.
The important game was going along splendidly,
when all of a sudden the Holden GM blimp floated above the stadium,
blinking its 369,000 lights.
Which was all fine and dandy,
except the event
was sponsored by Toyota.
The Australian Football League
voiced their immediate protest,
saying they were
quote,
repulsed,
unquote,
by the fact the airship
had ambushed the event,
stating that the value
to sponsors
was being undermined
by somebody
sneaking a free ride.
But GM's hold and blimp was perfectly legal, and flight authorities had given it permission
to fly at 1,000 feet day or night.
It was the ideal ambush, a high-profile event, lots of press coverage, lots of spectators,
and a perfectly legal ambush of a major competitor.
While sporting officials called it un-Australian and unethical, the director of marketing
for Holden shrugged his shoulders saying it was clever and innovative.
Eventually, the ambush blimp was banned by the Australian government.
Humor can play a big part in ambush marketing.
In Santa Monica recently, Audi placed a billboard advertising its new
A4 sedan. The headline? Your move BMW.
So BMW erected a billboard of their own,
directly across from Audi, showing their new BMW M3.
The headline?
Checkmate.
It was a hilarious ambush tactic to intrude on Audi's ad,
trumping it with the ultimate chess move.
In England, Newcastle Ale has traditionally run a much-loved, unpretentious campaign
with its tongue firmly in cheek.
Recently, rival Stella Artois put up a billboard
that showed a tall, long-stemmed glass of beer
with the headline,
It's a Chalice, Not a Glass.
To which Newcastle posted a billboard directly under the Stella board
showing a regular glass of beer with the headline,
Who Uses the Word Chalice?
A hilarious ambush,
and perfectly in keeping with Newcastle's unpretentious personality.
But if you want to see ambush marketing played at an elite level,
at its most clever and aggressive,
you only need to look to the two biggest sporting events,
World Cup Soccer of the largest audiences in the world.
The 2010 series in South Africa was watched by over 3.2 billion people,
or over 46% of the world's population.
FIFA, which oversees the World Cup,
has very strict rules when it comes to ambush marketing,
and they've learned their lessons the hard way over the years.
For example, South African airline Kalula
once ran a full-page newspaper ad before the 2010 World Cup
stating it was the, quote,
unofficial national carrier of the you-know-what.
It delicately sidestepped all the rules, not saying World Cup or football or even using
any of the event symbols.
But FIFA didn't find it amusing and threatened legal action, forcing the airline to drop
the ad.
Kalula went on the record saying they found it, quote, absolutely outrageous that the
airline wasn't allowed to show a football, use the words South Africa, or even show their
country's flag in their ads during the World Cup.
As the airline flatly stated, we've signed over our country, its symbols, and our economy
to the president of FIFA.
It was indicative of how seriously FIFA takes even the whiff of ambush marketing.
In their eyes, Kalula was inferring an association with the World Cup
and hadn't paid for the right to do it. During the 2006 World Cup in Germany,
Budweiser had paid 40 million euros to be the official beer of the event.
That meant no other beer was allowed to advertise within the FIFA venues,
which became a contentious point when the Dutch football fans showed up.
They had taken to wearing bright orange lederhosen whenever Haaland took to the pitch.
But when those Dutch fans arrived at the World Cup to cheer on their team, FIFA was not amused.
The orange lederhosen also carried the logo of Bavaria, a Dutch beer. Because when fans bought a 12-pack of Bavaria,
they got a pair of orange Lederhosen to cheer on their team.
But because Bavaria wasn't an official sponsor of the World Cup,
security in Stuttgart actually made 1,000 Dutch fans
take their Lederhosen off before entering the stadium,
which left the Dutch fans watching the game in their underwear.
And after the match, most of them didn't get their Lederhosen back,
making for an interesting walk home.
It showed the extraordinary lengths FIFA is willing to go
when they decide ambush marketing is afoot.
But was it ambush marketing?
Orange clothing and symbols are part of the national heritage of the Netherlands. marketing is afoot. But was it ambush marketing?
Orange clothing and symbols are part of the national heritage of the Netherlands.
It raised an interesting question.
Since when can FIFA determine what fans wear?
Fans said it couldn't.
FIFA said it could.
Fans were sent home in their underpants. At the 2010 World Cup four years later,
36 attractive women showed up
in matching orange miniskirts.
They were forcibly ejected from the stadium,
and two of the women were arrested
for organizing the stunt,
even though the skirts bore no logo.
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That's F-E-L-I-X dot C-A. But no story about ambush marketing is complete without looking at the Olympics.
It started in 1984.
Fuji had outbid Kodak to be a major sponsor at the Games that year
and was named the official film of the Olympics.
So, Kodak ambushed Fuji by running extensive commercials throughout the TV broadcasts,
leading most viewers to assume Kodak was the official sponsor, not Fuji.
Fuji simply returned the favor at the 1988 Games.
Kodak won the right to be the official sponsor,
and Fuji peppered the Games with ads and commercials,
leading most viewers to believe Fuji
was the official film of those Olympics.
At the 1992 Games, Michael Jordan pulled off
one of the most historic examples of ambush marketing.
Reebok was the official sponsor of the Barcelona Olympics, supplying teams with official uniforms.
But when the Dream Team stood on the podium to accept the gold medal for basketball,
Michael Jordan and most of his teammates covered up the Reebok logo on their chests
by draping a U.S. flag over their shoulders while wearing Nike shoes. See, Michael Jordan
and company were earning millions of dollars endorsing Nike. As Jordan said later, he didn't
want to deface the Reebok logo, so chose instead to cover it with the flag,
because, quote,
the flag cannot deface anything.
At the 1994 Olympics,
Visa was the official credit card sponsor,
telling viewers that American Express
wasn't accepted at the Olympic Village.
But Amex famously ambushed Visa
by running an extensive campaign stating,
you don't need a visa to visit Norway.
Which was, in fact, correct, giving American Express a ton of media coverage.
At the 1996 Olympics in Atlanta,
British sprinter and Puma endorser Linford Christie
pulled off one of the most infamous ambush tactics.
Again, Reebok
was the official sponsor. But when
Christie appeared at the press conference,
he was wearing Puma contact
lenses. So,
when you looked at his eyes, you saw
white Pumas where his pupils were
supposed to be. It gave him
one spooky look,
which you can see on our website.
But while all these tactics were clever and effective,
one brand holds the black belt in ambush marketing.
Nike.
Nike had long avoided sponsoring big events like the Olympics,
in part so it probably wouldn't expose itself to its own ambush tactics.
Instead, Nike tends to sponsor teams and individual athletes.
But it was the full ambush strategy it employed during the 1996 Olympic Games that stands as the most famous of all time.
Reebok paid $50 million to be an official sponsor at the 1996 Olympics.
Nike saved the $50 million and decided to ambush the Games instead.
They bought up almost every available billboard in Atlanta
and plastered them with Nike logos.
They ran extremely creative and highly visible television commercials featuring top Olympic athletes they had under contract, like Carl Lewis.
They handed out thousands of swoosh flags to spectators to wave in the stadiums, which gave Nike's logo incredible visibility on television.
Then, Nike did the outrageous.
It built an enormous Nike Center
next to the Olympic Village,
overlooking the stadium,
providing facilities for both athletes and fans.
And Nike managed one other remarkable coup.
Cast your mind back to those 1996 games, to
sprinter Michael Johnson, who became
the first male runner to win gold
medals in both the 200 and 400
meter races. Do you
remember his shoes? I bet
you do. They were painted gold
with a big Nike swoosh.
He was called
the man with the golden shoes.
In spite of Reebok's $50 million official sponsorship,
those gold Nikes dominated the world press.
It was the ambush marketing event of all time.
When television audiences were later asked to recall the names of official sponsors,
22% cited Nike,
16% cited Reebok.
The concept of ambush marketing will always be contentious.
By nature, it's a surprise attack.
A brand shows up uninvited and unannounced,
then crashes the party,
hoping to attract even more attention than if they had RSVP'd.
Sometimes it's all in good fun,
like the Audi BMW dust-up,
or the Rona Apple ambush.
Sometimes it gets more serious, like when Samsung ambushed Apple's iPhone launch with
a pop-up store.
Then, it gets deadly serious, at global events like the World Cup and the Olympics.
Nike's historic ambush of the 1996 games led the IOC to implement vast anti-ambush
regulations.
The Olympics relies on multi-million dollar official sponsors,
and they can't have them spooked by ambush brands.
It's definitely a spectator sport.
When FIFA and the IOC voice their outrage,
it's interesting to note that fans don't really share the moral indignation.
They watch with a bemused detachment and are often entertained by the bold one-upmanship.
I read with amusement a story recently
that hinted at things to come at the 2014 Sochi Olympics.
The torch extinguished unexpectedly as it was being paraded through Russia.
So, someone stepped forward and relit it was being paraded through Russia.
So, someone stepped forward and relit it using a Zippo lighter.
The very next day,
Zippo put up a Facebook page
and tweeted the hashtag
Zippo saves the Olympics.
The IOC came down heavy.
Zippo was forced to cease and desist
and then changed their Facebook page to say Zippo was forced to cease and desist and then changed their Facebook page
to say, Zippo, perfect for all winter games, wink, wink.
And that's just it with ambush marketing. It's one part clever, one part timing, one
part larceny, and two parts wink, wink, when you're under the influence.
I'm Terry O'Reilly.
Hey Terry, it's Neil from The Irrelevant Show.
Man, that was a great episode.
I would love to buy you a beer and talk about ambush marketing
when we're in Toronto on March 12th recording The Irrelevant Show!
Live in Toronto for the first time!
Come see us Wednesday, March 12th in Toronto!
For tickets, go to torontosketchfest.com.
Okay, Terry. Bye.
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Okay, I won't beat around the bush.
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